Extended Stay Deluxe Boston-Waltham

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User Reviews for Extended Stay Deluxe Boston-Waltham, Waltham

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Mar 14, 2009 by Sanjay from Clark,NJ
Overall Rating: 4

• Location.
• Unfriendly staff.

“Good basic accommodation for business traveler wanting to be within reach of Boston without incurring the high expense of Boston hotels.”

Oct 15, 2008 by Carey
Overall Rating: 7

• Nice kitchen.
• It was not clean.

“Needs to improve its cleanliness.”

Sep 10, 2008 by Lonnie from Douglasville, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[7]

• Clean room, lots of amenities.
• Sub-par continental breakfast, front staff not available via phone.

“Very clean hotel and quiet, but the continental breakfast was lacking and not offered on weekends. Finally, I had to call the 800 number for the hotel and tell them my predicament. They are mailing my receipt for the stay. Unacceptable not to have staff available at 6:30 AM.”

Aug 29, 2008 by Fran from Rockville, MD

Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to Brandeis University.
• Prefer 2 double beds.

“The suite included a full kitchen, making it nice for families or those with special dietary needs. It makes an excellent choice for a Brandeis family.”

Aug 21, 2008 by David from Teaneck, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[7]

• Staff was receptive to the best of their abilities.
• An efficiency apt not a hotel.

“An efficiency apt, not a hotel, they don't make up the room at all.”

Aug 20, 2008 by Terry from Philadelphia, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• It had everything we needed, was clean and professional.
• The staff gave directions as if we knew the area.

“The hotel was clean, precisely located, affordable and comfortable. The staff was mostly friendly, prompt and professional.”

Aug 18, 2008 by Ed from Milton, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great staff.
• Location was somewhat difficult to find.

“This hotel exceeded my expectations and I would recommend it to family, friends and co-workers.”

Aug 17, 2008 by Marsha from Birch Run, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked having a full kitchen and my own ice maker.
• The shower curtain was moldy but we told them about it and they were happy to replace it.

“This hotel was comfortable and clean. The staff was friendly and very willing to help us. I liked having the safety deposit box available. We liked being able to open the window and the air outside was fresh and not polluted. We were close to the train and Subway into Boston. It was quiet at night for sleeping and Waltham had the restaurants, ATM's, etc that we needed. I would come back to it again.”

Aug 15, 2008 by Rosemarie from Richmond, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Complimentary breakfast which is convenient.
• Room furniture arrangement is crowded.

“It is a pleasant stay. Easy access to Costco. Maintenance responded quickly to problems. Manager was nice to client. Staff was helpful.”

Jun 27, 2008 by Ali from Lanesborough, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was emaculate! The staff was accommodating, helpful.

“The staff was wonderful, very friendly. The rooms were emasculate! I couldn't find a fingerprint on the mirrors! It was a very comfortable room. I have already recommended this hotel!”

May 25, 2008 by Myrle from Granby, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[3] • Location:[7]

• Very large accommodations and clean.
• No NESN sports channel on TV.

“Hotel was really an apartment and met our needs well. No frills, just a clean comfortable place to stay, very convenient to highways to Boston. Would stay again. No amenities, no service, but that was okay.”

Mar 20, 2008 by Scott from Florence, SC

Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel has easy access to the interstate.
• The continental breakfast is minimal, and there are few nearby restaurants.

“This hotel offers easy access to I-95. The room is well-sized, offering a kitchenette and large sitting/sleeping area. There is internet access, though there is a charge which covers the entire stay. I found that locating the grocery store (2 miles away) was so difficult that I gave up. The continental breakfast consists of some fruit (apples, oranges, bananas), bagels, coffee, and tea. There are very few restaurants nearby.”

Nov 7, 2007 by Marilyn
Overall Rating: 9

• The room was laid out like a studio apartment. It seemed bigger than it was.

“A great little hotel. Nice kitchen with full size refrigerator, two burners, microwave. The room was laid out in a way that gave you privacy getting dressed in a dressing area next to bed that led into the bathroom. Sofa was comfy and was also sofa bed. TV could be turned to face any direction.”

Oct 17, 2007 by David from E. Dummerston, VT
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Really close to where I wanted to be; all the amenities (stove/refrigerator, etc.) I was looking for.
• Can't think of anything. Fine for what I wanted.

