The Westin Copley Place

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User Reviews for The Westin Copley Place, Boston

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Apr 30, 2008 by Bill from Holderness, NH
Overall Rating: 10
Staff:[10] • Location:[8]

• We got upgraded to the penthouse.
• Not much.

“Excellent time 5 mins away from everything we could walk to all of it.”

Apr 30, 2008 by Raymund from Dorchester, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[10]

• Room and hotel is very modern, connected to the Prudential Mall and very accessible to everything in town.
• The staff did an ok job.

“The hotel itself is very nice, the rooms are modern and beds are amazing.”

Apr 29, 2008 by Abigail from Danville, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Location.
• Bad restaurant selection, very expensive but bad food.

“Very comfortable beds, great location for Downtown Boston, restaurants was not very good and selection was limited to 'large, expensive meal' format. Great workout facility.”

Apr 28, 2008 by Sherry from Edison, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, good location, friendly staff, very comfortable bed and bedding.
• The hot tub smelled badly. The pool was not as big as I expected.

“In general, it was a very good experience. We took our son to visit Boston University and stayed there. The parking fee was a little bit too high $40. It is $10 to Boston University by taxi if you are in hurry to get there. We had to because we were almost late for the orientation.”

Apr 26, 2008 by Ivette from Garden City, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room fully met my expectations and the beds were very comfortable.
• Need a better selection of restaurants that are geared for families.

“The hotel was clean the staff very helpful. However there needs to be a restaurant for families. The restaurants were geared for more sophisticated tastes, except for the bar, which offered pizza and burgers. Other then that, the hotel is great.”

Apr 21, 2008 by William from South Glastonbury, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff very friendly; beautiful room; free river-view upgrade.

“The Westin at Copley Place is a beautiful hotel with very friendly staff. We were very pleasantly surprised to receive a free upgrade to a Riverview room without even asking for an upgrade. At check-in, our two children, ages 4 and 6, each received a Westin Kids Club bag with a safari hat, several post cards, and crayons in it. They loved it and are still wearing the hats. The hotel is very convenient to get to by car, and is very close to the subway station.”

Apr 17, 2008 by Anna from West Harrison, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The "heavenly bed" has such luxurious linens and feels so crisp and clean.
• The hotel building itself is too tall for my taste.

“The Westin Copley in Boston is centrally located to many city landmarks and universities. Best of all it is interconnected with the mall so you have accessibility to shops, restaurants and coffee houses - even in inclement weather, you don't have to go outside. I also love the fact that you can easily walk over to Newbury St. Parking is such a hassle there since it draws large crowds of people.”

Apr 17, 2008 by Irene from St. Louis, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very helpful staff.
• Bathroom was a little small.

“I love Westin Hotels everyone I have ever stayed in has been a great experience. The beds, of course, are a little bit of heaven and we know that a good nights sleep in a hotel is priceless.”

Apr 17, 2008 by Paul from Laconia, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient.
• Every thing was great.

“Every thing was great.”

Apr 16, 2008 by Seth from S. Walpole, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location and comfort.
• Small bathroom.

“City location. Everything is right out your front door, clean comfortable rooms and courteous help are always a plus too!”

Apr 15, 2008 by Candice from Salisbury, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff.

“The hotel was excellent. Would definitely recommend.”

Apr 10, 2008 by Penny from Dudley, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was convenient, clean and had a great lounge with music.
• The lounge was very crowded.

“The hotel, from the valet parking attendants, to the employees in the hotel were very friendly and professional. The room was clean, and the beds were comfortable. I will definitely stay there again.”

Apr 9, 2008 by Nancy from Fitzwilliam, NH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, comfortable bed, friendly staff.
• The radio was impossible to figure out. There was no listing of local radio stations. The drains in the bathroom made odd sounds at odd times.

“The Westin is a high end hotel, with well trained staff. The Copley Plaza Westin is no exception. The location is great and the rooms have good views. The rooms are not as soundproof as they might be and the bathroom drains seem to make sounds when upstairs bathrooms are being used. The in room radio was not of high quality, so did not function well. There are at least 5 NPR stations in Boston and not one of them could be received on the radio.”

Apr 9, 2008 by Steve from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Next to finish of Boston marathon course.
• Early check out time.

“The Westin was the perfect hotel for runners checking out the Boston Marathon course.”

Apr 3, 2008 by Jon from Beaconsfield, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Location, cleanliness, spaciousness of room.
• Gym was so-so, wait at front desk was a bit long.

“Ideally situated in the heart of downtown Boston, the Westin Copley Place has a wide range of amenities on-site including restaurants and upscale shops. The design isn't particularly stylish or romantic, but the rooms are spacious and clean.”

Apr 1, 2008 by Gregg from Bristol, CT
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[7]

• Convenient to subway/shopping.
• Coffee pot was missing & bathroom was not clean.

“The room was spacious and comfortable. My main complaint was the door that connected our room to the adjacent room was paper-thin. I was awoken at 2:30am by a phone conversation of the guest in the next room (it sounded as if he was sitting at the foot of our bed). The air vents in the room were caked with dust and the coffee pot was missing. While the location of the hotel was great, I feel too many details were overlooked to justify a 4-star rating.”

Apr 1, 2008 by Rachelle from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The locations, extremely convenient!
• The price for the parking garage, too expensive.

“The hotel was very clean, well staffed and centrally located. One of my best hotel stays ever. I would highly recommend Westin Copley Place.”

Mar 27, 2008 by Linda from Needham, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, bed, and view. Clean.
• Could hear crying babies.

“Excellent.”

Mar 26, 2008 by Chris from Warrington, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Room décor.
• Restaurant prices.

“The hotel was accommodating. I enjoyed my stay there. The room was nice, and spacious. I wish there were less-expensive restaurant choices available and free internet access. My experience, although, was very positive.”

Mar 26, 2008 by James from Kennebunk, ME
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• Good accommodations. Great location. Great value. We had a great weekend.
• The room was not as attractive as I expected.

“We had a wonderful romantic weekend and that's all that matters to me. The room was very comfortable. I just expected a little more from the Westin.”

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Amenities at The Westin Copley Place, Boston

24 Hour Front Desk Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services