Days Inn Mystic

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User Reviews for Days Inn Mystic, Mystic

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Aug 17, 2009 by Nadia from Carmel
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[7]

• Rooms were fairly clean.
• Terrible service.

“The hotel itself wasn't bad but the customer service was horrible. I have been waiting three months for my receipt and have yet to receive it. I called them four times and still nothing. When I called back to complain the manager he cared less. I would never stay with there again.”

Aug 4, 2009 by Char from Matthews,NC
Overall Rating: 1

• nothing
• room way to small, no rollaway avail.

“I would not use this hotel again. The room was very small. The bathroom was so small, this sink did not even fit in it. It had to be in the room. We needed a rollaway bed because we have an older son and daughter who don't care to sleep together. Understandable. The beds were so small that half way through the night my son slept on the floor because both, he and his dad didn't fit on the bed.”

May 27, 2009 by Linda from Hinsdale,MA
Overall Rating: 6

• Parking was convenient to room.
• Unable to use HBO due to incorrect remote control, day 1, unable to purchase movie in 2nd room due to staff unable to access how to charge credit card.

“On first day we wished to sleep in, mail knocked at 9 am waking us up to clean the room as we were there for 3 days. I asked her to come later and she never did.”

Apr 9, 2009 by Julie from Hanson,MA
Overall Rating: 7

• Location.
• Dated.

“A clean room that I could rest my head after going to the casino.”

Apr 9, 2009 by Tammy from Torrington,CT
Overall Rating: 8

• Location.
• Small bathroom.

“The location to everything Mystic has to offer is great. The bathroom is small but for a short stay is tolerable. Would stay here again.”

Apr 1, 2009 by Liz from Westbrook,CT
Overall Rating: 9

• How the towels were folded with a flair, an extra touch.
• The reviews I read, stated how good the continental breakfast, nothing spectacular.

“Overall this hotel was very nice, the room was cleaner than I thought it was going to be, plenty of pillows and towels. Their was minimal noise but we are traveling in the winter, so I'm not sure if that would apply all the time. The only thing that was truly bothersome was the price of movies to rent and the television was in serious need of replacement. Most were are all minor cosmetic issues.”

Feb 19, 2009 by Michael from Brockton,MA
Overall Rating: 8

• We had a 2 room sweet very much like home / seconds from highway.

“Overall stay was nice really.”

Feb 10, 2009 by Scott from Philadelphia,PA
Overall Rating: 8

“Clean rooms, friendly staff. Continental breakfast only had bagels, English muffins, and cereal”

Feb 4, 2009 by Lora Gambuto from Cranston,RI
Overall Rating: 8

• The location and the size of the room.
• It was a bit musty.

“The hotel was comfortable and easily accessible too. It was just what we needed for a one night stay.”

Aug 26, 2008 by Madeline S. from Manchester, NH
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[4]

• Nothing at all.
• Attitude, lack of knowledge, helpfulness, attitude.

“Employees were absolutely unfriendly, unknowledgeable; Customers were an interruption to their personal chit chat. Turned backs on customers, had to slam the desk to get attention. Would never ever recommend this hotel. Rooms didn't have TV channel list. Had to get at desk, was given with surly attitude. Asked young man what he was going to do about wrong directions to room, etc. He just stood there blankly staring into space. Made no effort to apologize for our inconvenience. Girls (all 3 of them) were absolutely clueless about customer service or courtesy.”

Aug 11, 2008 by Brian from Plainville, CT
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[8]

• Location, value.
• Carpets were dirty. Our socks were filthy after walking around. Room smelled like musty.

“Our first room was fine except that the television did not work. We were moved to the room next door and immediately noticed a musty and/or perhaps industrial strength cleaner smell. May be they used something to try and cover up cigarette odor? I turned on the AC in hopes of the smell going away. The smell wasn't as bad as when I looked at my socks after walking around for a little while. They were filthy! The floor seemed really damp and unclean. We had to wear our shoes around the room.”

Jul 29, 2008 by Kevin from Waterbury, CT
Overall Rating: 9
Cleanliness:[7] • Staff:[6] • Location:[8]

• I like the location and convenience of this hotel.
• The TV blew up and one of the treadmills in the room didn't work.

“I was not happy when I saw smoke coming out of the TV. Also we wanted to use the 2 treadmills and one was out of service. We received a $20 discount for the TV.”

Jul 20, 2008 by James R. from Bellevue, NE
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location to Mystic Aquarium.
• WiFi connection was very poor.

“Overall, the stay was OK. AC wasn't as good as it could have been and mattresses weren't very comfortable after a long day of sight seeing. The continental breakfast was good.”

Jul 16, 2008 by Theresa from Mendham, NJ
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[10]

• Location.
• The same stain was on the hallway carpet our whole stay.

“Good for a Days Inn.”

May 30, 2008 by Nichol from Philadelphia, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• It's not to far from casino.
• The hotel was great.

“I would love to stay again.”

May 1, 2008 by Kenneth from Malden, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• It was convenient to all locations.
• No sink in the bathroom.

“This hotel had a great staff, and was Avery pleasant stay.”

Apr 30, 2008 by Kathy from Hudson Falls, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Friendly staff.
• Too long of a wait to check in and check out.

“Friendly, good location.”

Apr 23, 2008 by Laura from New Rochelle, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean and convenient location.
• The beds were not very comfortable.

“The staff was pleasant and accommodating and the room was clean. Convenient location for us, would go back if necessary.”

Mar 21, 2008 by Bobbi from Bowdoinham, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location was great. Very quiet. No constant sound of traffic.
• No comment-everything was great!

“The location was such that the hotel is set back from the street and therefore was quiet. The hotel was also clean and the bed was comfortable.”

Mar 11, 2008 by Dan from Ashburnham, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• King size bed and couch to sit.
• It was all good.

“Had a great night wanted to stay another.”

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Amenities at Days Inn Mystic, Mystic

24 Hour Front Desk AM/FM Alarm Clock Adjoining Rooms Air Conditioned Breakfast Bus Parking Casino Coffee Maker in Room Concierge Desk Conference Facilities Connecting Rooms Continental Breakfast Copy Service Elevators Free Airport Shuttle Free Local Telephone Calls Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Ice Machine Iron Ironing Board Jacuzzi Laundry Service

Laundry/Valet Services Meeting/Banquet Facilities Microwave Modem Lines in Room Modem in Room No Smoking Rooms/Facilities Outdoor Pool Over Sized Rooms Parking Pets Allowed Pool Pool View Recreational Vehicle Parking Refrigerator Room Service Safe Safe Deposit Box Shops/Commercial Services TV Remote Control Television with Cable Truck Parking Vending Machines Wake-up Service Wheel Chair Access

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