Holiday Inn Concord

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Sep 6, 2008 by Mary from Brooklyn, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Extremely friendly lobby staff. Great room service and breakfast.
• Bathroom a little small.

“Stayed here many times while visiting family in New Hampshire. The staff is friendly and helpful. The location is convenient to all Main Street shops and restaurants.”

Aug 31, 2008 by Joan from Menifee, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Centrally located.
• Enclosed pool area, heavy chlorine smell.

“Over all I was very satisfied. I would recommend it and stay there again.”

Aug 30, 2008 by Bryan from Port Saint Lucie, FL
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[7]

• Hotel was horrible.
• No AC had spiders.

“This hotel room had no air condition and was full of spiders. I told the staff numerous times, but it was never taken care of. When I stay at Hampton Inn I get 100% satisfaction.”

Aug 29, 2008 by Rh from Merion Station, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Quiet, restful, smoke-free, great location, good restaurant.
• Only one computer available to guests, so sometimes had to wait, and very slow internet service at peak times.

“This hotel far exceeded our expectations. Very nice room, attractive, comfortable. Free parking right outside the door, very good restaurant with good prices, and a very pleasant downtown within one block, with shops, cafes, etc. Also right off main highways. We came for one night, and stayed four!”

Aug 23, 2008 by Jeremy from Bouctouche, NB CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The service was great; they have real professionals on staff.
• The building needs some updating (they were doing renovations while we were there, though, so that's changing).

“A nice hotel that would have been a pretty swanky place in its prime, but getting older. They have a great staff and seem intent on remaining a high end hotel. When I was there (August '08) they were painting, cleaning, etc, so they may well succeed in getting their motto back in the near future.”

Aug 23, 2008 by Rafiqul from Richmondhill, NY
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[5]

• I don't have any good thing to say.
• Cleaning and facilities.

“This hotel does not feel as a 3 star hotel not even 2.5 star.”

Aug 21, 2008 by Evelyn from Brighton, MI
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[6]

• Location.
• Very dirty carpets, rundown, holes and scratched walls and elevator.

“In need of a facelift. dirty, rundown, good location.”

Aug 21, 2008 by George from Providence, RI
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[3]

• Location.
• Dirty, not kept well.

“A grave disappointment. This hotel is a 1 star. It is highly overrated. Dirty sink in bathroom and old furniture throughout the hotel. Not inviting; not comfortable.”

Aug 18, 2008 by Karen from Jacksonville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds and linens were very comfortable and the fitness room adequate.
• No free breakfast, but the price was exceptional.

“Probably the best Holiday Inn I've ever stayed at. The rooms were spacious with comfortable beds and linens. Priority club members receive a free drink at the hotel lounge.”

Aug 13, 2008 by Ivana from Germantown, MD
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Excellent location, helpful staff, good parking.
• Broken ice machine, teenagers in halls, musty room smell.

“Wonderful value for room. Sadly the ice machine was broken but the front desk staff was helpful and cheerful. My room was handicapped accessible so the bathroom was large with a walk in shower. The laminate flooring was great and preferable over carpeting even for able-bodied guests. Oddly the iron and microwave were not located anywhere near an outlet. View was dreary; back lots and garages. Room overall was very attractive with a nice comfy chair/ottoman plus desk and desk chair.”

Aug 7, 2008 by Marilyn from Burlington, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Attractive, clean, smelling room, extremely comfortable beds, beautiful linens.
• Couldn't find a layout of hotel, fire escape routes etc.

“We had not been to this hotel for several years. We were extremely satisfied with our room, the location, the staff. It was a very pleasant experience.”

Aug 5, 2008 by Gary from East Hampton, CT
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[7]

• Location.
• Incorrect description of room, dirt in tub, filthy carpeting.

“Was promised a microwave and refrigerator in the room. The first room did not have such facilities. The second room had a handful of dirt in the tub. The question is why? My boy's hand and feet were filthy from walking/crawling on the floor. The refrigerator was not functioning. Had to have maintenance come at 9:30 at night to provide knob to turn on.”

Jul 31, 2008 by Brian from Sumter, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The bedroom suite was very nice with couch, bed and chair.
• The TV had a poor picture with diagonal lines. Staff could not fix the problem. Suggest new flat screen.

“The hotel was great with only two exceptions: 1. The TV I had was not a 3 star quality. It had a very poor picture. 2. Getting room service was confusing. The book said it was up till 10 PM but when I called there was confusion as the dining room close at 9 PM. I eventually got my food after 3 tries. Besides that the staff, room and lobby were great. I would mention that the 4th floor ice machine was broken and they might want to remodel the landing by the elevator on the forth floor. Hope this helps. The food at the restaurant and service was fabulous.”

Jul 22, 2008 by Family from Stoneham, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, and friendliness of the staff.

“Our visit to the Holiday Inn, Concord NH was for a court case and so we arrived a little tense and stressed. But, having been treated so wonderfully by the staff, and the beautiful environment of the hotel, it's location and the excellent food at their Nonni's Restaurant, what was supposed to be a trying time turned out to be a mini vacation. Thank you Holiday Inn, and Thank you Nonni's for making our time in NH fabulous and enjoyable! We will be back!”

Jul 22, 2008 by Mark from Honeoye Falls, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great pool area, room very comfortable even for the whole family.
• No continental breakfast.

“Overall, great experience.”

Jul 22, 2008 by Marilyn from Lagrange, ME
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• We had 2 double beds which were very comfy.
• Nothing.

“Clean, easily accessible and the staff was very friendly and helpful.”

Jul 20, 2008 by Bonnie from Rome, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient to I93.
• It was ok.

“The hotel is fine - but not like the other I've been to.”

Jul 19, 2008 by Aldo from Stoneham, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was comfortable, clean and the staff was stellar, also their restaurant Nonni's was absolutely wonderful!

“I came to the Holiday Inn in Concord, NH with family members for a custody case with the NH Court. Being treated wonderfully by the staff and the pleasant environment made my stay feel like a "mini vacation". Also, their restaurant, Nonni's, was the best, we all enjoyed it very much and ate most of our meals there! Thank you Holiday Inn and most of all, thank you, Nonni's for turning a stressful time into a peaceful and pleasant experience.”

Jul 18, 2008 by Shayna from Middleton, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean, quiet, friendly staff, good food, quick room service, comfortable bed.
• NA.

“The staff is extremely friendly and helpful. The food was great, bed extremely comfortable. Pool/Jacuzzi/sauna was very nice.”

Jul 15, 2008 by Catherine from Walworth, NY
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[10]

• Restaurant was fantastic, location was great.
• Terrible air-conditioning/fan unit. Sandpaper towels. Dirty lobby carpet. No upkeep of need for towels/garbage. Too much chlorine-pool.

“This hotel needs to re-do air-conditioning, clean the lobby carpet, and have their staff check in on rooms even if the guest is staying over for another night. Towels on floor were not picked up and restocked. Garbage was not emptied.”

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Amenities at Holiday Inn Concord, Concord

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub City Center Coffee Maker in Room Connecting Rooms Copy Service DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Parking Pool Porters Radio Refrigerator Restaurant Room Service Safe Deposit Box Satellite TV Sauna Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Wake-up Service