Hilton Mystic

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User Reviews for Hilton Mystic, Mystic

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Oct 23, 2009 by Diane from Highlands Ranch,CO
Overall Rating: 9

• Very comfortable beds.
• No comp breakfast; room right next to the elevator.

“This hotel was clean, nice, and comfortable. The front desk could have been friendlier.”

Oct 18, 2009 by Alisa from Yonkers,NY
Overall Rating: 9

• Quiet sun room near lounge to read or relax in.
• Our room did not have a micro/fridge.

“In a great location. Two exits away from Fox woods casino. Walking distance to eating spots and shops.”

Aug 27, 2009 by Diane from Barkhamsted,CT
Overall Rating: 8

• Comfortable beds, relatively clean bathroom.

“Pleasant experience overall.”

Aug 17, 2009 by debbie from Fall River,MA
Overall Rating: 7

• staff were awesome.
• beds were uncomfortable. rooms need updating.

“we stayed in room 452 and there was a hole punched in the air cond/heat unit, bed mattress was very uncomfortable, bathroom very small, rugs severely stained. staff were excellent and food was great. glad i only paid $67.00 per night through priceline.”

Aug 17, 2009 by Katie from North Grosvenordale,CT
Overall Rating: 6

• Great location, nice atmosphere.
• Room not ready until 3 hours after check in, one room with broken a/c cover.

“We stayed at the Hilton Mystic for one night with a large group booking four rooms. We had booked the same trip last year and had a lovely time. This time was not as nice. At check in we requested two kings and two doubles. Only three parties had arrived and the front desk girl mixed up all the rooms. Everyone stayed in a room under a different name. One party had to get their card reset because she had given them the wrong room number. One party couldn't check in at all (they needed to switch with the absent party, and when mentioned to staff they did not offer to rectify) because they had got a double room when they needed a king.”

Aug 3, 2009 by Joel from Essex Fells,NJ
Overall Rating: 9

• The room had good lighting.
• The pool was smaller than I expected from the photos.

“Excellent Hilton Hotel in Mystic, centrally based near the Aquarium and Mystic Village. Easy access to Foxwoods and Mohegan Sun via I-95. Clean and well-maintained, this hotel had friendly staff at the front desk. The room was large and well-lit. Bed was very comfortable. Overall, a very good experience.”

Jul 12, 2009 by Annette from Shelton,CT
Overall Rating: 10

• Easy to find off highway & clean

“It was clean, the staff was friendly and I would go back.”

Jun 23, 2009 by Barry from Paterson,NJ
Overall Rating: 9

• It was very close to all attractions
  I want see.
• Food could been better and cheaper.

“Very clean and comfortable. We have good time use swimming pool but check out time could been later then 11am.”

May 2, 2009 by Michelle from South Dartmouth,MA
Overall Rating: 10

• The staff was super friendly and helpful.

“The staff was extremely helpful. The hotel was immaculate. The bed was comfy.”

Mar 25, 2009 by Gail from Syracuse, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location, friendly staff and clean.
• No door near rear parking, long walk in cold/dark to front door.

“Enjoyed our weekend stay. Friendly staff, light bulb blew out in bathroom and someone was sent within 10 minutes of calling to replace it. Very clean throughout the hotel. Would stay there again when visiting the area. Easy access to Interstate 95 and many nearby attractions.”

Mar 11, 2009 by Tom from Weatogue,CT
Overall Rating: 3

• Location.
• Just about everything.

“The heating element in the room was so noisy,you couldn't sleep. We finally had to turn it off and put on an extra blanket. (We were cold, but at least it was quiet). The pool didn't even look inviting - it appeared to be very cloudy in color. The hotel didn't even provide coffee or anything for the people staying there (that is in the lobby area).That is a first for us.”

Feb 25, 2009 by James from Philadelphia,PA
Overall Rating: 10

• Very clean, Nice room, very comfortable loved the bedding would stay again.
• No towels at the pool/ hard to get. Pool was cold compared to most indoor pools.

“Excellent. Would stay in again.”

Feb 19, 2009 by Teresa from Longmeadow,MA
Overall Rating: 9

• The atmosphere was very nice.
• No hot tub.

“This hotel was very nice. We were very pleased with the the room and the staff was friendly and very helpful. I would recommend it.”

Oct 16, 2008 by Maureen
Overall Rating: 10

• It was fantastic -
  very comfortable.
• Liked everything.

“Thank you for a wonderful experience. I would not only go back to this hotel, but I would be very disappointed not to get this hotel again if I were in the Mystic area.”

Oct 12, 2008 by Janet
Overall Rating: 7

• Comfortable beds, clean, friendsly front desk staff.
• The resturant and bar were not very good, ate off property.

“This hotel is close to all the atractions in the area. Clean, free parking and close to other resturants and hotels. The room was comfortable and perfect for a one night stay. If I was staying longer, I would like to have an upscale restuant and lounge on property. Friendly staff, however front desk seemed slightly understaffed. One preson was handling check ins, phones, laundry and customer requests.”

Sep 11, 2008 by Tammy from Flint, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Excellent rooms and staff.
• No hot tub at the pool.

“Beautiful hotel located very easily off the interstate highway. Close to many local attractions. Rooms were very nice and clean. There was construction at the time of our stay, but it did not hinder our visit.”

Sep 4, 2008 by Chris from New Bedford, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location.
• The breakfast buffet was expense.

“We had a wonderful stay. Pool was small but nice and staff the was great. I just wished there was a continental breakfast and more then just the small coffee pots in the room. Coffee in the room just don't cut it. Especially with warm liquid creamer that who knows how long it was in the room.”

Sep 1, 2008 by Kathy from Mason, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was clean and very comfortable.
• It did not serve complimentary breakfast.

“The hotel was very clean and comfortable and very convenient to the attractions that we wanted to see.”

Aug 28, 2008 by Murray from Marblehead, MA
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[7]

• Convenient location.
• Did not honor 3pm Check In--Room not ready until 4pm.

“I stayed at this hotel in conjunction with a wedding which was called for 5pm in Waterford CT, 15 miles away.”

Aug 25, 2008 by Bill from Goffstown, NH
Overall Rating: 7
Cleanliness:[10] • Staff:[3] • Location:[10]

• The room and location met expectations.
• The hotel dinner restaurant is only open Fri and Sat.

“We enjoyed the room as it was good size and very clean, but we were looking forward to eating dinner at the restaurant and it was only open Fri and Sat. The TV remote did not function well and we did not know what was on what channel. I can't really tell you much about the staff as we checked in at the desk and then checked out at the desk. There was a bell boy at the revolving door just standing there and basically doing nothing and saying nothing - not that we needed him to help us. Clean room and good location and I would recommend to others.”

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Amenities at Hilton Mystic, Mystic

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Beach Business Center Call hotel Casino Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Free Parking

Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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