The Westin Waltham Boston

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User Reviews for The Westin Waltham Boston, Waltham

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Oct 1, 2009 by John from North Haven,CT
Overall Rating: 9

• Very clean hotel and good quality.
• No coffee available in lobby for guests.

“The room and hotel were
very clean.”

Mar 6, 2009 by Andy from Carrboro,NC
Overall Rating: 7

• Double shower head was nice.
• Ceiling in room had large spot that looked like water leaked from above.

“Room was nice enough - contained a refrigerator that was unplugged. Cannot understand why they had you pay $9 a day to park your car in their ramp - this place wasn't in the middle of a big city. Spent almost $30 on an entree in the hotel restaurant and walked out of there hungry.”

Dec 4, 2008 by Anita from Dorchester,MA
Overall Rating: 9

• Had to pay for overnight parking and internet access.

“Considering the price, I was shocked to find I also had to pay for overnight parking for a hotel so far away from the city. There's also a charge for internet access and sorry folks, no free coffee in the lobby.”

Sep 16, 2008 by Jay
Overall Rating: 9

“Nice hotel, right of 128. Exceeded all expectations.”

Sep 14, 2008 by Irv from Teaneck, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The beds, pool and hot tub were all excellent.
• Charging for parking in the suburbs is a little tacky.

“Overall the hotel is excellent. The beds are the best I have found at any hotel. The pool, hot tub and exercise room were excellent, uncrowned and very clean. The service staff was also very helpful and sent out faxes for us at no cost. The only complaint we had was the cost of parking.”

Sep 5, 2008 by Zak from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly and price was great!
• They charge for parking!

“This was my 2nd stay at this hotel, the people working there are nice, the place is clean, I would rate it 4 stars. I came with a group of 7 people, they let us use a conference to have our own poker game, it's a nice place. The only downside was paying $9 a night for parking, so overall I'll stay there again.”

Sep 2, 2008 by Kevin.
Overall Rating: 5

“Great hotel.”

Aug 15, 2008 by Evan from Lowell, MA
Overall Rating: 5
Cleanliness:[10] • Staff:[8] • Location:[3]

• Clean - beautiful lobby and restaurant.
• No services were free, even the guest computers required users to pay for internet use.

“Beautiful facilities, lots of services but they all cost and way too much.”

Aug 10, 2008 by Eric from Katy, TX
Overall Rating: 2
Cleanliness:[5] • Staff:[3] • Location:[6]

• Nice appearance.
• Overbooked, could not accommodate. No offer to compensate.

“We found that the hotel even though asked for two double beds, it had no double rooms for us. They had sold them to attendees from a wedding that was having a reception there. We ended up sleeping 3 in a full size bed with a twin cot wedged into the room for the 4th. The cot had to be half propped onto a chair since there was no place to put it flat in the room. They would not help us with placing the cot and had to be called twice to deliver extra pillows and blankets. Somewhat outside the hotels control, but clearly there had been a heavy smoker in the room and the room reeked of smoke, despite being a non-smoking room. Also anytime any room near us used any plumbing fixture the pipes in our room would moan and squeal till you went into the bathroom and turned the sink faucets on and off. Overall a truly poor experience for such a high end hotel.”

Aug 7, 2008 by Edward from Southbury, CT
Overall Rating: 8
Cleanliness:[9] • Location:[8]

• Covered parking.
• Complementary internet access inoperable.

“It was our second stay this year. Both were positive experiences but surprised that a business travel hotel would charge for room access to the Internet, very European and cheap. Most other hotels, including 3 star offer Internet access in the room as complementary. Also, the complementary Internet access at this hotel was inoperable on Friday, Saturday, and Sunday.”

Jul 14, 2008 by Diane from Medford, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Extremely friendly & helpful staff.
• Drab, tired bathroom.

“Although the lobby and restaurants were beautiful and inviting, the room was average (heavenly bed was as expected, wonderful) and the bathroom was tired and needed updating (cracked marble, small size but clean). I usually choose Westin when traveling as they are always a great choice but this one was just ok. You could tell that it was previously another hotel.”

May 31, 2008 by Ann from Portland, ME
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[4]

• Starbucks coffee, but if you wanted an additional packet, that was also extra.
• This hotel charged you extra for everything from parking to internet to telephone.

“The pool and hot tub area needs updating and the chlorine smell was so strong you couldn't stay in the room. I found it hard to believe that they charged 9 dollars a night for parking. You expect that in Downtown Boston, but not in Waltham.”

May 30, 2008 by Janice from Penacook, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Same, very limited and expensive meals whether you ordered room service, ate in the lounge or in the restaurant.

“An absolutely comfortable, safe, affordable stay. Spectacular looking hotel, especially at night.”

May 21, 2008 by Greg from Wheaton, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[6]

• Location is good.
• Pay for parking in the suburbs.

“Old rooms. Heat/AC was in need of service and rattled every time it turned on. Had to stuff towels in various places to stop it from waking me up! Mirror in bathroom came off wall in my hand.”

May 11, 2008 by Karen from Rochester, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[6]

• Pictures of the lobby and the pool area did not reflect the real thing.
• It was clean.

“When we first entered our room I was very unhappy. It was not what we requested. I called the front desk to explain that we had 1 queen size bed and we requested 2 beds. My husband and I were traveling with our 2 children and we would never have requested 1 bed. When I spoke on the phone with the staff they claimed there was nothing they could do and they did not have any other rooms. It wasn't until my husband and I went to the front desk that they were by a streak of luck able to change our room.”

Apr 25, 2008 by Anthony from Elmira, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Near Boston. Most comfortable bed I've ever slept in.
• Parking fee too high.

“Very comfortable room. Short distance to Boston. Clean. Great workout facilities. Very nice hot tub. Indoor pool was small but adequate. Would recommend this hotel.”

Apr 24, 2008 by Betty from Bristol, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy on/easy off location. Very clean hotel.
• Pay for parking in a self park garage.

“Been there many times, and will return again.”

Apr 21, 2008 by Frederick from Spencerport, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Very clean and pleasant, quick check in and check out, everything went very smoothly.
• Trashy and loud younger people (the beer drinking type).

“I am likely to return to this hotel. I enjoyed my stay- it was clean and professional looking. The staff was helpful and the check in/out times was minimal. The only unpleasant event was encountering the beer drinking rednecks that knock the chairs down and speak very loudly, seeking attention of all the guests.”

Apr 2, 2008 by Gene from Amherst, MA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[8]

• Good decoration, nice contemporary design.
• Limited menu.

“I found the hotel too expensive considering what was offered.”

Mar 1, 2008 by Kory from Seattle, WA
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[8]

• The hotel is fairly consistent throughout. It is definitely one of the nicer hotel's in the area. It works well for me as a business traveler.
• Paying for parking is a bummer. Also, the bathrooms are a bit hit and miss in tars of cleanliness - they could use a remodel.

“I've stayed here several times now and of the other Waltham Hotels I've stayed at, it works well for me as a business traveler. Paying for parking is a bummer. Also, the bathrooms are a bit hit and miss in terms of cleanliness - they could use a remodel.”

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Amenities at The Westin Waltham Boston, Waltham

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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