Crowne Plaza Downtown Hartford

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User Reviews for Crowne Plaza Downtown Hartford, Hartford

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Oct 22, 2009 by John Paul from New Haven,CT
Overall Rating: 7

• Nicer, and less expensive than any other options in the area.
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“I was in town for a wedding and felt the hotel that the bride and groom had suggested was overpriced, for what it was. So I named my own price and got the Crowne Plaza for more than half the price of the other. I was very pleased. It looked new and very clean. It was across the street from the other hotel where all of our friends were. Everyone at the front desk was nice. And parking was free on weekends, which was a nice surprise. Overall good stay.”

Oct 8, 2009 by Debbie from Fair Lawn,NJ
Overall Rating: 10

• No indoor pool.

“Would definitely stay here again.”

Oct 6, 2009 by Liv from Bayport,NY
Overall Rating: 8

• Friendly staff and the restaurant was very nice as well.

“Very nice stay, hotel met expectations and would certainly stay there again.”

Sep 4, 2009 by Laurena from Whitman,MA
Overall Rating: 6

• The proximity to concert arena.
• Room smelled VERY strongly of stale smoke & bathroom was dirty

“Hartford is not a destination for a vacation. Our hotel looked out on a scary abandon lot, there was only an out door pool at the hotel, our room although it was a smoking room- smelled extremely bad of bad perfume and stale smoke. The bathroom was dirty- the grout was nasty and mildewed. Overall pretty poor for the star rating it's given.”

Aug 31, 2009 by Mikiko from Glen Rock,NJ
Overall Rating: 6

• very clean and very convenient
• almost impossible to use internet at room but their business center

“If you don't need internet access at a hotel room, probably it is a very good place to stay.”

Aug 27, 2009 by Kevin from Whittier,CA
Overall Rating: 9

• Very close to downtown, lots of restaurants, clubs close by.
• Entrance from garage to hotel needs sprucing up.

“Nice, clean, well-appointed hotel. Service was fantastic. It is across the freeway from the downtown core, but still only a short walk.”

Aug 26, 2009 by Sonia from Topsfield,MA
Overall Rating: 8

• free shuttle to downtown
• old tub fixture with some mold

“Nice rooms, mostly updated. Super friendly and helpful staff.”

Aug 26, 2009 by Edward from Great Mills,MD
Overall Rating: 9

• It was very clean & the staff was friendly

“It was nice, clean & friendly.”

Aug 2, 2009 by Laurie from Port St Lucie,FL
Overall Rating: 7

• Outstanding value for the price. Convenient to businesses on Constitutuion Plaza. Room service until 11
• Rooms are basic. Some rooms seem ready for remodel - stained carpets, older furniture. Small bathrooms.

“The Crown Plaza in downtown Hartford is the ideal place for the business traveler on a limited travel budget. With the deep discounts available through Priceline.com, this hotel is an incredible bargain. The rooms are basic yet clean and completely comfortable. The baths have been updated with marble counter tops and rainfall showerheads, nice touches for sure, especially when the bathrooms are otherwise small and rather ordinary. If you're looking for luxury, romance, or ultra-modern amenities the Crown Plaza is not the place. If you're looking for a nice, clean, quiet, safe business class hotel to spend a few nights choose the Crown Plaza. The main lobby is attractive and comfortable. The restaurants are open late and serve a nice variety of food including an array of sushi items prepared by the hotel's own resident sushi chef. There is a fitness center with treadmills, elliptical trainers and weights so you can get your workout in while you travel. A complimentary shuttle is available to drop guests anywhere in the immediate downtown area. The shuttle also runs to Bradley airport several times each day. While there is a charge, it is significantly less than the cost of a taxi. Though chances are you won't rave about your stay at the Crown Plaza for years to come, you certainly won't complain about it either. As an individual who has traveled extensively throughout the US and Europe, I can honestly say that my stay at the Crown Plaza was perfectly and completely adequate in every regard. While it's not a hotel I'd write home about, it is a hotel that I would recommend to business travelers or leisure travelers coming to the Hartford area for a short stay. The great deals available on Priceline make the Crown Plaza an outstanding value.”

Jul 29, 2009 by Christina from Manchester, NH
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• 1 mile from Comcast center and Union Station.

