New Haven Hotel

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Oct 24, 2009 by Gloria from Davis,CA
Overall Rating: 9

• This was a older hotel with lots of charm and personality!
• Paid parking across the street, location, nothing was within walking distance.

“If I ever went to New Haven would stay here again. The staff was friendly. Remodel was going on, would like to see the final touches. The Starbucks coffee was served in the Lobby in the am was nice.”

Aug 19, 2009 by Renee from Lawrenceville,GA
Overall Rating: 6

• The location.
• Very old looking and parking was outrageous.

“Nice and quite in the heart of downtown New haven. Very central to restaurants and attractions downtown. Easy access to highway also.”

Jul 6, 2009 by Angeal from Waterford,CT
Overall Rating: 8

• Low price, great location, parking across the street.
• decor horrid, business center a joke, it looks old and worn.

“The staff was very friendly and polite and very helpful. The location was great, right in the middle of everything. Parking across the street was very convenient. The business center was a joke. The screen flickered off and on, no fax machine or other technology support. I chose not to bring a lap top for easy of travel and expected a decent business center. It was 1 computer with a wacky screen which kept going in and out and a printer that hardly worked. I had to drive to a library to finish my business report.”

Jun 27, 2009 by from Pearl River,NY
Overall Rating: 9

• Clean room. courteous staff. free wireless internet.
• Parking is expensive.

“This hotel is nothing fancy but it is perfect for anyone who needs just the basics. The room was comfortable and clean and it is convenient to Yale and many restaurants.”

Jun 15, 2009 by Mary from Perrysburg,OH
Overall Rating: 7

• Proximity to downtown New Haven is perfect.
• It's too old and in need of renovation!

“Convenient location, free internet. It needs renovation pretty badly! It's very clean, though.”

May 7, 2009 by from Mt.Sinai,NY
Overall Rating: 2

• $16/day add on to park in an unsafe garage.

“May be OK for college types visiting friends not for seniors.”

Apr 25, 2009 by Tina from Lexington,KY
Overall Rating: 8

• Amazing location.
• Room keys sometimes worked, and sometimes not.

“Went to visit Yale University. Able to walk everywhere. For the price it was wonderful. Older hotel but clean and well kept.”

Mar 31, 2009 by Rob from Albany,NY
Overall Rating: 6

• Room was very nice.
• There was no refrigerator or free parking. We had to pay $15 parking at garage.

“I prefer motels which have free parking. Most hotels have either no facilities for parking or charge extra for parking. Otherwise, the hotel was very good.”

Mar 23, 2009 by LeAundra from Saint Paul,MN
Overall Rating: 9

• Great location.
• Carpet needs updating.

“Large, bright room. Comfortable bed and nice decor. Only negatives were that there was no tub and the carpet needed updating.”

Mar 22, 2009 by George from Providence, RI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• A clearly marked exit.
• Dirty, loud, unsafe and unfriendly.

“A man in the next room kept me up all night. The night desk attendant couldn't speak English, so he sent what looked like maintenance man to provide security. He knocked at the door next to us and then walked away. The worst hotel I have stayed in for a long time. Unhelpful staff and dirty place.”

Aug 30, 2008 by Risa Y. from Moraga, CA
Overall Rating: 6
Cleanliness:[3] • Staff:[8] • Location:[9]

• Very close to Yale.
• Old, stained furniture and carpet, poor lighting in bedroom & bath.

“The New Haven Hotel has a great location and very friendly people. However, it was noisy, and the rooms didn't feel clean because they were old and stained. The dim lighting in the bathroom made taking a shower a challenge. Parking was expensive.”

Aug 30, 2008 by Mk from Johnsburg, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nice clean room and free internet and I thought the staff were nice and helpful.
• Parking is expensive and the rooms seem old fashion.

“The breakfast area on second floor was very nice, but they only serve breakfast and at the restaurant you can enter the catwalk over to the second floor of the parking garage, but the door locks and you then have to go downstairs to walk across the street. The bed wasn't too bad, but not the pillow top type.”

