Hyatt Regency Newport

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User Reviews for Hyatt Regency Newport, Newport

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Oct 21, 2009 by Johnny O' from Maynard,MA
Overall Rating: 10

“Great staff, beautiful room and all round it was awesome!”

Oct 7, 2009 by Bunny from Coquitlam,Canada
Overall Rating: 9

• View from our room.
• Rooms small but adequate.

“Very nice and would recommend to anyone.”

Aug 20, 2009 by Paul from Hobart,IL
Overall Rating: 7

• The room and view were very nice.
• 5p check-in was delayed 1 hour.

“Great rooms in a fantastic setting. The lobby was busy during our visit at the height of summer tourism. The staff was very polite but frazzled by the volume of customers compounded by a large wedding at the hotel. We checked in at 5p and had to wait an hour for a room to become available but the room and the view were worth waiting for.”

Jul 6, 2009 by Will from Nashua,NH
Overall Rating: 7

• It is in the heart of Newport. Close to great restaurants and attractions.
• No hot tub in the pool area, too much room furniture.

“We did enjoy our stay here at the Hyatt. The valet is convenient, the staff are extremely friendly and helpful with great knowledge of the best dining in the area. However, I was amazed that the pool area did not include a hot tub, which I would have thought a hotel of this caliber would surely have. Also, the room could have been more comfortable with less furniture. It felt quite cluttered and things seems to be on top of each other. For instance, the couch should be replaced with nothing larger than a chair, thus allowing access to the full-length mirror that was otherwise useless. It didn't ruin our stay, by any means, but just seemed like a good suggestion.”

Jun 30, 2009 by Holly from Fort Johnson,NY
Overall Rating: 9

• Friendly, helpful staff
• Our room was not ready for our 4PM check-in time.

“Well run hotel, for the most part. We enjoyed our brief stay.”

Jun 11, 2009 by Sheila from Enfield,CT
Overall Rating: 6

• The views were great!
• Our room was very noisy, including inside (the bathroom).

“A nice place. The location is a bit awkward as you have to go over a causeway to get there and back to town. There did not seem to be any sound proofing in the room. However, the view was great!”

Jun 3, 2009 by Charlene from New Kingstown,PA
Overall Rating: 10

• View from room was absolutely beautiful.
• Adjourning door from other room was not soundproof.

“Would definitely recommend this hotel to anyone. Very clean, classy room. Great location!”

Jun 3, 2009 by Chris from Boston,MA
Overall Rating: 8

• The staff was friendly, well trained to handle your needs and requests.
• Shower head was too short put in a rainfall shower head.

“Great location, great staff, but the layout is a bit confusing and not well marked.”

May 18, 2009 by Leo from Lafayette,NJ
Overall Rating: 8

• Unique location on Goat island.
• There was quite of bit of construction in progress.

“Nice location along the water and will be nicer once the construction is completed.”

Mar 18, 2009 by Laura from East Hampton,CT
Overall Rating: 7

• Very clean, updated, lots of pillows, most of the rooms have a great view of the bay.
• The walls are very thin. The people above us had a party going on in there room till 3:00 am. We could hear the entire conversation.

“The hotel over all was very nice. It was recently renovated. Very clean. My only complaint was all the noise you can hear through the walls. We complained 2 times about the noise and the staff did nothing. They went up to talk with them one time. We actually heard him ask them to bring it down a notch because the people below them are complaining. They obviously don't know how to have a good time. I was furious. Also ask for a room away from the elevator. You can here the bell every time it opens and closes and hear the people getting on and off. With all the money they put into this very nice hotel they should have put more into the walls for some sound proofing. I may stay again but not really sure. We were there during the off season. I can't imagine what in season would be like.”

Mar 12, 2009 by Edie from North Haven,CT
Overall Rating: 10

• I loved the hotel shuttle back and forth into town, it was quick, convenient and the drivers were so friendly and helpful.
• The bed was a bit small, full is way too small.

“We really enjoyed the facilities. The parking was local, the shuttle back and forth into town was very convenient, the staff was super friendly and helpful, the restaurant service was excellent as well as the bar service. The only issue I can think of was that the hotel store didn't seem to be open very much while we were there.”