“This is one of those places that gives you everything you need to be comfortable (kitchen and all) without charging you for all kinds of things you don't need (fancy fixtures and meeting rooms; ever attendant bell hops, etc) the rooms are clean, comfortable and large enough. All appliances work. Little sound from adjacent rooms (often a problem in these kinds of hotels). Nothing to complain about.”

Oct 8, 2007 by Gt from Newton Centre, MA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location, suite like rooms and quiet.
• Room was dirty/dusty/spider webs.

“This room felt like they had saved it until last. It was dusty, seemed dirty and had spider webs. I had stayed at this hotel about a month prior to this trip and my room was better. Also I could hear the person next door when I went to bed.”

Oct 8, 2007 by Lauren from West Chester, PA
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[5]

• There were free bagels and coffee in the morning.
• I can't believe they don't clean the room at all!

“My first impression of the hotel was poor as the front desk staff was not entirely friendly, and I was shocked to learn that there are no cleaning services during the stay, in my case which was four days. Also, I was charged for internet use and spent nearly an hour on the phone with their internet help desk getting it to work, and the problem was only solved by the next day, which put me behind as I was on a business trip and needed access nightly.”

Sep 28, 2007 by Deepa from Basking Ridge, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[6]

• Rates were fair, spacious room and kitchen.
• Internet connection and Cleanliness and hygiene of room poor.

“This hotel is good for business travel as room is spacious and nice kitchen area. However, poor wireless internet connection is available and there is no option for high speed wired internet access (LAN) which a must now a days. I found cockroaches near bathroom area which is not acceptable.”

Jun 29, 2007 by Lisa from North Attleboro, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was inexpensive, quiet, and had a lot of nice features.
• The breakfast was very limited.

“We stayed at this hotel to be closer to a doctor's appointment in the morning. The location was very convenient (less than a minute off 128), clean, quiet and the staff was friendly. We did not use the pool, but it looked clean and well-kept. We had definitely stay again.”

May 27, 2007 by Scott from Sharon, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• The suite-like rooms.
• No business center. No daily housekeeping.

“Overall, this is a fine, affordable option for a 2 or 2.5 stars hotel.”

May 13, 2007 by Rich from NJ
Overall Rating: 3
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice rooms.
• Noisy air conditioners, construction which starts at literally 200 ft away.

“I had a very bad experience with the Waltham est., let me tell you the good news first. The rooms are very nice, with comfortable beds, relatively new appliances and meticulous housekeeping. The downsides are: office building construction right next door, their high-speed wireless was abysmally slow (dial-up speeds), their air conditioners make a loud metallic snap every time the compressor kicks on and the breakfast they offer consists of plain lenders bagels and horrible coffee. An office building is being built right across the street, literally 200 ft away. Every morning at 6 am, including Saturday, I was awoken by dump trucks backing up, dumping loads and making a complete racket. (Sounded like alarm clocks beeping and then small detonations at 6 am. The wifi is a known issue that they have been experiencing with their provider for weeks; I was counting on being able to do some online training videos that never happened. Most nights I was lucky to even get onto msn. I checked out 2 other rooms after 3 sleepless nights, all of their air conditioners make that horrible snap sound, if you don¿t sleep like the dead, this will without a doubt affect your sleep. Luckily the campus training program, which even warranted me staying at the hotel, provided breakfast because the coffee was awful and I don¿t particularly care for plain lenders bagels. Management was very understanding, but it doesn¿t negate the fact that I had the worst week of sleep ever.”

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Amenities at Extended Stay Deluxe Boston-Waltham, Waltham

24-hour front desk Alarm Clock Cable TV Coffeemaker Continental Breakfast Copy Service Courtyard Cribs Available Elevators Exercise Gym Express Check Out Fax Service Fire Alarm with Light Free Newspaper Free Parking Free Transportation Guest Laundromat Hairdryer In Room Handicap Facilities Iron Ironing Board Kitchen

Laundry/Valet Microwave Non-Smoking Room Outdoor Parking Outdoor Pool Parking Phone Service Pool Radio Refrigerator Safe Deposit Box Small Pets Allowed Smoke Detectors Sofa Bed Sprinklers In Rooms TV Remote Control Temperature Control VCR Vending Machines Wakeup Service Wheel Chair Access

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