Hilton Hartford

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User Reviews for Hilton Hartford, Hartford

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Apr 22, 2008 by Larry from N.Andover, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient/nice room.
• Check in area needs upgrade.

“Nice downtown hotel near civic center.”

Apr 17, 2008 by William from Loves Park, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[6]

• The beds were nice with ample pillows and the TV channel selection was good.
• $17 parking in garage after validation! No advance warning of lack of parking options and costs, meters on streets.

“Was very surprised to see hookers walking out of parking garage as we arrived, as well as the shock of the discounted parking costing almost half a nights stay. Happy overall with the room and beds, however had lack of hot water for shower one morning.”

Apr 15, 2008 by Julie from Middlesex, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was very clean and the pool area very nice.
• I did not like having to pay for parking.

“The hotel was very clean and nicely decorated. The beds were extremely comfortable. We had an excellent breakfast buffet in the cafe.”

Apr 15, 2008 by Kathy from Somerset, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Proximity to the exit ramp; ease of check in & out comfortable room.
• Nothing.

“Nicely appointed hotel; food in the cafe was good, waitress was responsive to our needs, hotel staff was courteous and friendly. Overall good experience, I would recommend this hotel & this service.”

Apr 13, 2008 by Josephine from Barrington, RI
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[8]

• Room clean and decent size, convenient parking.
• Breakfast staff -charged 14 for child and adult + did not make aware could order items rather than just partake in buffet.

“Neat, clean, felt safe in a city that was unfamiliar.”

Mar 27, 2008 by Michael from Odessa, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Excellent location/staff was wonderful.
• The price tag for parking on a daily basis.

“I would stay at this hotel again and again, it was a very good experience and the staff went above and beyond on the service level. What a great place to stay.”

Mar 27, 2008 by Brian from Fairfield, CT
Overall Rating: 9
Cleanliness:[3] • Staff:[9] • Location:[9]

• Room service food continues to be very good.
• Disgusting women's shower in locker room near pool: clogged drain with lots of hair!

“Hartford Hilton offers a convenient, easy to get to location. Staff is all friendly. Rooms are adequate at star level but nothing exceptional. Pool and exercise area are in general a plus. The hotel can't do anything about the urban view from above (21st century desolate). Restaurant and room service offer a nice range and very good quality. The Sunday brunch is especially attractive.”

Mar 19, 2008 by Lennox R. from South Windsor, CT
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Hotel was in a good location, close to Downtown events.
• Hotel was not quiet. Bathroom pipes made a lot of noise and talking was audible between rooms.

“This hotel is a good value overall. It is in Downtown area and is close to many restaurants, concert hall and theatre. Hotel could be quieter in that bathroom pipes made a lot of noise and talking was audible between rooms.”

Mar 10, 2008 by Mark from Wethersfield, CT
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[6]

• It had a nice door knob.
• Everything.

“There was a 2 inch gap under the door. Food was horrible. Pool was over chlorinated.”

Mar 6, 2008 by Brenda from Baltimore, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Donna in the bar!
• Hate breakfast buffets - everything was cold, no eggs!

“Location, Location, Location!”

Mar 5, 2008 by Nancy from Somers, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[6]

• Clean and comfortable.
• The restaurant stunk, poor service, pricey, fair food.

“Hotel should tell you upfront the parking cost [$17.00} The food was awful for a Hilton.”

Mar 5, 2008 by Felice from Paoli, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was helpful and friendly.
• Gym was small.

“Excellent hotel, clean, comfortable bed. Staff was incredibly friendly and helpful.”

Mar 5, 2008 by Nancy from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is cheerfully decorated and clean.
• Nothing.

“Excellent value. The people are so nice it was like they were waiting only for us.”

Feb 28, 2008 by Ebony from Bronx, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds are very comfortable.
• It stated that there was suppose to be continental breakfast and there wasn't any.

“Overall, this is a great hotel to stay in. You are in walking distance to restaurants.”

Feb 15, 2008 by Brenda from Baltimore, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, Location, Location with Parking!
• Didn't see an internet "business" center (ex: printer,).

“Great location convenient to Downtown attractions and dining. Friendly, professional staff. Large, clean rooms.”

Feb 6, 2008 by Aaron from Watertown, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Parking was flat fee regardless of how many times you came and left.
• Faulty doors and windows.

“When you hear the name Hilton you automatically think exceptional interior and level of service. While everything was good I would put it on the same level as a Marriot. The lobby was nice, but the layout was closed. There was an in house restaurant but I did not have the opportunity to try it. The rooms were standard size without too much glitz. The bed was amazing! Definitely looking for a Hilton bed next holiday season. We had an issue with our TV upon arrival and had to switch rooms and it wasn't a major issue but the 1st room had a much better view. Seemless transaction checking in and out which was a very pleasant surprise. Parking was our highlight as we could go in and out as much as we pleased for a reasonable flat rate.”

Dec 19, 2007 by Brian from Fairfield, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was great; very helpful.
• Where's everybody in Hartford?

“Great location. Excellent updates and renovations since last stay. Books in the lobby, wonderful. Good food at the hotel restaurant.”

Nov 7, 2007 by Doug from Cleveland, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good room, good value.
• Windows were cold, and heat was hard to control.

“I guess Im ok with the room. The only problem, considering it's an older building, is that although the rooms were clean and space was awesomely maintained, the room thermostat was hard to control. We had double blankets on our baby girl, at first the room started out nice and warm, and then later at night it was too chilly for her. Other than that, the price paid was certainly worth it, seeing as how I had to stay in downtown Hartford anyway.”

Oct 23, 2007 by Chris from Montreal, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Everything else great, especially the restaurant food.
• Finding it.

“This is a great hotel, with great staff, room, and fitness facilities. (Fitness Room is Great). Natural setting, and trails, great! Only difficulty, which is a bummer, is finding it in the maze of roads. Its a shame it's difficult, because once you get up that hill, it is superb.”

Oct 23, 2007 by Sandy from Brookline, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is superb; staff friendly, helpful, and the room met our expectations.
• I have no complaints.

“The Renaissance Hotel's location was convenient to all of downtown Seattle, especially the waterfront, the beautiful library, and the Seattle Art Museum. It contributed to a very pleasant Seattle visit.”

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Amenities at Hilton Hartford, Hartford

AM/FM Alarm Clock Barber/Beauty Shop Business Center Fitness Center or Spa Golf Handicapped Rooms/Facilities Laundry/Valet Services Modem Lines in Room

No Smoking Rooms/Facilities Pool Restaurant Room Service Shops/Commercial Services Television with Cable Tennis