Hilton Mystic

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User Reviews for Hilton Mystic, Mystic

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Apr 24, 2008 by Barbara from Old Orchard Beach, ME
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The location to the attractions we wanted to go to in Mystic, CT was excellent. The pool area was bright and clean. The hotel was attractive & clean.
• The in room movies was not working that weekend, which disappointed the kids.

“We thoroughly enjoyed our stay at the this hotel. We went to the aquarium next door and the hotel offered discount tickets which was nice. The hotel was bright and modern and the rooms were clean, spacious and attractive. The beds were very comfortable and the pool area was clean and bright and very nice. We definitely enjoyed our stat at the Mystic Hilton!”

Mar 25, 2008 by Johnnie F. from Feura Bush, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• No additional charge for in room wireless and it works!
• No complimentary coffee bar.

“Overall excellent! Cleanliness, comfort, staff, location are items I "expect" in a 3.5-4 star and this hotel met expectations. My two "pet peeves" in any quality hotel are: 1) In-room wireless access - must be fast! (2-3 mb minimum), must provide a quality connection in all rooms (even those at the end of the hall), and there must be no additional daily charge. Hotel met the standards on all counts. 2) Any quality hotel should have a complimentary, morning coffee bar, those foolish little pots in the room just don't cut it and charging for the coffee is just too petty to address, on this count they fell down. No coffee bar and even getting two cups to go in the restaurant was a hassle.”

Mar 24, 2008 by Kenneth N. from Portsmouth, RI
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• It has a small but nice pool and a small but good exercise room.

“The hotel is well maintained and very convenient to all tourist attractions and restaurants in Mystic. The staff was very friendly and helpful.”

Mar 6, 2008 by Mirjam from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The beds were comfortable and the room was clean.
• They called at 6:00 am with a wake up call which we did not request.

“I liked everything about the hotel except for the fact that they called our room twice with a wake up call which we did not request, we just wanted some sleep. Other than that everything was clean, nice and the staff were friendly.”

Mar 5, 2008 by Dean from Drewsville, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Most comfortable bed ever in a hotel.
• Loved everything.

“I would recommend this hotel to anyone looking for a place in the mystic area.”

Feb 27, 2008 by Melvin from Mt. Kisco, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean rooms,pleasant staff,easy parking.
• The couple we were with missed a day due to a snowstorm,cancelled the room but was still charged.

“We came to visit the casinos but enjoyed the town of mystic and the indian museum at foxwood as a pleasant bonus.”

Feb 21, 2008 by Taku from New York, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Best location for family traveling.
• Swimming pool should open until 2am or midnight.

“Great location, great room with great price and spacious parking lot with safe neighborhood!”

Feb 21, 2008 by John from W.Yarmouth, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean.
• No mini bar.

“Very clean, friendly staff, no shuttle to local casinos, no mini bar in room, breakfast at hotel restaurant was fair at best.”

Feb 19, 2008 by Kim from Pittsfield, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The atmosphere of the room was nice, nice bedding and furniture.
• Could extend our check out because of a full house coming in. Didn't try to work with us.

“The hotel was very well maintained and clean. The staff was well dressed and polite. Room service was good, a little expensive, but it is room service and you're paying for that convenience. I just wish they worked a little harded at trying to extend out stay but right off the bat I was told no, we need ALL room at 11am. A little disappointed with that. Being a previous supervisor was a hotel I would always try and work with the guest. Other than that our stay was great.”

Feb 14, 2008 by Bob from Toms River, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[5] • Location:[10]

• The bed was the most comfortable one that I've slept in and I've done a lot of sleeping in a lot of beds.
• The plumbing traversing down the wall behind our bed provided us with acoustic reaffirmation that the toilet was still working in the room upstairs.

“We think we got our money's worth it was clean and new looks like all the construction renovation is done for now the bed was great! Cable TV very good minor complaints: the aforementioned plumbing seemingly routed directly behind the bed and the room heater with the energy conserving always on causing the fan to clank to a halt and bang every time it started waking us many times in the otherwise quiet night (hint to the Hilton people, please give us the choice on a switch to select continuous fan its minor white noise is preferable to the abrupt clank-to-silence) I would go here again. As we were leaving I noticed some cobwebs in a corner of the room wonder if I was in the same room that one of your written descriptions mentioned.”

Feb 7, 2008 by Cindy from Athol, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The bed was very nice.

“The hotel was great.”

Feb 6, 2008 by Candace from Savoy, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean, updated, and free wireless internet.
• No complaints!

“Excellent value - great location across the street from the Mystic Aquarium (and a Starbucks). Rooms are updated with duvets on the beds, and very clean. I thought it was a new hotel and was surprised to hear that it was 25 years old.”

Jan 10, 2008 by Rosemary from Bristol, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was awesome.
• Heating system odd.

“We were extremely please with the hotel and the room. It was huge and luxurious. The heating system was strange. If you had the heat on and then shut it down, the thermostat then reverted to a much cooler range cooling the room down immediately. Didn't seem to hold the heat. I would definitely recommend hotel to anyone.”

Jan 7, 2008 by Lily from New York, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• The room was quite large and comfortable.
• The front desk was understaffed and not very friendly.

“In short, we liked the room and the location of the hotel. The front desk staff was not as friendly as we expected for a Hilton, but they were helpful. The restaurant was limited for breakfast, unless you wanted the buffet. It was also New Year's Eve and there was no special meal planned, just appetizers and music in the bar. We expected more.”

Nov 24, 2007 by Greg from Glen Allen, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very convenient to the interstate and attractions of mystic.
• Parking lot construction at the entrance of the hotel.

“Very nice hotel. The quality of this hotel for the price way exceeded my value expectation. I would stay there again on my next visit to mystic.”

Nov 16, 2007 by Mitch from Mattapan, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pleasant and inviting.
• No fridge/microwave.

“Everything was great. I would recommend adding fridge and microwaves for people staying more than one night though. Other than that this is an excellent hotel.”

Nov 1, 2007 by Jim from Raritan, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Great room, great value.
• Entrance was under renovation.

“Perfectly situated for the historic mystic and surrounding areas.”

Oct 30, 2007 by Barbara from Old Orchard Beach, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient to area attractions. Easy to get to. Nicely decorated and clean. Nice indoor pool area. Fast and friendly check in/out.

“Although my husband and I came here for a quick get away. We will definitely be back with the kids. The hotel is located near many family friendly attractions and has a nice heated indoor pool area that we will utilize with them. We will definitely be back! The staff was courteous and friendly and our room was spacious and clean and the king size bed was very comfortable!”

Oct 30, 2007 by Loretta from Melrose, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was/is clean. The bed was awesome and the service was excellent.
• Construction/landscaping outside.

“I loved the bed. I want one. I had a great nights sleep. I ordered room service and the food was excellent. The overall staff was helpful and friendly. The room was very clean.”

Oct 26, 2007 by Mike from Decatur, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Easy access from the highway.
• Rooms are not quiet; you can hear other guests doors open and close.

“Decent business / convention hotel with easy access of off I 95. If you travel with family or looking for a nice family summer vacation, the hotel is located across the street from the mystic aquarium.”

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Amenities at Hilton Mystic, Mystic

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Beach Business Center Call hotel Casino Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Free Parking

Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services