The Westin Providence

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User Reviews for The Westin Providence, Providence

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Apr 16, 2008 by Cynthia from Hackensack, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful, great location, great staff.
• Room was a little narrow.

“This beautiful hotel is in a terrific location with great views of the statehouse and with a high end shopping mall and restaurants all within walking distance. The staff was helpful and friendly. I would not hesitate to return.”

Mar 20, 2008 by Kathy from Westfield, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

“I liked it.”

Mar 15, 2008 by Bill from Northport, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great sleeping.
• Nothing.

“Great Staff, easy to locate & beds are extremely comfortable.”

Mar 5, 2008 by Eileen A. from Laconia, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds and bedding quite comfortable as well as bathroom and shower.
• Excessive pricing on mini-bar items. Not walking accessible to downtown attractions other than the Mall.

“Convenient downtown location with a nice view of the city. Connected to the Providence Place Mall so no need for additional transportation or umbrellas! Friendly and helpful staff.”

Mar 3, 2008 by Coco from Myrtle Beach, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice and helpful staff.
• Needs a bit of updating.

“Lovely place, highly recommended. Could use a bit of updating, but still lovely. Very friendly and helpful staff.”

Feb 28, 2008 by Steve from Mansfield, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Hotel staff were very responsive to our requests.
• Some street noises amplified into the room, even on 15th floor.

“Beautifully appointed room with a contemporary flair comfortable bed with flat screen digital TV. A great hotel to just lay in bed and get room service for a few days. Within walking distance of many restaurants and other things to do. Agora a very good restaurant for a leisurely breakfast, and staff were extremely helpful and friendly.”

Feb 5, 2008 by Pat from Glastonbury, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Skywalk to Providence Place was convenient. Also since I needed to come and go several times the valet parking was quick and convenient.
• I found my room noisy at night.

“Great and convenient location.”

Jan 15, 2008 by Luis from Bronx, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quality and location.
• Nothing.

“Excellent service, location and food, close to the mall so you have more options for dinner and pleasure. Close to Downtown to be in business and to visit the city (historic places, restaurants and shops). Very clean, staff very friendly and helpful.”

Jan 4, 2008 by Michelle from South Dartmouth, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, It's connected to the Providence Place Mall via walking bridge!
• Nothing.

“We have stayed at this hotel before, the location is excellent and the rooms are clean and updated. Very comfortable beds and a pleasant staff. Did I mention Location! Smack in the middle of restaurants, shopping and Performing Arts Centers.”

Dec 31, 2007 by Robert from New York,NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, very comfortable, nicely decorated, well worth the money.
• The pool was a little bit dirty and kind of small.

“Stayed in beautiful suite. The view was fantastic and the room was clean and it had great lighting and great furniture. Heavenly Bed was so comfortable. The double show head was so relaxing and felt so good on my back. The pool was a little bit small and a little bit dirty though. Overall I had a great stay at the Westin in Providence.”

Dec 19, 2007 by Jim from Walpole, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very clean and elegant. Close to mall and restaurants.
• Smaller room sizes.

“The Westin is probably the nicest hotel in the city. The lobby, common area and rooms are very well decorated and clean. The hotel is attached to the providence place mall via a Skybridge and next to Waterplace Park. Federal hill is a cab ride away for dining.”

Dec 14, 2007 by Lisa from Holyoke, MA
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[10]

• Beautiful lobby.
• Room seemed not as modern as expected.

“The hotel is in a prime location with a walk bridge to the huge mall there in providence. It, however, lacked comfort in the room itself. The phone didn't work, the shower seemed dirty and the twin heads were mounted incorrectly (they leaked). I was impressed with everything about the hotel except the room itself.”

Dec 13, 2007 by Liz from Winchester, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice staff, nice rooms.
• Could not get fan to keep air circulating.

“Great location, very nice decor, good room service. I would recommend this hotel!”

Dec 1, 2007 by Sheree from Fort Worth, TX
Overall Rating: 5
Cleanliness:[1] • Staff:[3] •

• Reservation staff was welcoming.
• Did not clean our room and had to call for towels.

“Ok. Would have preferred to have the staff clean the room without asking. Hot water was at a minimum the first 2 days.”

Nov 27, 2007 by Evan from New York, NY
Overall Rating: 5
Cleanliness:[9] • Staff:[4] • Location:[9]

• Great location next to Providence Place Mall.
• Pool out of order until early December.

“My wife expected a certain level of service at a Westin and unfortunately, we were disappointed. Pool was under renovation and we were told we could go to the Courtyard or Hilton a few blocks away. Not a very good suggestion when its winter in New England. Hotel staff unhelpful and manager did not return calls!”

Nov 19, 2007 by Dave from Arlington, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Beautiful rooms and quality.
• Perhaps getting a little old but not there yet.

“Very nice, even better than many Westin, which are nice to begin with.”

Nov 1, 2007 by Nancy from Menlo Park, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Decor in rooms beautiful.
• Difficult to find entrance because of construction; poor signage.

“Although somewhat difficult to Navigate the confusing one way downtown streets of providence, once you figure out how to get to the hotel ( centrally located, but we mistakenly ended up on rte 95 twice when trying to find the entrance to the hotel), your efforts will be well rewarded. Beautiful rooms, helpful staff, it's all there. Jut down the hill from brown and rise, and walking distance to water fire and downtown restaurants and the providence place mall, the Westin has a great location ( despite providence's confusing downtown streets). The late afternoon coffee, cider and sweet pastries spread in the lobby were an unexpected bonus.”

Nov 1, 2007 by Gale from Rockford, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Connected to the Rhode island convention center.
• Their breakfast was too expensive.

“We were treated very well by the staff anytime we interfaced with them. The room was clean, and the heavenly mattress was great to sleep on.”

Oct 31, 2007 by Susan from Livingston, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very updated and friendly.
• Pay for parking valet.

“Tremendous hotel highly recommend.”

Oct 24, 2007 by David from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenient, clean, spacious.
• Parking fee.

“Nice hotel, great location, worthy of a high star rating.”

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Amenities at The Westin Providence, Providence

24 Hour Front Desk Bar/Lounge Business Center Concierge Fitness Center or Spa Handicapped Rooms/Facilities Meeting/Banquet Facilities Mini Bar

No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable