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Sheraton Hartford Hotel
100 East River Drive,
East Hartford, CT
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5] Based on 719 user ratings |
Apr 18, 2008 by
Louis from St. Johnsbury, VT
Overall Rating: 7
Cleanliness:[6] •
Staff:[9] •
Location:[8]
“Overall it was Okay.”
Apr 8, 2008 by
Kathy from Mt Vernon, NY
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“We have stayed here often and we like it. Lobby is attractive, everyone is nice. TV is good etc. fitness room, pool. However it is awful if you get lost, but if you don't, it is amazingly convenient to the highway and to Hartford proper. This time we stayed, I noticed the rug in the room needs upgrading, and the only other complaint was I couldn't get comfy with temperature. Blanket is really thick and ventilation system made me cold or hot. I couldn't get really comfortable but all in all I definitely recommend this hotel.”
Apr 2, 2008 by
Victoria from Saratoga Springs, NY
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“We have stayed here many times while doing business in Hartford. The location is great. The rooms are clean and comfortable. We would stay here again.”
Mar 19, 2008 by
Dennis from Montague, NJ
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“I was pleased with my accommodations. I recommended the hotel to others who attended the workshop that I attended.”
Mar 18, 2008 by
Tracy from Tuckahoe, NY
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This hotel and staff couldn't have been nicer. A soda got spilled on a bed and the staff was up with clean sheets in minutes of the request. Any time I asked the front desk about anything, I was answered quickly and with a good answer. I asked for a pizza recommendation and was given one that was good as promised. The location was easy on and off the highway and close to the Convention Center where we were attending. The business center had interesting supplies but one computer with a teenager using it the entire time. I wish there was a washer and dryer onsite also.”
Mar 9, 2008 by
Dana from Waltham, MA
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“Hotel was nice. Very impressed with the appearance and the many amenities that the hotel had to offer.”
Mar 4, 2008 by
Teresa from Trumbull, CT
Overall Rating: 1
Cleanliness:[5] •
Staff:[5] •
Location:[5]
“Front desk staff at check in was very slow and confused with the entire process; she could not even find our reservation! No shower curtain available.”
Mar 2, 2008 by
Lauren from Kent, OH
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Excellent.”
Feb 22, 2008 by
Jim from Old Lyme, CT
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[8]
“The front desk staff was very rude and I had to change my room 3 times because it was so dirty.”
Feb 21, 2008 by
Cathryn from Ellington, CT
Overall Rating: 5
Cleanliness:[6] •
Staff:[7] •
Location:[8]
“This is an average hotel. Our main complaint was that the pool was too cold to enjoy swimming in. We did let the management know, but I'm sure that it would take hours to raise the temperature if they turned up the heat. We went there specifically to let the kids use the pool, so that was a disappointment. Other than that, the room was fine, nothing special, but adequate. Common areas were clean and staff was friendly.”
Feb 13, 2008 by
Terry from Cromwell, CT
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“It is a very nice hotel. They have everything you need right there. Staff was very nice and helpful. I will stay there again.”
Feb 10, 2008 by
Joseph from Plain City, OH
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“With clean and well-equipped rooms, excellent service and accommodations, this downtown Hartford hotel is one of the best in the city. Location is park-like, safe, and right next to downtown and close to major thoroughfares. Parking is free. Free shuttle service has about 25 drop-off/pick-up locations for travelers who want to eat and drink but not drive. A choice of newspapers is offered for the reader in the morning. Work-out facilities are just above average, though. The pool is spacious and looked fun but did not try. Restaurant by the lobby was reasonably price and provided decent, timely service. The rooms are quiet, comfortable and the thermostats are easy to adjust. Overall, one of the friendliest hotels I have visited in quite sometime. Definitely would recommend this hotel to anyone. It's a winner by most, if not all, standards.”
Feb 8, 2008 by
Bryan from Franklin, NH
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“The room is clean and neat it is a nice place, but very pricey ( a liter bottle of Poland spring water was $4.50, the continental breakfast was $10.00). I would also make sure that you get a room not facing the highway or the noise will keep you up. There is a indoor pool here!”
Jan 30, 2008 by
Joseph from Pearl River, NY
Overall Rating: 8
Cleanliness:[7] •
Staff:[9] •
Location:[8]
“Shuttle Van does not run on weekends. Pool was dirty. No hot tub at the Hotel.”
Jan 26, 2008 by
Lenard from Durham, NC
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Conveniently located off I-84 and CT Rt-2, this Sheraton is better than the 3-Star rating implies. With friendly, competent front desk staff, an excellent restaurant and meticulous housekeeping staff. This Sheraton provides a comfortable, safe and relaxing environment that exceeded our expectations and made our trip to visit Mohegan Sun a pleasure. Cuddles to the Sheraton and to the Parent Organization that assemble such a fantastic staff. LJ & RJ of Durham, NC Visited from 01/18/08 thru 01/21/08.”
Jan 24, 2008 by
Charles from Evansville, IN
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[7]
“Basically a nice 3-star hotel. Restaurant was not open that Sunday evening at 8:30 pm, but they did have a room service menu available. Also their charges for internet access seemed excessive. It was $9.95 for a 24 hour period that ran from 12 midnight to 12 midnight. So you would have to pay twice for a 1 day stay.”
Jan 15, 2008 by
Theresa from Cromwell, CT
Overall Rating: 2
Cleanliness:[3] •
Staff:[1] •
Location:[4]
“I will never go to this hotel again. Marriott is far better. Sheraton is not a luxury hotel. Bathroom not clean smelling. Not enough towels etc.”
Jan 15, 2008 by
Bill from Danielson, CT
Overall Rating: 8
Cleanliness:[8] •
Staff:[7] •
Location:[7]
“Good location, comfortable rooms.”
Jan 9, 2008 by
David from Patterson, NY
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Clean, comfortable, met my expectations for a business trip hotel. Friendly staff. Good location, no problems. I would recommend this hotel.”
Jan 2, 2008 by
Susan from Chelsea, VT
Overall Rating: 8
Cleanliness:[6] •
Staff:[6] •
Location:[8]
“Hotel was beautifully decorated with nice, comfortable rooms and beds. Location is convenient and easy to find. The nightclub located on the ground floor meant it was noisy inside and out for our Friday and Saturday night stays. The tub mat was on the floor of the tub and looked like it had been used to protect the floor while someone grouted the tile on the walls. The grout had not been washed off the tile and the tub floor wasn't clean. The desk staff on Friday night wasnt particularly friendly.”
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