Holiday Inn Falmouth

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User Reviews for Holiday Inn Falmouth, Falmouth

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May 3, 2008 by Normam from Moultonborough, NH

Cleanliness:[5] • Staff:[4] • Location:[7]

• I felt safe in the hotel.
• The noise and roomservice trays from rooms all over the floor in hallways.

“The hotel is good. But I would not think this is a 3 star in any way. I did not like the room we got. It was on th first floor next to the parking lot. I have had this happen twice but not 3 times. This hotel for some reason is a spot for cont. workers. Also the hotel let a trailer with a sleeping cab stay in the parking lot running all night.”

Jan 3, 2008 by Paul from Ridgefield, CT
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[8]

• Nice staff, good restaurant, good location, common areas clean.
• Rooms smelled like smoke, bed VERY uncomfortable, ugly water damage in ceiling.

“We called ahead to request adjoining rooms, told we had them, checked in and told no adjoining rooms available. 5 small kids! This was a problem. Rooms smelled like cigarettes, noisy air conditioners. Maid left our pajamas on the floor, a cup on the floor and coffee drips on furniture.”

Sep 15, 2007 by Mike from Monument, CO
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[8]

• Close drive to the water.

“Hotel facility was a very basic one star accommodation. Good if you are spending one night there. Would not recommend it for longer stays. The rooms are just not that nice.”

Sep 7, 2007 by Jean-Francois from Longueuil Canada, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• The staff was really helpful.
• The neighbors were a little noisy.

“Had a great time!”

Aug 27, 2007 by Bernadette S. from Lexington, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Room, bathroom, linens in excellent, clean condition.
• Far from Falmouth centre.

“After reading some poor reviews, I was relieved to find that the hotel and individual room were in excellent condition. The beds were comfortable and bed linens clean, attractive and looked new (although I brought my own pillow, I appreciated that the hotel provided extra pillows for each bed and in low, medium and high lofts). The pool area looked recently updated and the exercise room had new looking equipment. The staff was friendly and accommodating. Breakfast at the restaurant (which we had twice) was fairly standard fare, but tasty and affordable. I got the room for Mon-Fri worth the price. I would visit there again.”

Aug 23, 2007 by Kevin from Mcmurray, PA
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[4]

• Good coffee in lobby.
• They stuck us in smoking rooms which made it very unpleasant.

“When we arrived at the hotel they made us realize "you get what you pay for."”

Aug 19, 2007 by Geoffrey from Hollis, NH
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[6]

• Location was reasonably good.
• Didn't make up room first night.

“This is not a resort though it bills itself as one. It's essentially a Motel 6 with toiletries.”

Aug 18, 2007 by Maureen from Groton, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Liked the complimentary coffee, friendly staff, and location.
• We did not like the cigarette smell that we experienced in the hotel room and hallway to the room.

“The hotel is centrally located for a great Cape Cod visit. The hotel was clean, the staff was attentive, and the pool was pleasant for the kids. Though our stay was still pleasant the smell of cigarettes was overwhelming in our hotel room and hallway.”

Aug 15, 2007 by Shloime from Monsey, NY
Overall Rating: 7
Cleanliness:[1] • Staff:[10] • Location:[10]

• Staff friendliness and helpfulness.
• No elevator and not immaculate.

“I don't think this hotel should receive a 3-star rating. The staff was very helpful and kind to our needs. The hygiene and decor as well as design for convenience did not meet our expectations. Overall, our one year old had great time mastering her walking.”

Aug 13, 2007 by Jen from Jericho, VT
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[5]

• The staff was wonderful. The room was in a nice decor. It was clean and odor free. They also do a sheet on top of the blanket as well as below.
• The only thing I did not like was that the bath tub drain was clogged, and it made the tub gross. I did not complain.

“Overall we had a great time at this hotel. We visit Falmouth every summer and it was my first time in this hotel. The location is okay. Not in walking distance to anything, but close to everything. The staff was great, the room was clean, and the pool was great. What more do you need when traveling with kids. Onsite laundry was great as well.”

Aug 3, 2007 by Joanne from Jacksonville, FL
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• Outstanding staff.
• Older facility.

“Staff was exceptional.”

Aug 2, 2007 by Kenny from New York, NY
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[2]

• Pool facilities.
• Weird odor in hallways.

“The hotel staff was fairly unaccommodating to requests. The remote control in the room did not work, and they failed to deliver a new one, instead forcing us to go get one. The bathroom door did not close correctly and was difficult to open. The fire alarm went off and no explanation was given to us as to why or when we could return to the room, we instead had to find out on our own. The front desk staff was less then friendly and certainly not accommodating. The hallways smelt rancid. Randomly our room keys stopped working.”

Jul 23, 2007 by Jeannine from Sun Prairie, WI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• We didn't like anything about this hotel! It was terrible, dirty, old, and musty. We called and requested non-smoking and we got smoking!

“This hotel should never be rated what it was. It should not be offered as even a fairly decent hotel! The two nights that we stayed here were terrible, the worst I've experienced. The room smelled so bad, musty, smoky, bugs all over; absolutely gross! We are extremely disgusted with getting stuck with this hotel!”

Jul 21, 2007 by Marianne from Commack, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Good.
• Smoking rooms.

“I was checking in and they wanted to give me a smoking room.”

Jul 17, 2007 by Arthur from Ctr. Ossipee, NH
Overall Rating: 4
Cleanliness:[2] • Staff:[1] • Location:[7]

• Location.
• Had a water leak and no one came to look.

“Not real well staffed and rug felt wet.”

Jul 9, 2007 by Karen from Ellington, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Lots of parking.
• When checking in, we had to wait till check-in time.

“We are extremely upset with our vacation stay at the holiday Inn in Falmouth, definitely not a 3 star! The front desk employees were extremely rude. I said is our room ready please and they asked our name and looked it up. Then said not till check-in time while (not kidding) 3 other couples check-in and got their keys we had to wait right in front of us this was going on!”

Jul 2, 2007 by Ron from Jersey City, NJ
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[7]

• Free wireless, pleasant surroundings.
• Lower quality settings than usual for me, but acceptable.

“Perfectly functional, nothing glamorous. Wouldn't want to spend lots of time in room or lobby, but perfectly comfortable for overnight.”

Jun 26, 2007 by Mary from Hamden, CT
Overall Rating: 4
Cleanliness:[3] • Staff:[3] • Location:[5]

• It was a little convenience.
• It was too far to walk to town or the beach.

“When they finally promised me a room they said it would be a 45 minute wait, but when I returned the room was a smoking and we were forced to my the long trek back to the desk after lugging our baggage to the basement and back up.”

Jun 14, 2007 by Judy from W, MA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• There was one very nice employee.
• The hotel was dirty, noise smelled like cigar smoke was so bad I had to check out after one night if I had not a hospital room would have been next.

“Toxic room. This was the worst hotel room I ever stayed in. It was in the basement. The fire exit was open on arrival. Hall ways full of excess cots and culture. No handicap access. Cigar smoke smell in room was so bad that I had to check out the next day or plan on being hospitalized.”

May 23, 2007 by Holly from Glendora, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Beds were comfortable.
• Bathroom was very small.

“The hotel is located in a pleasant surrounding - across the street from a pond, and in a fairly central location. However, you need a car to get around. It is a typical Holiday Inn, more like a 2 or 2.5 stars, definitely not 3.”

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Amenities at Holiday Inn Falmouth, Falmouth

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Connecting Rooms Copy Service Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Parking Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Satellite TV Secretarial Service TV Remote Control Television with Cable Vending Machines Wake-up Service