Comfort Suites Norwich

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User Reviews for Comfort Suites Norwich, Norwich

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Jan 27, 2010 by Kevin from Cornwall On Hudson,NY
Overall Rating: 6

• The bed was comfortable.
• Not very attractive.

“I would use this hotel again, but at a much lower price.”

Dec 22, 2009 by Sue from Wilbraham,MA
Overall Rating: 8

• Free services to casino and free breakfast.

“The staff was friendly. We received complimentary shuttle to the casino along with a free buffet ticket. The breakfast was excellent with a wide variety of foods.”

Dec 1, 2009 by Dee from Warwick,RI
Overall Rating: 6

• I
  liked the fact that the room was clean and there was a shuttle available to casino.
• The drunk shuttle driver who ran a red light, the staff who seemed to rush when describing information, I was itchy after sleeping in that bed.

“It was alright for the money. Would stay there again if I had to. Hated that the staff didn't exhibit customer service and also the shuttle driver was drunk, didn't have any comprehension as to who was on the shuttle and had run a red light while driving us to the casino. My friend and I had taken a cab back that night. Also shuttle times should be in line with the casino operating hours.”

Sep 9, 2009 by Jeff from Nantucket,MA
Overall Rating: 6

• Everyone was friendly.
• 
  
  

“OK for the price
I paid, could use some minor cosmetic upgrades.”

Sep 10, 2008 by John from Waterbury, CT
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[10]

• Great location and friendly staff.
• Room smelled a little stale. A little bit of someone else's hair was in our shower and on our towels.

“Overall, the stay was not bad. The location near the casino was very convenient and it was also quite affordable. We felt it was also nice that they had a free shuttle to the casino. The shuttles were very high in demand. It might be helpful to have more shuttles. What can you really expect for the shuttles being free though? The staff was helpful and courteous. We would definitely stay here again and recommend it to anyone who wants to stay overnight at the casino but can't afford their ridiculous prices for their rooms on site.”

Mar 19, 2008 by Liz from Saugerties, NY
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[8]

• The location near Mohegan Sun Casino.
• The room did not meet my expectations for the price.

“This hotel served it's purpose for what we wanted. I was a little disappointed. The room just did not feel like it was clean. The bathroom was the worst. The shower curtain was moldy and there was no ceiling fan. The paint was peeling over the shower. The heat in the room took, 15 minutes to work. It blasted cold air until then! Like I said, it served it's purpose, but I don't think that I would stay there again.”

Jan 8, 2008 by Kristen from Coventry, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• Nothing.
• Filthy rooms, no pool working, nor Jacuzzi, no shuttle keys didn't work.

“This place was disgusting! The shuttle driver was a maniac, drunk, text messaging while driving, talking on cell while driving, the pool was shut down, the Jacuzzi was shut down, or keys didn't work, the heat didn't work, and the shuttle only ran once an hour with a rock concert going on and we missed half the show!”

Nov 14, 2007 by Valerie from East Meadow, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Spacious room with Jacuzzi tub! Hotel had bar with complimentary appetizers/snacks. Continental breakfast was good.

“I was very happy with this hotel. The shuttle service back and forth to Mohegan sun was great! The king suite was a beautiful spacious room. The pool area was nice as well.”

Aug 23, 2007 by Richard from Naples, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[6]

• Quiet and friendly. Nice continental breakfast.
• Bathroom door hinges need oiling. Squeaked a little.

“Hotel overall was very pleasant. A little off the main roads but nice. Would stay again when visiting the area.”

Aug 20, 2007 by Raymond from Red Hook, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Its location and its room rate.
• They were not too informed about their shuttle to the Casino.

“Everything was fine except the shuttle to the Casino, we had tickets to a concert at 7 pm we checked in at 4 pm and was told the five and six shuttles were full. When we told the girl she didnt even offer a solution, we had to find out about a cab, we cost us extra money, we booked into this hotel for the shuttle and closeness to Casino. It was the only disappointment about the trip.”

Jul 11, 2007 by Paula from Weymouth, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Very nice breakfast buffet.
• Given wrong information regarding shuttle pick up.

“Pleasant stay. Friendly staff. Would stay there again.”

Oct 23, 2006 by Chris from Farmingville, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very clean hotel, nice staff.

• Amenities at Comfort Suites Norwich, Norwich

  AM/FM Alarm Clock Air Conditioned Bar/Lounge Breakfast Bus Parking Copy Service Elevators Exercise Gym FAX FEMA Approved Free Local Telephone Calls Free Newspaper Game Room Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

  Indoor Pool Meeting/Banquet Facilities Microwave Modem Lines in Room No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Parking Refrigerator Safe Deposit Box Sauna Smoke Detectors TV Remote Control Telephone Television with Cable Truck Parking