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Sheraton Hartford Hotel
100 East River Drive,
East Hartford, CT
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5] Based on 902 user ratings |
May 30, 2010 by
Mary from Amherst, NH
Overall Rating: 3
“Our hotel room was somewhat dated. The wallpaper was stapled to the wall at one seam. The air conditioning was not working properly in the room and we advised the staff before we left for the evening. Nothing was done.”
May 18, 2010 by
Darren from St. Catharines, Canada
Overall Rating: 7
“Nice hotel. Perhaps they need security in the parking lot to prevent all the supposed break ins.”
Apr 2, 2010 by
Lois from Merrick,NY
Overall Rating: 9
“ Looks like it is not being maintained as well as other comparable 3 star hotels. ”
Mar 14, 2010 by
Allen from Minneapolis,MN
Overall Rating: 8
“
Nice hotel. Convenient location. Workout area and pool were better than many hotels. Shuttle was very convenient & will take you anywhere from airport to downtown restaurants & attractions. Wi-Fi only on lower level of hotel. Have to pay for service in your room. That would be my only negative.
”
Mar 13, 2010 by
Craig from Mishawaka,IN
Overall Rating: 7
“Clean and friendly staff.”
Feb 25, 2010 by
Wendy from Unity,ME
Overall Rating: 2
“ For the most part this is a decent hotel. The rooms need some paint, the chairs in the rooms are worn, the bed dust ruffles are dirty, and there were bugs on the furniture, walls and bath floors. There was also stain on the bed-sheets. We had 3 rooms in a 5 day stay. ”
Jan 26, 2010 by
Neil from Melrose,MA
Overall Rating: 5
“Nice hotel.”
Jan 23, 2010 by
Judy from Bluffton,SC
Overall Rating: 9
“Comfortable room, nice decor, decent view. Room service arrived quickly. Good selection of pay-per view movies. Free substantial parking.”
Dec 9, 2009 by
Sue from Montgomery,NY
Overall Rating: 7
“OK, easy on and off the highway. Always something going on on Saturday night, usually people slamming doors.”
Dec 4, 2009 by
Denise from Severna Park,MD
Overall Rating: 9
“Great hotel for the price. We have stayed here a few times...they have made many improvements since our last stay. Pool was warm and clean. Work out area clean. As always, the staff was extremely helpful and very friendly.”
Oct 14, 2009 by
Siumee from Burlington,NJ
Overall Rating: 9
“Very good location, spacious, clean and comfortable.”
Aug 1, 2009 by
Rosanna from Howard Beach,NY
Overall Rating: 8
“Overall a very nice hotel with top-notch staff”
Jun 20, 2009 by
Cat from Naples
Overall Rating: 4
Cleanliness:[2] •
Staff:[4] •
Location:[8]
“The worst Sheraton I have ever stayed at and I would never return. Filthy hotel, horrible food, soft beds, slow service in the restaurant, the front desk tried to charge me a $250 cleaning fee accusing me of smoking in my room, (it was later confirmed the smell came from the ventilator in the bathroom.) I don't smoke and never have. The only good thing about this hotel is the location. Very disappointing stay I would not recommend this hotel, it is on the same level as Holiday Inn and should have no more than 2.5 stars.”
Jun 5, 2009 by
Tabatha from West Hollywood,CA
Overall Rating: 5
“Ordered a one bed on the room, they put us on a two bed in the beginning. Cum on the curtains, not acceptable, snot on the wall. And then we go back to move our stuff, room supposedly cleaned, still dirty, the things we complained about! Horrific!”
May 13, 2009 by
Steve from Medford,MA
Overall Rating: 3
“Not a 3 star hotel. Run down in appearance.”
Mar 31, 2009 by
Ray from Peekskill,NY
Overall Rating: 1
“The parking area is not safe. My auto was broke into. I also found glass in the parking lot from another car that was probably broke into. The lighting is not very bright. Security is not a priority. I would not stay in any of their hotels.”
Mar 30, 2009 by
Jay from Troy,NY
Overall Rating: 9
“No free coffee in lobby,
but coffee maker & coffee in room.”
Mar 8, 2009 by
Ron from Waltham,MA
Overall Rating: 9
“This is a good but not great property. The staff is really great but the property is in need of a remodel. Rooms are old looking and the beds are too soft.”
Feb 26, 2009 by
Judi from Scarborough,ME
Overall Rating: 5
“Decent.”
Feb 19, 2009 by
Imelda from Maspeth,NY
Overall Rating: 9
“Fluffy pillows. Nice bed. I wish they have a flat tv. Otherwise it's a nice hotel.”
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