The Onyx Hotel

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User Reviews for The Onyx Hotel, Boston

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Oct 17, 2005 by Dale from Depere, WI
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[4]

• Our was a pull out couch.
• Our was a pull out couch.

“Very dissatisfied with the room accommodations. We paid $180 for a room that had a pull out couch for bed. ”

1 of 1 people found this review helpful.

Sep 26, 2005 by Barbara from Blue Hill, ME
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Lovely decor.
• Location was a bit marginal.

“Nice size. Pleasant staff. Good buffet breakfast. Interesting room decor.”

Aug 31, 2005 by Susan from Hadlyme, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was beautifully appointed; convenient
• There was nothing I did not like

“I highly recommend this hotel to anyone who is interested in visiting Boston. It is convenient to the subway stations, within walking distance to Quincy Market, Fleet Center, many fine restaurants, etc. It is, indeed, as advertized - a small, luxury hotel - we LOVED the room - the decor was magnificent, wee ooohhhed and aaaahed at everything - right down to the Aveda bath products that were left for our use.”

Aug 14, 2005 by Marylou from Bonita Springs, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Extremely handy and clean. Staff was very helpful.

“The hotel is wonderful. Very hip and fashionable. Rooms are small but exquisite. Staff is very friendly and helpful.”

Jul 22, 2005 by Tim from Dunlap, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Nice decor, pleasent staff
• Tried to automatically charge 18% tip for breakfast buffet!

“Nice hotel, rooms a bit small.”

Jul 2, 2005 by Ann from New City, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• good location, small but well equipped rooms
• odor from kitchen and loud air conditioning

“Attractive furnishings, good location for walking the city, higher floors are better - strong odors from kitchen, air conditioning was loud”

Jun 30, 2005 by Wallis from Wildomar, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely comfortable rooms
• Bathroom has nowhere for toiletries

“Wonderful hotel in very good downtown location. Beds were extremely comfortable. Hotel has a real boutique feel to it.”

Jun 27, 2005 by Helen from Sherman Oaks, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• Received the paper every morning and they provided coffee in the mornings in the lobby.
• Not enough water pressure in shower and Scott's toilet paper in a 4-star hotel?? Way cheap.

“The Onyx is a beautifully appointed hotel with a remarkably friendly and helpful staff that made our stay extremely pleasant. Really comfortable beds are part of what makes a stay at the Onyx a wonderful and restful experience. Just a short walk away from Boston's North End and Fanueil Hall and a block away from the subway station.”

Jun 24, 2005 by Carole from Boston, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• Service was excellent, friendly,receptive
• despite dog only floor, we recieved flea bites on a non dog floor

“The location was better than expected: the T stop is close by, North end is a great attraction. The walk to the North end is a bit risky in the dark though. Again, there seems to be a flea problem that the staff, although very nice, seem disinclined to believe that fleas would decide to travel off the "dog" floor. Complimentary mobile service is great and a must for modern hotels.”

Jun 23, 2005 by Shannon from Sebastian, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, fun decor, very accomodating staff
• bathroom had pedestal sink, very little countertop in bathroom

“really enjoyed our stay, very convienent location to Quincy Market/Fanueil Hall. Very close to North End and the Fleet Center. Subway stop one block over ... worked great for us!”

Jun 22, 2005 by Stan from Norcross, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• It lived up to its pictures on the internet.
• The room was a little noisy as it faced the street and the air conditioner was a loud.

“We liked the Onxy a lot. The room looked as advertised. It was very nicely decorated and the bed was comfy. The staff was helpful and friendly. The area was a little deserted on the weekend and some restaurants weren't open then. The hotel was very close to a metro stop, which made getting to and from the airport and around the city easy.”

May 30, 2005 by Julie from St Marys, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• size, friendly staff, very accomodating

“great hotel, wish it had a nice restuarant, but still very satisfied and would stay again!”

1 of 1 people found this review helpful.

May 20, 2005 by Chuck from Chesterfield, MO
Overall Rating: 2
Cleanliness:[6] • Staff:[9] • Location:[6]

• front desk helpful
• Not a 4 star, not even close.

“A 2-3 star hotel in a mixed neighborhood, but incorrectly marketed as 4 star. Resonably clean, very helpful staff. Breakfast poor and exorbitantly priced. Not a good value for the money. ”

May 19, 2005 by Candice from South Hill, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel was GREAT, computer access & a friendly staff to help, Beautiful rooms, mini bars, room service!! Just Wonderful!!
• The prices of the food and drinks in the hotels lounge were a little high

“This was a great hotel. Only 2 blocks from the T (subway). Very clean, contemporary hotel. The staff were very helpful for visitors. They had 2 computers in the lobby for your use & they also had free wireless internet access in the rooms. Free yoga baskets & instructions on the Tv. Room service 24hrs. All rooms had mini bars. Even had baggage storing after checkout if you wanted to pick up your baggage later that day. I recommend this hotel to anyone!! We had a great stay!!”

May 16, 2005 by Linda from West Seneca, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort and class, I felt pampered the moment I walked into the room.
• I was not told of a $32.00 parking fee when I investigated the hotel.

“I was very impressed by the decor, the service, and attention to detail in the hotel. The room service food was very good with quick response. Room was spacious for a big city hotel, bed was very comfortable.”

May 7, 2005 by Asif from Staten Island, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great Service and Staff

“The hotel was more than I could ever expect. The location was great and the amenities were 1st rate.”

May 5, 2005 by Helen from Montclair, NJ
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[4]

• Staff was unprofessional

“They couldn't accommodate my request. Also, front desk staff told me a restaurant was within walking distance -- it was 6 miles away! Luckily, I found out from the restaurant before I went walking. Lastly, the neighborhood is very funky. A lot of homeless people on the streets and it's close to The Dig construction.”

Apr 22, 2005 by Samuel from Boston, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• It was a uniquely decorated hotel with friendly staff.
• Smoking room lacked proper ventilation and in-room dining often required quite a bit of patience.

“Cute little hotel located near Fleet Center with slightly funky modern decor. Though I wasn't too crazy about the leopard skin pattern fabrics and robes, I must say it definitely had character.

The rooms were well kept, but the smoking room lacked proper ventilation; after one or two attempts, I opted to wait until I was outside to smoke (though I smoke, I prefer not to smell permanently of it). The entire staff was quite friendly though in-room dining request often required patience.

Some of the little things I liked about the room I stayed in are:
1. personal safe - I didn't have to carry all my valuables during the day.
2. new bathroom - especially the toilet that flushes with exterm efficiency
3. Great wireless network connection
4. the strawberry cheesecake (from the menu)”

Apr 21, 2005 by Julie from Harwich, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The ruby room was awesome!
• customer service was exceptional

“We loved this hotel! It is hip, funky, contemporary, clean and the customer service is the best we have ever seen!”

Apr 20, 2005 by Kelly from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I loved the decor, the staff, the room, and that they had free internet
• The parking was expensive, the breakfast was expensive

“This hotel was exactly what I was looking for. Clean, decorated in fun patterns, comfortable, not to far from everything in Boston. ”

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Amenities at The Onyx Hotel, Boston

Concierge Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable