John Hancock Hotel and Conference Center [Boston, MA]- Hotel Reviews - MyTravelGuide.com


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John Hancock Hotel and Conference Center 0-star

40 Trinity Place, Boston, MA

Situated in a quiet corner in the Copley Square area of downtown Boston is the John Hancock Hotel and Conference Center with 64 guestrooms, conference rooms, function rooms and a modern theatre all offering the latest in technical capabilities.[more]

  • Amenity Highlights — 24 Hour Front Desk, Handicapped Rooms/Facilities, AM/FM Alarm Clock, Concierge, Free Newspaper
  • Average User Rating: 7.5 [rate it]
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User Reviews for John Hancock Hotel and Conference Center, Boston

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.5]
Based on 17 user ratings

Jan 2, 2010 by Sophia from New York,NY
Overall Rating: 10 Overall user rating

  • Provide all kind of need in a reasonable price.
  • No water fountain.

“Very convenient and comfortable.”

Oct 29, 2009 by Jane from Chesterfield,NJ
Overall Rating: 8 Overall user rating

  • Architecture of lobby.
  • no convenient way to drop someone off.

“Easy, quiet, low key, and was unobtrusive.”

Oct 20, 2009 by E from Williamsburg,VA
Overall Rating: 8 Overall user rating

  • Friendly reception.
  • Room a bit small.

“Pleasant small hotel in center of fun walking street with markets, cafes, and restaurants.”

Oct 12, 2009 by Dan from Denver,CO
Overall Rating: 7 Overall user rating

  • Great location, good bargain if you're willing to go less than upscale.
  • In-room Wi-Fi internet is iffy, though it worked fine in my room.

“It's an odd place, sort of a downscale conference center and hotel in a very upscale part of Boston. But that's good if you're a bargain hunter.”

Sep 8, 2009 by Kellie from Dedham,MA
Overall Rating: 8 Overall user rating

  • Small beds. Parking was $30.

“I loved the hotel, clean, great staff however the parking was an additional $30 which took any type of discount away. I could have booked a room up the street for a bigger and nicer room that included parking. This was not a deal by any means.”

Jul 22, 2009 by Lillian from Brookfield,CT
Overall Rating: 8 Overall user rating

  • Breakfast included
  • Parking was expensive and not included

“Basic room but nice lobby and great breakfast. Free internet access is a nice bonus.”

Apr 9, 2006 by Laura from Nomal, IL
Overall Rating: 3 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • Courtesy of staff, quiet, on-time wake-up call.
  • Failed to make up room until I asked, this happened at 7pm.

“Fairly well located, but rather bare-bones room for the price of $139. I telephoned twice ahead to say I would be arriving late. Still, the hotel gave away the double room I had reserved a couple of weeks in advance, and I ended up in a cramped single. Staff offered to move me the next day, but I did not have time to do this. They did reduce the price, but only by $9. My room was not made up, and the housekeeping staff had gone home by the time I discovered this at 5:15pm the next day. Someone came up and did the room later, but the person certainly did not know how to make a bed (blanket on the bottom, sheet on the top). The staff was courteous and apologetic, took a little more off the room for that. I probably will not stay here again, unless Boston is so crowded that I cannot find another place.”

Sep 23, 2005 by Mary
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[9]

  • The location is very good. Right off of Copley Square in the South End.
  • Hotel was not as clean as I like and the room was very small.

“This is not a great hotel. The room we had was miniscule. Not enough room for an extra desk or table. The walls in the hallway were filthy or the wallpaper was torn. One day we received no replacement wash cloths.



The only thing this hotel has going for it is location. I couldn't recommend this hotel and I certainly would not return.”

1 of 1 people found this review helpful.

Feb 17, 2005 by Hilary D. from New York City
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great Location, friendly staff, clean, quiet, near restaurants and T
  • No restaurant or even vending machines in the Hotel

“Great little hotel in the prefect location. The staff is friendly, the rooms are clean and quiet. They set-up a nice little self serve breakfast on the top floor every morning with coffee, juice, bagels, muffins, and yogurt.”

1 of 1 people found this review helpful.

Amenities at John Hancock Hotel and Conference Center, Boston

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Concierge
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Modem Lines in Room

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