Holiday Inn Boston-Dedham [Dedham, MA]- Hotel Reviews - MyTravelGuide.com


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Holiday Inn Boston-Dedham 3-star

55 Ariadne Road, Dedham, MA

The Holiday Inn Boston-Dedham has 194 double and king guests rooms and eight penthouse rooms. Standard in room conveniences include remote controlled satellite TV with built in Nintendo, HBO 1 & 2, ESPN, CNN, local channels, pay per view movies and full internet access via keyboard.[more]

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User Reviews for Holiday Inn Boston-Dedham, Dedham

Average User Rating: 5.5
Overall user rating
Cleanliness:[5.5] • Staff:[6.5] • Location:[7.0]
Based on 139 user ratings

Jan 19, 2009 by Debra from Cleveland Heights,OH
Overall Rating: 5 Overall user rating

  • Friendly and helpful staff.
  • Lack of fitness facilities, old information, under construction.

“Very little counter space in bathroom. Shower not very good. Under construction - hallway damp with air dryer going - fitness equipment very limited. Needed to go outside to get to attached restaurant in cold weather. Parking area was not well plowed.”

Sep 15, 2008 by Jon
Overall Rating: 7 Overall user rating

  • Staff and restaurant were both helpful and excellent.
  • Because of construction nearby, difficult to find the entrance.

“Convenient to the highway and to Boston and local hospitals. Staff was courteous and helpful. Room was good, but some furnishings need a little updating.”

Sep 3, 2008 by Ning from Woonsocket, RI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • We were able to check in earlier, good location, friendly people.
  • It should come with a refrigerator.

“Overall this hotel met our qualifications and standard of what we used it for, a 2 night leisure trip. It's close enough to Downtown Boston, but far enough to get reasonable prices to be outside of Boston. There's not much to do at the hotel other than the indoor pool (which is a plus), but we were there just to sleep. It was clean and comfortable.”

Jul 13, 2008 by Nitzan
Overall Rating: 1 Overall user rating

  • Nothing at all!
  • I didn't like even a single thing.

“The hotel is in a horrible condition, dirty at all places, rooms are in poor condition, towels are of the cheapest and smallest size, internet network did not work at all, no responses at the hotel operator, very old and poor bathroom. It looks like a cheap motel in a third world country.”

Jun 16, 2008 by Iris from Middletown, CT
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[7]

  • Location.
  • Poor condition of rooms.

“Hotel should be closed down and renovated.”

May 5, 2008 by Am from Farmingville, NY
Overall Rating: 4 Overall user rating
Cleanliness:[1] • Staff:[8] • Location:[9]

  • A sales meeting was being held in the same hotel so I did not have to travel extra to get to the meeting.
  • Ceiling in stair lobby leaking, the smell of rodent spray was everywhere.

“I have stayed in this hotel 2 previous times, the first being the best. I will probably not stay there again.”

Apr 28, 2008 by John from Mahomet, IL
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[1]

  • Located near the family we visited.
  • Lack of breakfast service and higher price than we requested.

“It was unfortunate that major infrastructure renovation was going on making it difficult to find one's way into and out of the motel. Temporary signs would have made a big difference.”

Apr 11, 2008 by Wes from Arlington MA
Overall Rating: 3 Overall user rating
Cleanliness:[2] • Staff:[6] • Location:[8]

  • Good location for getting places.
  • Not a 3 star, maybe a 2 or 2.5.

“This is a quick stop motel. Truck driver place, Not a 3 star hotel for vacation. If you are doing 1 or 2 nights for business its ok, not great but ok. Internet should be free 100% of the building. But because of the location it can be charged.”

Feb 17, 2008 by Marjorie from East Brunswick, NJ
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Clean, convenient location.
  • Expensive parking and business center charge for using internet.

“It is fine to charge internet using in the room but not for business center.”

Nov 15, 2007 by Mary from Nashville, TN
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[4] • Location:[5]

  • The bed was firm and not old.
  • The non smoking king rooms were all the 2nd floor, with no elevator, this is a problem.

