Nine Zero Hotel

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Mar 18, 2008 by Kathy from Medina, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Fabulous hotel and location, great spa and workout facilities, concierge staff spot on with recommendations.
• Bar is noisy.

“It does not get much better than the Intercontinental. Location is within walking distance of everything you want to see and do with almost immediate access to freeways; terrific ambience, beautiful decor, helpful and friendly staff, nicely laid out rooms. We would definitely stay there next time we are in Boston.”

Mar 5, 2008 by Kevin from Bedford, NH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• K O Prime Steakhouse.
• Beds have sharp edges which are easy to bump into.

“Excellent small hotel with outstanding restaurant.”

Feb 19, 2008 by Susan from Fairfield, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The central location within Boston.
• The doors slam shut when not closed gently.

“I enjoyed staying at this hotel very much with just one exception. Inconsiderate guests would slam doors instead of gently closing them. If hotel could fix does so they couldn't slam, would be more peaceful stay. Not hotels fault but guests.”

Aug 3, 2007 by Ron from Radford, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Comfortable, convenient, and professional staff.
• Cleaning staff accidentally barged in on us once.

“The Nine-Zero at 90 Tremont St. Boston was a bit hard to find by car for the first-timer. Our car and dress did not inspire the staff to direct us to valet parking at first. However, once I entered the lobby, the staff was courteous and helpful. Our car was evidently not easily accessible once checked (they are kept elsewhere), so we had to unload everything, which was a bit awkward due to our lack of planning. The room was beautiful, comfortable and quiet with a view of the state house dome, and part of Tremont St. From the hotel as launch point, my (significant other) and I were able were able to walk to several attractions, like Boston Common, the walking tour that departs from the visitor's center there, and the state house, where all of the trolley tours come though. The restaurant was upscale, and we only stopped in for a snack one day. It was outside dinner hours so we ate at the bar. She had a salad and a drink; I had a sandwich and two beers. Over fifty dollars ok, so maybe that's 4-star. The staffs were uniformly helpful and friendly from the beginning to end of our stay. Dress nice so you don't feel silly on arrival like we did in our Poice concert tees, and enjoy!”

Aug 2, 2007 by Rachael from Milwaukee, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was just beautiful and the staff was excellent.

“Hotel 90 is fantastic. It is ultra classy and the staff was wonderful. I would pay full price to stay here!”

Jul 31, 2007 by Leslie from Tavernier, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice decor; staff was very helpful and friendly; bellman services were great.
• The room was really tiny, but well done.

“It was a very enjoyable experience and we would certainly book it again.”

Jul 30, 2007 by Rose from Sun Prairie, WI
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• Once we found the hotel the location was perfect to get to so many things.
• Trying to find the hotel. The sign on the building is not very big.

“We really enjoyed staying here. The staff was very friendly and helpful in so many ways. The location was perfect for walking and getting around the city. It was so close to so many things. We'd love to go back.”

Jul 24, 2007 by Angelo from Burnaby, BC CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• The service was very good and they were very helpful in giving direction.
• The cost of parking and valet parking. There should be clear and better alternatives.

“Overall, the hotel was very good. The staff was helpful and well informed. Parking at the hotel needs to be made more affordable for guests.”

Jul 21, 2007 by Stephanie from Somerset, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• Expensive parking.

“Very nice location and comfortable rooms. Staffs were very helpful and informative. I felt that they tried too hard at times to assist (i.e. taking bags right out of my hand and keys to my car when we were not parking the car at that time). They kept talking over us trying to help which seemed a little forceful.”

Jul 5, 2007 by Susan from New York, NY
Overall Rating: 4
Cleanliness:[8] • Staff:[10] • Location:[8]

• The staff was the friendliest I've ever encountered at 4-star.
• Rooms are too small to be a 4-star. No room for chair besides desk chair.

“I might have liked this hotel had I been traveling for leisure or business alone. But the room was too small for even two people, let alone a couple and a baby. There was only space in the room for a bed (queen size, not king), desk and desk chair. If two people wanted to sit down at the same time, one of them had to sit on the bed! In addition, I was not pleased to find out that the hotel accepts pets. Although our room did not smell of animals, it had a pad and very perfume-y lemon smell, as if some sort of air-freshener had been sprayed to mask other scents. I tried to change rooms, but ours was the last available at the hotel. The location of the hotel was nice: just across the street from a historic church and graveyard and steps from the Boston Common. But, the only window in my room looked out on an airshaft, which made the room dark. In addition, the only closet in the room was part of a built-in shelf assembly. So our suitcase had to be out in the room, taking up valuable floor space. Space on shelves was wasted on an elaborate display of ingredients for making flavored martinis, like appletinis. I would think that appeals especially at minibar prices were too small a percentage of the hotel's clients to really be profitable. We were so displeased with this hotel, at a four-star level (it should be a three-start) that we left very early in the morning rather than stay until checkout time. We just couldn't tolerate another minute in that small space with a 4.5-month-old baby. On our last trip, we got the Intercontinental Hotel in the Waterfront/Financial District and loved the huge room.”

