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Omni New Haven Hotel at Yale University
155 Temple Street,
New Haven, CT
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0] Based on 329 user ratings |
Apr 6, 2008 by
Mary from New Haven, CT
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I had a delightful, restful, and most enjoyable stay.”
Apr 3, 2008 by
Eunjin from Chicago, IL
Overall Rating: 8
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Nice hotel in excellent location, kind staff only bad thing was noise from outside on weekends starting from 10pm to 3 am. Drunken students, police cars.”
Mar 30, 2008 by
Stephen from East Boston, MA
Overall Rating: 7
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“Although in an excellent location, this hotel is in need of an update, and should not be listed as a 4 star property. Rooms were small, furniture has seen better days out of date and damaged, and access to parking garage is comical or unacceptable if you are handicap or elderly.”
Mar 25, 2008 by
Jonathan from Potomac, MD
Overall Rating: 8
Cleanliness:[7] •
Staff:[8] •
Location:[9]
“Best location in the heart of the City. Would only recommend stays here at discount prices.”
Mar 25, 2008 by
Dawn from Bridgeport, CT
Overall Rating: 6
Cleanliness:[7] •
Staff:[8] •
Location:[6]
“For the price of the room for one night I expected it to be much more elegant.”
Mar 13, 2008 by
Meggin from West Hartford, CT
Overall Rating: 7
Cleanliness:[8] •
Staff:[9] •
Location:[10]
“This hotel is in a great location. Convenient to all of downtown New Haven nd Yale. The decor and style is very nice and up to date. The only problem we encountered was the lack of soundproofing in the rooms. We could hear things above us, below us, next to us. It was difficult to sleep well. Every time someone flushed a toilet we could hear the water running through the pipes.”
Mar 10, 2008 by
Olga V. from Lincoln, NE
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“It is nice hotel at nice location. However, it is hard to find not expensive but good restaurant for dinner around. It was not noisy. They have to change fruit in the lobby. Room is cozy and nice. AC worked fine. The only problem was the restroom in the room. Water was leaking on the floor. Overall, it was nice to stay there but not more than two nights.”
Feb 28, 2008 by
Sara from Brighton, MA
Overall Rating: 8
Cleanliness:[10] •
Staff:[8] •
Location:[10]
“Great hotel for a nice getaway, room was a place where you feel like you could escape. Shower was amazing as well as the bed and linens.”
Feb 27, 2008 by
Richard from Katonah, NY
Cleanliness:[1] •
Staff:[7] •
“Very average for price. Not worthy of a 4 star rating. Very friendly staff.”
Feb 26, 2008 by
Mark from Washington, DC
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel staff is fabulous and the location is very convenient. I would highly recommend it.”
Feb 5, 2008 by
Keith from Lakeville, CT
Overall Rating: 6
Cleanliness:[8] •
Staff:[2] •
Location:[9]
“Laughable that it received 4 stars. I waited and waited for things, and the staff seemed putting off by having me stand around (though I was waiting for them!)”
Dec 29, 2007 by
Erica from Jamaica Plain, MA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[10]
“I have stayed here many times. It is very well located. Dining is very good, not amazing, but consistent. Major detractor is the unbearably uncomfortable beds. Pure misery. I think the omni should take a cue from the Westin and focus on the quality and comfort of sleep surfaces! Everything else is fine, well kept in this elegant, if not getting a tad bit worn, hotel.”
Dec 21, 2007 by
John M. from Laurel, MD
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Location is great. Staff is very friendly. Hotel is clean. Rooms are smaller than I expected. Elevator noise and the noise of the shower from upstairs were bothering. Hotel is charging $18 per night for parking. I definitely stay here again.”
Dec 14, 2007 by
Brandon from Cleveland Heights, OH
Overall Rating: 6
Cleanliness:[9] •
Staff:[8] •
Location:[8]
“Ok hotel, probably great for new haven. Seems older. Food seems to be hit or miss. Overall, did not meet our expectations of a 4 star hotel which we had been excited about. No bathtub + bathroom door didn't close not fun!”
Nov 29, 2007 by
Iris from Kingston, ON CA
Overall Rating: 8
Cleanliness:[9] •
Staff:[7] •
Location:[9]
“This is a comfortable, well situated hotel in Downtown New Haven. The rooms are comfortable, clean, with all the amenities. My only problem with the hotel was the wireless internet connection in the room. The signal was so low that I could only have access to the internet for 1 minute or so at a time. When I called to ask about this, they said they could send something to my room to increase the signal, of course at a charge.”
Oct 23, 2007 by
Jean from Alstead, NH
Overall Rating: 6
Cleanliness:[8] •
Staff:[5] •
Location:[9]
“The hotel was fine. Because of your hidden fees and the fact that the hotel did not give the service. In the end I did not save any money. I paid the same rate with your fees that I would have normally for this hotel.”
Sep 26, 2007 by
Christine D. from Brooklyn, NY
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“It's a great location. The hotel is beautiful and incredibly clean. I love staying there.”
Aug 14, 2007 by
Carole from Hopkinton, MA
Overall Rating: 7
Cleanliness:[6] •
Staff:[7] •
Location:[8]
“Very comfortable!”
Jan 24, 2007 by
Anthony from Newington, CT
Overall Rating: 5
Cleanliness:[9] •
Staff:[5] •
Location:[6]
“I was really disappointed in this hotel. The room was on the smallish side and the toilet lid would not stay up by itself, since it was up against the vanity area. The hotel overall is beautiful, but the thermostat in my room did not work properly, and the maintenance man was not able to fix it, so he recommended opening a window. The hotel was booked solid, so I couldn't even get another room.”
Dec 29, 2006 by
Benjamin from New Haven, CT
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[8]
“The omni is a great hotel - the nicest in new haven. gets you a great price. You'll end up paying to park a car there, but it's worth it to not have to park in downtown new haven.”
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