Boston Park Plaza Hotel [Boston, MA]- Hotel Reviews - MyTravelGuide.com


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Boston Park Plaza Hotel 3-star

Po Box 414091, Boston, MA

Built in 1927, the Boston Park Plaza Hotel and Towers is a member of Historic Hotels of America. With an unmatched location, this grand hotel is adjacent to the Public Garden with its Swan Boats and the chic boutiques, art galleries and restaurants of the world famous Newbury Street.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Barber/Beauty Shop, Business Center
  • Average User Rating: 7.5 [rate it]
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User Reviews for Boston Park Plaza Hotel, Boston

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[9.0]
Based on 1239 user ratings

Oct 24, 2009 by Caren from Portland,OR
Overall Rating: 7 Overall user rating

  • Location.
  • Restaurant food was terrible and expensive.

“Great location. No swimming pool. Decent workout room plus a meditation space. Rooms are small but clean and comfortable.”

Oct 22, 2009 by Linda & Michael from Levitton,PA
Overall Rating: 10 Overall user rating

  • The hotel is beautiful and it is in a great upscale location. We could walk almost anywhere.
  • The room was a little small.

“The lobby is quite beautiful. Our room was very clean but a bit small and the bathroom was small as well but had beautiful marble floor and tub/ shower walls. The food at the Irish Pub was excellent. We will stay here again and recommend to our friends and family.”

Sep 23, 2009 by Jody from Halifax,Canada
Overall Rating: 6 Overall user rating

  • It was in a great location.
  • The room was old and was given an accessible room in which the bathroom flooded.

“This hotel has many good features but it is old and definitely showing its age. If you get a good deal on a room then it is worth just for the location but do not pay full price.”

Sep 22, 2009 by Tom from Superior,CO
Overall Rating: 6 Overall user rating

  • The location is perfect
  • The food is expensive, the rooms are very small

“If you could sleep in the Lobby it would be perfect.The hotel is in the perfect location, and if this is all you need, you can get by with the rest of thisFood- very expensive (breakfast $24.00 1 person)Room- very very small and old (clean but old - not nice old, just old)Fitness Center- this is OKFire Alarm- went off at 5:30AM .. that was special.”

Sep 19, 2009 by Doug from Manchester,ME
Overall Rating: 6 Overall user rating

  • Price, convenience, very accommodating and friendly staff.
  • Very much in need of renovation/updating and cleaning.

“Very convenient location. Aging property in need of major updating. Rooms relatively spacious, bathrooms small. Linens and towels of mediocre quality. Age of fixtures and furnishings lends and air of uncleanliness to the rooms. No pool. Definitely not a 3.5 star hotel, perhaps a 3 star hotel, pretending to be a 4 star hotel.”

Sep 3, 2009 by Joyce Oeschger from Newport,VT
Overall Rating: 3 Overall user rating

  • Location and it was clean.
  • The parking was HORRIBLE.

“Would not go back as do not want to deal with the parking, have stayed at a lot of hotels in the city and this was by far the most disorganized I have ever encountered. Kinda to bad as our stay was OK until we checked out and wanted our car, that has left a bad taste and really turned us both off.”

Sep 1, 2009 by michael from San Francisco,CA
Overall Rating: 6 Overall user rating

  • excellent location and well deocrated
  • (1) inoperable internet wired connection and no wireless available in room. (2) small size of room/bathroom

“"nice enough" hotel and a fair value for the priceline deal. the rooms are small and bathrooms are very small/unattractive. The decor is very nice in the rooms and public spaces. the biggest issue was the lack of wifi in the room and the wired internet connection in our room did not work - we ended up spending 1-2 hours at starbucks everyday as we needed internet. nice staff too.”

Aug 31, 2009 by Lori from N Chelmsford,MA
Overall Rating: 8 Overall user rating

  • Great location, elegant and bed is luxurious.
  • Air conditioning barely worked even on high & the bathroom is small and outdated.

“Gorgeous hotel, elegant and classy. Great security as needed key to goto room in elevator. Fabulous restaurants surround property, luxurious linens and bedding.”

Aug 30, 2009 by Marc from Woodbury,CT
Overall Rating: 8 Overall user rating

  • Location and nice room.
  • A
    little tired looking.

“Very nice.”

Aug 25, 2009 by Jennifer from Passaic,NJ
Overall Rating: 6 Overall user rating

  • The lobby, hallways, location and staff were very good.
  • The bathrooms were dated and dilapidated, the temperature never got comfortably cool even though it was set at 65 degrees.

