Comfort Suites Norwich [Norwich, CT]- Hotel Reviews - MyTravelGuide.com


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Comfort Suites Norwich 2-star

275 Otrobando Avenue, Norwich, CT

Courtesy transportation provided to Mohegan Sun Casino (6 miles) and Foxwoods Resort and Casino (12 miles).[more]

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User Reviews for Comfort Suites Norwich, Norwich

Average User Rating: 7.5
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[8.0]
Based on 34 user ratings

Sep 9, 2009 by Jeff from Nantucket,MA
Overall Rating: 6 Overall user rating

  • Everyone was friendly.


“OK for the price
I paid, could use some minor cosmetic upgrades.”

Sep 10, 2008 by John from Waterbury, CT
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[9] • Location:[10]

  • Great location and friendly staff.
  • Room smelled a little stale. A little bit of someone else's hair was in our shower and on our towels.

“Overall, the stay was not bad. The location near the casino was very convenient and it was also quite affordable. We felt it was also nice that they had a free shuttle to the casino. The shuttles were very high in demand. It might be helpful to have more shuttles. What can you really expect for the shuttles being free though? The staff was helpful and courteous. We would definitely stay here again and recommend it to anyone who wants to stay overnight at the casino but can't afford their ridiculous prices for their rooms on site.”

Mar 19, 2008 by Liz from Saugerties, NY
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[8]

  • The location near Mohegan Sun Casino.
  • The room did not meet my expectations for the price.

“This hotel served it's purpose for what we wanted. I was a little disappointed. The room just did not feel like it was clean. The bathroom was the worst. The shower curtain was moldy and there was no ceiling fan. The paint was peeling over the shower. The heat in the room took, 15 minutes to work. It blasted cold air until then! Like I said, it served it's purpose, but I don't think that I would stay there again.”

Jan 8, 2008 by Kristen from Coventry, CT
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[6]

  • Nothing.
  • Filthy rooms, no pool working, nor Jacuzzi, no shuttle keys didn't work.

“This place was disgusting! The shuttle driver was a maniac, drunk, text messaging while driving, talking on cell while driving, the pool was shut down, the Jacuzzi was shut down, or keys didn't work, the heat didn't work, and the shuttle only ran once an hour with a rock concert going on and we missed half the show!”

Nov 14, 2007 by Valerie from East Meadow, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Spacious room with Jacuzzi tub! Hotel had bar with complimentary appetizers/snacks. Continental breakfast was good.

“I was very happy with this hotel. The shuttle service back and forth to Mohegan sun was great! The king suite was a beautiful spacious room. The pool area was nice as well.”

Aug 23, 2007 by Richard from Naples, FL
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[6]

  • Quiet and friendly. Nice continental breakfast.
  • Bathroom door hinges need oiling. Squeaked a little.

“Hotel overall was very pleasant. A little off the main roads but nice. Would stay again when visiting the area.”

Aug 20, 2007 by Raymond from Red Hook, NY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Its location and its room rate.
  • They were not too informed about their shuttle to the Casino.

“Everything was fine except the shuttle to the Casino, we had tickets to a concert at 7 pm we checked in at 4 pm and was told the five and six shuttles were full. When we told the girl she didnt even offer a solution, we had to find out about a cab, we cost us extra money, we booked into this hotel for the shuttle and closeness to Casino. It was the only disappointment about the trip.”

Jul 11, 2007 by Paula from Weymouth, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Very nice breakfast buffet.
  • Given wrong information regarding shuttle pick up.

“Pleasant stay. Friendly staff. Would stay there again.”

Oct 23, 2006 by Chris from Farmingville, NY
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Very clean hotel, nice staff.
  • The bar should be open for a longer amount of time.

“This hotel is an excellent choice for the person who wants to go to Mohegan Sun without spending a lot on a room in the actual casino. This hotel offers a free shuttle service to and from Mohegan Sun that runs well into the night. And they even give you a ten dollar food voucher and a ten dollar bet voucher. For the price of the room, you can't beat it.”

Sep 8, 2006 by Ling from Lincoln Park, NJ
Overall Rating: 3 Overall user rating
Cleanliness:[3] • Staff:[1] • Location:[9]

  • Location. Closed to all attractions in the area.
  • Smoking room, staffs not helpful and did want to accommodate the needs of guests.

“This is the 1st time for us to stay in this hotel and will be the last. The good thing about this hotel is the location. it is very close to all the attractions in the area, e.g. Mohegan Sun casino is just a short 10 minutes drive. The hotel also has a sauna and indoor pool free for guests. But the staffs in the hotel is not friendly at all. Every time I felt like I was being treated as a low-priority guests e.g., I was given a smoking room and the staff didn't want to change it, a good place for good deals, now I feel I am compromising a lot of quality for cheap rates. A good deal only make sense when you can get the same or at least similar quality for less money.”

Jul 28, 2006 by Meghan from Middletown, CT
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Free shuttle service to Mohegan Sun w/ free coupon for buffet was great deal.
  • Front desk staff not very friendly.

“Good deal considering free shuttle to Mohegan Sun, with coupon for free buffet and the continental breakfast included. Good choice for a brief visit and not worrying about having to drive home from the casino

Amenities at Comfort Suites Norwich, Norwich

  • AM/FM Alarm Clock
  • Air Conditioned
  • Bar/Lounge
  • Breakfast
  • Bus Parking
  • Copy Service
  • Elevators
  • Exercise Gym
  • FAX
  • FEMA Approved
  • Free Local Telephone Calls
  • Free Newspaper
  • Game Room
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • Indoor Pool
  • Meeting/Banquet Facilities
  • Microwave
  • Modem Lines in Room
  • No Pets Allowed
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Parking
  • Refrigerator
  • Safe Deposit Box
  • Sauna
  • Smoke Detectors
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Truck Parking
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