Doubletree Hotel Boston-Downtown

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User Reviews for Doubletree Hotel Boston-Downtown, Boston

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Oct 18, 2009 by Shari from Cliffside Park,NJ
Overall Rating: 10

• The price, the location,the staff&the treatment were superb. It was what I needed.
• Nothing

“After a long painful night of unexpectedly having to stay in town, a new friend let us use their computer. We were introduced to Priceline, where we got this hotel. Let me just say that the cookie greeting put an end to all of our troubles, as funny as it sounds. The staff
was pleasant, professional, friendly, and even tried to help us get the same rate for the next night. I loved the fact you recycle. It was spotless.”

Sep 9, 2009 by Tamara from Des Moines,IA
Overall Rating: 7

• The king room was spacious and comfortable.
• The carpeting in common areas needs replacing.

“The hotel is nice for the price. The carpet on the steps leading to the hotel was soiled - not a good way to greet guests, although a sign in the elevator said it was being replaced throughout. One big complaint: the website advertised a pool and hot-tub, but failed to mention that they are actually located next door in the public YMCA - we went to look and quickly chose not to use those facilities. The floor plan in the hallways is confusing and snakes around to dead-ends, but once you know the way to your room there is no problem. The front desk pleasantly accommodated all of our requests.”

Sep 6, 2009 by David from Bedford,Canada
Overall Rating: 6

• Legs bitten by "something" several times while watching a movie in bed.

“Although bitten by something in this hotel bed (four itchy bumps on my leg after an hour in the bed) the hotel staff insisted there were no bed bugs. Even after asking to see the bites to visually verify I wasn't making up my complaint, the staff insisted there were no bed bugs. No matter, they did agree to give me another room where I did not receive more bites.”

Aug 20, 2009 by Eric from San Francisco,CA
Overall Rating: 8

• Large rooms.
• Location.

“Overall the Doubletree is your standard 3 star hotel. Rooms are large and comfortable. The food is pretty average. As for the location its a little off the beaten path, a short walk to downtown but next to a hospital. Also the building layout is very weird and consists of several buildings all pieced together.”

Jul 13, 2009 by George from Kensington,CT
Overall Rating: 9

• Location.
• No fridge or micro wave. You need to loose cash-mini bar/snack crap.

“Clean, quiet and great location.”

Jun 11, 2009 by Scott from Topsham,ME
Overall Rating: 7

• My son says the doubletree cookies - clean room.
• The pool was actually the next door YMCA.

“Clean, efficient, conveniently located, though not the best area for kids to be walking around at night (area around Chinatown/theater district still has a few street walkers etc.)”

May 27, 2009 by Laurie from Colchester,CT
Overall Rating: 10

• Great location! Hotel and room was clean and comfortable.

“The hotel had a nice ambiance and was very comfortable. I would stay there again.”

May 21, 2009 by Aaron from Los Angeles,CA
Overall Rating: 7

• The front desk was helpful, intelligent.
• The business center won't satisfy business needs - convoluted printer interface, slow internet connections, and cramped space.

“Loved the Sweet Dreams pillows and mattresses. The staff (with one exception) was exceedingly friendly and helpful. Late checkout was a snap. As always, the chocolate chip cookies were addictive. The housekeeping staff respected our do not disturb sign, and also respected our wishes to minimize towel and sheet waste. Also, free access to the YMCA gym is a huge plus. Weaknesses include the cramped business center (which has no desk space for guests carrying their own laptops), lack of free Wi-Fi in the rooms, and complicated Wi-Fi interface in the public areas. The Starbucks is not Wi-Fi enabled, and does not honor the Starbucks card free refills.”

May 13, 2009 by Jung from State College,PA
Overall Rating: 5

• Good location.
• Staff was
  not friendly, no free amenities.

“Good location near Chinatown and Boston commons. Theater district is about 2 blocks away. Moderately clean. Internet access was not free (about $10 per day). No microwave and refrigerator for free use.”

Apr 22, 2009 by Korina from Greenfield,MA
Overall Rating: 9

• Neutrogena products in bathroom and mini bar in room.
• No one to help with bags when valet parking prior to checking in.

“Great place. Received warm cookie upon check-in and pillows were comfortable. This was much better stay that I was expecting. Would recommend it to others.”

Apr 21, 2009 by Dennis from Staten Island,NY
Overall Rating: 8

“Hotel was very nice and clean. Unfortunately, the downtown area was a little off the beaten path and near a major hospital. Otherwise, a very nice hotel.”

Mar 19, 2009 by Kathleen from Hartford,CT
Overall Rating: 8

• Clean, good location, very polite & helpful staff.
• Probably the elevator set-up. I got lost coming out of ground elevator.

“This is a very nice, reasonably priced hotel. It's in a good location for walking around and exploring the area. Local stores easy access. Hotel staff very nice & accommodating. I will return to this hotel.”

Feb 28, 2009 by Kathy from Unadilla,NY
Overall Rating: 9

• Location to hospital.
• Room was a bit musty smelling - had someone smoked there in past.

“Very nice hotel in a good location near hospital.”

Jan 28, 2009 by Wendy from Wilmington,DE
Overall Rating: 8

• The front staff was very open and accommodating to my requests.
• Why should I have to pay for wireless web in the room?

“The hotel was easily accessible for me and the guests that visited me during my stay. Very comfortable, clean, and never smelled like any smokers had ever been there.”

Oct 30, 2008 by tracy
Overall Rating: 9

• Very comfy bed, huge bathroom, warm cookie.
• Had to pay for safe,
  I think that should be free.

“Overall a pleasant stay, clean, friendly, comfortable.”

Oct 27, 2008 by Chris
Overall Rating: 9

• The room accommodations were very well situated for a business traveler.
  
• NA.

“I really liked it and would definitely stay there again.
”

Sep 10, 2008 by Jillian from Belmont, MA
Overall Rating: 5
Cleanliness:[3] • Staff:[9] • Location:[9]

• They gave you a warm cookie before going to your room.
• There were dirty glasses outside our door and the room smelt like cigarettes.

“No need to. It looked nice and that staff was very friendly however our room already had dirty glasses in front of the door and when we walked in it smelt like cigarettes. Not to mention the mini bar had not been filled since the last people stayed which obviously was about 5 minutes before we got there. Nice on the outside.”

Aug 1, 2008 by Stoney from Fort Worth, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• The location was ideal.
• The facility needs a great deal of work.

“The Doubletree Hotel - Downtown Boston is another example of a top tier brand whose properties are badly in need of remodel to maintain the brand standards. While the lobby, bar, and open areas met my expectations, except for the creaky floors, antiquated bathroom, and older model TV.”

Jul 31, 2008 by Emily from Middleboro, MA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[6]

• Inexpensive!
• Location - right near a hospital so lots of sirens all night.

“A good inexpensive hotel. It was clean but it is right near the NE Medical Center, so there were lots of ambulance sirens all night. Also, it is on the Orange Line, which is not the safest to travel on especially at night.”

Jul 30, 2008 by Sheila from Westbrook, ME
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[8]

• Location.
• Staff friendliness.

“Stay was comfortable and convenient. The staff at the front desk was average.”

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Amenities at Doubletree Hotel Boston-Downtown, Boston

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box VIP Rooms/Services

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