Hyatt Regency Cambridge [Cambridge, MA]- Hotel Reviews - MyTravelGuide.com


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Hyatt Regency Cambridge 3-star

575 Memorial Drive, Cambridge, MA

The Hyatt Regency Cambridge has 469 rooms surrounding a 16-story atrium that overlooks the Boston skyline and the Charles River.[more]

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User Reviews for Hyatt Regency Cambridge, Cambridge

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[7.5]
Based on 3255 user ratings

Oct 29, 2009 by Jill from Brookfield,WI
Overall Rating: 9 Overall user rating

  • $35 to park overnight - $12,95 day for Wifi.

“Great hotel, but be ready to pay another $50/day if you have a car to park and want in room internet!”

Oct 27, 2009 by Jen from Hamilton,NY
Overall Rating: 5 Overall user rating

  • Large rooms, decent location, and was plenty of garage parking.
  • Inefficient check-in/check-out process, rooms in serious need of repair, and the hotel space was unimpressive.

“I was very surprised that this was a Hyatt! I have stayed at many before and was seriously unimpressed. Staff was inefficient, had issues with check-in and had no idea how to handle the issues. The room was more motel like, in serious need of repair in so many areas. The shower appeared to be dirty, the door handle on the closet door was broken and there was no bottom sheet on the bed! Very unimpressed.”

Oct 26, 2009 by Jill from Chester,VT
Overall Rating: 9 Overall user rating

  • Location.
  • Older.

“From some prior reviews, I expected problems with this hotel but found it perfectly fine, especially for the price I got it at through Priceline. It was a little rundown and older but clean and comfortable. My biggest complaint is the cost of the breakfasts offered.”

Oct 26, 2009 by from Apo,AE
Overall Rating: 8 Overall user rating

  • The price, got a great deal on Priceline, and bedding was very comfortable.
  • If you are going to MIT, great, otherwise, terrible location.

“Overall, the hotel is fine, and bathrooms a little dated. Location is terrible, can't walk to any shopping but they do have a shuttle and the driver is very friendly and knowledgeable. Unfortunately you have to take a taxi back if you don't have a car. But I got a great deal on Priceline so the 10 dollars for a cab at night still made it a good deal. Overall it was fine.”

Oct 25, 2009 by Bryan from Chicago,IL
Overall Rating: 8 Overall user rating

  • Great view of Downtown Boston.
  • Room seemed like it may need an updating.

“Great view of the city of Boston. Close to Downtown and half a mile from a T-stop at BU Central (Green Line) or at Kendall/MIT University Stop (Red Line). Very nice workout facility. Rooms were nice, but could use a slight upgrading/ updating, as compared to some of the other Hyatt's I have stated at. Food in the restaurant was very good.”

Oct 25, 2009 by Jerry from Manchester,CT
Overall Rating: 10 Overall user rating

  • Staff was very pleasant.

“Very nice place to stay.”

Oct 24, 2009 by Frank from Ada,MA
Overall Rating: 9 Overall user rating

  • The view of Boston.
  • A mile away from stores.

“Great hotel, service was good and hotel in good condition, the only down point if you like to walk the nearest shops are overall mile away.”

Oct 24, 2009 by Mitchell from New York,NY
Overall Rating: 5 Overall user rating

  • Location.
  • They charge for internet access & soaps/shampoo smell like my grandmother.

“Can use a renovation needs more electrical outlets in room so
I can plug in and recharge.”

Oct 22, 2009 by Lory from Mesa,AZ
Overall Rating: 7 Overall user rating

  • Views out onto the Charles river were great.
  • Very inconvenient location. No transportation.

“The hotel itself was great. But, with that said, the location is terrible unless you have a car. There is no way to use public transportation (which is one reason Boston is a great city) unless you walk between 15 and 25 minutes. Not bad on a nice day, but rain or wind or snow. No thanks. Front desk staff was very nice. House-cleaning-left quite a bit to be desired.”

Oct 21, 2009 by Ron from Los Angeles,CA
Overall Rating: 7 Overall user rating

“For a Hyatt Regency I was disappointed by the smallness of the rooms and the unluxuriousness of the bathroom.”

Oct 20, 2009 by Clay from Denton,TX
Overall Rating: 5 Overall user rating

  • We enjoyed the pool.
  • There was no bathtub in our room for our kids, the staff was NOT helpful at all and there were no restaurants or really anything within walking distance.

“We did not enjoy the Hyatt in Cambridge. It was not in a good location, we could not find anywhere to eat close by, there was no bathtub in our room and we had small children traveling with us. Internet cost money and the staff was not helpful or friendly.”

