Providence Biltmore Hotel

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User Reviews for Providence Biltmore Hotel, Providence

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Mar 28, 2008 by Bill from Bradford, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, very friendly service.
• No shades, only curtains in windows.

“It was very convenient to pretty much every aspect of Downtown Providence. Very friendly service, very happening place.”

Sep 9, 2007 by Nanci from Orlando
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[10]

• I liked when I checked out.
• Room accommodations, front desk, price.

“Please don't be fooled by the gorgeous and elegant lobby. You may end up with a "deluxe room" just big enough for a king size bed, a bathroom with a cracked sink that leaks all the water into your feet as you brush your teeth and a front desk that invites you to go get your toothpaste downstairs in case you request some. We had the impression we were put into their pet's room, but I think even fife would not like the room. Just in case you are wondering if all this can be true in a hotel with such good reputation, we took some pictures.”

Apr 8, 2007 by Amy from Seattle, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Wonderful comfortable beds.
• No mini-bar, bottled water or minifridge.

“The rooms that have been refurbished are very nice. The ones that have not are very out-dated. Be sure to ask! Great location and if the weather is bad, you can stay for meals at the wonderful restaurant there. They make good drinks too!”

May 2, 2006 by Cliff from Westerly, RI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• The view from our room of Downtown Providence was excellent.
• The Parking Charge was $22.00

“We only had a short stay, but the room was luxurious ,the food was excellent, the location perfect for walking to many local attractions and the service was outstanding...”

1 of 1 people found this review helpful.

Nov 7, 2005 by Susan from Rindge, NH
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• The bed and pillows were extremely comfortable.
• No sound proofing, a couple came in at 3 am in the next room and kept me up for 3 hours.

“While the bed allowed for a comfortable sleep, I was woken by a boisterous couple in the next room at 3 am. I was also slightly disappointed by the business accommodations, I left a message with the business center without a return call.”

0 of 1 people found this review helpful.

Nov 7, 2005 by Ann from Portsmouth, RI
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very friendly, courteous and helpful.
• Bathroom door was a problem. Would not close or open correctly.

“Adequate facilities that met my needs while visiting family member in nearby hospital.”

Sep 10, 2005 by Donna from Calgary, Alberta Canada
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• The new rooms are very nice
• The older rooms are terrible

“Having just read the reviews, I thought I would add this:

I've stayed at the Biltmore 3 times. The first 2 stays were NOT good - I was given very old rooms/suites which were in serious need of renos. I later learned that there were rooms which had been renovated and we stayed in one in Sprin '04. So BEWARE you must insist on a new room.

By the way no one has reviewed a new hotel - HOTEL PROVIDENCE - 3ll Westminster St. We had a great stay there in Spring '05. Fabulouse restaurant - L'Epicureo - formerly from Federal Hill.”

0 of 1 people found this review helpful.

Sep 9, 2005 by Katherine from New Rochelle, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Starbucks in the lobby!
• No conditioner for the hair in the rooms.

“Comfortable, clean, very nice staff, very easy to get around the area from its location.”

0 of 1 people found this review helpful.

Sep 4, 2005 by Jeannie from Studio City, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The common rooms are beautiful.
• The guest rooms need a little updating with fresh paint, etc.

“The Providence Biltmore is truly a 'grande dame' hotel. The staff is wonderful and helpful, the location is prime, right downtown, a short walk from the new motel and a longer walk or short car ride to either Brown University or Federal Hill restaurants. The guest rooms are clean but a slightly in need of fresh paint and sprucing up. We have stayed here twice and would look forward to staying here again.”

Aug 28, 2005 by Neal from Fayetteville, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very nice location, huge rooms
• parking was 22 dollars

“In the heart op providence, the blitmore has rooms the size of apartments in NYC. Centrally located across from providence place, there is tons to do right near this wonderful hotel.”

1 of 1 people found this review helpful.

Aug 19, 2005 by Kevin from Huntsville, AL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

“Awesome staff -- very friendly”

Aug 18, 2005 by Garry from Sacramento, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• Loved the historical hotel.
• .

“This is a great hotel for the history buffs. I would highly recommend a stay at this hotel.”

