Best Western Sovereign Hotel-Mystic

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User Reviews for Best Western Sovereign Hotel-Mystic, Mystic

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Aug 25, 2008 by Alan from Groton, CT
Overall Rating: 8
Cleanliness:[4] • Staff:[10] • Location:[6]

• Staff was very friendly.
• Hotel in disrepair - uncovered electric outlets etc.

“This hotel is on the lower edge of 2 star at best. In my room there were uncovered electric outlets and no adequate power for your computer near the desk or anyplace else. The landing railings by the 2nd floor stairs were about 2 feet high, unsafe for anyone over the age of 4. Hotel was clean and restaurant was ok. No room service. Nice staff.”

Jul 22, 2008 by Dolores from Milford, CT
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[7]

• Only plus was convenient to area.
• Dirty, unfriendly, very run down.

“Would never stay at this hotel again. Staff was very unhelpful and hotel was very dirty and run down.”

Jun 15, 2008 by John from Goshen, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[2] • Location:[8]

• It was close to major highways.
• Bare bones/ no frills; couldn't even get ice at vending.

“Cheapest hotel in the area; if it's all you can get or afford; its fine. Don't expect much.”

May 24, 2008 by John from Saco, ME
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• It was comfortable and room was easy to get to from parking.
• Nothing.

“Comfortable & clean. We would stay there again.”

May 15, 2008 by Heather from Hanover, MA
Overall Rating: 4
Cleanliness:[1] • Staff:[5] • Location:[8]

• It's location.
• There was hair in the bed when I undid the sheets & the pool was dirty.

“I would personally not go back to this hotel at all I was rather disgusted with the hotel cleanliness!”

May 12, 2008 by Mike from Madison, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient location.

“It's what you should expect from a Best Western. Nicer then most.”

Aug 27, 2007 by Mark from Schenectady, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The continental breakfast was great.
• The pool was on the cold side.

“This hotel was in a great location, the staff was helpful and friendly and the free continental breakfast was a definite plus. The indoor pool was definitely cold.”

Aug 4, 2007 by Nick/Jennifer from Fairfield, CT
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[7]

• Location.
• Hotel working on a tight budget. Couldnt supply extra towels, room had terrible odors of bleach and urine.

“Poor. Will probably close or sold. We left and took a room at the Residence Inn, where they worked hard to please their clients.”

Jun 28, 2006 by Michael from Fountain Valley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Close, convenient, cheap, well equipped. All I needed.
• They gave me a smoking room.

“It was a decent place to sleep for the night. If all you are doing is a little sight-seeing or going to Fox woods, it's perfect.”

3 of 4 people found this review helpful.

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Amenities at Best Western Sovereign Hotel-Mystic, Mystic

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fishing Fitness Center or Spa Free Local Telephone Calls

Free Parking Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room Parking Pool Restaurant Safe Deposit Box