Oct 8, 2009 by Jerry from Jamesville,NY
Overall Rating: 8 Overall user rating

  • The staff was extremely friendly and helpful.
  • The internet service was not free.

“The hotel was older but in great condition. The HVAC system could have been quieter.”

Oct 4, 2009 by CJ from Tenafly,NJ
Overall Rating: 3 Overall user rating

  • None
  • Many spiders were found in room.

“Many spiders were found in room. Too expensive parking fee.”

Sep 22, 2009 by P from Somerset,PA
Overall Rating: 8 Overall user rating

  • Nice location along Charles River. Easy access from Mass Turnpike. Close to MIT, Cambridge.
  • Rooms need to be updated. Towels only changed if you call front desk, had towels replaced but were given no wash clothes. $35 parking.

“Nice hotel for Priceline price. Rooms really need updated. Stains on carpet, peeling paint on window. Not your typical 3.5 * room. The lobby was very nice and front desk service was good. Parking is overpriced $10 - $15 would be acceptable not $35. Pool was nice. I would stay here again, but only through Priceline.”

Sep 22, 2009 by Dave from Enola,PA
Overall Rating: 5 Overall user rating

  • Location and proximity to all Boston activities.

“My room was missing, tissues, toiletries and needed paint. The hotel is in a great location - but needs to receive some TLC.”

Sep 21, 2009 by Patricia from Albuquerque,NM
Overall Rating: 8 Overall user rating

  • Price and shuttle. Bed very comfortable.
  • Carpets were very stained.

“The room was very comfortable and staff were helpful. Carpets need to be replaced desperately.”

Sep 6, 2009 by Leslie from Westwood,NJ
Overall Rating: 9 Overall user rating

  • Convenient to Boston University
  • Parking was very expensive ($35) for self park.

“I have stayed here before while visiting Boston University and appreciate the convenience. Although I've come to expect to pay for parking in Boston I find $35 for self park to be pricey. The staff was very helpful and pleasant at the front desk and in the restaurant. Food was good, hotel - pricey.”

Sep 6, 2009 by Dan from Baxter,MN
Overall Rating: 5 Overall user rating

  • Courtious staff, especially bell hop!
  • Check in time and my room was occupied.

“Beautiful hotel with a courteous staff. I had two issues with my stay. Check in time 4pm. Would be nice it if were a couple hours earlier. My room was occupied. Finally received my room key and when I entered the room there were people in it.”

Sep 2, 2009 by Wandi from St. Albans,NY
Overall Rating: 9 Overall user rating

  • Location was near to many attractions.
  • Parking is very expensive.

“This hotel is under renovation and the outside and the public areas are fully renovated but the rooms need to be done. The carpets in the rooms are stained and unsightly. I do not recommend this hotel to parents with young children.”

Aug 31, 2009 by KIMURA from Newark,DE
Overall Rating: 6 Overall user rating

“The window frame has a huge gap making scary wind blowing sound though I could stopped it using some paper tissues. I agree that I could have changed a room or get some stuff I needed by asking, but come on,,,it is 3 and 1/2 star hotel! One that I stayed in NYC with 2 and 1/2 hotel was much better.”

Amenities at Hyatt Regency Cambridge, Cambridge

  • 24 Hour Security
  • ATM/Cash Machine
  • Adjoining Rooms
  • Air Conditioned
  • Audio Visual Equipment
  • Bar/Lounge
  • Boating
  • Breakfast
  • Breakfast Buffet
  • Business Center
  • City Center
  • Computer Rental
  • Computer in Room
  • Concierge
  • Conference Facilities
  • Connecting Rooms
  • Continental Breakfast
  • Copy Service
  • Cribs Available
  • Currency Exchange
  • Disco
  • Double Bed
  • Electronic Door Locks
  • Elevators
  • Executive Level
  • Express Check In
  • Express Checkout
  • Family Plan
  • Fire Alarm with Light
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Transportation
  • Gift Shop
  • Golf
  • Handicapped Rooms/Facilities
  • Health Club
  • Indoor Parking
  • Indoor Pool
  • Internet Access
  • Jacuzzi
  • Jogging Track
  • Laundry Service
  • Laundry/Valet Services
  • Lounge
  • Meeting/Banquet Facilities
  • Multilingual
  • News Stand
  • Night Club
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Porters
  • Public Address System
  • Racquetball Courts
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Sauna
  • Secretarial Service
  • Security
  • Single Bed
  • Skiing
  • Smoke Detectors
  • Sprinklers In Rooms
  • Suite
  • Tennis
  • Turndown Service
  • VIP Rooms/Services
  • Valet Parking
  • Video Checkout
  • Wake-up Service
  • Wheel Chair Access
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