West Springfield Knights Inn [West Springfield, MA]- Hotel Reviews - MyTravelGuide.com


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West Springfield Knights Inn 1-star

1557 Riverdale Street, West Springfield, MA

* Outdoor pool
* outback Steakhouse Next Door
* Continental breakfast
* All ground floor
* Pets allowed 10.[more]

  • Amenity Highlights — Pets Allowed, Outdoor Pool, Free Parking, 24 Hour Front Desk, Continental Breakfast
  • Average User Rating: 5.0 [rate it]
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User Reviews for West Springfield Knights Inn, West Springfield

Average User Rating: 5.0
Overall user rating
Cleanliness:[4.5] • Staff:[5.0] • Location:[5.5]
Based on 19 user ratings

Jul 16, 2008 by Judy from Sudbury, VT
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[6]

  • Nice pool and outback adjacent to hotel.
  • Too many younger, noisy people, mostly Hispanic.

“The rooms were small, tastefully decorated and clean. The parking lot was large and our rooms were a long way from the highway so it would have been quiet had it not been for younger people hanging around, talking loudly and the two teenage girls with us did not feel particularly safe when they were in the pool. I also got the impression that perhaps rooms were rented for short periods of time though that didn't particularly bother me but would some people I am sure.”

Jul 9, 2008 by Heather from Valrico, FL
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[1]

  • Nothing - it was a disaster.
  • Filthy, unsafe, it stunk, the air conditioner did not work, etc.

“It was horrible. Don't use this hotel.”

Jun 9, 2008 by Mary from Meadowview, VA
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[1]

  • Nothing.
  • Very dirty and bad area of town.

“We did not stay at the hotel due to the condition and location. The rooms were less than desirable, the owner spoke very little English and was hard to deal with, the asked for two rooms with two doubles and we had to fight to get those and then the bath rooms had no tub (we had a 17 month old child with us).”

May 22, 2008 by Lisa from Oswego, NY
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[3]

  • The bed was comfortable.
  • The bathrooms smelled heavily of bug spray. Horrible tile work.

“No. Bathroom smelled of strong bug spray. Facilities poorly decorated and maintained.”

Jan 30, 2008 by Keith from Suffern, NY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Easy to find, clean and quiet.
  • No restaurant attached to the hotel and almost no 3 prong outlets in the room.

“The Knights inn in West Springfield although on route 5 (main drag) in West Springfield is at the end of the strip of hotels and restaurants on route 5. The hotel itself is good for an overnight or weekend stay but be prepared to drive if you want to go anywhere. The room I had was clean, quiet (far from Route 5) and very well appointed. The one minor issue is the almost non existence of any grounded (3 prong) outlets in the room. Otherwise it's a decent place to rest for the night.”

May 31, 2007 by P.T. from Meredith, NH
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[4] • Location:[3]

  • The pool.
  • Broken AC, unclean carpets & very old bathroom facilities.

“If you can't find anything else this may do in a pinch but keep your expectations very low. The staff was kind enough to give me a new room when my extremely noisy AC unit broke. Dirty carpets, outdated (very old) bath fixtures, poor security (chain lock broken, windows opening up to dark alley), free internet service spotty at best.”

May 2, 2007 by James P. from Pomona, CA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[9]

  • Location to other amenities.
  • Mediocre in quality.

“We would not likely stay at this location again, though accommodations were adequate.”

Aug 30, 2006 by John from Cohoes, NY
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[3] • Location:[2]

  • The hotel is right off the highway.
  • Dirty room's, a/c did not work, lights were turning on and off by them self. Etc

“The only good thing about this places is that it is right off the high way that's about it. Room was dirty, a/c did not work, lights turned on and off by them self's. The bath room sink and others things over flowed. I would not received this place for a family setting do to the bar in the parking lot.”

Aug 19, 2006 by Deb from Des Moines, IA
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[9]

  • Convenient location and private.
  • n/a

“Hotel is very nice and they are updating facilities, maid service could be a little better, but all in all a very nice place for the money.”

Aug 16, 2006 by Sherrie from Honeoye Falls, NY
Overall Rating: 4 Overall user rating
Cleanliness:[3] • Staff:[5] • Location:[7]

  • The location is convenient to expressway. Room had microwave and refrigerator. Outdoor pool on premises.
  • This hotel is old and needs refurbishing. One of the towels I was provided with was dirty. The bathroom had no towel rods.

“This is a convenient hotel off the expressway for a quick overnight stay. I would not recommend this hotel for an extended stay.”

May 3, 2006 by David from Center Barnstead, NH
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[5]

  • Reasonably priced. Easy to find.
  • Although clean, a bit worn.

“Good basic accommodations. Clean, well run. Not fancy or new, but a good choice if you want an inexpensive place to stay and do not need the bells and whistles.”

Apr 25, 2006 by Ronald from Lafayette, NJ
Overall R

Amenities at West Springfield Knights Inn, West Springfield

  • 24 Hour Front Desk
  • Air Conditioned
  • Bus Parking
  • Continental Breakfast
  • Copy Service
  • Free Local Telephone Calls
  • Free Parking
  • Hairdryers Available
  • Ice Machine
  • Iron
  • Ironing Board
  • Microwave
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Pets Allowed
  • Pool
  • Pool View
  • Recreational Vehicle Parking
  • Refrigerator
  • Restaurant
  • Shops/Commercial Services
  • TV Remote Control
  • Television with Cable
  • Wake-up Service
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