Providence Biltmore Hotel

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User Reviews for Providence Biltmore Hotel, Providence

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Dec 13, 2008 by Diana from Houston,TX
Overall Rating: 5

• History and architecture.
• Hole in wall in the room. Telephone did not work.

“Obviously this is a first class establishment. However, as I understood from the hotel staff, there are renovations underway. I happened to end up in room where there is the imprint of a man's fist in the wall (hole), and where, after returning on a very cold evening, I could not call the lobby as the telephone did not work. I went down, and the staff was polite and sent up an engineer to check this out.”

Nov 25, 2008 by Natascha from Hyde Park,MA
Overall Rating: 6

• Staff diversity.
• The room had poor air circulation.

“For a quick in and out stay it's
good.”

Jul 12, 2008 by Janice from Plymouth, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the old world charm and beautiful furnishings.
• Parking was very expensive.

“The Biltmore is a fabulous hotel. It has all the old world charm with all the modern conveniences.”

Jul 11, 2008 by Eddie from Georgetown, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• Lobby was worth the stay.
• The air conditioner was broken and there was a portable unit in the floor we had to walk around.

“I would prefer that the room would be in operating order for the price. Duct tape on the window and a portable air conditioner in the floor was not desirable. The lobby and the restaurant were very good. The location was good also. Lot to do.”

Mar 28, 2008 by Bill from Bradford, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, very friendly service.
• No shades, only curtains in windows.

“It was very convenient to pretty much every aspect of Downtown Providence. Very friendly service, very happening place.”

Sep 9, 2007 by Nanci from Orlando
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[10]

• I liked when I checked out.
• Room accommodations, front desk, price.

“Please don't be fooled by the gorgeous and elegant lobby. You may end up with a "deluxe room" just big enough for a king size bed, a bathroom with a cracked sink that leaks all the water into your feet as you brush your teeth and a front desk that invites you to go get your toothpaste downstairs in case you request some. We had the impression we were put into their pet's room, but I think even fife would not like the room. Just in case you are wondering if all this can be true in a hotel with such good reputation, we took some pictures.”

Apr 8, 2007 by Amy from Seattle, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Wonderful comfortable beds.
• No mini-bar, bottled water or minifridge.

“The rooms that have been refurbished are very nice. The ones that have not are very out-dated. Be sure to ask! Great location and if the weather is bad, you can stay for meals at the wonderful restaurant there. They make good drinks too!”

May 2, 2006 by Cliff from Westerly, RI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• The view from our room of Downtown Providence was excellent.
• The Parking Charge was $22.00

“We only had a short stay, but the room was luxurious ,the food was excellent, the location perfect for walking to many local attractions and the service was outstanding...”

1 of 1 people found this review helpful.

Nov 7, 2005 by Susan from Rindge, NH
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• The bed and pillows were extremely comfortable.
• No sound proofing, a couple came in at 3 am in the next room and kept me up for 3 hours.

“While the bed allowed for a comfortable sleep, I was woken by a boisterous couple in the next room at 3 am. I was also slightly disappointed by the business accommodations, I left a message with the business center without a return call.”

0 of 1 people found this review helpful.

Nov 7, 2005 by Ann from Portsmouth, RI
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very friendly, courteous and helpful.
• Bathroom door was a problem. Would not close or open correctly.

“Adequate facilities that met my needs while visiting family member in nearby hospital.”

Sep 10, 2005 by Donna from Calgary, Alberta Canada
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• The new rooms are very nice
• The older rooms are terrible

“Having just read the reviews, I thought I would add this:

I've stayed at the Biltmore 3 times. The first 2 stays were NOT good - I was given very old rooms/suites which were in serious need of renos. I later learned that there were rooms which had been renovated and we stayed in one in Sprin '04. So BEWARE you must insist on a new room.

By the way no one has reviewed a new hotel - HOTEL PROVIDENCE - 3ll Westminster St. We had a great stay there in Spring '05. Fabulouse restaurant - L'Epicureo - formerly from Federal Hill.”

0 of 1 people found this review helpful.

