Hilton Boston Logan Airport

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User Reviews for Hilton Boston Logan Airport, Boston

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Apr 28, 2008 by Beth from Levittown, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, convenient location, friendly personnel.
• This time, we had the handicapped room.

“Enjoy staying here.”

Apr 26, 2008 by Lisa from Sweeny, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“Wonderful staff and rooms would stay there again if in Boston for business or pleasure.”

Apr 26, 2008 by Ellen from Roslyn, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful room!

“The staff here was absolutely wonderful, very friendly and helpful and I would definitely stay here again.”

Apr 26, 2008 by Jon from Haverhill, MA
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[4]

• The lobby was very nice and attractive.
• The staff.

“I had called just after I booked our room to secure a room with 2 double beds. They said no problem. When we checked in they said they had no double beds and would instead send up a cot. The thing was tiny and laughable when they rolled it in. Not nearly large enough for two people. It also took 20 minutes to check in as the woman at the counter couldn't access the system and the manager was no where to be found. When the manager showed up 10 minutes later, another guest in line complained about waiting so long when he had an early fight, to which the manager was simply dismissive. I also called ahead to make sure there was hotel parking, so drove instead of taking a taxi. Too bad, they didn't mention there was only a pay lot which was not cheap! The facilities were quite nice, but not worth for accommodations or service. I wish I had simply driven home from the conference rather than bother staying there.”

Apr 26, 2008 by Eddie from Little Neck, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• The spa and its location, free internet, shuttle to train.
• No concierge service, price of parking.

“Nice hotel, good location, clean, would stay there again.”

Apr 25, 2008 by Lorayne from Dover, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Refined decor and easy access to airport.
• Lacked a little warmth.

“Great business hotel but common areas were not inviting.”

Apr 24, 2008 by Brian from Baxter, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Easy access to Subway.
• Not applicable.

“Beautiful hotel, very friendly and helpful staff, hotel provided shuttle service to the Subway station. Nice accommodations/interior decoration.”

Apr 24, 2008 by K from Middletown, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[4]

• Clean, friendly.
• Proximity to city.

“The hotel itself was fine, nothing amazing. Nice looking flat screen TV but it didn't work very well, half the channels didn't come in. Restaurant was too expensive. Shuttle service was very convenient but it took a while to get downtown. Staff was very nice.”

Apr 24, 2008 by Greg from New Boston, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to all forms of transportation in the city.

“Easy access to all forms of transportation to navigate the city. Clean friendly service.”

Apr 24, 2008 by Nancy from Barnet, VT
Overall Rating: 8
Cleanliness:[9] • Staff:[4] • Location:[9]

• The beds were quite comfortable.
• Smoking odor when we exited the elevator on our floor!

“I would recommend this hotel; it's very attractive, clean and has all the amenities. The hotel provides transportation to the subway, making it easy to access the city without the hassle of driving and parking.”

Apr 23, 2008 by Matthew from Sunrise, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[2]

• Rooms were clean, bathroom amenities excellent.
• Slow room-service, occasionally unreceptive staff.

“This physical building of the hotel itself is impressive. Excellent views of the Boston skyline if in a room facing west. Rooms are clean and modern, and bathrooms are of especially high quality, with new and excellent bathroom amenities. Hotel staff was not as receptive and helpful as always wanted. The biggest drawback of this hotel, especially for leisure travelers wishing to see Boston, is the sheer impracticality of getting into and out of the city everyday. The hotel itself is on the same island as the airport, and thus geographically separated from the interesting parts of Boston. The raw distance itself is nominal (probably no more than 3 to 5 miles), but it can take a while. A standard hotel shuttle can take you to the subway, airport, car-rental center, etc., but getting into the city proper takes an additional 15-30 minutes very inconvenient for eager urban explorers.”

Apr 23, 2008 by April from Bangor, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice sized rooms.
• Waiting for the shuttle.

“Great hotel very every amenity. Only downside is not very centrally located if you aren't going to the airport.”

Apr 22, 2008 by Gretchen from Bangor, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Loved the decor of the room and the flat screen TV. Very nice.
• The movies to rent were 10 dollars each. Ridiculous!

“Awesome! Need a better restaurant and cheaper movies.”

Apr 21, 2008 by Mary from Glastonbury, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• The executive floor - 10th - with snacks.

“Great room - on premises of Logan airport - shuttle ran on schedule - key part of reason to stay here.”

Apr 20, 2008 by Christopher from Brooklyn, NY
Overall Rating: 6
Cleanliness:[1] • Staff:[8] • Location:[9]

• Location.
• Dirty.

“All surface. No attention to detail in regard to housekeeping. Certainly didn't meet the star rating.”

Apr 19, 2008 by James from Rockville, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean and fit.
• Parking, internet is expensive.

“Overall is good. Easy to access to city with $3.50 toll. Parking and internet are expensive.”

Apr 19, 2008 by Emily from Silver Spring, MD
Overall Rating: 7
Cleanliness:[2] • Staff:[10] • Location:[8]

• Nice staff and very helpful.
• Room is not clean, including the carpet and refrigerator. Hot tub water is not clean as well.

“I wouldn't say Hilton airport is worthy four star rating. The location is good since the hotel provides shuttle to the airport Metro Station. It is convenient for guests to access Downtown Boston. Also, the staff is friendly and helpful; however I experienced that one of shuttle drivers wouldn't take us to the metro station and told us the metro was closed that day (actually the metro was in operation.) The worst part of the hotel is cleanliness. The carpet in our room was not vacuumed, the table wasn't dusted and the refrigerator hasn't been cleaned for long time. You can see dark stains and dust inside. There were spots in the shower tub as well. The water in the hot tub was not clean and the temperature was not warm enough.”

Apr 16, 2008 by Dan from Simsbury, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Well designed, comfortable.
• They made us switch rooms in the middle of our stay!

“Well located, clean, flat screen TV in room nice place.”

Apr 15, 2008 by Ian from Baldwin, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• High quality room - good size bathroom and great bed.
• Trapped at the airport!

“This hotel is definitely a good Hilton hotel - no risks here. The rooms are above average - with large bathrooms, good use of space, and great beds. The hotel amenities are good. Service staff is great! The hotel is trapped at the airport. There is no food or shopping nearby. You must take the T (subway) to Boston (for which the hotel provides a shuttle) or catch a cab. Not terrible though, as some reviews might indicate.”

Apr 14, 2008 by Peter from Woolwich, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very friendly and accommodating.
• Internet access was expensive. We didn't purchase it.

“We had a great stay and would stay here again.”

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Amenities at Hilton Boston Logan Airport, Boston

Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable