Regency Inn and Suites

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Apr 15, 2009 by ERICA from SPRINGFIELD
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Good location to Six Flags, New England and basketball hall of fame and off the busy street.
• Only 48 rooms.

“Staff was very accommodating to our every need and went out of their way to please us. It was very comfortable, clean and quiet.”

Apr 28, 2008 by him from ny
Overall Rating: 4
Cleanliness:[3] • Staff:[10] • Location:[8]

• Pool, hospitality, staff, late checkout.
• Value, seclusion, in need of a facelift in and out.

“Ok, if you're reading this take it for exactly what its worth. My experience in 2008 was OK. The floor plan is horrendous. The whole building is in the shape of a U. Basically, if you're on one side of the building you're out of luck, and if you're on the other, you will not have to walk back and forth for everything you need. Including ice or the pool which you can only get to on one side of the hotel. Besides that if youre upstairs have fun, because there aren't elevators. The hallways are dumpy and old. My room wasnt ready when I arrived, so the one I got needed light bulbs and towels. I lucked out where I stayed because I had a patio...only problem was the glass door wouldnt open real good. The doors you have to yank shut to make sure you're room is locked. Be careful of that. The continental breakfast was what I expected. English muffins and cereal. The milk was 9 days old, and had a half gallon missing. I feel bad for those people. They did get me fresh milk though, but if I drank the old stuff this rating would be a zero just like that. The staff is nice, and the pool was fine.... I dont recommend a first date, or a girlfriend getaway. This is a place for a loner to crash. Not very busy, but you are on a road. I dont know what else to say. The Days Inn and Quality Inn have it beat hands down Im sure. Clarion and red roof prolly do also. I wouldnt stay here just because I like more socialism. I felt much like a lonely truck driver even though I was there with a partner. There are no windows other than in your room. eh whatever.”

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Amenities at Regency Inn and Suites, West Springfield

120 AC 24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Bath Tub Coffee Maker in Room Continental Breakfast Copy Service Doctor on Call Family Plan Free Parking Hairdryers Available Heated Pool Ice Machine Indoor Pool International Direct Dial Iron Ironing Board

King Bed Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Over Sized Rooms Phone Service Refrigerator Safe Deposit Box Smoke Detectors Suite TV TV Remote Control Telephone Television with Cable Vending Machines Wake-up Service

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