Hyatt Regency Boston

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User Reviews for Hyatt Regency Boston, Boston

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Jan 28, 2010 by Dave from Milford,CT
Overall Rating: 8

• Convenient to all major sites or connections.
• Bar prices way out of line.

“We enjoyed our stay, the pool/exercise area is a trek to get to but they were nicely done.”

Jan 28, 2010 by Maggie from Binghamton,NY
Overall Rating: 8

• The scent that is diffused into the air was relaxing and wonderful.
• The room seemed a bit small, but was clean and served its purpose.

“The minute we walked into this hotel after a 5+ hour drive I felt relaxed and very comfortable. The staff was very accommodating, even the valet service was excellent. I'm not sure if
I expected the room to be larger, yet it was still very clean and cozy. A seating area with a small lounge chair and a little table would be nice.”

Jan 26, 2010 by Robin from Dennis Port,MA
Overall Rating: 8

• Convenient and clean.
• Makeshift dining and lounge. would not have gone if I had known.

“ My husband and I chose a convenient location to the theater district and water front for an overnight get away. While we found the staff to be very friendly and accommodating we were hugely disappointed in the lack of a four star dining facility or lounge. We understand that renovations were underway but had we known this would have definitely chosen other accommodations since my husband is disabled and made things difficult. ”

Jan 23, 2010 by Ed from Boston,MA
Overall Rating: 8

• Great staff.
• I did not like the location.

“Main restaurant was under construction. Also, this part of the city is less than desirable.”

Jan 22, 2010 by Kent from Ellington,CT
Overall Rating: 8

• There was no communication to quests after a fire alarm.

“Was very clean rooms, access to attractions was pretty good.”

Jan 21, 2010 by Yitz from Far Rockaway,NY
Overall Rating: 6

• The ambiance.
• The lack of parking.

“Great hotel and nice, but parking should be free for people staying in the hotel.”

Jan 13, 2010 by Mike from Wall,NJ
Overall Rating: 8

“Very clean hotel that has been freshly painted. The beds are extremely comfortable.”

Jan 13, 2010 by Tim from South Bend,IN
Overall Rating: 7

• Location, cleanliness.
• Wi-Fi.

“This was a nice hotel, but something is really starting to irritate me about these, so called 4 star hotels and that is that they are charging ridiculous rates for WiFi. I could go stay at a 2-3 star hotel and get free Wi-Fi along with other amenities, but not at these so called 4 star hotels.”

Jan 13, 2010 by Mary from Hampton,NH
Overall Rating: 9

• Room was ready at noon, bed was comfortable.
• A
  little confusing, 2 sets of elevators to different sections, no doorman or greeting, they did not have 2 beds available and then made us pay for cot.

“We asked for a room with 2 beds (3 people) and they did not have one available. (But there was hardly anyone staying there!) and then made us pay $25 for a cot. Front desk was not that nice.”

Jan 9, 2010 by Claire from Windham,ME
Overall Rating: 6

• We liked the central location, and the doormen were very helpful and friendly.
• Housekeeping woke us up at 8:30 in the morning and the shower, in the bathroom, was uncontrollably hot/the fan did not work.

“This hotel only seemed to care about business travelers. The pool was a foot lower in water than it should have been, so the shallow end was 2.5 feet. Very uncomfortable to swim in. The room was nice, but the bathroom was odd. The water was scorchingly hot and fluctuated in temperature while I showered and the bathroom fan was broken. We were woken up at 8:30 am and were told that was standard practice at the Hyatt. These were just some of the areas that affected our experience. Maybe the Hyatt Regency location was four star, but the service sure was not.”

Jan 3, 2010 by Annie from Kleve,MA
Overall Rating: 9

• Staff was extremely helpful, room comfortable.
• Hotel restaurant, expensive for quality and poor service.

“Hotel was very clean, staff friendly and helpful, room comfortable.”

Jan 1, 2010 by James from Winchendon,MA
Overall Rating: 9

• Clean and friendly.
• Parking was expensive.

“Overall very good.”

Jan 1, 2010 by Nathaniel from Waterford,CT
Overall Rating: 10

• The location and facilities were excellent.

“The rooms were clean and neat. The hotel location was terrific for anyone wishing to walk around Boston. Would recommend it to all.”

Dec 30, 2009 by Steve from San Francisco,CA
Overall Rating: 8

• Great location, ample room size, internet access.
  
• Parking was very expensive.

“Nice modern hotel in the heart of the downtown crossing area. A few minutes walk to Quincy market, shopping and the public gardens. Nice room size and friendly hotel staff.”

Dec 29, 2009 by G from Vineyard Haven,MA
Overall Rating: 8

• Staff courtesy, buffet breakfast.
• Room needed some repairs like magnifying mirror missing from bathroom;movies on-demand not working wall, but holes in wall showing.

“Fine for major chain hotel. Courteous staff. Expensive parking.”

Dec 28, 2009 by Marty from Sandy Hook,CT
Overall Rating: 10

• Excellent location in downtown and very clean.
• They allow dogs in the hotel.

“Very attractive hotel and definitely a four star experience. If you do not like or are afraid of or are allergic to dogs, this may not be your #1 pick as they allow dogs to stay - very surprising. I was very pleased with the location in the heart of Boston, minutes walk from anywhere in town. Was well worth it because you do not need your car at all in town. I would highly recommend this to anyone traveling to Boston for business or pleasure. Thank you Priceline for making it possible - you are the best!”

Dec 27, 2009 by Galina from Montreal,Canada
Overall Rating: 10

• The space "breathes" and it is artistic..

“The staff is accessible, knowledgeable and very friendly. The decoration is artistic and not boring. There is space in the lobby and on the floors. The carpets are beautiful. It is quiet.”

Dec 11, 2009 by Megan from Egg Harbor City,NJ
Overall Rating: 4

• The staff was very helpful, friendly and prompt.
• The bed was uncomfortable, there was no toiletries in the bathroom and the room had an awful floral smell.

“The staff was excellent but the hotel itself left a lot to be desired.”

Dec 9, 2009 by Lauren from New Hampton,NH
Overall Rating: 8

• The concierge was tremendously helpful throughout our stay!
• The pool area didn't seem very clean or attractive.

“We really enjoyed our stay and would choose this hotel again - the location was perfect! Close walking distance to Downtown Crossing, the T and lots of hip bars.”

Dec 2, 2009 by RC from Rochester,MN
Overall Rating: 10

• Location. Very accommodating service.
• not applicable

“4 star facility. All the staff were very pleasant. I would stay again at this hotel.”

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Amenities at Hyatt Regency Boston, Boston

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services

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