John Hancock Hotel and Conference Center

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User Reviews for John Hancock Hotel and Conference Center, Boston

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Apr 9, 2006 by Laura from Nomal, IL
Overall Rating: 3
Cleanliness:[8] • Staff:[7] • Location:[7]

• Courtesy of staff, quiet, on-time wake-up call.
• Failed to make up room until I asked, this happened at 7pm.

“Fairly well located, but rather bare-bones room for the price of $139. I telephoned twice ahead to say I would be arriving late. Still, the hotel gave away the double room I had reserved a couple of weeks in advance, and I ended up in a cramped single. Staff offered to move me the next day, but I did not have time to do this. They did reduce the price, but only by $9. My room was not made up, and the housekeeping staff had gone home by the time I discovered this at 5:15pm the next day. Someone came up and did the room later, but the person certainly did not know how to make a bed (blanket on the bottom, sheet on the top). The staff was courteous and apologetic, took a little more off the room for that. I probably will not stay here again, unless Boston is so crowded that I cannot find another place.”

Sep 23, 2005 by Mary
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[9]

• The location is very good. Right off of Copley Square in the South End.
• Hotel was not as clean as I like and the room was very small.

“This is not a great hotel. The room we had was miniscule. Not enough room for an extra desk or table. The walls in the hallway were filthy or the wallpaper was torn. One day we received no replacement wash cloths.



The only thing this hotel has going for it is location. I couldn't recommend this hotel and I certainly would not return.”

1 of 1 people found this review helpful.

Feb 17, 2005 by Hilary D. from New York City
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Location, friendly staff, clean, quiet, near restaurants and T
• No restaurant or even vending machines in the Hotel

“Great little hotel in the prefect location. The staff is friendly, the rooms are clean and quiet. They set-up a nice little self serve breakfast on the top floor every morning with coffee, juice, bagels, muffins, and yogurt.”

1 of 1 people found this review helpful.

Amenities at John Hancock Hotel and Conference Center, Boston

24 Hour Front Desk AM/FM Alarm Clock Concierge Free Newspaper

Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Modem Lines in Room