“I booked a king non smoking room and when I checked in, they said the only floor in this 8 story hotel plus 2 wings was the 2nd floor where there was no elevator. Well, when you have knee problems up and down stairs is not what you want. I was told be the person checking me in that I would have to take a queen non smoking or smoking room.”

Oct 29, 2007 by H from Falls Church, VA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[5]

  • Friendly staff.
  • Inaccurate taxi information.

“Fair to midland.”

Oct 26, 2007 by Christian from Charleston, SC
Overall Rating: 3 Overall user rating
Cleanliness:[1] • Staff:[5] • Location:[5]

  • Nothing.
  • No way is this place 3 stars.

“This hotel is old, dirty and not worthy of a 3 star rating.”

Oct 23, 2007 by Denise from Milwaukee, WI
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • The restaurants and cinema near were good.
  • Services desk staff unorganized, inexperienced/ lacked training, confidentiality for guest and security with information (voice/tone).

“The am shuttle driver was rude and lazy; he did not open the van door nor handle my luggage upon entry or exit. On the trip to the mall he motioned from the driver seat for me to get in the van. On my departure, he told me the van was out front, to get in. At the bus station he pulled up behind the bus sat in his seat and watched me struggle to get out with my bags and luggage as the bus pulled off.”

Sep 19, 2007 by John from Quincy, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The friendly helpful staff.
  • Having to make my own coffee in the room.

“The holiday inn was well staffed. The room was clean and comfortable. While there was a coffee maker in the room, I would have preferred there to be coffee available in the lobby to grab on my way out.”

Aug 13, 2007 by Sheila from Malone, NY
Overall Rating: 2 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[7]

  • Wonderful shower! Clear, easy to operate; only one dials, hot, cold. More, less. Wonderful spray!
  • Not observing the chosen room type.

“I do not know what was going on Friday Aug 3, but there was confusion, irregularities, disgruntled customers, yet the staff did not seem to loose their cool. It is possible that the housekeeper on the floor did not speak/understand English.”

Aug 13, 2007 by John from Rowlett, TX
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[2] •

  • It had beds.
  • The room was "worn out" and unclean.

“Bad!”

Aug 1, 2007 by Marvin from Rancho Santa Margarita, CA
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Convenient location for visiting family in the area.
  • No elevator in the older section and the stairwells were hot.

“The price was right! The indoor pool appeared to have a film of dirt on the top.”

Jul 27, 2007 by Michael from Virginia Beach, VA
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[9]

  • Except for water leak, experience was very good.
  • Water leaked very early a.m. from floor above (person fell asleep in tub), and hotel did nothing for our inconvenience. We cleaned up the water.

“Except for the room above us overflowing their tub and causing water to leak into our room and wake my children, and hotel doing nothing to clean it up or accommodate our inconvenience. Everything was fine.”

Jul 15, 2007 by Debra from Sicklerville, NJ
Overall Rating: 5 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[5]

  • Staff was helpful with directions.
  • Bathroom needed rerouting, older hotel in need of refurbishing.

“Small pool, not very well maintained. After I looked at the water quality, I decided not to swim. No hot tub. The rooms were average, the beds comfortable. The bathroom needs to be redone. The location of the hotel is convenient to the highway, but it is a 45- 60 commute in to Boston. It might only be 20 miles away, but with traffic its a long commute. I would not pay to stay here again.”

Jun 30, 2007 by David from Mashpee, MA
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[8]

  • Clean.
  • Not a 3 star.

“Clean 2 to 2.5 star, strange lobby.”

Amenities at Holiday Inn Boston-Dedham, Dedham

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Email Service
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Modem Lines in Room
  • Multilingual
  • Parking
  • Pets Allowed
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Security
  • Sprinklers In Rooms
  • TV Remote Control
  • Television with Cable
  • Vending Machines
  • Video Checkout
  • Wake-up Service
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