The Flagship Inn and Suites

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User Reviews for The Flagship Inn and Suites, Groton

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Jun 5, 2008 by Nancy from Troy, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Price.
• To close to highway, noisy.

“This was a good room if your looking for an inexpensive place to stay for the night.”

Feb 15, 2008 by Doug from Dayton, OH
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[6]

• Nothing.
• Everything.

“While this room was some what clean it was not what I expected, the photos in the room description were taken from 2 different rooms and then placed in the description, there was no clock radio as the ad said there would be, the room had recently had some work done inside but it was obvious more needed to be done, they charge a $10.00 deposit just to use the phone in the room but did not inform me of the when I checked in and to top it all off the drapes were torn and had holes in them and the bed was very uncomfortable.”

Nov 27, 2007 by Jason B. from Poughkeepsie, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[7]

• Newly renovated inside rooms.
• Should be renovated outside.

“This hotel doesn't look great from the road but the rooms are newly renovated and clean.”

Nov 18, 2007 by Chuck from Colerain, OH
Overall Rating: 5
Cleanliness:[6] • Staff:[2] • Location:[4]

• Cheapest available.
• Sheets too small, not fitted, blanket was poly/plastic.

“Was less than expected, one day the room cleaners banged on door to gain access to clean room?”

Nov 7, 2007 by Jay from Williamstown, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• That my room had a nice size fridge w/freezer and a kitchen sink and cabinets to store food.
• The in room coffeemaker was dirty and the coffee was not good.

“For a quiet, clean, mostly comfortable room with some decent extras, this was a fine place to stay. Check in was very quick and easy.”

Oct 16, 2007 by Ron from Rocklin, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[8]

• Good price, located near mystic seaport.
• Poor upkeep of building, only one pillow and one blanket in the room. Requested more pillows, received one - manager said they were all out.

“Hard to locate. So called "cont. Breakfast" consisted of watered down apple juice, orange juice, and cheap donuts. Room had several items that needed to be fixed (i.e. towel rack pulled from wall, plaster broken around door) room was clean, but queen bed sheet had been put on sideways and we had to remake the bed.”

Oct 13, 2007 by Peter from Hicksville, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Request for queen bed and n/s room observed.
• Toilet low and small.

“Okay for our purpose. Manager could have been more talkative.”

Sep 13, 2007 by Terriann from Hopewell Junction, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Good water pressure.
• Reservation person was rude and not helpful; Room was disgusting.

“The reservation person was rude and unhelpful. The room itself was dirty. There was no vanity under the sink. It was plywood. There was no closet. When we requested a portable crib to be available in the room, the reservation person refused and said it had to be done in person. When we tried to upgrade to a king sized bed or two double beds, we were given two different prices. The first person told us it would be an additional $25 and at check-in we were told an additional $15 so we kept our original reservation. When we requested two room keys we were told they had lost one of them and only one key was available with a $5 charge if it was lost, therefore we had to be available for each other at all times to get in and out of the room. There was no closet in the room. If you were in need of a hair dryer or ironing board it had to be requested; it was not already available in the room. The room itself was dark, old, and had not been updated probably since the hotel was built. In between two sections of the hotel was garbage and plywood piled up. This hotel was disgusting.”

Aug 2, 2007 by Joanthan C. from Chicopee, MA
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[7]

• Good shower pressure.
• Hair in sheets on arrival and bad musty smell.

“Barely good enough not to leave on arrival.”

Jul 18, 2007 by Donna from Winthrop, ME
Overall Rating: 1
Cleanliness:[1] • Staff:[1] •

• I honestly can't think of anything!
• Almost everything. It was really just awful.

“I was incredibly disappointed. However, this was just awful really. It was not the right thing to do. The air conditioner didn't even have a cover on it, was dirty, they offered coffee in the am with curdled milk. We had to use a cot because there were two of us. It was musty etc. Not a good experience at all.”

Jun 13, 2007 by Tami B. from Ft Mitchell, KY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• There was visible black mold on the ceiling in the shower. It smelled in the room, which only had one very shabby bed. It was the worst room ever.

“I would not want a dog to have sleep here. The motel/not hotel was located next to a major highway, serious noise constantly, particularly at night when patrons are trying to sleep. Additionally, your customer service representative sounded as if she were about 13 years old and was absolutely useless. She could have cared less about myself and my 15 year son's concerns. I was so not impressed on this 'budget' selection. Please take it off as a choice, even if is inexpensive.”

Mar 25, 2007 by Patricia from Sanford, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to attractions.
• No one really spoke good English.

“It was clean and close to attractions.”

Feb 27, 2007 by Scott from Plattsburgh, NY
Overall Rating: 5
Cleanliness:[1] • Staff:[6] • Location:[6]

• Price.
• Did not care for the clientele in hotel. Appears to be a place for crack heads.

“I got what I paid for. There were burgers on the walls, yellow smoke streaks all over walls, the fridge would barely work and made allot of noises thru the night, remote didn't work. Seems that this inn also dubs for a crack house. We had people coming out at 2:30 in the morning begging us for cigarettes. This is not a place I would bring my children. Although I would stay there again if I were looking for cheap accommodations.”

Jan 3, 2007 by Shannon from Sanford, ME
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Closeness to destination.
• Everything else.

“If you don¿t mind the smell, the dingy room, the raucous keg party going on next door or having the deadbolt unlocked by an employee without knocking when you are in a compromising position only to then have the same employee refuse to have the courtesy to step out of line of sight or even shut the door when confronted by my boyfriend by all means stay at this hotel.”

Sep 11, 2006 by Sue from Edison, NJ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The room was comfortable.
• The 'free' continental breakfast ended at 9:00 am, so we missed out on it.

“The motel room was comfortable. Free continental breakfast is from 7:00am - 9:00am only. It takes more than 15 minutes to get to the casinos; more like 30-45 minutes. Mystic seaport is about 15 minutes away.”

Sep 8, 2006 by Michael from Waterbury, CT
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[8]

• Close to casino.
• Hotel desk staff.

“Excellent value and location. Staff was not the friendliest.”

Aug 31, 2006 by Eric
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• Location.
• Staff is rude, arrogant, and unaccommodating; rooms are filthy.

“Worst motel I've ever stayed in. Bedding was filthy and soot marks lined the bath tub and sink. I complained about it to management and the fact that there was no running hot water in the shower. Manager refused to look into the situation until I threatened to leave and place a complaint about him with Visa Card regarding the charge. The following morning, this very same man told me I had to pay $10.00 for a Continental Breakfast he clearly advertised as being free and complimentary. It was a single bran muffin that wasn't worth more than $2.00.”

Aug 28, 2006 by Sue from Danbury, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Room was clean.
• People working there didn't speak English well.

“Not bad for the price-I would probably come again.”

Aug 25, 2006 by Lisa from Duluth, MN
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[9]

• Friendly family runs this hotel.
• Very musty smelling, not the cleanest.

“Some nice people run the motel, but my room was very musty smelling. It was fairly clean but things need improvement. I thought it was pricey for the quality”

Aug 3, 2006 by Edward from Middleboro, MA
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[4]

• N/A
• See what I liked.

“Can't be bothered! Told the story to your rep on the phone.”

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Amenities at The Flagship Inn and Suites, Groton

AM/FM Alarm Clock Coffee Maker in Room Free Local Telephone Calls Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Room Service Safe Deposit Box Television with Cable