Hilton Hartford [Hartford, CT]- Hotel Reviews - MyTravelGuide.com


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Hilton Hartford 3-star

315 Trumbull Street, Hartford, CT

--Due to renovations, the Hilton Hartford will be closed through March 2005.--The Hilton Hartford is located in the heart of downtown adjacent to the Hartford Civic Center.[more]

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User Reviews for Hilton Hartford, Hartford

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.5]
Based on 243 user ratings

Aug 18, 2009 by Jeff from Guelph,Canada
Overall Rating: 10 Overall user rating

  • Amazing deal. Great spacious room. Friendly staff.
  • Parking is extra.

“Hotel is located right downtown, near lots of great pubs and restaurants. Fine dining within a 5 minute walk. Great shops just down the street. Perfect location for concerts at the amphitheater.”

Sep 17, 2008 by Laura
Overall Rating: 10 Overall user rating

  • Staff was helpful and friendly.
  • Drinks were on the pricey side from the bar.

“Good hotel and met my expectations.”

Aug 12, 2008 by Brady from Taunton, MA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • It's attached to the XL Center and a great place to stay after a concert.
  • It's not near any major shopping areas.

“I brought my niece and her friends to CT to see the American Idols tour. Not only were we staying in this hotel, but the American Idols were too! The girls got their autographs and pictures; at the age of 16, it was a dream come true for them! I highly recommend this hotel!”

Aug 6, 2008 by Lisa from Boscawen, NH
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Convenience of hotel location to the event I was attending.
  • The air conditioner stopped working in the middle of the night.

“The hotel was very nice. Thank you.”

Jul 30, 2008 by Anonymous from Ivoryton, CT
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[4] • Location:[10]

  • The location was perfect for where we wanted to go. The hotel was clean and well appointed for the most part.
  • The staff leaves something to be desired, the rooms should be checked after each guest and damage should be taken care of in a quicker manner.

“This hotel is perfect for those wanting to access nightlife in Downtown Hartford. It is within walking distance to just about everything. The hotel itself is clean and the rooms are comfortable, although the beds are small and there was a piece of our ceiling that was falling down. The staff leaves something to be desired. They are just not the friendliest, nor do they go above and beyond the call of duty - in fact, most of the time they fall just short of their duties. All in all, if you are looking for a clean, safe hotel in Downtown Hartford, within walking distance to everything, and don't mind a little hostility from the hotel staff, I would recommend the Hilton Hartford.”

Jul 23, 2008 by Richard G. from Huntingdon Valaley, PA
Overall Rating: 9 Overall user rating
Staff:[9] • Location:[9]

  • The hotel was clean, well equipped and the rooms were large.
  • $18 for one nights parking seemed a bit excessive.

“The hotel was everything we expected in a three star hotel.”

May 21, 2008 by Terry from Hampton, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Enjoyed the location, parking availability, hotel overall.

“I would recommend this hotel to friends and family members who are traveling for business and/or pleasure.”

May 15, 2008 by Catherine from Southbury, CT
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[7]

  • The bed was very comfy.
  • Price for movies and parking was high.

“I had a brief stay, didn't get to experience the restaurant, fitness room etc., just needed a bed to sleep in so it served it's purpose. Room was pretty generic though.”

Apr 22, 2008 by Larry from N.Andover, MA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Convenient/nice room.
  • Check in area needs upgrade.

“Nice downtown hotel near civic center.”

Apr 17, 2008 by William from Loves Park, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[6]

  • The beds were nice with ample pillows and the TV channel selection was good.
  • $17 parking in garage after validation! No advance warning of lack of parking options and costs, meters on streets.

“Was very surprised to see hookers walking out of parking garage as we arrived, as well as the shock of the discounted parking costing almost half a nights stay. Happy overall with the room and beds, however had lack of hot water for shower one morning.”

Apr 15, 2008 by Julie from Middlesex, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was very clean and the pool area very nice.
  • I did not like having to pay for parking.

“The hotel was very clean and nicely decorated. The beds were extremely comfortable. We had an excellent breakfast buffet in the cafe.”

Apr 15, 2008 by Kathy from Somerset, NJ
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Proximity to the exit ramp; ease of check in & out comfortable room.
  • Nothing.

“Nicely appointed hotel; food in the cafe was good, waitress was responsive to our needs, hotel staff was courteous and friendly. Overall good experience, I would recommend this hotel & this service.”

Apr 13, 2008 by Josephine from Barrington, RI
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[4] • Location:[8]

  • Room clean and decent size, convenient parking.
  • Breakfast staff -charged 14 for child and adult + did not make aware could order items rather than just partake in buffet.

“Neat, clean, felt safe in a city that was unfamiliar.”

Mar 27, 2008 by Michael from Odessa, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Excellent location/staff was wonderful.
  • The price tag for parking on a daily basis.

“I would stay at this hotel again and again, it was a very good experience and the staff went above and beyond on the service level. What a great place to stay.”

Mar 27, 2008 by Brian from Fairfield, CT
Overall Rating: 9 Overall user rating
Cleanliness:[3] • Staff:[9] • Location:[9]

  • Room service food continues to be very good.
  • Disgusting women's shower in locker room near pool: clogged drain with lots of hair!

“Hartford Hilton offers a convenient, easy to get to location. Staff is all friendly. Rooms are adequate at star level but nothing exceptional. Pool and exercise area are in general a plus. The hotel can't do anything about the urban view from above (21st century desolate). Restaurant and room service offer a nice range and very good quality. The Sunday brunch is especially attractive.”

Mar 19, 2008 by Lennox R. from South Windsor, CT
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[6]

  • Hotel was in a good location, close to Downtown events.
  • Hotel was not quiet. Bathroom pipes made a lot of noise and talking was audible between rooms.

“This hotel is a good value overall. It is in Downtown area and is close to many restaurants, concert hall and theatre. Hotel could be quieter in that bathroom pipes made a lot of noise and talking was audible between rooms.”

Mar 10, 2008 by Mark from Wethersfield, CT
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[4] • Location:[6]

  • It had a nice door knob.
  • Everything.

“There was a 2 inch gap under the door. Food was horrible. Pool was over chlorinated.”

Mar 6, 2008 by Brenda from Baltimore, MD
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Donna in the bar!
  • Hate breakfast buffets - everything was cold, no eggs!

“Location, Location, Location!”

Mar 5, 2008 by Nancy from Somers, CT
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[6]

  • Clean and comfortable.
  • The restaurant stunk, poor service, pricey, fair food.

“Hotel should tell you upfront the parking cost [$17.00} The food was awful for a Hilton.”

Mar 5, 2008 by Felice from Paoli, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was helpful and friendly.
  • Gym was small.

“Excellent hotel, clean, comfortable bed. Staff was incredibly friendly and helpful.”

Amenities at Hilton Hartford, Hartford

  • AM/FM Alarm Clock
  • Barber/Beauty Shop
  • Business Center
  • Fitness Center or Spa
  • Golf
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
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