Sheraton Hartford Hotel

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User Reviews for Sheraton Hartford Hotel, East Hartford

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Jan 26, 2010 by Neil from Melrose,MA
Overall Rating: 5

• The price & location to Hartford.
• Hotel lost fire alarm system had to walk down stairs to back entrance.

“Nice hotel.”

Jan 23, 2010 by Judy from Bluffton,SC
Overall Rating: 9

• Accommodating staff.
• Elevators were not working properly.

“Comfortable room, nice decor, decent view. Room service arrived quickly. Good selection of pay-per view movies. Free substantial parking.”

Dec 9, 2009 by Sue from Montgomery,NY
Overall Rating: 7

• Nice bed.
• Barking dog in the room next to us.

“OK, easy on and off the highway. Always something going on on Saturday night, usually people slamming doors.”

Dec 4, 2009 by Denise from Severna Park,MD
Overall Rating: 9

• We have stayed here before and we could tell that they have worked to improve things.

“Great hotel for the price. We have stayed here a few times...they have made many improvements since our last stay. Pool was warm and clean. Work out area clean. As always, the staff was extremely helpful and very friendly.”

Oct 14, 2009 by Siumee from Burlington,NJ
Overall Rating: 9

• Professional appearance, clean, friendly, comfortable.

“Very good location, spacious, clean and comfortable.”

Aug 1, 2009 by Rosanna from Howard Beach,NY
Overall Rating: 8

• Friendly front desk staff
• My room had a severely water stained ceiling in the bedroom area

“Overall a very nice hotel with top-notch staff”

Jun 20, 2009 by Cat from Naples
Overall Rating: 4
Cleanliness:[2] • Staff:[4] • Location:[8]

• The highlight of my stay was the day I checked out!
• Filthy hotel!

“The worst Sheraton I have ever stayed at and I would never return. Filthy hotel, horrible food, soft beds, slow service in the restaurant, the front desk tried to charge me a $250 cleaning fee accusing me of smoking in my room, (it was later confirmed the smell came from the ventilator in the bathroom.) I don't smoke and never have. The only good thing about this hotel is the location. Very disappointing stay I would not recommend this hotel, it is on the same level as Holiday Inn and should have no more than 2.5 stars.”

Jun 5, 2009 by Tabatha from West Hollywood,CA
Overall Rating: 5

• Friendly front desk.
• Dirty! Rooms! Not happy!

“Ordered a one bed on the room, they put us on a two bed in the beginning. Cum on the curtains, not acceptable, snot on the wall. And then we go back to move our stuff, room supposedly cleaned, still dirty, the things we complained about! Horrific!”

May 13, 2009 by Steve from Medford,MA
Overall Rating: 3

• Location.
• Cleanliness of room.

“Not a 3 star hotel. Run down in appearance.”

Mar 31, 2009 by Ray from Peekskill,NY
Overall Rating: 1

• Rooms ok.
• The parking lot is not safe.

“The parking area is not safe. My auto was broke into. I also found glass in the parking lot from another car that was probably broke into. The lighting is not very bright. Security is not a priority. I would not stay in any of their hotels.”

Mar 30, 2009 by Jay from Troy,NY
Overall Rating: 9

• Gym - newspapers.
• The bathtub - easy to slip.

“No free coffee in lobby,
but coffee maker & coffee in room.”

Mar 8, 2009 by Ron from Waltham,MA
Overall Rating: 9

• Friendly staff and
  large room.
• Terrible bed.

“This is a good but not great property. The staff is really great but the property is in need of a remodel. Rooms are old looking and the beds are too soft.”

Feb 26, 2009 by Judi from Scarborough,ME
Overall Rating: 5

• Decent workout room, nice staff.
• Saw a bug crawl arose the bathroom floor, need larger workout room with more equipment.

“Decent.”

Feb 19, 2009 by Imelda from Maspeth,NY
Overall Rating: 9

• Nice bed!!!! Spacious bathroom

“Fluffy pillows. Nice bed. I wish they have a flat tv. Otherwise it's a nice hotel.”

Feb 5, 2009 by Saravanakumar from Lake Forest,CA
Overall Rating: 8

• Good comfortable hotel with good customer service.

“Hotel is good and just next to downtown and near other major cities like Manchester. It is comfortable and drivable to Airport.”

Jan 17, 2009 by Kathy from Barrington,NH
Overall Rating: 8

• I liked the services and the people. They drove us right to where we were going and back to the hotel.
• The work out room was way too hot.

“This hotel is a great place to go and to relax. It has a few machines, bike treadmill and weights. It also has a nice pool. The staff was great friendly and helpful.”

Dec 28, 2008 by DJ from Falls Church,VA
Overall Rating: 9

• It was a great experience - staff, room, location - which makes it desireable.
• WIsh the indoor pool would have stayed open past 10:00 PM.

“We were very happy with our stay. The staff was very nice and helpful to us. The hotel is clean and has been kept up to date. The fitness center had several fairly new fitness machines - better than average. Our room was large and comfortable.”

Dec 27, 2008 by Ed from Derby Line,VT
Overall Rating: 9

• Close to Rt 91/84, nice room, quiet location.
• Scaled down food service for holidays.

“A pleasant hotel in what appears to be safe location, with friendly staff.”

Oct 26, 2008 by Jack
Overall Rating: 10

• Conveniently located to the highway, desk staff friendly, restaurant staff accommodating.
• We had no complaints.

“The Sheraton was a comfortable, convenient place to stay for our weekend college visit. Our family group was well served with late arrivals, and both hurried and leisurely meals.”

Oct 9, 2008 by Dene'e
Overall Rating: 7

• Friendly staff, nice size rooms, quiet, good value.
• Small bathrooms, no mini-fridge (might have been available if asked).

“This was my first stay at a Sheraton Hotel, and I have stayed at plenty of Marriott’s and I hate to admit, the quality is better at Marriott. It's not that this hotel wasn't nice; the room was a good size, clean and quiet. The bathroom was crazy small. However, those little things would not deter me from staying again. The front desk women were very eager to please and helpful.”

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Amenities at Sheraton Hartford Hotel, East Hartford

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Golf Hairdryers Available

Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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