“Here were my complaints for this hotel: 1. When my bus arrived in Hartford we called for a shuttle and were told it would be there within 5 minutes. After waiting 45 and 2 failed attempts at recalling we decided to walk the mile to the hotel. It was 90 degrees out and we have well over 75lbs of baggage with us. 2. Upon arrival there was a line to be checked in with only one person working. We stood in line with our bags, sweating everywhere, for 45 minutes. 3. We asked the woman at the front desk upon check in if the shuttle could give us a ride to a CVS or Rite Aide and she told us to go ahead and get our stuff in the room then call down when we wanted the ride. When we called down 15 minutes later, the woman who answered said their was no shuttle on the weekends. 5. We got directions from the front desk to CVS and after walking the mile to get there, find out they have been closed for 3 months+. 6. Got directions from the front desk to the concert Arena, and was sent in the opposite direction, up a 1/4 mile long hill. After walking 30 minutes we realized we must be lost and got better directions, this caused us to be late, and anyone with pit tickets to a rock concert can tell you; that means your seat will be gone. 7. After the show we wanted a shower and upon getting out of the shower I fell on the slippery tiles (since when is there no mats or anything) and bruised the kneecap, normally this wouldn't be too big of a deal, however I have hurt my knee severely before and it was already waiting for surgery this winter, my falling has made it worse and I can't walk correctly on it. 8. At 9 am the next morning we decided to go for a swim, the pool was still locked up (and hour after it should have been opened) and then it took a maintenance main 20 minutes to show up to open it. When we finally got outside we were disgusted to find a cigar wrapper floating in the pool. 9. Our white bedding had stains on it, our towels felt more like sandpaper, our pillows were like rocks wrapped in cheap cotton, our thermostat took 3 hours to kick in (and when its still 80 degrees and you've been dancing for 5 hours, you just want some damn AC. I will never stay in this hotel again.”

Jul 28, 2009 by gary from New London,CT
Overall Rating: 9

• i was able to have a room on the upper floors
• great hotel

“great price with many amenties”

Jun 11, 2009 by Emily from Allston,MA
Overall Rating: 5

• I liked it's location and outdoor pool.
• There was a lack of security presence. As well it was not really near any restuarants or shopping.

“The hotel is a perfect on off of the highway and close to local concerts.”

May 26, 2009 by Jim from Milford,CT
Overall Rating: 8

• Convenient location, free parking weekends and great staff.
• Showers are a little outdated.

“Everything was perfect other than the shower, which seemed like it needed a face lift.”

May 15, 2009 by Dominick from Stratford,CT
Overall Rating: 10

• Friendly service, shuttle to local area.
• Everything was perfect.

“Great location for downtown events, super friendly staff.”

May 12, 2009 by Kate from Hudson,IL
Overall Rating: 10

• The staff was very friendly and efficient.

“The Crowne Plaza was a great experience. In fact, it was such a positive experience, I continued to extend my stay for 4 days. I would highly recommend this hotel!”

Apr 23, 2009 by Dottie from Philadelphia,PA
Overall Rating: 7

• Free parking on weekends.
• Horrible mattress and cover not extending over the mattress - bathroom mold - overall drab room.

“The hotel staff (front desk) was extremely pleasant. However once entering the room, all went downhill. The shower had mold appearances throughout the tile and the mattress cover barely covered the very old worn mattress. I felt something biting me through the night. I was disappointed in this three star hotel.”

Apr 20, 2009 by Gail from Belmont,VT
Overall Rating: 8

• Little package of sleeping aids was a nice touch.
• The CD in the package of sleeping aids did not work.

“Convenient, clean, good for business - although a little noisy, as it's close to the highway.”

Dec 4, 2008 by Michael from Lee,MA
Overall Rating: 10

• The staff was so friendly and made me feel so welcome!
• The room was a little outdated yest still comfortable.

“I highly recommend this hotel for couples and business travelers. The staff is so friendly and helpful. I enjoyed my short stay so much. We went to see a show at the XL center.”

Nov 14, 2008 by Brent from Chicago,IL
Overall Rating: 9

• Free Wi-Fi.
• Some of the room fixtures were outdated or in need of minor repair.

“The Crown Plaza, Hartford provides all of the basics and has some nice extras for the business traveler. Free Wi-Fi in the rooms was extremely convenient and the business center is set up well and efficiently run. The businesses and restaurants of downtown Hartford are a short walk away and the staff was courteous and helpful.”

Nov 12, 2008 by brett from Portsmouth,RI
Overall Rating: 1

• Clean room, spotless bathroom, lots of parking.
• Situated so close to I-84 you can wave to the cars on the overpass--noisy!!!

“Noisy, noisy, noisy. I think the hotel tried--there were earplugs and a facemask in the hotel and a clip to keep the curtains closed, but the hotel was built so close to the overpasses that it is like sitting in the middle of the road all night. Noisy.”

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Amenities at Crowne Plaza Downtown Hartford, Hartford

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Breakfast Buffet CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual Outdoor Pool Parking Pets Allowed Phone with speaker Pool Public Address System Radio Restaurant Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Video Checkout Wake-up Service

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