Hyatt Regency Boston

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User Reviews for Hyatt Regency Boston, Boston

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Oct 12, 2009 by Layne from Draper,UT
Overall Rating: 9

• The location was great and staff was very helpful and friendly.
• Room did not have a nice view.

“This is a great upscale hotel, with nice, and comfortable rooms. Very clean, quiet, and the staff was helpful and friendly.”

Oct 1, 2009 by Lauren from Farmington,CT
Overall Rating: 7

• Location to downtown.
• Food and drinks were over priced and were of poor quality.

“Was expecting more of the Hyatt Regency. Overall is seemed antiquated and in need of updating.”

Sep 11, 2009 by Lisa from Quechee,VT
Overall Rating: 9

• Great staff, great beds and pillows, always clean.
• Road structure in Boston is terrible for finding the hotel.

“The Hyatt in the Financial District has a terrific staff, very welcoming. The rooms are furnished with comfortable beds, pillows and linens. The cleanliness of the rooms and common areas were immaculate.”

Aug 25, 2009 by Joe from Portland,ME
Overall Rating: 9

• Location. Outside the city, but still convenient.
• Nothing

“Staff was extremely friendly. Hotel was very clean and more modern. Highly recommend, and hope to stay again very soon.”

Aug 21, 2009 by Marie from Amity Harbor,NY
Overall Rating: 8

• Location
• Bathroom could have been cleaner

“Great location for walking to all. Close to transportation.Staff very helpful .My only complaint was that the bathroom could have used a good cleaning .”

Aug 21, 2009 by Andrew from San Rafael,CA
Overall Rating: 8

• Staff, room, all good what you would expect at Hyatt.
• Afterdark the hood gets creepy.

“Everything you'd expect from the Hyatt. Nice room, great service, room service 24 hrs.”

Aug 17, 2009 by Kathy from Kingston,MA
Overall Rating: 10

• Excellent choice of location for anyone who wants to see Boston by foot!
• Parking fees

“It more than met our expectations for our trip to Boston. Very clean, nicely decorated, and the restuarants/lounges looked very inviting.”

Aug 7, 2009 by Debba from Harwichport,MA
Overall Rating: 10

• The rooms are attractive and comfortable.
• The location was not the best in terms of safety at night.

“I have stayed at this hotel many times and would higly recommend it to anyone coming to Boston for fun or business. Very nice staff, very comfortable rooms and the location is very convenient for shopping and sightseeing.”

Aug 4, 2009 by Denise from Newbury,MA
Overall Rating: 7

• Location was great. Rooms were clean.
• Expensive parking. Busy elevators (long wait).

“Third stay at the hotel. Rooms are clean. Price in the resturant and room service was expensive as is parking (I guess what you'd expect in a city). Elevators are super busy had to wait a long time to get up and down to room. Location is great.”

Jul 31, 2009 by Sam from Cape Elizabeth,ME
Overall Rating: 10

• Very friendly and helpful desk clerks.

“The room was clean, nicely decorated and roomy. All one would expect from a 4 star. Location is good for the Commons but expect a T ride or cab to go anywhere else.”

Jul 19, 2009 by Paul from Plano,TX
Overall Rating: 7

• Proximity to major attractions in Boston.
• Does not live up to the name of Hyatt.

“This is an older hotel that really needs a face lift. I asked for a room with two beds and got two full beds instead of queen, and they were creaky. The TV is a flat screen but is an old style CRT flat screen rather than an LCD or plasma. The wireless phone in the room does not work. The lobby of the hotel is on the 3rd floor, rather than on the street level; you have to take one elevator to the 3rd floor, then walk across the lobby to another set of elevators that go up to the guest rooms. And by the way, the elevators are so old that my family got stuck in one for several minutes; pressing the call button resulted in no answer. The elevator eventually moved and everyone got out safely. The pool was empty, as in no water in the pool! Overall, we were disappointed by this Hyatt. I would not give this hotel more than a 3 star rating.”

Jul 13, 2009 by Kim from Brooklyn,NY
Overall Rating: 7

• The staff was very friendly.
• The lobby was out-dated.

“Comfortable rooms, convenient location, excellent price.”

Jul 11, 2009 by Maggie from Hallowell,ME
Overall Rating: 8

• The bed was very comfortable with nice linens and extra, which made for a comfortable nights sleep.
• The breakfast was particularly pricey, about double what would be reasonable.

“We were only there overnight and did not spend much time at the hotel. Our room was comfortable, especially; the beds which afforded good nights sleep.”

Jun 30, 2009 by Lok from South Portland,ME
Overall Rating: 9

• Nice hotel, great location.

“Nice staff, upgraded hotel but a little old, nice room, good air conditioning. Parking is not free ($32 per 24hours). Very close to Chinatown.”

Jun 30, 2009 by Hitesh from Bellevue,WA
Overall Rating: 4

• Lobby and location.
• Room and
  restroom.

“Room was small, bathroom was not too good.”

Jun 23, 2009 by Lisa from Dublin,OH
Overall Rating: 9

• Location.
• No double beds available and parking fees.

“I enjoyed my stay except for paying for parking.”

Jun 5, 2009 by Marilyn from Oakton VA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[5]

• Staff.
• Prices for everything, parking, internet.

“Extremely expensive. Had to pay for anything extra like internet service and parking. Limited access via walking to other restaurants. Streets poorly marked and hotel hard to get to for an outsider. Who wants to pay $5.00 for a bottle of water. TV non pay limited. For the price you really do not get much. Rooms need to be upgrades. Staff nice and pleasant.”

Jun 3, 2009 by Yankel from Brooklyn,NY
Overall Rating: 8

• On site parking.
• Parking too expensive.

“Hotel is conveniently located in downtown Boston nearby many attraction but not so close to a lot of tourist spots including a decent distance from Fenway park.”

Jun 2, 2009 by Chris from Bethlehem,PA
Overall Rating: 9

• The bed was amazing and felt like we were sleeping on a cloud.
• No fan in bathroom, Elevators acted up, Lobby on second floor.

“Overall, my stay at the Hyatt-Regency in Boston was great. It was very easy to get to, and despite what other reviewers have indicated, the parking was fairly priced ($43/night) for overnight valet parking, with in/out privileges. The hotel was able to accommodate my room requests with no hesitation and everybody I spoke to, both over the phone and in person were very very nice and friendly and eager to make my stay an enjoyable one. The staff at the hotel were available as needed and were open with recommending local sites to visit and restaurants to eat at. There were no problems at all with this hotel, and the beds were amazing - Feels like you are sleeping on a cloud.”

May 26, 2009 by Kathy from Agawam,MA
Overall Rating: 8

• Excellent value for priceline price.
• Parking was expensive.

“Hotel was nicely appointed and conveniently located downtown.”

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Amenities at Hyatt Regency Boston, Boston

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services

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