“Excellent location, beautiful lobby, pleasant staff, nice hallways. The bathrooms were awful. Although the hotel rooms seemed to be updated, the bathrooms were clearly neglected. A plastic tub/shower retro fitted thing apparently covered the old tile but it was coming off. The original 1930's floor was still there but not in good shape. Overall, not what I would expect for 3.5 stars.”

Aug 23, 2009 by John from Magnolia,DE
Overall Rating: 7 Overall user rating

  • Location was good, convienant to Subway
  • Old. Outdated

“Nice location, close to subway. Check-In is pretty slow. The lobby is nicer than the room. The room very dated, lacking the amenities you expect in this star level (e.x. no flat screen TV).”

Aug 23, 2009 by John from San Francisco,CA
Overall Rating: 7 Overall user rating

  • Location to Subway
  • No Air-Conditioning in 90 degree weather for 2 days.

“The hotel was nice and in a great location if you're relying on public transit to get around Boston.The air-conditioning didn't work in our room, however, and with the weather in the 90s, we were miserable the first 2 days of our stay. The hotel didn't do much to help our situation and it took us until the end of day 3 and a personal visit to the Front Desk to get a room with A/C.In other words, the traveler has to initiate efforts to make the stay enjoyable. The staff, in general, is not helpful and is very much reactive instead of pro-active.”

Aug 21, 2009 by claire from Salem,MA
Overall Rating: 8 Overall user rating

  • Very convenient location being close to the T and the common as well as the theater district
  • The bathrooms were very small and one were emitting a foul odor

“The Hotel is located in the heart of Boston with easy access to public transportation. The hotel is on the historic list and has been well maintained. The bathrooms are kinda small, but shouldn't be a show stopper for selecting this hotel for your stay.”

Aug 20, 2009 by Faith from North Eastham,MA
Overall Rating: 8 Overall user rating

  • I left sunglasses in room, called from the road and security found them and mailed to me at no charge!

“Room was very dated and small but clean. Bathroom was clean and very old and had not been updated in years. I left sunglasses in room and I called from the road and spoke with security. They returned my call after finding the sunglasses and mailed them to my residence -- free of charge -- they arrived within 3 days. Great service!”

Aug 18, 2009 by Tessa from Paso Robles,CA
Overall Rating: 8 Overall user rating

  • Great historic atmosphere with beautiful Lobby and great location.
  • Room was incredibly small with very little room to move around, bathroom was old and outdated, sheets on the bed were ripped, and the tub was dirty.

“Great location and beautiful hotel lobby and public areas. The rooms are older and outdated but this also adds to the charm of the hotel and the history behind it. Cleanliness is one area the hotel could improve on.”

Aug 12, 2009 by Al from Aurora,Canada
Overall Rating: 8 Overall user rating

  • It was in a great location, had a great lobby and a great choice of restaurants.
  • Small and antiquated bathrooms.

“The hotel has many great attributes, including its superb location, grand lobby and charming bedrooms. With some updating and TLC, it can be readily achieve 5 star status.”

Aug 10, 2009 by Cheryl from West Hempstead,NY
Overall Rating: 6 Overall user rating

  • Location.
  • Room was a bit small.

“Lobby of hotel was very beautiful and spacious. Rooms were clean and neat, however they were on the small size.”

Aug 5, 2009 by Judy from Medfield,MA
Overall Rating: 9 Overall user rating

  • I really liked the lobby and hallways!
  • The room was small but, still very nice and sophistocated

“I really liked it! It had an old time feeling with an updated decor. It was much better than I expected. There was no view out of our window as we looked on the next building of rooms, but it just didn't matter since we had such a nice time! I would recommend this hotel and priceline to all of my friends!”

Aug 3, 2009 by Suzanne from Mystic,CT
Overall Rating: 2 Overall user rating

  • Lobby and staff were friendly.
  • The plumbing was so incredibly LOUD, I cannot even describe it! It was like a Jackhammer!

“OK, nice lobby. Friendly, efficient staff. The room was rather small but, who cares, the bed was pretty comfortable. Unfortunately, they brought in a cot for our son and I'm not sure the bedding on that had been changed. The plumbing in the hotel, i.e. that you could hear in our room and in our bathroom was so loud, I swear, it sounded like a large jackhammer or excavator was coming through the wall.”

Aug 3, 2009 by Julie from Austin,TX
Overall Rating: 8 Overall user rating

  • Location and traditional elegance.
  • Spot cell phone coverage in the hotel.

“A great hotel for business travel or get away. An older hotel with character, bathrooms could use an update but not terrible. Not such a great spot if travelling with younger kids, but OK for older teenagers.The location is great.”

Amenities at Boston Park Plaza Hotel, Boston

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • All rooms non smoking
  • Bar/Lounge
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Fitness Center or Spa
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
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