Jun 28, 2007 by Zack from New York, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff, free internet, wine reception.
• Can hear noise through doors.

“More of a boutique hotel feel than a true 4 star - but felt in the 4 star quality range. Smallish but well appointed rooms with new fixtures - and for Boston hotel rooms, they were actually well sized. Very friendly desk staff. Free wireless internet. Evening wine reception. Fantastic location near park. Comfortable bed, though only queen size. Would definitely stay here again.”

Apr 6, 2007 by Holly from Fernandina Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was spacious and the hotel was in walking distance to everything.
• One can hear everything going on outside of the room.

“We would definitely stay at the nine zero hotels again. The staff was very accommodating and friendly. My husband and I were quite impressed when we walked into the hotels' lobby and when we walked into our hotel room. Art deco meets eco friendly was my first impression. The bed could have been a little more comfortable though.”

Mar 28, 2007 by Lindsay from Auburn, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very close to Boston common, pet-friendly.
• Dim lighting in halls.

“This hotel was very conveniently located, but if you missed turning in, it was very difficult to turn around and find again. The staff was very friendly and helpful; the valet parking was expensive but necessary in Boston. Truly pet-friendly with snacks by the entrance, and just a block away from Boston common for walks. The bed was very soft and comfortable. Only thing is that I think the room was smaller than the advertised 350 sq ft.”

Mar 21, 2007 by Martha from Lee, NH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location to Boston theater district, historic location.
• Very noisy on the street side of Tremont. Hardly slept both nights, lots of sirens and the doorman blowing his whistle for cabs early am.

“Might give it a try again but would know enough to ask for a different room. Service in the dining room needs work but the bar staff was excellent.”

Mar 20, 2007 by Jonathan from Portsmouth, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very friendly and professional. They had a complimentary cocktail hour in the lobby serving wine.
• Are toilet broke and the ice machine was not working on my floor.

“Overall very nice and convenient.”

Mar 9, 2007 by Timothy from Columbia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great room with a great view, enjoyed the complimentary happy hour.
• The bathroom was not Deluxe! Large empty space that made no design since, ordinary shower.

“Overall, everything was top notch, however, couldn't figure out who designed that bathroom! I was in Room 1807 for any distinctive reference. Poor bathroom design with lack of features that didn't match rest of room.”

1 of 1 people found this review helpful.

Nov 15, 2006 by Julie from Santa Ana, CA
Overall Rating: 9
Cleanliness:[3] • Staff:[8] • Location:[10]

• Original artwork in the lobby, excellent location, great bath products and comfy bed.
• Coffee bar was a mess both days, our finished room service tray sat in hallway for two and a half days.

“Overall a positive stay, with great bedding and bath products. The room service tray sat in the hallway from the time we placed it there until we made a comment about it two days later at check out. The location is excellent.”

Oct 4, 2006 by Mark from Clifton Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very classy and great location.
• Restaurant was very good but expensive.

“Attentive staff and great rooms. Restaurant has great food but pricey. Overall great stay.”

Oct 4, 2006 by Ursula from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was VERY helpful and rooms were modern and comfortable.
• Due to location, valet parking is pretty much the only option.

“Let me begin by saying that the only thing that detracted from our stay was the location of the hotel. In the grand scheme of things, it's a minor thing as the hotel is in an ideal location in Boston to walk to pretty much everything in the city. However, a warning - getting there by car is a trial! Oh, and a forewarning, GPS barely works in Boston. Other than that, our stay was perfect. We were able to check-in early, the staff was very helpful and friendly and we even had a staff member (thanks Akeem!) who got on our cell phone to direct a friend to the hotel when they go lost. The rooms are modern, clean, comfortable and a good size, but not overly large. Valet parking is almost a must if you have baggage and that was $35/nt., but if you try and park anywhere else, it'll be about the same. The bar and restaurant (Spire) is an up-scale experience, but everything that my party had was delicious and service was prompt. An overall wonderful experience - I only wish I could afford it EVERY time we go to Boston! :)”

Sep 6, 2006 by Grace from Mahopac, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was incredible location and service.
• Not much at all.

“This hotel was a beautiful, sophisticated, entertaining, impeccable service. We brought our Wheaton terrier and they treated him like royalty.”

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Amenities at Nine Zero Hotel, Boston

Concierge Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable