Fairfield Inn Hartford Airport

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User Reviews for Fairfield Inn Hartford Airport, Windsor Locks

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Sep 12, 2008 by Art from Dundee, OR
Overall Rating: 3
Cleanliness:[8] • Staff:[2] •

• Enjoyed awakening to constructions noises.
• Having people stand outside door and talk most nights, Outside opening door.

“The hotel looks like an old travel lodge. They are in the process of remodeling to inside opening doors. You can hear people talk through the walls so hopefully they insulate the walls. I asked if they had laundry service and the front desk told me no, they do not wash your clothes for you along with the sheets. I had to explain that most hotels have a washer and dryer for guests. While eating breakfast the lady servicing the area responds under her breath to anything being said by the news commentator. They are trying to make the change to a real hotel. Maybe once the changes take place everything will come together.”

Sep 7, 2008 by Garry from Winnipeg, MB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[5]

• Close to airport and restaurants.
• Hard to find in the dark, even though it was on a main route, it was behind some restaurants.

“Good location and very clean. A small problem to locate at night if driving off a freeway as the side street and access to hotel from side street not lit up.”

Aug 29, 2008 by Linda from Greensboro, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Positively nothing.
• Manager, dirty room, bad location, dirt, bugs.

“This place needs to be closed and the management fired!”

Aug 28, 2008 by Reba from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• Service.

“The hotel was clean and the staff was friendly and efficient.”

Aug 27, 2008 by Terry from Woodstock, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The staff set up a small table and two chairs outside of the room so we could play cards outside and would allow my father to smoke.
• Pool was closed, but I understand that maintenance and upgrades are necessary.

“Fairfield Inn by Marriott was clean with an attentive staff. The breakfast was nice.”

Aug 14, 2008 by Liisa from Walnut Creek, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[8]

• Close to airport.
• Dated; poor customer attention.

“Room was an icebox, hairdryer non-functioning; apathetic desk agent; shuttle to airport - 12 minutes late. Van absolutely wreaked of cigarette smoke What more can I say.”

Aug 5, 2008 by Mimi from Eagle Lake, FL
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[10]

• Some of the staff was very helpful.
• The first room we were given was filthy, we were traveling with an infant and was told we just needed to keep her off the floor.

“The carpet in the room was damp and dirty. We had to argue with the staff to change our room Then we were hassled out of the original room forced wake our baby and move. The breakfast area was not kept clean the trash not emptied, tables on Sunday were dirty from Sat breakfasting.”

Jul 28, 2008 by Sue from Bristol, RI
Overall Rating: 5
Cleanliness:[3] • Staff:[3] • Location:[7]

• The room was clean.
• Hotel under construction, common areas dirty, breakfast area small.

“The room itself was nice, the place is understaffed as at breakfast even early everything was empty, common areas dirty.”

Jul 12, 2008 by Yanela from Los Angeles, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[10] • Location:[7]

• Shuttle to the airport; easy check-in.
• Itchy, uncomfortable bed, loud AC, very noisy outside/ people knocking on door middle of the night.

“I may never stay at a Fairfield Inn again because of this place. It was the worst experience ever. The carpet felt sticky, the beds were horrible with just a sheet to cover ourselves with. The AC was too loud even on low. Would turn off and on all night and wake us up each time.”

Jun 13, 2008 by Gary
Overall Rating: 8

• Near Hartford Airport and free continental breakfast.
• First two floors exterior entries.

“Convenient to airport and rental car returns. Very quiet for location by airport. Request third floor for interior entry, first two floors have outside entries.”

Jun 2, 2008 by Linda from Claremore, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very accommodating.

“They had what my group needed and they made sure that the shuttle to the airport was there when asked for.”

May 2, 2008 by Cal from Black Mountain, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[5] • Location:[8]

• Preflight overnight.
• Construction.

“Grand place as an overnight preflight location.”

Apr 25, 2008 by Tere from Bristol, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Clean, friendly, convenient to airport and restaurant nearby. Staff helpful.
• Not much negative.

“The staff is extremely friendly and helpful. I was up to visit my son for Parents' Weekend and needed to stay near the airport for convenience. The shuttle to pick me up from the rental car agency was very slow, but the shuttle to the airport the next morning was on time thanks, I think, to the hotel staff. Comfortable, clean, and attractive rooms. I would definitely stay here again.”

Mar 30, 2008 by Christopher C. from Bridgton, ME
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good breakfast.
• Heating units are very loud in many of the rooms.

“This hotel seems to be under perpetual renovation, and this makes it a very good bargain for a Marriott class hotel. They have a generous continental breakfast and generally provide good amenities. The only issue is that the heaters tend to be rather loud in serval of the rooms.”

Mar 27, 2008 by Gary from Hermitage, TN
Overall Rating: 9
Cleanliness:[1] • Staff:[7] • Location:[8]

• Convenient to airport.
• Not quite what I am accustomed to in a Fairfield inn.

“Very convenient to airport. Clean but not as nice as all the other Fairfield Inns I have enjoyed in the past. (i.e. Not as luxurious.)”

Mar 13, 2008 by Gail from Green Bay, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Hotel room.
• Small lobby - front desk not too friendly - Couldn't get a king bed.

“Needed a room as we were flying. Sign said under renovation or would be. Third floor was indoors, but first and second floor rooms were accessed from outside. Our room was terrific. Bedding, shower, cleanliness.”

Mar 4, 2008 by Jean from Sanbornton, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• No noise from surrounding rooms.
• The heater fan was quite loud, even on low setting.

“We were very happy with the hotel, staff, and location. As stated previously, the heater fan was loud but we had plenty of heat. Would definitely recommend to others.”

Mar 2, 2008 by Michael from Summerfield, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[3] • Location:[7]

• Maid staff great job.
• Check in desk clerk was very rude.

“Had a great stay except for the Desk Clerk being very rude, and once again had to get new key every day we were there. This is our second say and had to do the same thing last time”

Feb 11, 2008 by Mary from Warwick, MA
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[9]

• Location.
• All non-smoking rooms, no king sized beds.

“The hotel was in a good location. Construction was going on out front. The lobby area was clean but not overly clean. When I went to my room I was a little surprised as it was not as clean as I expected from this hotel chain. The bathroom specifically the tub and showed could definitely use a more deep cleaning as there was some mold that was visible. The rest of the room was adequate for the star rating.”

Feb 9, 2008 by Sean from Parker, CO
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[7]

• It's location to the airport.
• Outdoor room access.

“This hotel is convenient to the airport with several local restaurants close by. I had an early flight out of Bradley and wanted to be close to the airport so it was nice to be so close. If all you're looking for a basic hotel close to the airport with a good price then this is the place.”

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Amenities at Fairfield Inn Hartford Airport, Windsor Locks

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies Iron

Maid Service Outdoor Parking Outdoor Pool Phone with data port Picnic Area/Tables Pool Radio Restaurant Rollaway Beds Safe Deposit Box TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service

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