Hyatt Regency Cambridge

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User Reviews for Hyatt Regency Cambridge, Cambridge

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Jul 27, 2008 by Pat from Morristown, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Elegant, sophisticated, beautiful.
• Didn't anticipate $35 a night to park my car, only choice for breakfast was a $20 buffet.

“This hotel was classy, elegant, and fun to stay at. The pool was beautiful, although there was way too much chlorine in the water and I had to stop swimming laps because I didn't have goggles. There was a sauna I didn't have time to use. We didn't know that there was a $20 per night extra charge for rooms facing the Charles River - that made us angry. Ironically, our air conditioner started leaking at 10 pm and they were forced to move us to a river facing room. Our dinner in the hotel restaurant was delicious, but a little pricey. My martini was $10. The only choice for breakfast was a $20 buffet. Parking was $35 a night. There were two bottles of water in the room, with notes that our room would be charged $5 for each one we opened, so we got ice from the machine in the hall and used tap water. This made me cranky. We felt pampered and relaxed. Very comfortable beds.”

Jul 27, 2008 by Guinevere from Longmeadow, MA
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[9]

• Location.
• Room was musty- first room had very wet floor.

“Comfortable bed and linens. There was a shabby feel to the room and furnishings. Air conditioner blew in dank smelling musty air. First room had a soaking wet floor- was given another room. Location is great. Parking was a bit high, though in line with Downtown Boston hotel parking charges.”

Jul 15, 2008 by Pete from Yardley, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Great view.
• We had to go through the buffet line to get to our room.

“Great hotel, but going through a buffet line to get to and from the room was not fun. We were bumping into people on our way to checkout.”

Jul 15, 2008 by Ingrid from San Clemente, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I really like the bed and bedding! Walking distance to Fen way Park!
• Parking was $35. Hotel shuttle did not run consistently.

“I really liked this hotel, it was open, staff was friendly and the bed was incredibly comfortable. It was a close 15 min. walk to Fen way Park. I would for sure stay here again. The only bad things were the $35 parking. But overall it was a great hotel.”

Jul 15, 2008 by Sandra D. from Bay City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was so professional!
• NA.

“Everything was beautiful. They upgraded our room to River view. It would have been a great perk if the buffet was included!”

Jul 14, 2008 by Reinel from Houston, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[5]

• Nearby the running trails.
• Room was very regular, small TV, far from metro stations.

“I have been in other Hyatt hotels, where you really feel in a very special place. This Hyatt had rooms that you can find in a 2 star hotel. I like it to be next to the memorial Dr running trail, but it is far from metro stations, take a taxi.”

Jul 14, 2008 by Lynn from Carmel, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The accommodations at this hotel really fit for comfort, dining and location.
• In their efforts to keep the hotel clean, they were vacuuming the halls past midnight.

“Great location! Within walking distance of the T and surrounding universities. Wonderful views, rooms and food!”

Jul 14, 2008 by Gerardo from San Francisco, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[4]

• It had a nice bed.
• It was far away from most activity in Boston and no info pamphlets kiosk. Very isolating.

“The hotel is nice if you plan to stay there and not explore Boston; nice facilities but unless you rent a car, it's very isolating. Many hotels have loads of information for tourists to direct them to sites and information about getting around, but this standard information was not to be found.”

Jul 14, 2008 by Jackie from Hanson, MA

Cleanliness:[10] • Staff:[10] • Location:[5]

• The decor.
• Mandatory parking of $35.00 in addition to hotel room - would have liked to know this upfront.

“Great view. Great service. Did not like the parking situation. Mandatory parking of $35.00 a day, in addition to room fee.”

Jun 16, 2008 by Chris from Danville, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location to downtown. Sits near Harvard University.
• None.

“I stayed here for vacation. It is very close to Fenway, Harvard and Boston College. The Boston Commons and Quincy Market along with Newberry Street are not far. In fact this place is a good way to save money. Loved every bit of it.”

Jun 16, 2008 by Peter from Bangor, ME
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• I liked the convenience of the hotel.
• I did not like how noisy the hotel was.

“This hotel could be very nice, but the rooms opening up to an indoor walkway that looks out into the restaurant and bar. This might not be a problem for rooms higher up, but our room was very noisy throughout the night.”

Jun 16, 2008 by Pam from Fairport, NY
Overall Rating: 7
Cleanliness:[3] • Staff:[8] • Location:[9]

• The pool and workout facilities were excellent.
• The carpet was filthy, shower was stained.

