Sheraton Boston Hotel [Boston, MA]- Hotel Reviews - MyTravelGuide.com


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Sheraton Boston Hotel 4-star

39 Dalton Street, Boston, MA

A full-scale renovation project completed in 2000 has positioned the Sheraton Boston Hotel as one of the region's premiere hotel and convention venues.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.0 [rate it]
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User Reviews for Sheraton Boston Hotel, Boston

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 1500 user ratings

Jun 26, 2009 by Robert from Rexburg,ID
Overall Rating: 10 Overall user rating

  • The view of the bay was fantastic.

“Great hotel in a great location.”

Jun 24, 2009 by Cheryl from Prescott,WY
Overall Rating: 10 Overall user rating

  • Great view from window, fast elevators, comforable bed with new linens.
  • Small bathroom.

“Great room for a small price-located in downtown Boston and attached to a shopping mall. We loved staying in this hotel.”

Jun 23, 2009 by Melinda from Mesquite,TX
Overall Rating: 9 Overall user rating

  • The housekeeping, hotel staff was wonderful and very informative.
  • Not enough place to eat in the hotel.

“The lady who checked us in told me she didn't have a room with a view? I said that is fine I really just need a place to lay my head. I get to the room! I had a beautiful view! I would to have loved to have seen the room with a view.”

Jun 23, 2009 by Jeri from Franklin,WI
Overall Rating: 10 Overall user rating

  • Very convenient and clean.

“Recently remodeled room with a great view of the city. I would highly recommend this hotel to anyone visiting the Boston area.”

Jun 22, 2009 by Rayanne from Providence,RI
Overall Rating: 9 Overall user rating

  • Friendly staff.
  • Small doorway.

“This hotel was great exactly what
I was looking for. The price was even better! We loved the virtual table that was a map, and gave you recommended restaurants and bars to go to.”

Jun 19, 2009 by Richard from Buena Vista,VA
Overall Rating: 10 Overall user rating

“One of the nicest places I have been.”

Jun 18, 2009 by Mary Lee from Winter Springs,FL
Overall Rating: 9 Overall user rating

  • The entire hotel was non smoking and smelled clean.
  • Concierge was a little snooty.

“I was thrilled by the proximity to the T and the ability to access the Prudential Center and Copley Center malls. I was traveling with my 18 year old daughter, we felt safe, secure and were able to travel around on the days it rained in relative comfort. The hotel was lovely and the guest rooms had recently been redone. I would stay there again in a minute! I never heard a peep from any other rooms, although I know they were occupied. Very soundproof walls. And the deal was great!”

Jun 17, 2009 by Kenton from Valhalla,NY
Overall Rating: 4 Overall user rating

  • Location
  • Horrible mold in bathroom, loud at night, apathetic staff

“This hotel was convenient for our needs and the lobby area led us to believe it was of good quality. When we got to the room, we discovered that the AC made a terrible screeching sound, there was mold/mildew all over the bathroom ceiling, and the guests on the hall spent most of the evening shouting and slamming doors. We got no apology or even much of a response.”

Jun 12, 2009 by Samantha from Camas,WA
Overall Rating: 10 Overall user rating

  • Great location close to T train.
  • Expensive parking.

“Beautiful hotel connected to mall and convention center. Plenty of restaurants within walking distance. Great view of city from the room.”

Jun 9, 2009 by Steve from Marshfield,MA
Overall Rating: 8 Overall user rating

  • Location.
  • Price for parking.

“Room was on the small side. $42.00 per night to park is to expensive on the weekend.”

Jun 8, 2009 by Richard from New York,NY
Overall Rating: 10 Overall user rating

  • The bed was great.
  • Too much furniture in the room.

“Really nice for a business hotel.”

Jun 7, 2009 by from Mississauga,Canada
Overall Rating: 10 Overall user rating

  • Excellent view from room over Charles River.
  • Rooms rather smaller than most Sheraton Hotels.

“This hotel has had some bad reviews on certain websites - yet while the room was small (as was the bathroom) it was spotlessly clean, nicely furnished, and had an excellent view. Service at reception was good, despite there being a large convention under way. Would be happy to return there.”

May 30, 2009 by Carlos from Port Washington,NY
Overall Rating: 5 Overall user rating

  • Next to convention.
  • Room was not cleaned.

“Room was never cleaned one day. Good location with average rates. Comfortable beds.”

May 28, 2009 by Matt from Ashburn,VA
Overall Rating: 9 Overall user rating

  • Friendly and courteous staff. Great room.
  • Club lounge not as nice as expected. Parking fees were ridiculous ($42/day).

“Great hotel in a very convenient location. Room was very nice and staff was very friendly and helpful.”

May 21, 2009 by Jack from Southbury,CT
Overall Rating: 10 Overall user rating

  • Central location in Boston.
  • Parking.

“Nice room amenities. Friendly staff everywhere. Convenient shops and food services.”

May 6, 2009 by Janet from Yardley,PA
Overall Rating: 10 Overall user rating

“The hotel over met my expectations and the staff was very helpful going the extra distance to change a room and get me a refrigerator I needed!”

May 6, 2009 by from Pelham,NY
Overall Rating: 2 Overall user rating

  • Housekeeping did NOT turn off the 6:30 AM alarm set by previous guest.

“Housekeeping did NOT turn off the 6:30 AM alarm set by previous guest - this ought to be at the top of their cleaning checklist.”

May 3, 2009 by Clara Lee from Pt. Pleasant,NJ
Overall Rating: 9 Overall user rating

  • Grand lobby, TV sitting areas, which made for lively interactive experience.
  • Halls were a bit shabby, room could have been cleaned better.

“Excellent location, lovely active lobby which encourages gathering and people watching. Pool needs some updating.”

Apr 30, 2009 by Mary from Holliston,MA
Overall Rating: 9 Overall user rating

  • Area it is in.
  • Parking is $10 higher than other hotels same area.

“The person at the front desk when we checked in was very helpful and gave us exactly what we wanted.”

Apr 29, 2009 by Keith from Lakeville,CT
Overall Rating: 8 Overall user rating

  • The room was excellent. Total comfort, great view.
  • The lobby was busy but poorly organized.

“The best feature was my great room.”

Amenities at Sheraton Boston Hotel, Boston

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
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