Sheraton Boston Hotel [Boston, MA]- Hotel Reviews - MyTravelGuide.com


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Sheraton Boston Hotel 4-star

39 Dalton Street, Boston, MA

A full-scale renovation project completed in 2000 has positioned the Sheraton Boston Hotel as one of the region's premiere hotel and convention venues.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.0 [rate it]
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User Reviews for Sheraton Boston Hotel, Boston

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 1619 user ratings

Nov 1, 2009 by Mary from Derby,CT
Overall Rating: 8 Overall user rating

  • Everything was very clean.
  • Took a while to get checked in.

“The hotel is nicely situated in Boston. The room was nice and clean. We got back to the hotel after a day in the city and wanted to get a drink and only had one place to choose from, so it was busy! Ended up sitting in space in the lobby!”

Oct 25, 2009 by Carol from Arleta,CA
Overall Rating: 10 Overall user rating

  • View from bedroom window was absolutely fabulous.
  • Overpriced breakfast buffet with mediocre food. Sealed bedroom windows.

“Comfortable with a room that is medium-sized with all expected amenities and a particularly good flat-screen TV. Speedy elevators and huge reception lobby area with lots of comfortable spots to use Wi-Fi and free PC use for 45 minutes.”

Oct 22, 2009 by Don from Callahan,FL
Overall Rating: 10 Overall user rating

  • It was convenient to mass transit and also well within walking distance of several attractions.

“The hotel was comfortable, clean and the staff was very friendly and helpful. The concierge recommended great places to eat in different parts of town and provided great directions also.”

Oct 21, 2009 by Mary from Trophy Club,TX
Overall Rating: 9 Overall user rating

  • Concierge desk was excellent, she went out of her way to secure restaurant reservations for our party.
  • Bell cap expected us to walk out of the covered area in the rain to meet our taxi.

“Very pleased with the rooms,the location and the price. Our party of five agreed (2 couples and one single person) we would use Priceline again. The hotel cleaning staff was very good. Concierge desk put in a lot of effort to secure a dinner reservation for us. The prices for breakfast at the hotel was out of line, but we only ate there once, due to price. The rooms were very nice, we had a corner room with a view and it was a little larger room than the rooms my friends had. We enjoyed a nightcap at the Sheraton bar, very friendly staff and nice ambiance. The Sheraton also had a computer specifically to print out boarding passes for the airplane which was a nice amenity, not much of a wait to use this computer.”

Oct 21, 2009 by Serge from Princeton,NJ
Overall Rating: 9 Overall user rating

  • Location is excellent.

“Great location, close to shops, restaurants, and Fenway Park. Staff was courteous. We arrived late and the bar/restaurant was still open, very convenient - and the food was good too. Definitely would stay here again.”

Oct 20, 2009 by Beth from Gaithersburg,MD
Overall Rating: 9 Overall user rating

  • The room was spacious and attractive, and great location.
  • Restaurant prices were exorbitant. $50.00 for breakfast for two.

“The Sheraton is a very impressive hotel with large, comfortable rooms and a most helpful staff. The concierge was particularly helpful. This particular hotel is located within easy walking distance of the subway, which we used when sightseeing. It's also connected to a very posh shopping mall with a Legal Seafoods restaurant, one of our favorites. We'll stay there again.”

Oct 20, 2009 by Elizabeth from Pleasant Hill,CA
Overall Rating: 6 Overall user rating

  • Free internet and computer in the lobby.
  • Mold in the shower, old tile.

“I think this should be a 2 or 3 star hotel, location was great.”

Oct 16, 2009 by Jeannie Huber from San Marcos,TX
Overall Rating: 3 Overall user rating

  • The beds were comfortable.
  • Cost of parking, waiting for staff assistance, not accommodating.

“Parking cost was 42.00 per day. No one was at the desk to check us in when we arrived, we had to wait. The manager showed no sympathy towards our experience and offered no accommodation. We tried to log onto the net from our room and were told it would cost 10.95 per day and were not told that we could log on in the lobby so we spent time looking for free WiFi at shops. The toilet had hairs in it. We were not impressed with value or accommodations.”

Oct 14, 2009 by William from Williamsburg,VA
Overall Rating: 8 Overall user rating

  • Terrific location, connected to the Prudential Center.
  • Room was a little small, and cramped for two people.

