Holiday Inn East Hartford

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User Reviews for Holiday Inn East Hartford, East Hartford

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Aug 20, 2008 by Arthur from Oak Bluffs, MA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• I would never stay there again.
• Everything.

“With all the options to stay in Hartford and the surrounding area this is the worst one.”

Aug 20, 2008 by Jennifer from Stamford, CT
Overall Rating: 3
Cleanliness:[8] • Staff:[1] • Location:[5]

• Room size.
• It smelled like cigarette smoke.

“Wi-Fi was not working. The lounge closed over an hour early on a Saturday night. The staff was rude. We were told that we could not get room service for breakfast. The restaurant only offered a buffet for breakfast, which was overpriced. The buffet ran out of food an hour before it ended and offered no substitutions for dietary needs.”

Aug 20, 2008 by Scott P. from Ellettsville, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[3]

• The staff was very polite.
• They placed a $20 pending charge on my account.

“The hotel itself was very nice. However, during my stay, they placed a $20 charge on my bank account in case of any extra charges that might occur, such as phone bills, etc. While the charge was later refunded, I found it odd that they simply don't wait until any extra charges actually occur before billing a customer. Furthermore, the location was poor and the roads in the surrounding area are poorly marked.”

Aug 20, 2008 by Haruyo from Marshalls Creek, PA
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[9]

• Close to the location of my business.
• They did not clean my room well.

“The first day I stayed, they did not clean my room at all, not even change the towels. The second day after, they simply did the minimum of cleaning, the bathroom was not cleaned whatsoever.”

Aug 19, 2008 by Gerald from Aberdeen, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenience to place of interest.
• Hotel was fine, variety of eating place was poor.

“Overall it was very good. The variety of eating places near the hotel was lacking.”

Aug 14, 2008 by Don from Pittsburgh, PA
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[7]

• Good location.
• Old. Stale. Unassuming but unconcerned.

“We had a good stay at this hotel, even if it's a tad dated. The bathroom had a strange substance on the popcorn ceiling but didn't smell. The AC knob was busted, but we were eventually able to shut of the unit and found ourselves to be comfortable. The location was convenient for our purpose. We slept well.”

Aug 7, 2008 by Shania from East Hartford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and friendly.
• The hotel room was a little dirty.

“The overall stay at the hotel was very good. I enjoyed the restaurant and the pool and gym facilities as they were very clean. The hotel staff was very helpful and friendly.”

Jul 31, 2008 by David from Kansas City, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Indoor pool.
• Restaurant.

“Stay was nice. Enjoyed the indoor pool. Service was great.”

Jul 28, 2008 by Laney from Coventry, CT
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Great price!
• The decor in the rooms.

“Not a bad experience at all. Very average hotel, clean enough, great price!”

Jul 24, 2008 by Bernard from Gorham, ME
Overall Rating: 8
Cleanliness:[4] • Staff:[10] • Location:[10]

• Desk staff extremely friendly and helpful.
• Shower not clean.

“Very convenient to the highway. Staff very friendly and helpful. Nice rooms. Bathroom could use some updating and a thorough cleaning of the shower, however.”

Jul 24, 2008 by Ruth from Gales Ferry, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The convenient location to the Hartford area attractions.
• Did not provide a free breakfast.

“The hotel is conveniently located off of highway 84and the rooms are cleaning, attractive and well lit.”

Jul 10, 2008 by Brahim from E.Rutherford, NJ
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[8]

• I would like for the hotel to be clean and smell nice.
• Dirty hallways and elevator as well as the bad smell on the floor I stayed at.

“The only things that bothered me are that the elevator and the hallways were dirty. As well as there was some bad smell in the floor I stayed at. Other than that the hotel location was good and easy to find. The stuff was friendly and accommodating.”

Jul 10, 2008 by Seema from Bowie, MD
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[2]

• Room was ok.
• The hotel lobby was smelling and parking lot.

“There was not any toiletry stuff.”

Jun 3, 2008 by Randolph from Verona, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Great room for the price.
• The bar/lounge could use sprucing up, a happy hour time, etc.

“Perfect for me for a conference I attended at the Marriot Hotel, downtown Hartford. Took me five minutes to get there, was right off I-84, so great access. Again, perfect for the price.”

May 23, 2008 by Vashi from Las Vegas, NV
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[6]

• Price.
• The clothes dryer did not work. I ended up drying the clothes in the room.

“Like I said the dryer did not work. The restaurant hours changed everyday. I ended up eating across the street.”

May 17, 2008 by Donica from Austell, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is wonderful and the price is excellent.
• Nothing.

“This hotel was very clean and nice people who worked there made me feel at home.”

May 15, 2008 by Jose from New Rochelle, NY
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• Not clean enough and poor conditions but good enough for the price.

“Needs some improvement.”

Apr 14, 2008 by James from Jersey City, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• Easy to find, use, enjoy. Comfortable and restful.
• Hallway walls and carpeting could be freshened up.

“Great convenience and value. Comfortable quiet rooms with plenty of parking right outside of Hartford.”

Apr 9, 2008 by Glenda from Granbury, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very beautiful and in good condition. Extras includes.

“Very pleased with the accommodations provided. Room was sparkling clean, comfortable, AND had extras not expected. Service and people were friendly. I would definitely stay again and recommend it to others.”

Apr 3, 2008 by Lise from Ithaca, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Very convenient location with an excellent Mexican restaurant across the street.
• I don't like the use of "air cleaner" spray, the smell the room had on the first day.

“I like how easy access from the high way and very easy to leave Hartford, so that goes for location. This hotel is OK for that number of start.”

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Amenities at Holiday Inn East Hartford, East Hartford

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Indoor Pool Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual Parking Pets Allowed Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service