Aug 20, 2008 by David from Highland Park, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing.
• They didn't explain that there is a $12.00 a day parking in addition to the cost of the room.

“Very old and dirty. The hotel has a $12.00 a day charge for parking that they do a poor job of explaining. The hotel restaurant charges $10.00 per person for continental buffet that can be had at most hotels for nothing. This hotel should be avoided!”

Aug 11, 2008 by Larry from Norwich, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Attitude of front desk staff.
• Noise in adjacent room.

“For the price that I paid it was an excellent deal. The restaurant is only open for a short time for breakfast. It would be nice if it was open for dinner. The common area in the lobby is spacious and clean. There is also a common area on the top floor that is also spacious and clean.”

Aug 11, 2008 by K. B. from Cohocton, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Located in Downtown, close enough to have a pleasant, safe walk around after dark.
• Area that you drive your car in, very tight. Also, parking across the street in a ramp garage.

“Quaint, hotel with beautiful framed art and mahogany furnishings. Located near Yale University. Lots of eating places within walking distance. Old movie theatre within a block. Large old wood paneled elevator-nice. Nice white sheets and bedspreads, in good sized rooms. Clean bathrooms and shower.”

Aug 8, 2008 by Marlene from Norcross, GA
Overall Rating: 1
Staff:[1] •

• They allowed me to store luggage after check out.
• It was filthy, worn out, smelled like a basement.

“This hotel had to be one of the most disgusting places I've ever stayed in. The entire hotel is decorated in like the Shady Rest from Petticoat Junction days. Our room had spots and stains on a clearly ancient pink carpet. The fabric on the sofa was so dirty and had so many water spots. One bedspread was so threadbare that I could see my hand through the 3 inch hole. The pictures on the wall were cardboard reproductions of the creepiest early American paintings my daughter and I had ever seen. She actually emailed a photo of one of them to her friends to confirm her assessment that the room was horrible. Teenage daughter slept in sweat pants and sweat shirt with a hood over her head because she was terrified of bed-bugs (which there were none found). Card-key entry to room took 6 to 8 tries to work. Air conditioner system ran continuously and sounded like a wind tunnel. Room smelled like a wet dog. Dryer in room did not work, thank goodness I had my own. If we had not arrived at the hotel so late in the evening and I was unfamiliar with the city, I would have packed up my bags the moment I walked into the room. Daughter had college interview the next day and we decided to write the experience off. Out of a four city tour, this was the worst of the hotels by far and the most expensive. I'd rather sleep in the park under a cardboard box.”

Aug 4, 2008 by Chen. from Capitol Hgts., MD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The hotel was quiet and cozy.
• Hotel had no parking so I had to use the nearby paid parking garage at $12 each day.

“Overall, the hotel was fine and I enjoyed my stay.”

Aug 2, 2008 by Tom from Fairview Park, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• One of few available downtown location hotels under a 4 star rating.
• Getting a little old and shopworn, carpet was in need of replacement.

“Hotel was moderate at best. I had a poor location room. I was not able to see amenities other than a decent workout room was across from my room. Lobby and entrance to street look like a step up from a motel.”

Jul 30, 2008 by Jenneh from Springfield Gardens, NY
Overall Rating: 4
Cleanliness:[6] • Staff:[10] • Location:[10]

• The hotel bed and pillows were very comfortable. The only thing we liked.
• Carpets were worn and dirty both in lobby and room. Furniture in room was worn and stained.

“We travel lot as business travelers, my husband and myself. We have been in many hotels up and down the East coast and some of the Midwest. This was by far the worst we have seen yet. The carpets were dirty and worn. The couch in the room was worn from pink to almost white, and had stains on the seats. The bed and pillows were very comfortable.”

Jul 30, 2008 by Brigitta from Sayre, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Secure parking garage without valet.
• Old, worn furniture, draperies, wall paint.

“Availability for space is great, old and worn, pool (which was an excellent resource) is closed.”

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Amenities at New Haven Hotel, New Haven

Cable TV Coffeemaker Continental Breakfast Hairdryer In Room King Bed

Meeting facilities Microwave Parking Refrigerator Wet Bar

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