Hotel Viking

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User Reviews for Hotel Viking, Newport

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Apr 28, 2008 by Pete from West Hartford, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Responsive to my needs when I got sick.
• The meals were expensive.

“The hotel was good and upscale, but not so upscale as to justify the restaurant's prices. I had to leave due to illness.”

Apr 23, 2008 by Marilyn from Pittsfield, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• First class.
• Brand of coffee! way too strong.

“Lovely hotel brings back the years gone by of the Newport elite. Pool is fantastic. Looks like meeting facilities are also good. Close to center of Newport and to Cliff Walk. Have stayed there many times.”

Apr 22, 2008 by Michele from Meriden, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The entire staff was wonderful. Very friendly & helpful.
• Can't think of anything we didn't like. Everything was excellent.

“This is a first class hotel in a prime location in Newport RI. We arrived and parked our car at the Hotel Viking and didn't have to use it again during our 2 day stay. It's located so convenient to all the shops and restaurants in the downtown and wharf areas. We were able to walk to everything we wanted to see and also the restaurants we wanted to dine at. We would highly recommend The Hotel Viking to everyone.”

Apr 21, 2008 by Pat from Killingworth, CT
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Historical and grand.
• Too much chlorine in the pool.

“Excellent experience, pricey hotel restaurant but within walking distance to lots of restaurants.”

Apr 19, 2008 by Angela from Moreland Hills, OH
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[10]

• Beds were very comfortable. Sink & mirror in separate room from shower/toilet was convenient.
• Hidden charges, dirty coffee pot & mugs, lamp shades coming apart, poor water pressure in shower.

“We were placed in a room at a back corner of the hotel across from the housekeeping closet and overlooking the back parking lot. The lamp shades were literally coming apart. The water pressure in the shower was so low; I had trouble getting the shampoo rinsed out of my hair. The food basket in the room had incredibly high prices $7.50 for a tiny container of jelly beans! (Beware families with small children!) The coffee pot & mugs in the room were too dirty to use, so I ordered a $6 pot of room service coffee and the total bill (with a $3 gratuity + tax) was $10.58! The newspaper contained a sticky note on an inside section that the cost was included in the hotel bill at 19 cents per weekday. Self parking in the surface lot across the street was $22 per night. The front desk staff was rude; I waited in line for five minutes to check out and the front desk helped a woman who appeared from no where, claiming she was in line in front of me. This hotel certainly did not live up to the reputation it has in the community and I would not stay there again due to the room conditions, additional hidden charges, and feeling unwelcome.”

Apr 17, 2008 by Kelly from Washington, DC
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[9]

• It was a great old historic hotel in a perfect location.
• The rooms were not cleaned very well and the old building needs a lot of TLC.

“The hotel is a great location and the lobby, restaurant, etc. have been beautifully restored. The older part of the hotel (and largest part) is really in need of an update. The carpet is dirty. The walls/doors have fingerprints all over them and the maid service wasn't great. I liked the old style furniture but would have preferred a cleaner setting and a TV that worked!”

Apr 16, 2008 by Robert from Berkley, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff very courteous & friendly.
• TV set in the room was very small.

“Very pleased w/ the entire stay from staff to hotel property. Only note to others, better-off parking on the street than pay their $22 self parking (in their lot) or valet parking fee.”

Apr 10, 2008 by Elaine from Monroe, CT
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[7]

• We did not need a car because the hotel was within walking distance of shops and food.
• They did not take into consideration anything about our room and did not compensate.

“We were placed in the older part of the hotel. They did not have any rooms to upgrade to the newer part of the hotel I am very upset I was expecting a relaxing two day stay and I was upset the second I stepped into the room and the room had a heavy damp mold smell I was very upset.”

Apr 9, 2008 by Peg from Siasconset, MA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• Great location, old world charm.
• Shower did not drain, cheap beds, heard people above walking around: loud!

“This was not the 3-4 star hotel. Beds were cheap and wobbly, shower did not drain. Found hairs on the towels. Location is great.”

Apr 8, 2008 by Patricia from Peabody, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Dining room was excellent, beautiful bar with pick foods.
• The rooms were so tiny. Frosted glass on the bathroom door that you could almost see through.

“Excellent hotel, would go again, however, would get a larger room.”

Feb 21, 2008 by Nate from Seattle, WA
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[9]

• The staff was very friendly and accommodating.
• Room was small bedding was substandard and furniture was old and beat up.

“The hotel Viking is in a great location and the staff is very friendly. However the room is very small especially the bathroom. The bedding was not up to standards no down comforter and sheets very rough. If you are used to staying at Marriott's, Hyatt's etc this will be well below your standards.”