Sep 9, 2005 by Katherine from New Rochelle, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Starbucks in the lobby!
• No conditioner for the hair in the rooms.

“Comfortable, clean, very nice staff, very easy to get around the area from its location.”

0 of 1 people found this review helpful.

Sep 4, 2005 by Jeannie from Studio City, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The common rooms are beautiful.
• The guest rooms need a little updating with fresh paint, etc.

“The Providence Biltmore is truly a 'grande dame' hotel. The staff is wonderful and helpful, the location is prime, right downtown, a short walk from the new motel and a longer walk or short car ride to either Brown University or Federal Hill restaurants. The guest rooms are clean but a slightly in need of fresh paint and sprucing up. We have stayed here twice and would look forward to staying here again.”

Aug 28, 2005 by Neal from Fayetteville, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very nice location, huge rooms
• parking was 22 dollars

“In the heart op providence, the blitmore has rooms the size of apartments in NYC. Centrally located across from providence place, there is tons to do right near this wonderful hotel.”

1 of 1 people found this review helpful.

Aug 19, 2005 by Kevin from Huntsville, AL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

“Awesome staff -- very friendly”

Aug 18, 2005 by Garry from Sacramento, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• Loved the historical hotel.
• .

“This is a great hotel for the history buffs. I would highly recommend a stay at this hotel.”

Aug 15, 2005 by Charles
Overall Rating: 3

• First room lacked effective AC in 95 degree heat.
• Had 3 fire alarms during our last night; 3:00 am, etc.

“Staff was scrambling to keep up with the complaints of the guests. Ineffective AC, $22 per night parking charge, and 3 fire alarms in one nights took everyone to the edge. Our second room was acceptable.”

Aug 15, 2005 by Jane
Overall Rating: 5

• The original room was filthy, smelly, moldy and totally unacceptable.

“The original room was totally unacceptable. The white sheers were dirty black and the walls filthy, bathroom moldy.”

Jul 25, 2005 by Dana from Mount Laurel, NJ
Overall Rating: 3
Cleanliness:[8] • Staff:[10] • Location:[8]

• The staff.
• The room size

“The room I had was very very small and needed renovations. Hotel very old I did not feel safe in the room.”

Jul 18, 2005 by Mark from Fitchburg, MA
Overall Rating: 2
Cleanliness:[5] • Staff:[7] • Location:[10]

• convenient location. Impressive lobby.
• Horrible air conditioning.

“Valet was excellent.Front desk was average.Lobby looked impressive, but when I got to my room I found carpets were dirty around walls, the bathroom vent did not work and pieces of paint and wallpaper were missing from the walls.VERY poor air conditioning.When asked for a comb, which they state they provide when asked, they were out.”

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Amenities at Providence Biltmore Hotel, Providence

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Baby Listening Device Barber/Beauty Shop Bath Tub Bathroom Telephone Bidet Brailled Elevators Business Center Canopy / Poster Bed City Center Coffee Maker in Room Concierge Desk Conference Facilities Connecting Rooms Cribs Available Data port Available Desk with lamp Doorman Double Bed Elevators Executive Level Express Checkout Family Plan Fire Alarm with Light Fire Place Fitness Center or Spa Florist Free Newspaper Golf Grecian Tub Hairdryers Available Handicapped Rooms/Facilities Heated Guest Rooms High Speed Internet Access Ice Machine In Room Movies International Direct Dial Internet Access Iron Ironing Board Jacuzzi King Bed Kitchenette Knock Light (Hearing Impaired)

Laundry/Valet Services Live Entertainment Lounge Meal Plan - Continental Meeting/Banquet Facilities Microwave Mini Bar Modem Lines in Room Murphy Bed News Stand No Smoking Rooms/Facilities Ocean View Outlet Adapters Parking Phone with data port Phone with speaker Prayer Mats Queen Bed Radio Recliner Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Security Shower Sitting Area Smoke Detectors Sofa Bed Sprinklers In Rooms TV TV Remote Control Telephone Television with Cable Temperature Control Terrace Toilet Turndown Service Twin Bed Valet Parking Vaulted Ceiling WC Wake-up Service Waterbed Wheel Chair Access nothing new

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