“Overall it was a good experience. The bed was very comfortable, the room was adequately sized. However, the grimy carpet and stained bathroom both detracted from the visit.”

Jun 16, 2008 by Rick from Bakersfield, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was within walking distance of Fenway Park.
• It was a little hard to find if you aren't used to driving in Boston.

“The hotel looks out over the Charles River and is about a 20-minute walk to Fenway Park. The hotel employees were friendly.”

Jun 15, 2008 by Carmine from Suffern, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Nice room and has shuttle to subway.
• Was told free internet, it was not free.

“Staff was friendly. Free van drop off at Kendall Subway, which is also where all 3 local troller tours have stops. Parking is a little pricey, but there is really no street parking available.”

Jun 15, 2008 by Naishadh from Valley Park, MO
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[8]

• Good location.
• We had to change rooms 3 times! Buffet terrible out of food at 9am.

“Overall, this was the worst hotel stay I have ever had period. We checked in and they gave us a terrible room on the bottom floor. The room smelled like smoke, carpet was filthy. We asked for a room change. The next room was higher up, but shabby at best. There were iron stains and rust stains on the carpet. The ceiling looked dingy with water seeping. We didn't want to make a fuss, so we dealt with it. We went for dinner, came back and our room was dripping water from every which way. There was a huge water leak. We were forced to evacuate. We then were put in yet another room which was okay. The buffet breakfast was terrible. Eggs were cold as ice, no more bread or bagels were available and we went at 9am! Coffee was cold. Just terrible.”

Jun 15, 2008 by Shauna from Kents Hill, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bed was very comfortable and the view was excellent.
• The bathroom was small, and only had a shower, no tub.

“Great hotel, great staff. The room had no tub, which we didn't know in advance, and the bathroom was a bit small. There was no fan in the bathroom, either.”

Jun 8, 2008 by Allen from Austin, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[1] • Location:[8]

• Breakfast brunch -.
• Garage entrance is poorly maintained. First room assigned had musty smell and across from elevators.

“The front desk assured us that a package we handed them which had a preprinted ups label attached would be shipped that day. The staff was very nice but the overall facilities are worn well beyond there years, rugs are worn and smell, and general feeling is that maintenance is a secondary consideration.”

Jun 7, 2008 by Kris from Westlake Village, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[5]

• Friendly staff.
• I found a mouse in my room!

“I found a mouse on my fourth floor room and was pretty much disappointed at that point. The staff did a good job of moving me to another room, but I would have expected a little more for such an inconvenience.”

Jun 5, 2008 by Jan from Bogart, GA
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[9]

• Location.
• My room was dirty and needed updating. Overlooked a roof.

“This is not a quality Hyatt. Corporate needs to update it. I had to call the housekeeping dept to change my comforter. Had visible stains on it.”

Jun 5, 2008 by Joe from Seattle, WA
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[2]

• It felt expensive.
• The hotel shuttle is utterly useless. They do not take luggage and close it down early. Hotel is far from the subway.

“Nice hotel, location could be better. It's a 20 minute walk to the T, so if you don't drive you have to pay $6 for cab fair every time you leave since the hotel shuttle is total crap. They won't take luggage and close at 6. If you do have a car, parking is $35 per night.”

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Amenities at Hyatt Regency Cambridge, Cambridge

24 Hour Security ATM/Cash Machine Adjoining Rooms Air Conditioned Audio Visual Equipment Bar/Lounge Boating Breakfast Breakfast Buffet Business Center City Center Computer Rental Computer in Room Concierge Conference Facilities Connecting Rooms Continental Breakfast Copy Service Cribs Available Currency Exchange Disco Double Bed Electronic Door Locks Elevators Executive Level Express Check In Express Checkout Family Plan Fire Alarm with Light Free Local Telephone Calls Free Newspaper Free Transportation Gift Shop Golf Handicapped Rooms/Facilities Health Club

Indoor Parking Indoor Pool Internet Access Jacuzzi Jogging Track Laundry Service Laundry/Valet Services Lounge Meeting/Banquet Facilities Multilingual News Stand Night Club No Smoking Rooms/Facilities Parking Pets Allowed Porters Public Address System Racquetball Courts Restaurant Rollaway Beds Safe Deposit Box Sauna Secretarial Service Security Single Bed Skiing Smoke Detectors Sprinklers In Rooms Suite Tennis Turndown Service VIP Rooms/Services Valet Parking Video Checkout Wake-up Service Wheel Chair Access