Feb 21, 2008 by Barbara from Branchburg, NJ
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful building, room was attractive and clean.
• It was noisy in the room, people taking and coughing in the next room, doors banging and the ice machine was right outside our door.

“For the star level - I expected less families with children - it was huge hotel the walk to our room was long, the view from our room was the parking lot, the ice machine and how noisy our room was disappointing. I did appreciate how friendly the staff was, and how beautiful the room was.”

Feb 20, 2008 by Wayne from Farmington, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

“Its a nice place, great location, expensive restaurant though.”

Feb 19, 2008 by Jeanne from Chicopee, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The people were fantastic.
• We could smell smoke in the hallway.

“The Hotel Viking is beautiful, charming and historical. We had planned this "Sisters" Weekend a few months ago. Everyone was very accommodating. Especially the front desk. We received daily calls from the front desk to see if we needed anything. We thought that was very thoughtful. I had left something behind and called the next day, they had it and will send it UPS to me. We will return for our next weekend away.”

Feb 13, 2008 by Ken from Mountainside, NJ
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[9]

• The Bar and Dining room were very nice.
• Noise from other guests on floor above.

“Beautiful old building with a friendly, helpful staff. Rooms are noisy and small. Bar and dining room are elegant with good service and food.”

Feb 11, 2008 by Anna from Greenwich, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean and close to everything.
• Room was clean no view also Too long a walk to room for someone with problem feet.

“Wish that I had maybe upgraded, if that was possible, for a better room to see if I would stay the next time for any length of time. Would need a room with more of a view than what we had and not so far to walk.”

Jan 30, 2008 by Nate from Quincy, MA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff.
• View from room.

“Good hotel in Newport for families. Watch out for rooms with no windows.”

Jan 24, 2008 by Jessica from Boston, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[10]

• The fitness center was nice, the pool was big, and the furniture and atmosphere were nice too.
• I wish the bathroom was bigger and it had a hot tub. Too many kids at this hotel. Price was a little high too.

“The hotel was pretty and a nice place for a relaxing weekend away from Boston.”

Jan 18, 2008 by Zen from Brooklyn, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[9]

• Spacious hotel room and great location.
• Staff not very friendly.

“The hotel itself is good. It has a great location and the pool is amazing. The rooms are good in size; however, the staff is not very friendly.”

Jan 6, 2008 by Sarah from James Creek, PA
Overall Rating: 3
Cleanliness:[8] • Staff:[9] • Location:[9]

• Hotel is very upscale and beautiful, the pool area is nice.
• Our room was not serviced well by housekeeping and was in some disrepair.

“The location and ambience in the Hotel Viking are great. But beware of getting a room in the older part of the hotel. The housekeeping staff was remiss (did not empty trash daily, or provide clean drinking glasses, etc.) Some of the room features were very well worn or inoperative- wall outlets, lamps.”

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Amenities at Hotel Viking, Newport

$75 Non-Refundable Pet Fee 24 Hour Security 24-hour front desk ADA Compliant ATM on Site Air Conditioned Alarm Clock Audio Visual Equipment Bar Bath Tub Bidet Brailed Elevators Bus Parking Business Center Cable TV Canopy/Poster Bed City View Coffeemaker Color TV Concierge Desk Conference Facilities Conference Suite Copy Service Cordless Telephone Courtyard Cribs Available Data Port Desk Lamp Dinner Door Man Double Bed Elevators Email Service Express Check Out FAX FEMA Approved Family Plan-Children Allowed Fire Alarm with Light Fire Place Free Newspaper Golf Hairdryer In Room Handicap Facilities Heated Guest Rooms Heated Pool High Speed Internet Access Honeymoon Suite Ice Machine In Room Movies

Indoor Pool Internet Access Iron Ironing Board Jacuzzi King Bed Kitchen Laundry/Valet Lounge Maid Service Meal Plan - American Meal Plan-Bed & Breakfast Meeting facilities Microwave Modem Jack Multilingual Non-Smoking Room Outdoor Parking Packed Lunch Parking Phone Service Pool Porters Queen Bed Radio Ramp Access to Buildings Refrigerator Restaurant Room Service Safe Safe Deposit Box Sauna Security Shower Sitting Area Smoke Detectors Smoking Sofa Bed Spa Sprinklers In Rooms TDD Telephone Machine TV Remote Control Telephone Temperature Control Toilet Valet Parking Vending Machines Wakeup Service Wheel Chair Access