Dec 1, 2008 by Scott from Holliston,MA
Overall Rating: 9

• Bar area & staff was nice. Fireplace was very comfortable.
• Valet service was slow, if present at all.

“Overall a great experience, but valet was sporadic if present at all. For $25 per car per night, you would think it would be a little more generous.”

Oct 20, 2008 by Jody
Overall Rating: 4

• Good location.
• Hotel staff was rude.

“Parking very tough; valet staff overwhelmed; front desk very unprofessional.”

Sep 27, 2008 by Doreen
Overall Rating: 8

• Room decoration & liked shuttle to Downtown Newport.
• Location of room.

“Staff friendly & helpful. Rooms have clean modern decor. Location a bit removed from downtown Newport but hotel provides shuttle which is nice. Pay parking is not a plus. The public areas could use some updated carpet. Overall our stay was very nice and we would stay here again.”

Sep 10, 2008 by Amy from New York, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean, pleasant environment, helpful staff.
• Would prefer room service 2x day vs. 1x.

“Friendly accommodating staff, good location.”

Sep 8, 2008 by Rick
Overall Rating: 9

• Spacious updated room.

“It
appears at this time, this hotel is going through renovations; however this did not inconvenience us at all with the exception of one side entrance closed so they could install new tile, carpet and redo the walls. The rooms were completely upgraded and spacious. I would recomend this hotel.”

Sep 7, 2008 by Esther from Monsey, NY
Overall Rating: 4
Cleanliness:[10] • Staff:[8] • Location:[7]

• I liked the waterfront access.
• The lack of beauty and romance in the hotel rooms as well as the size of the rooms.

“I was so excited to be staying at a Hyatt for all its hype. But the hotel really didn't live up to my expectations. It is not romantic in the slightest and everything is very modern and square looking. I would recommend it for a business traveler only.”

Sep 2, 2008 by Karen from Irvington, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Room was very clean and updated.
• Concierge was little snobbish.

“This is the third time we stayed at this hotel. Compared to the last time we stayed at this hotel 3 years ago, it has been updated and most of their staff is now well trained and very courteous (except for concierge).”

Sep 1, 2008 by John from Melrose, MA
Overall Rating: 6
Cleanliness:[8] • Staff:[2] •

• Location, newly renovated.
• Room was not ready when we checked in.

“Excellent location on the water and newly renovated. Service was not so great, our room was not ready when we checked in at 4pm (and they didn't seem so concerned about it, like it was common), we were allowed to use the spa to dress for a wedding where the woman was un-accommodating, distant, and generally not friendly.”

Aug 11, 2008 by Stephen from Dalton, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Quality and value was much higher than expected.
• Shuttle bus or 15 minute walk to Downtown area.

“Excellent hotel with a 15 minute walk from the Downtown area. The shuttle runs till midnight. There is also a boat shuttle during the daytime. The bar and pool were nice options, but do not compare to the party going on Downtown.”

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Amenities at Hyatt Regency Newport, Newport

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Babysitting/Child Services Bar/Lounge Barber Shop Bath Tub Bathroom Telephone Boating Breakfast Breakfast Buffet Business Center Coffee Maker in Room Computer Rental Computer in Room Concierge Conference Facilities Continental Breakfast Copy Service Cordless Phone DVD Player Data port Available Desk with lamp Double Bed Electronic Door Locks Elevators Express Checkout FAX Fire Alarm with Light Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Transportation Game Room Gift Shop Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Health Club High Speed Internet Access In Room Movies Indoor Pool Internet Access Iron Ironing Board Jogging Track

Kitchen Laundry Service Laundry/Valet Services Lounge Meeting/Banquet Facilities Microwave Mini Bar Modem Lines in Room Modem in Room Multilingual News Stand No Smoking Rooms/Facilities Nursery for Children Outdoor Pool Parking Pets Allowed Phone with speaker Play Ground Pool Porters Public Address System Racquetball Courts Radio Refrigerator Restaurant Rollaway Beds Safe Safe Deposit Box Sauna Scuba Diving Secretarial Service Security Shower Single Bed Skiing Smoke Detectors Sprinklers In Rooms Suite TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Toilet Turndown Service VCR Video Checkout Video Tapes Wake-up Service Wheel Chair Access

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