Newport Harbor Hotel and Marina

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User Reviews for Newport Harbor Hotel and Marina, Newport

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Sep 8, 2008 by Esther from Monsey, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean, pleasant, and beautiful. Very well designed. Loved it.
• Nothing I didn't like about it.

“The hotel exceeded my expectations. It is a beautiful, very tasteful hotel and loved the service as well.”

Sep 5, 2008 by Jack from Allendale, NJ
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[10]

• The location can't get much better.
• Had issues checking in, the staff did not seem to care.

“If staying in Newport you can't get any closer to the action. Located at Bowens Wharf it's a few steps to everything on the Harbor. Nice pool, generally friendly staff, and a well appointed room. The hotel itself is an older property, with a couple of face lifts, not top notch by any means, but comfortable. I did have an issue checking in, somehow all of my credit cards were declined. To add insult to injury, the person checking me in did not seem to care much, and further more did not think it odd that this could occur. Feeling like a deadbeat, I called American Express and it was determined that the problem was at their end, however they just shrugged and were unwilling to do anything about it. Luckily the Amex person told me exactly what to say to them, and with some gentle persuasion which included raising my voice to a packed check-in audience, they called did a verbal approval. Not the best front desk.”

Sep 2, 2008 by Ivan from Boston, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great location.
• Should have had the option to switch from twin beds.

“Clean and cozy harbor hotel with great parking, located right in the heart of downtown.”

Aug 28, 2008 by Jean from Chesterfield, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Super location, fabulous.
• Was perfect for what I wanted.

“Nice people, nice service, nice location.”

Aug 23, 2008 by Anne M. from Bethel, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Ideal location to walk within Newport's marina area.
• Charge for parking and toilet ran off & on all night.

“We had 2 very comfortable beds like we requested. The room was kept clean and tidy. We loved the fact that we could park the car & walk to restaurants and shopping.”

Aug 21, 2008 by Don from Mckinney, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Well located.
• Twins beds.

“Very well located if you want to be in the heart of activity on Thames Blvd. On the bay and very nice if you have a water view room. Close to many fine restaurants and shopping.”

Aug 12, 2008 by Maryann from Woburn, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Immediate response from management when a family dog was allowed in the pool by it's owner.
• Access to the pool by boaters docked at the marina; especially when 4 family and about 16 kids arrived at once.

“We had a great weekend.”

Aug 5, 2008 by Becky from Fitchburg, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great Location, friendly staff, clean, pool, non-smoking in all areas and rooms.
• Parking was an additional cost; it was unclear until I checked out.

“This hotel met all expectations, the location was central to all Newport activities, as well as a perfect spot on the marina. The pool was well maintained and enjoyable. The staff was friendly and informative. The only downside was the additional cost for parking.”

Jul 27, 2008 by Patti from Tewksbury, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very good choice, convenient location, hotel staff helped with directions.
• Sorry I was very pleased, no distractions for the amount of time we were there.

“We were at Newport for a wedding on Friday night. The location (wedding at Bel Mer) was great, and the location was great for the area in Newport.”

Jul 9, 2008 by Ryan from Milford, CT
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[10]

• Location.
• Response to issues/concerns from guests, can hear conversations through walls.

“Since we were in Newport, RI for an evening wedding, our stay was very brief. Although our room itself was clean and without complaint, we were woken up the next morning by a conversation we could hear perfectly going on in the room next to us. We checked out fairly satisfied. However, the real issue (and still unresolved) came that Monday when I noticed an additional charge on my debit card for $154.54. I called and I was told that it was my bank who puts a hold for that amount on the card for incidentals and it should be removed by the next day.”

Jul 3, 2008 by Vic from Orefield, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Tiny bathrooms.

“Great location- hotel was not able to honor our request for a king room on our first night, but had one available for us on our second night and they moved our things for us. The rooms dockside are a bit noisy due to the hum coming from the boats or generators or something. Very comfortable rooms: the bathrooms are about as big as a postage stamp and there is no place to put your toiletries. Other than that it is a fine hotel and we had a great stay.”

Jun 30, 2008 by Marc from Monson, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Proximity to downtown, clean spacious rooms.
• No gym.

“Overall, I was very happy with my stay here. The room was clean and spacious. Keurig coffee makers was a nice upgrade to coffee makers in most rooms. The hotels location was perfectly located to all of the downtown wharfs. My only knock was that they charge you $15 a day to park which is exactly what they charge non-guests. I would have expected at least a discounted parking rate if not free parking based on the cost of the rooms.”

Jun 4, 2008 by Darlene from Cheshire, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect location to restaurants, shopping, food, and entertainment. Staff was very helpful and courteous.
• We liked it all.

“The hotel was centrally located near restaurants, shopping, entertainment & scenic water views. The hotel staff was helpful and courteous. The onsite restaurant has excellent dinner food, atmosphere (outside dining) and entertainment. We would definitely go back again.”

Jun 3, 2008 by Patrick from North Haven, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Excellent location.
• Pool deck was unsafe and unclean.

“Nice hotel with a very convenient location. Room was a little on the small side and bathroom could use a face lift. Heated indoor pool was nice but decking surface was very slippery and both of my children took multiple tumbles. Also the pool area looked liked it was not cleaned throughout the day. We have stayed at other hotels in Newport which were much nicer and also some not so nice more so this one kind of falls somewhere in between.”

May 14, 2008 by Sarah from Manchester, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very easy to find. Controlled gates for safety . It was very clean, the staff were polite and very helpful.
• We thought the menu for the restaurant was very limited. But there were so many other places to walk to that it did not matter.

“This was a very nice, attractive and clean hotel. It had beautiful places to look on to the Marina and is located in the heart of Newport. The staff were very knowledgeable about the area and all the tourist things to do. It is one of our top weekends away.”

May 14, 2008 by Terri from Danbury, CT