Comfort Inn Trolley Square

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User Reviews for Comfort Inn Trolley Square, Rutland

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Feb 10, 2009 by Sarah from Bellows Falls,VT
Overall Rating: 10

• New fridge and microwave. Comfy bed.
• Ants on the desk and coffee maker.

“My husband and I needed a decent place to stay after a concert at the Paramount in Rutland. We wanted a clean, comfortable room to have a semi-romantic getaway from our toddler. This place definitely fit the bill! We were more pleased than we thought we'd be. The rooms are nicer and more updated.”

Oct 23, 2008 by Paul
Overall Rating: 5

• Good centralized/convenient location.
• Very small bathroom which was not as clean as I would have liked.

“A good centralized location with on site (shared parking lot) restaurant. Room was cozy to small with very small bathroom. I would return.
”

Aug 28, 2008 by Erin from Hinesburg, VT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Room was clean and staff was very friendly and helpful.
• The room felt very dark due to a smallish window.

“Hotel is in good location. Close to heart of Rutland and many restaurants, mall etc. Staff was friendly and helpful.”

Jul 27, 2008 by Bill from Nutley, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Not best area, but nice place.
• Location.

“Nice hotel, but in an industrial part pf town.”

Jul 23, 2008 by Sarah from Hopedale, MA
Overall Rating: 5
Cleanliness:[2] • Staff:[9] • Location:[8]

• The staff made every effort to provide excellent service.
• The carpets were wet from cleaning and our feet got dirty walking on them.

“For a base of operations to access nearby attractions this hotel was conveniently located. The parking was not very good and there's no place to safely park and unload the kids and/or luggage. The breakfast room is tiny and overcrowded. The carpets were wet when we checked in from being shampooed and our feet got black stains on the bottom from walking barefoot. Our AC didn't work when we arrived, but a friendly and unobtrusive maintenance person came and fixed it very quickly. We only got one wash cloth and 2 towels per room and when we requested more they had to take them from one of the rooms because they didn't have enough to give out extras. The staff was very helpful and friendly and made what might have been a disappointing stay bearable.”

Jul 10, 2008 by Nick from Bronx, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• They helped me with their free computer.
• Swimming pool was uninviting.

“Good standard rooms, lots of channels, free waffles in the morning, friendly.”

May 22, 2008 by Kathryn from Picton, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Great location, convenient, comfortable.
• 9:00 AM ran out of coffee for breakfast.

“Generally a great location. However, first morning no coffee at 9:00 a.m. and were advised they would not be making more. Lots of people there too. Second morning, ran out of lots of food items and very slow filling things up. Lots and lots of people waiting for breakfast. Breakfast room is quite small for size of hotel.”

May 22, 2008 by Deb from Moretown, VT
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• Convenient, large rooms.
• Hard to find.

“Nice large clean rooms, great free breakfast, just wish the indoor pool had better hours.”

May 15, 2008 by Barb from Broad Brook, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean and comfortable right in the center of Rutland.
• The curse is the benefit. Too many kids by the pool.

“This is the place we stay when my husband and I stay in Rutland. It's clean, comfortable, and right in Rutland, across from the fairgrounds. Even nicer is the fact that they're just across the parking lot from the fantastic South Station restaurant, and Ben and Jerry's Ice Cream store. For the price it's the best value in Rutland.”

May 5, 2008 by Michael from Canal Fulton, NJ
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[9]

• Staff congeniality and continental breakfast.
• Heat pump in room failed to operate.

“Very good and economical for the area.”

Apr 29, 2008 by Roberta from Chatham, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Convenience for my particular purpose.
• Not enough light in bathroom; toilet running.

“Friendly staff.”

Jan 24, 2008 by Robert from Burlington, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Comfortable bed and room.
• Dirty locker room in the pool area.

“Conveniently located, nice comfortable rooms, and a high probability that you will be staying with hordes of skiers during the snow season.”

Jan 13, 2008 by Nick from Avon, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was very comfortable and bathroom clean.

“This hotel was great for the price. If I had paid for a three star hotel the only thing that would have been different is probably a slightly bigger room and a restaurant and bar inside. Perfect for a business traveler like me. Also, all restaurants and bars close by.”

Jan 13, 2008 by Marie from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Located on conveniently on main road.
• Hard to spot as it was behind other buildings.

“Pleasantly surprised at how nice the room was and loved the variety in the included continental breakfast.”

Jan 5, 2008 by Chris from San Fransico, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[3] • Location:[6]

• The location.
• The cleanliness of the room.

“Staff should be more conscientious of room cleanliness & maintenance of room heaters/HVAC.”

Nov 7, 2007 by Bill from Fort Pierce, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was nice and the room was just right.
• The bed was a little hard at first. Good for bad backs.

“I will stay there again the next time I come back to Rutland. Would recommend to Business Travelers. Great continental breakfast!”

Oct 25, 2007 by Jackie from Simi Valley, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything. Especially the clogged toilet and pillows that were at least 10 years old.

“Terrible. Stay away.”

Oct 21, 2007 by Brad from Lawreneville, GA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[9]

• Staff was very friendly although I ended up with a smoking room; they did their best to reduce the effect.
• Asked for no-smoking room the day before, they were unable to comply.

“This was a last minute trip (one day notice) from Maine to Vermont. During the height of foliage season. Was extremely surprised to get a room, let alone a room with a great discount. Was further surprised when we checked in and found out the hotel was full. The staff was very nice and welcomed us. Unfortunately the only room available was a smoking room. Even though the night before we requested a non-smoking room and was told that it would probably be available. The hallway had a strong smoke odor and I thought we were in for a very rough night. The staff however placed a machine in the room that is supposed to eat smoke-smell. The machine as well as not a bad smoke problem in the room to begin with makes the room acceptable. During check-in they gave 10% off coupons to several restaurants nearby. We took advantage of one and it was a very nice. Breakfast at the hotel the next day was acceptable but not good, minimum items, and all but two were cold. Overall I would stay here again, but I would cross my fingers that I would get a non-smoking room.”

Oct 1, 2007 by Mary from Fairfield, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean and comfortable. The staff was very friendly. We'd definitely stay here again if the price was right.
• We loved the place there's nothing bad to say.

“This hotel was well appointed both in lobby and room. The staff was terrific and we look forward to staying again if the price is right.”

Sep 1, 2007 by Fred from Williamsburg, VA
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[5]

• Walking distance to restaurants.
• Failure of hot water system.

“Did not meet 100% satisfaction guarantee. (Hot water failure).”

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Amenities at Comfort Inn Trolley Square, Rutland

Babysitting/Child Services Bar/Lounge Bus Parking Continental Breakfast Disco Elevators FAX FEMA Approved Free Newspaper Hairdryers Available Handicapped Rooms/Facilities In Room Movies Indoor Pool Laundry/Valet Services

Meeting/Banquet Facilities Microwave No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Radio Refrigerator Restaurant Safe Safe Deposit Box Sauna Telephone Television with Cable Truck Parking

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