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Comfort Suites Norwich
275 Otrobando Avenue,
Norwich, CT
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Average User Rating: 7.5 Cleanliness:[7.5] • Staff:[7.5] • Location:[8.0] Based on 39 user ratings |
Jan 27, 2010 by
Kevin from Cornwall On Hudson,NY
Overall Rating: 6
“I would use this hotel again, but at a much lower price.”
Dec 22, 2009 by
Sue from Wilbraham,MA
Overall Rating: 8
“The staff was friendly. We received complimentary shuttle to the casino along with a free buffet ticket. The breakfast was excellent with a wide variety of foods.”
Dec 1, 2009 by
Dee from Warwick,RI
Overall Rating: 6
“It was alright for the money. Would stay there again if I had to. Hated that the staff didn't exhibit customer service and also the shuttle driver was drunk, didn't have any comprehension as to who was on the shuttle and had run a red light while driving us to the casino. My friend and I had taken a cab back that night. Also shuttle times should be in line with the casino operating hours.”
Sep 9, 2009 by
Jeff from Nantucket,MA
Overall Rating: 6
“OK for the price
I paid, could use some minor cosmetic upgrades.”
Sep 10, 2008 by
John from Waterbury, CT
Overall Rating: 7
Cleanliness:[5] •
Staff:[9] •
Location:[10]
“Overall, the stay was not bad. The location near the casino was very convenient and it was also quite affordable. We felt it was also nice that they had a free shuttle to the casino. The shuttles were very high in demand. It might be helpful to have more shuttles. What can you really expect for the shuttles being free though? The staff was helpful and courteous. We would definitely stay here again and recommend it to anyone who wants to stay overnight at the casino but can't afford their ridiculous prices for their rooms on site.”
Mar 19, 2008 by
Liz from Saugerties, NY
Overall Rating: 7
Cleanliness:[5] •
Staff:[6] •
Location:[8]
“This hotel served it's purpose for what we wanted. I was a little disappointed. The room just did not feel like it was clean. The bathroom was the worst. The shower curtain was moldy and there was no ceiling fan. The paint was peeling over the shower. The heat in the room took, 15 minutes to work. It blasted cold air until then! Like I said, it served it's purpose, but I don't think that I would stay there again.”
Jan 8, 2008 by
Kristen from Coventry, CT
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[6]
“This place was disgusting! The shuttle driver was a maniac, drunk, text messaging while driving, talking on cell while driving, the pool was shut down, the Jacuzzi was shut down, or keys didn't work, the heat didn't work, and the shuttle only ran once an hour with a rock concert going on and we missed half the show!”
Nov 14, 2007 by
Valerie from East Meadow, NY
Overall Rating: 10
Cleanliness:[10] •
Staff:[8] •
Location:[10]
“I was very happy with this hotel. The shuttle service back and forth to Mohegan sun was great! The king suite was a beautiful spacious room. The pool area was nice as well.”
Aug 23, 2007 by
Richard from Naples, FL
Overall Rating: 8
Cleanliness:[7] •
Staff:[7] •
Location:[6]
“Hotel overall was very pleasant. A little off the main roads but nice. Would stay again when visiting the area.”
Aug 20, 2007 by
Raymond from Red Hook, NY
Overall Rating: 9
Cleanliness:[10] •
Staff:[8] •
Location:[10]
“Everything was fine except the shuttle to the Casino, we had tickets to a concert at 7 pm we checked in at 4 pm and was told the five and six shuttles were full. When we told the girl she didnt even offer a solution, we had to find out about a cab, we cost us extra money, we booked into this hotel for the shuttle and closeness to Casino. It was the only disappointment about the trip.”
Jul 11, 2007 by
Paula from Weymouth, MA
Overall Rating: 9
Cleanliness:[9] •
Staff:[7] •
Location:[9]
“Pleasant stay. Friendly staff. Would stay there again.”
Oct 23, 2006 by
Chris from Farmingville, NY
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
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