Royal Sonesta Cambridge [Cambridge, MA]- Hotel Reviews - MyTravelGuide.com


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Royal Sonesta Cambridge 4-star

40 Edwin Land Boulevard, Cambridge, MA

The Royal Sonesta Hotel offers 400 guestrooms with views of the Charles River, Cambridge or Boston's stunning skyline.[more]

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User Reviews for Royal Sonesta Cambridge, Cambridge

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 204 user ratings

Oct 21, 2009 by Jeff from Warminstet,PA
Overall Rating: 7 Overall user rating

  • Cleanliness.
  • The location in relation to public transportation.

“The hotel was clean and the staff were very accommodating. The room was just average compared to other hotels I have stayed in.”

Apr 24, 2009 by Alan from Washington,DC
Overall Rating: 6 Overall user rating

  • OK location, next to a shopping mall.
  • Furniture looked like it had been outside, shower was really weak. Heating system was sporadic.

“I would not recommend this hotel. Its located across Charles from downtown Boston, and next to a mall. But its a long walk to usual Boston sites. Furniture in room looked like it had been left outside in the rain. TV didn't work properly. And shower was really weak.”

Nov 24, 2008 by Anne from Amherst,NH
Overall Rating: 8 Overall user rating

  • Extremely convenient for attending my conference.

“I
liked the Royal Sonesta's location. The staff was friendly and very responsive to my needs. The value of the hotel was not there.”

Nov 5, 2008 by Ellen
Overall Rating: 9 Overall user rating

  • The hotel is near the Museum of Science and MIT.
  • The hotel is near the Museum of Science and MIT. The windows, which overlook the Charles River, were quite small.

“The indoor pool provided an opportunity for the kids to relax after a long day of sightseeing in downtown Boston and a 5-hour visit to the nearby Museum of Science. The staff were friendly and familiar with the neighborhood shopping and dining and sites to be seen.”

Sep 24, 2008 by Joni
Overall Rating: 8 Overall user rating

  • The view from my room was fabulous. I was 50 ft from the water.
  • It was pricey.

“Location was very nice, walking distance to shopping, restaurants, and some local attractions. The view from my room was amazing, I watched the Harvard crew team each day at 5 pm. The location was safe and clean.”

Sep 14, 2008 by James from Skillman, NJ
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Great NY type bar.
  • Size of room was small.

“Good location.”

Sep 2, 2008 by Marlene from Oradell, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • All of the staff, no matter what their job is, treats patrons with extreme courtesy.
  • None.

“Clean, attractively decorated, upscale. Convenient for business travelers and/or college visits. Beautiful location by the Charles River, conveniently located across front a mall with a varied store population. Service, first rate. I would highly recommend this hotel to all my friends.”

Aug 5, 2008 by Inger from Westervoort The Netherlands, VT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The view, the rooms.
  • Nothing.

“Excellent view, clean modern rooms, friendly staff, good location. I would love to come back.”

Jul 27, 2008 by Ronni from Plantation, DE
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • They upgraded me to a marvelous suite and the concierge was outstanding!
  • Nothing!

“Ideal location, beautiful rooms and attentive staff. This is truly a wonderful hotel.”

Jul 17, 2008 by Toni from Wilkes Barre, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location and great views!
  • No one ever told us there was hotel transportation to the city!

“Overall a great stay! I would recommend this hotel to anyone looking to go to Boston.”

Jun 29, 2008 by Dennis from Dallas, TX
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Excellent help from front desk and room service.
  • Bar and dining room were very poor service! Ignored us!

“Excellent room, beautify view close to most sites. Great room service, however, stay out of bar and dining rooms. We visited each and had horrid service. We had to get up to find our server twice in the restaurant. Additionally, we went into the bar on two occasions and got completely ignored! Never got served! Finally, we went across the street to another hotel to use their bar.”

Jun 19, 2008 by Mary
Overall Rating: 3 Overall user rating

  • Close to subway and mall.
  • No hot water on morning I checked out; bad advice from concierge.

“Concierge gave bad advice. Told us that a cab ride would be $12 and it turned out to be $26. No hot water the morning I was checking out. Maintainer came and took the shower apart but left to get a part. By the time he came back it was too late and I had to check out without a shower.”

Jun 4, 2008 by JENIFER
Overall Rating: 8 Overall user rating

“Will probably stay here again.”

Apr 30, 2008 by Heather from Bothell, WA
Overall Rating: 5 Overall user rating
Cleanliness:[9] • Staff:[2] • Location:[9]

  • Great location and beautiful view of one of the rivers.
  • Our maid stole money from our night stand.

“When we contacted the hotel security of the situation that happened with the money, they seemed to make every excuse possible as to why the maid took our money. They said they "assumed" she thought it was left for a tip, yet no note was left by us saying such, as well as we had 3 days left in our stay. They were terrible at following up and never did resolve it with me before I left.”

Apr 28, 2008 by Kimberly from San Francisco, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[10]

  • Location.
  • Not worth the price.

“It seemed like it needed a face lift. No tub and just an ugly room.”

Apr 16, 2008 by Maureen from Dix Hills, NY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Royal Sonesta in Cambridge is a well- kept, upscale hotel with it's own art collection. Staff is very helpful and attentive. Great beds and towels.

“The Royal Sonesta in Cambridge is an upscale, very well maintained hotel. It's a 10 minute walk to T line and Museum of Science. Room was nice size, had comfortable beds and soft towels. Service throughout was excellent. Very soon after we checked in they brought us a refrigerator, (at no charge) that I had forgotten I ordered. I would definitely consider this hotel again if I'm in the Boston area.”

Mar 27, 2008 by Renee from Centennial, CO
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • The view was great.
  • The rooms are tiny!

“I was looking forward to staying here, but I was greatly disappointed with my stay. First I asked for a quiet room due to some recordings I was going to have to do, so they said absolutely, we will upgrade you to this room at no charge. Well it was between the elevator and the end of the hall with a family suite. It doesn't get any noisier than that, and it was a box tiny! So I called them and told them my dilemma and asked if they had another room, something bigger maybe I could upgrade to? Well the woman said, well I see you have already been upgraded, and all our rooms are this size! As if I wanted another free upgrade, I said that I know they have suites and if any were available I would be happy to pay for the upgrade. She abruptly told me they were full, and basically rushed me off the phone, because she had someone in front of her she needed to take care of. So not so good on the customer service part. The food was good, and it is right across the street from a very nice mall, and a exhibit museum. So location is really good. But definitely not a 4 star in my opinion!”

Mar 26, 2008 by Eileen from Great Neck, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Modern rooms. Nice indoor pool. Lovely shoreline view.
  • Rooms were on the small side.

“Upscale modern hotel, convenient to MIT and Harvard with beautiful waterfront view. Nice indoor pool.”

Mar 19, 2008 by Richard from Natick, MA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • This hotel was terrific and very convenient to all points in Boston.
  • Nothing at all except expensive parking.

“I would highly recommend this hotel to anyone traveling to Boston or Cambridge.”

Mar 12, 2008 by Jacob from Brighton, MA
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[9] • Location:[8]

  • Oranges at the desk in the health club.
  • Bad television reception, unattractive interior, poorly lit rooms.

“This hotel was alright for a night, but certainly didn't feel like it deserved four stars. luxury was not a priority, but it was better than a motel. Nice swimming pool deep in Cambridge.”

Amenities at Royal Sonesta Cambridge, Cambridge

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Concierge
  • Fitness Center or Spa
  • Golf
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • Tennis
Hotel Representatives:

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