“Well located, with easy access to all Boston attractions. Huge lobby with open access to bar, restaurant, Starbucks and public computer area. People actually hang out in this lobby. Staff is top-notch, friendly and responsive. Valet parking is well run, despite massive traffic during check-in. Room view was exceptional.”

Oct 13, 2009 by Robert from Oakland,CA
Overall Rating: 8 Overall user rating

  • The room was available on arrival and we were checked d in early.
  • Very hectic trying to get a cab, doorman that evening was very flustered and did not pay attention to the order of requests.

“Very comfortable and convenient. Most of staff very helpful. The doorman was a bit frustrating in trying to get a cab we ended up walking around the corner ourselves to flag down a cab for dinner. Hotel is modern, comfortable and has nice bar and a Starbucks in the lobby. Concierge was very helpful in getting our boarding passes for our return flight.”

Oct 10, 2009 by Lisa from Annapolis,MD
Overall Rating: 7 Overall user rating

  • Great views from our 22nd story room.
  • Lobby could be a zoo when groups came in/out.

“This is a huge hotel catering to convention attendees and cruise passengers but could work for other travelers.”

Oct 8, 2009 by Lewis from Harrisburg,PA
Overall Rating: 10 Overall user rating

“This hotel met or exceeded my expectations in all aspects. My room was on the 28th floors, which had a great view and was easily accessible by two express elevators. The lobby was large and clean and front desk and concierge were efficient and helpful. One tiny complaint: my room included a flat-screen HDTV, but it wasn't broadcasting in HD.”

Oct 4, 2009 by Barbara from Chatham,NJ
Overall Rating: 10 Overall user rating

  • Great location in the city and convenient to the "T", great restaurants, shopping, and tourist activities.
  • The room was substandard in size (but well-appointed) and lacked a convenience vanity outside the bathroom.

“Well-appointed, immaculate, luxury accommodations, albeit substandard size room for a 3.5 star hotel. It seemed cramped with 2 queen-size beds- 2 full or 1 king would have been more appropriate. For the price, we were very happy with it since we were busy sightseeing and only there to sleep.”

Oct 2, 2009 by Jose from Burbank,CA
Overall Rating: 9 Overall user rating

  • Very nice room, well situated, and nice facilities.
  • No easy access to vending machines or convenience store.

“Elegant hotel situated in a very good location in Boston, with access to shopping center and restaurants. Very clean with a nice TV and bathroom.”

Oct 2, 2009 by Cindy from Eugene,OR
Overall Rating: 9 Overall user rating

  • Great location, comfortable, clean rooms, great pool, and nice size rooms.

“This hotel is in a great location with shopping and restaurants near and the CS church plaza across the street for good people watching. Bed comfortable, rooms clean, staff efficient. I would stay here again.Subway stop around the corner.”

Oct 1, 2009 by Sheeba from West Palm Beach,FL
Overall Rating: 10 Overall user rating

  • Location.
  • Nothing.

“Convenient location for public transportations and the prudential center shops.”

Oct 1, 2009 by Susan from Bloomfield Hills,MI
Overall Rating: 9 Overall user rating

  • Upgrade to a small suite under Starwood program upon check-in; terrific view of the Charles river.
  • One-person bathroom in a suite.

“Our very lovely suite, would be greatly enhanced by the addition of a 2nd sink and counter in the wall space opposite the closet. Since this corner backs up to the tub, the extension of required plumbing would be very easy.”

Sep 30, 2009 by Dee from Pawcatuck,CT
Overall Rating: 9 Overall user rating

  • Great location and very modern/clean.

“This hotel had a great lobby and the rooms were newly redone and though small, very attractive. Bathrooms were great-very sleek and clean. Great location and close to everything we needed. Dinner/shopping etc.”

Sep 29, 2009 by Janice from Reno,NV
Overall Rating: 10 Overall user rating

  • Great service. Access to public transportation, shopping, dining and tourist information.
  • Loved it all.

“Easy to find with very helpful staff. Beautiful rooms with fantastic view of the city. Perfect location for any first time traveler to Boston.”

Sep 27, 2009 by Carole from Kansas City,MO
Overall user rating

“When we arrived at the Sheraton, we discovered that we had been "walked" to another hotel in another location. We choose this hotel due to the location to the symphony. We were moved to 15 min. further away.”

Amenities at Sheraton Boston Hotel, Boston

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
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