Jul 25, 2005 by Dana from Mount Laurel, NJ
Overall Rating: 3
Cleanliness:[8] • Staff:[10] • Location:[8]

• The staff.
• The room size

“The room I had was very very small and needed renovations. Hotel very old I did not feel safe in the room.”

Jul 18, 2005 by Mark from Fitchburg, MA
Overall Rating: 2
Cleanliness:[5] • Staff:[7] • Location:[10]

• convenient location. Impressive lobby.
• Horrible air conditioning.

“Valet was excellent.Front desk was average.Lobby looked impressive, but when I got to my room I found carpets were dirty around walls, the bathroom vent did not work and pieces of paint and wallpaper were missing from the walls.VERY poor air conditioning.When asked for a comb, which they state they provide when asked, they were out.”

Jul 7, 2005 by Marni from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful lobby and rooms. Great shower.

“We were shocked at the quality of hotel we got for the price we paid for the Biltmore. The rooms and lobby were beautiful.”

Jul 7, 2005 by Moishe from Brooklyn, NY
Overall Rating: 10
Cleanliness:[5] • Staff:[5] • Location:[10]

• Very nice ambiance
• The ceiling fan and enclosure were full of dust

“It was a very nice stay, the front desk even gave us an upgrade.”

Jun 27, 2005 by Andi from Philadelphia, PA
Overall Rating: 5
Cleanliness:[8] • Staff:[10] • Location:[10]

• The lobby was beautiful
• Wall paper was peeling in rooms, hallways need updating

“The jr. suite rooms were large although we were upgraded only after we complained about our first room smelling of smoke. The hallways are very dated looking. This could be a great hotel but it needs some work. I would not have called it a 3 star.”

Jun 24, 2005 by Annmarie from Warwick, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• location perfect the staff was the best
• nothing

“loved hotel charming great location staff could'nt be nicer”

Jun 20, 2005 by Barbara from Kokomo, IN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• It was old
• My room Leaked, there was no on site parking, getting in and out of the area was a mess.

“The Biltmore may be a old hotel with a history but, for this day and age it is inadequate for todays tourist.”

Jun 19, 2005 by Jill from Mountain Top, PA
Overall Rating: 3
Cleanliness:[10] • Staff:[10] • Location:[10]

• Conveniently located
• Mattress and pillows were worn out and provided little support and parking was $22.00 a day plus tips every time you took the car out.

“The Biltmore is an older hotel conveniently located in the heart of Providence. The staff is helpful and the rooms clean. The mattress, however had lost its ability to provide support and the pillows were flat as well. Parking costs an additional $20 something a day plus tips for the valet every time you take the car out. Still the beautiful wood varnished lobby and restaurant provide a warmtn as well as a genteel look into what I imagine a gentleman's club might have looked like at the turn of the last century. There is computer access in the lobby for guests to use to check E-Mail or print documents.”

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Amenities at Providence Biltmore Hotel, Providence

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Baby Listening Device Barber/Beauty Shop Bath Tub Bathroom Telephone Bidet Brailled Elevators Business Center Canopy / Poster Bed City Center Coffee Maker in Room Concierge Desk Conference Facilities Connecting Rooms Cribs Available Data port Available Desk with lamp Doorman Double Bed Elevators Executive Level Express Checkout Family Plan Fire Alarm with Light Fire Place Fitness Center or Spa Florist Free Newspaper Golf Grecian Tub Hairdryers Available Handicapped Rooms/Facilities Heated Guest Rooms High Speed Internet Access Ice Machine In Room Movies International Direct Dial Internet Access Iron Ironing Board Jacuzzi King Bed Kitchenette Knock Light (Hearing Impaired)

Laundry/Valet Services Live Entertainment Lounge Meal Plan - Continental Meeting/Banquet Facilities Microwave Mini Bar Modem Lines in Room Murphy Bed News Stand No Smoking Rooms/Facilities Ocean View Outlet Adapters Parking Phone with data port Phone with speaker Prayer Mats Queen Bed Radio Recliner Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Security Shower Sitting Area Smoke Detectors Sofa Bed Sprinklers In Rooms TV TV Remote Control Telephone Television with Cable Temperature Control Terrace Toilet Turndown Service Twin Bed Valet Parking Vaulted Ceiling WC Wake-up Service Waterbed Wheel Chair Access nothing new