Best Western Executive Hotel

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Jun 12, 2008 by Mary
Overall Rating: 8

• Location was the prime reason for choosing this hotel.
• Room telephone was not connected.

“It was a place to stay and the location was convenient to New Haven & Hamden.”

Jul 4, 2007 by Nancy from Riverdale, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Near the highway and easy to get to.
• Small bed.

“Fine for the price. Clean.”

Jun 29, 2007 by Jennifer from Schaghticoke, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[7] • Location:[7]

• When we needed a replacement iron, the staff was prompt in bringing us a brand new one.
• The bed was uncomfortable and the curtains and couch were stained.

“This is the first time that I was not satisfied with the hotel. The mattress did not line up with the box spring, the curtains had water stains and the couch was definitely not clean. I would not recommend this hotel to anyone wanting more than a bed and a roof.”

Apr 30, 2007 by Tom from Bow, NH
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[8]

• The pool was clean and uncrowned. Continental breakfast was decent.
• The external and internal appearance of the hotel badly needs refurbishing.

“It's time to replace the dated features. The main entrance front door looked like it was about to fall off, and the shower was Nasty, with a showerhead that struggled to deliver water.”

Jan 30, 2007 by Christine from Victoria, TX
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[7]

• Location to my sons doctors office.
• Was called by desk clerk and asked for 3 digit security code on back of my cc. Then told by mange. That fraudulent charges had been showing on other g.

“Someone working at this motel is stealing cc #'s and making fraudulent charges. And my receipt and my motel receipt amounts didn't match. I paid for my stay in advance through why was my cc authorized 3 times during stay, and amounts don't match? As for the hotel in general, it is very quiet. The indoor pool is not heated and is very cold!”

Aug 20, 2006 by Heather from Waldwick, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was easy on/off from I-95--variety of food places next door.
• Noise from the highway.

“Room was fine/plenty of cable stations to watch. Food places were across the street and next door. Was there for Dr. appointment in New Haven, easy on off of I-95. Would stay there again.”

Jun 26, 2006 by Lloyd
Overall Rating: 4

• Room was not clean. Linens were not clean.

“Nicer hotels such as the Spring Hill Suites, Hampton Inn and Courtyard were in the same class. This hotel is not at the same standard. It was a disappointment. The bed linens were dirty and the TV channels did not have a premium channel. Breakfast was adequate, but no hot food.”

May 28, 2006 by Donald from Sugar Land, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[6]

• The room was very well set up.
• The hotel is old and not refurbished a little on the dingy side.

“This was unusual. The booking was for Graduation weekend at Yale which puts the Hotels in great demand and overpriced for that period. My wife reserved a room here for $225.00 per night as the best deal around. The hotel was only OK. Not your normal standard but not a normal weekend.”

May 9, 2006 by Denine from Longmeadow, MA
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[6]

• Convenient location and price.
• Too loud next to hwy, dated rooms, smelly.

“If you need quick access to New Haven and don't mind a rustic, 70s sort of experience, then this hotel is for you. A slight upgrade from Motel 6 with a limited continental breakfast with a lovely view of I95 with all the related sights and sounds.”

Amenities at Best Western Executive Hotel, West Haven

AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Beach Business Center Coffee Maker in Room Elevators Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Golf

Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Safe Deposit Box Television with Cable Tennis

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