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Holiday Inn East Hartford
363 Roberts St,
East Hartford, CT
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Average User Rating: 7.5 Cleanliness:[7.5] • Staff:[7.5] • Location:[7.5] Based on 269 user ratings |
Nov 18, 2008 by
Kevin from St. Louis,MO
Overall Rating: 9
“The furniture, sheets, and towels were all in very nice shape. The workout and pool area was very good and always available.”
Oct 18, 2008 by
Pete
Overall Rating: 8
“Overall, I was pleased with the staff, location and the amenities. I would stay there again. Drawbacks are that the hotel needs a major overhaul. It feels and looks old and well used. The bathroom had mold at various spots. Having said all of that, it's a decent place for the price. I would stay again.”
Aug 20, 2008 by
Arthur from Oak Bluffs, MA
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[7]
“With all the options to stay in Hartford and the surrounding area this is the worst one.”
Aug 20, 2008 by
Jennifer from Stamford, CT
Overall Rating: 3
Cleanliness:[8] •
Staff:[1] •
Location:[5]
“Wi-Fi was not working. The lounge closed over an hour early on a Saturday night. The staff was rude. We were told that we could not get room service for breakfast. The restaurant only offered a buffet for breakfast, which was overpriced. The buffet ran out of food an hour before it ended and offered no substitutions for dietary needs.”
Aug 20, 2008 by
Scott P. from Ellettsville, IN
Overall Rating: 7
Cleanliness:[9] •
Staff:[9] •
Location:[3]
“The hotel itself was very nice. However, during my stay, they placed a $20 charge on my bank account in case of any extra charges that might occur, such as phone bills, etc. While the charge was later refunded, I found it odd that they simply don't wait until any extra charges actually occur before billing a customer. Furthermore, the location was poor and the roads in the surrounding area are poorly marked.”
Aug 20, 2008 by
Haruyo from Marshalls Creek, PA
Overall Rating: 4
Cleanliness:[2] •
Staff:[5] •
Location:[9]
“The first day I stayed, they did not clean my room at all, not even change the towels. The second day after, they simply did the minimum of cleaning, the bathroom was not cleaned whatsoever.”
Aug 19, 2008 by
Gerald from Aberdeen, MD
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[8]
“Overall it was very good. The variety of eating places near the hotel was lacking.”
Aug 14, 2008 by
Don from Pittsburgh, PA
Overall Rating: 5
Cleanliness:[4] •
Staff:[5] •
Location:[7]
“We had a good stay at this hotel, even if it's a tad dated. The bathroom had a strange substance on the popcorn ceiling but didn't smell. The AC knob was busted, but we were eventually able to shut of the unit and found ourselves to be comfortable. The location was convenient for our purpose. We slept well.”
Aug 7, 2008 by
Shania from East Hartford, CT
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The overall stay at the hotel was very good. I enjoyed the restaurant and the pool and gym facilities as they were very clean. The hotel staff was very helpful and friendly.”
Jul 31, 2008 by
David from Kansas City, MO
Overall Rating: 7
Cleanliness:[7] •
Staff:[8] •
Location:[6]
“Stay was nice. Enjoyed the indoor pool. Service was great.”
Jul 28, 2008 by
Laney from Coventry, CT
Overall Rating: 8
Cleanliness:[7] •
Staff:[8] •
Location:[9]
“Not a bad experience at all. Very average hotel, clean enough, great price!”
Jul 24, 2008 by
Bernard from Gorham, ME
Overall Rating: 8
Cleanliness:[4] •
Staff:[10] •
Location:[10]
“Very convenient to the highway. Staff very friendly and helpful. Nice rooms. Bathroom could use some updating and a thorough cleaning of the shower, however.”
Jul 24, 2008 by
Ruth from Gales Ferry, CT
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“The hotel is conveniently located off of highway 84and the rooms are cleaning, attractive and well lit.”
Jul 10, 2008 by
Brahim from E.Rutherford, NJ
Overall Rating: 8
Cleanliness:[6] •
Staff:[7] •
Location:[8]
“The only things that bothered me are that the elevator and the hallways were dirty. As well as there was some bad smell in the floor I stayed at. Other than that the hotel location was good and easy to find. The stuff was friendly and accommodating.”
Jul 10, 2008 by
Seema from Bowie, MD
Overall Rating: 3
Cleanliness:[2] •
Staff:[3] •
Location:[2]
“There was not any toiletry stuff.”
Jun 3, 2008 by
Randolph from Verona, PA
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[7]
“Perfect for me for a conference I attended at the Marriot Hotel, downtown Hartford. Took me five minutes to get there, was right off I-84, so great access. Again, perfect for the price.”
May 23, 2008 by
Vashi from Las Vegas, NV
Overall Rating: 7
Cleanliness:[6] •
Staff:[7] •
Location:[6]
“Like I said the dryer did not work. The restaurant hours changed everyday. I ended up eating across the street.”
May 17, 2008 by
Donica from Austell, GA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This hotel was very clean and nice people who worked there made me feel at home.”
May 15, 2008 by
Jose from New Rochelle, NY
Overall Rating: 7
Cleanliness:[6] •
Staff:[8] •
Location:[7]
“Needs some improvement.”
Apr 14, 2008 by
James from Jersey City, NJ
Overall Rating: 8
Cleanliness:[7] •
Staff:[8] •
Location:[10]
“Great convenience and value. Comfortable quiet rooms with plenty of parking right outside of Hartford.”
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