Best Western Terrace Inn

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User Reviews for Best Western Terrace Inn, Boston

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Jan 26, 2010 by Nancy from Hightstown,NJ
Overall Rating: 7

• Clean
• The toilet broke.

“For the price I would stay here again. The metal bar fell off the door and I had to open the toilet tank to flush but it was very clean and comfortable.”

Jan 11, 2010 by from Charlotte,VT
Overall Rating: 7

• Convenient
• No bottle opener.

“Adequate for my needs even if not luxurious.”

Aug 16, 2009 by Scott from Si,NY
Overall Rating: 7

“Hotel was nice. Excellent location to train which was a block away. Staff was very helpful and courteous. Room was clean and air working fine.”

Aug 6, 2009 by Tanya from Newark,DE
Overall Rating: 3

• Very close to trolley stop. The room had a microwave and fridge.
• Room was dirty. Loud noise from street and neighbors. Intrusive light from windows.

“I don't recommend this hotel. It wasn't the worst place I've ever stayed at but it was on the list of least favorites. My room was dingy/dirty - the carpets needed to be vacuumed and the walls had several lipstick marks on them in the main room. The large front window when covered with the drapes allowed too much light in for comfortable sleeping. I had to wear an eye mask to block the light. Plus the noise from the street was loud at times. In addition for 2 of my 4 nights at the hotel I had very noisy neighbors who were arguing loudly and slamming their door in the middle of the night. I wore earplugs but I could still here them. After calling the front desk about the noise at 1:41 am on a Sunday, the neighbors quieted down. So I guess the staff will act on noise complaints. Although I think the guests in the next room were being ridiculously loud, I could also here people sneezing. So the walls must be really thin.”

Aug 2, 2009 by Diane from Lubbock,TX
Overall Rating: 7

• close to the MBTA
• too many stairs

“My room was cool when it was hot and humid outside, the airconditioner worked well. I was glad the room was near the MBTA”

Mar 25, 2009 by Anthony from College Park,MD
Overall Rating: 10

• Clean, tidy, close to T stations.
• Slow internet, same breakfast everyday.

“I am more than happy to stay in this hotel.”

Mar 6, 2009 by James from Norwich,NY
Overall Rating: 8

• Refrigerator and microwave in room.
• No complaints.

“Clean rooms, friendly staff and
no complaints.”

Oct 7, 2008 by Daniel
Overall Rating: 8

• Great location.

“Moderately priced, great location, very clean and quiet.”

Sep 29, 2008 by Billie
Overall Rating: 10

• Very close to the MBTA. Friendly staff and soft beds.
• No vent in the bathroom is my only problem.

“This hotel was awesome! We stayed there to go to a Red Sox game. It was a short walk to the T, then just a ride and short walk to Fenway. It was very clean, and the beds were soft.”

Sep 24, 2008 by Amy
Overall Rating: 6

• Staff very helpful.
• Room was at street level.

“Staff was super helpful getting cabs, check out etc. Room was really at the far end from reception on the ground floor and at street level so pretty loud and didn't feel as secure as one closer and on second floor might have for a woman travelling with teenage daughter.”

Aug 17, 2008 by Mike from Steelville, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Front desk was very helpful and friendly.
• No wireless internet access.

“Good location in quiet part of Boston between Boston College and Boston University. Subway/trolley stop was within a few hundred yards. Residential area with neighborhood shops. Older hotel, not fancy, but staff was friendly and helpful.”

Aug 12, 2008 by William from Contoocook, NH
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Convenient location.
• Cannot think of anything.

“The room was very welcoming and comfortable. The location was very accessible and easy to find.”

Aug 7, 2008 by Flo from Altadena, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Closed to the Boston station.
• Drainage problem in bathtub.

“The hotel location is very closed to the Boston station and a few decent restaurants. The staff was friendly and helpful. Wireless internet was offered but only worked in one of the two rooms we had. We reported drainage problem of bathtub which was not fixed immediately (fixed two days later).”

Jul 16, 2008 by Gabrielle from Salem, NH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The room was spacious and beautifully decorated.
• Housekeeping was knocking at the door prior to the check out time.

“This hotel was wonderful! I really enjoyed my stay. There was a fantastic employee behind the desk who deserves to be recognized because he gave exceptional service. After I checked in he gave me directions to get to the Subway from the hotel. Then he was working again in the morning when I checked out and this time he gave me directions to get to the highway. He had a map and highlighted the route I was to take. It made it easy for me to get where I was going.”

Jul 3, 2008 by Clarence from Roanoke, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• I felt as though I was in Japan training in a dojo.
• NA.

“The bathroom needs an electric ventilation system other than the open window. The stay was great; due to the nice staff members, breakfast, location, color scheme and cleanliness of the hotel. 2 thumbs up!”

Jun 7, 2008 by Norma from Shelter Island, NY
Overall Rating: 1
Cleanliness:[5] • Staff:[9] • Location:[1]

• The cost.
• I would not stay again. Reminded me of Red Roof Inn.

“I was really unhappy with my choice. Location was way out of the usual business area, the AC (we don't open windows in a city) worked for 5 minutes and took a break. Front desk told me this was not faulty. Phone had no dial tone. If I opened the shade I could see inside private house and they could see me.”

May 30, 2008 by Suzanne
Overall Rating: 10

• The landscaping, and the extended complimentary breakfast.

“This was a treasure. One can easily access the T, and travel into Boston proper. Nearby there is a Whole Foods, perfect for a traveler with a kitchenette; healthy entries to heat up and enjoy. The front desk staff was very attentive, and the housekeeping is done with an eye toward perfection. Lovely kitchenette and bathroom, very good beds, trees outside the window. Loved it.”

May 26, 2008 by Gabriel from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[7]

• Cheap for its location. And very quite.
• NA.

“Hotel was near the tram which was very good for me going to Fenway park. Have a few good restaurants near by, but I choose to eat at the stadium. I would like to stay there if I had a choice visiting Boston. Good for the single travelers.”

May 20, 2008 by Mariette from Amherst, MA
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[6]

• The staff were wonderful even stayed on phone till we found the hotel.

“Basically everything was fine. Clean rooms. good continental breakfast. Parking a bit iffy, onside of hill.”

May 19, 2008 by Tom from Beacon, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, efficient friendly staff, cleans comfortable room.
• No ashtrays outside room.

“I'd reccommend it to anyone.”

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Amenities at Best Western Terrace Inn, Boston

AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Free Local Telephone Calls Free Parking Hairdryers Available

Handicapped Rooms/Facilities Modem Lines in Room No Smoking Rooms/Facilities Restaurant Television with Cable

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