Comfort Inn Trolley Square

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User Reviews for Comfort Inn Trolley Square, Rutland

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Apr 29, 2008 by Roberta from Chatham, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Convenience for my particular purpose.
• Not enough light in bathroom; toilet running.

“Friendly staff.”

Jan 24, 2008 by Robert from Burlington, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Comfortable bed and room.
• Dirty locker room in the pool area.

“Conveniently located, nice comfortable rooms, and a high probability that you will be staying with hordes of skiers during the snow season.”

Jan 13, 2008 by Nick from Avon, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was very comfortable and bathroom clean.

“This hotel was great for the price. If I had paid for a three star hotel the only thing that would have been different is probably a slightly bigger room and a restaurant and bar inside. Perfect for a business traveler like me. Also, all restaurants and bars close by.”

Jan 13, 2008 by Marie from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Located on conveniently on main road.
• Hard to spot as it was behind other buildings.

“Pleasantly surprised at how nice the room was and loved the variety in the included continental breakfast.”

Jan 5, 2008 by Chris from San Fransico, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[3] • Location:[6]

• The location.
• The cleanliness of the room.

“Staff should be more conscientious of room cleanliness & maintenance of room heaters/HVAC.”

Nov 7, 2007 by Bill from Fort Pierce, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was nice and the room was just right.
• The bed was a little hard at first. Good for bad backs.

“I will stay there again the next time I come back to Rutland. Would recommend to Business Travelers. Great continental breakfast!”

Oct 25, 2007 by Jackie from Simi Valley, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything. Especially the clogged toilet and pillows that were at least 10 years old.

“Terrible. Stay away.”

Oct 21, 2007 by Brad from Lawreneville, GA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[9]

• Staff was very friendly although I ended up with a smoking room; they did their best to reduce the effect.
• Asked for no-smoking room the day before, they were unable to comply.

“This was a last minute trip (one day notice) from Maine to Vermont. During the height of foliage season. Was extremely surprised to get a room, let alone a room with a great discount. Was further surprised when we checked in and found out the hotel was full. The staff was very nice and welcomed us. Unfortunately the only room available was a smoking room. Even though the night before we requested a non-smoking room and was told that it would probably be available. The hallway had a strong smoke odor and I thought we were in for a very rough night. The staff however placed a machine in the room that is supposed to eat smoke-smell. The machine as well as not a bad smoke problem in the room to begin with makes the room acceptable. During check-in they gave 10% off coupons to several restaurants nearby. We took advantage of one and it was a very nice. Breakfast at the hotel the next day was acceptable but not good, minimum items, and all but two were cold. Overall I would stay here again, but I would cross my fingers that I would get a non-smoking room.”

Oct 1, 2007 by Mary from Fairfield, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean and comfortable. The staff was very friendly. We'd definitely stay here again if the price was right.
• We loved the place there's nothing bad to say.

“This hotel was well appointed both in lobby and room. The staff was terrific and we look forward to staying again if the price is right.”

Sep 1, 2007 by Fred from Williamsburg, VA
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[5]

• Walking distance to restaurants.
• Failure of hot water system.

“Did not meet 100% satisfaction guarantee. (Hot water failure).”

Aug 29, 2007 by Deb from Culver, IN
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[10]

• Friendly manager.
• A bit shabby.

“Very convenient to main highway.”

Aug 24, 2007 by Nick from Bronx, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Good bed.
• Smelly pool.

“Good price with quiet, and comfortable rooms.”

Aug 21, 2007 by Tania from New Haven, CT
Overall Rating: 6
Cleanliness:[2] • Staff:[9] • Location:[7]

• Hot tub.
• Very dirty windows, rooms.

“Everything was average except for really dirty windows that looked like they haven't been washed in years.”

Aug 15, 2007 by Lynda from Valparaiso, IN
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[5]

• Location.
• The bathtub was backup; we had to shower in a pool of back water.

“Wouldn't go back.”

Aug 14, 2007 by Amy from Pittsville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient, continental breakfast good, pool nice, very friendly staff.
• Pillows were lumpy and threadbare.

“Everything was great, except the pillows. We had our own in car, and used those instead, so everything worked out well. Very nice hotel, clean, nice amenities. Continental breakfast had pastries, juice, cereal, make you own waffles, boiled eggs, fruit, etc.”

Jul 30, 2007 by Carole from Merrimack, NH
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• The continental breakfast was good.
• The temp in the pool area, the view from our room and the hotel needs some work.

“The hotel was a little run down. The view from our room was awful. We got there early so we could spend the afternoon at the pool but it was so hot in the pool area that we could not stay in there. There was no good place to sit outside and read. We won't stay there again.”

Jul 29, 2007 by Gloria from Galloway, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very comfortable and every one of the staff were just great I loved it there.
• Not a thing.

“Very friendly, helpful, kid friendly, it was so great that I know I would stay there again in the future.”

Jul 24, 2007 by Maryann from Amherst, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The breakfast was exceptional!
• I went down early to use the computer and the internet was down and the person who knew about it was not due until 8 am.

“Extra good value for the money. Clean, comfortable rooms, a great pool, friendly staff and tasty waffles for breakfast.”

Jun 30, 2007 by Jeanne from Washington, DC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• The room was very pretty and super clean.
• The hotel is located behind a bunch of shops, which is not the best way to be situated.

“This hotel has the prettiest rooms and they're very clean. The hotel staff is friendly, and wifi and a good continental breakfast are included. The pool looks great, although I didn't use it. The only drawback is that the hotel is situated behind a bunch of stores, which isn't the greatest setup, but you feel safe nonetheless in the parking lot.”

Jun 11, 2007 by Vlad from Montpelier, VT
Overall Rating: 3
Cleanliness:[5] • Staff:[8] • Location:[3]

• Clean and comfortable bed, desk space and available internet.
• Bad room layout, bad parking and location, sloppy renovation job.

“Stay here if you are all out of options and/or on a tight budget. Expect to drive if you need to go anywhere from this commercial / industrial zone.”

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Amenities at Comfort Inn Trolley Square, Rutland

Babysitting/Child Services Bar/Lounge Bus Parking Continental Breakfast Disco Elevators FAX FEMA Approved Free Newspaper Hairdryers Available Handicapped Rooms/Facilities In Room Movies Indoor Pool Laundry/Valet Services

Meeting/Banquet Facilities Microwave No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Radio Refrigerator Restaurant Safe Safe Deposit Box Sauna Telephone Television with Cable Truck Parking