Hilton Garden Inn Shelton [Shelton, CT]- Hotel Reviews - MyTravelGuide.com


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Hilton Garden Inn Shelton 2-star

25 Old Stratford Road, Shelton, CT

Situated at the heart of Shelton's Corporate district, at exit 12 off Rte 8 , the Hilton Garden Inn's location combines convenience & accessibility, with traditional New England ambiance.[more]

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User Reviews for Hilton Garden Inn Shelton, Shelton

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 132 user ratings

Jul 1, 2009 by John from Allendale,NJ
Overall Rating: 8 Overall user rating

  • Friendly service/clean.
  • The lost my request for 2 double beds.

“The hotel was cheery, bright and friendly. The customer service was very, very good. Rooms were clean and spacious. It was good all the way around.”

Jun 24, 2009 by Julie Dube from Beacon Falls,CT
Overall Rating: 10 Overall user rating

  • Friendly and convenient.
  • Nothing.

“They were very attentive and friendly.”

Jun 24, 2009 by Donna Zabrosky from Grand Isle,VT
Overall Rating: 7 Overall user rating

  • It was quiet, close to interstate, good size room.
  • Restraunt was not good. Food was cold.

“In Sheldon Conn. the Hilton Garden side was okay for a business trip as long as you fed your clients elsewhere.”

Jun 9, 2009 by Russ from Shelton,CT
Overall Rating: 9 Overall user rating

  • Very clean and pool was great.

“Over all the hotel was wonderful, nothing negative to talk about.”

Apr 30, 2008 by Tony
Overall Rating: 9 Overall user rating

  • Everything as great, but they did not say that continental breakfast was extra $8.95/person.

“They need to post that continental breakfast is extra at the breakfast bar and at check in.”

Apr 23, 2008 by Suzie from Hummelstown, PA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[6]

  • It was under construction and in bad need of updating.

“The Hotel is currently under construction, making updates for which it needed. At the time of our stay the carpets were very dirty, the hotel had a foul odor, and the shower walls were cracked and molded.”

Mar 24, 2008 by Andre from Bellevue, WA
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Friendly staff, great location.

“The hotel staff was great at this location. I was treated the same as someone who had paid full price to stay at this hotel. I called and requested an early check in (1 pm) and they were more than happy to accommodate that request. The hotel is located directly across the street from an Outback Steakhouse, making this an ideal spot for me.”

Mar 20, 2008 by Christine from Newburgh, NY
Overall Rating: 8 Overall user rating
Cleanliness:[6] • Staff:[10] • Location:[9]

  • Refrigerator and microwave in the room.
  • Stains on the carpet.

“Hotel was ideally located right off the highway. It was across the street from a Walgreens, Outback Steakhouse, and a few stores & restaurants. Staff at the front desk was awesome! Very friendly and super quick to check in. It was a 2 minute check in! The hotel room was a decent size with a refrigerator and a microwave in it. I was just not too crazy with the stains on the carpet otherwise it was very nice! They could upgrade their televisions as they were a bit small. Great hotel for the rate!”

Mar 17, 2008 by Greg from Marcus Hook, PA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean. Helpful, friendly staff.
  • Miserably small, uncomfortable beds. Pool closed.

“This hotel was very clean and had a helpful staff. The location was perfect for my needs. Parking was free. The neighborhood was safe. Unfortunately, the double beds were so small that my wife and I were very uncomfortable all night long, and got a very poor nights sleep. Our son was very excited about going swimming, but when we got there we were told that the pool was closed, and would remain closed for a couple of months while they renovate. Personally, I felt that 2.5 stars was a little excessive, and that probably 2 stars would have been a more fair review of this hotel.”

Mar 1, 2008 by Jessica from Valley Forge, PA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[7]

  • Wireless, small fridge and microwave.
  • Room was dark, limited parking.

“Very convenient, complete business traveler amenities. Comfortable.”

Jan 21, 2008 by Claudia from Manchester, NH
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[5]

  • Very clean, nice touch w/cookies.
  • It was out of the way for me.

“The hotel is nice, lobby is attractive, has internet access, clean and neat, however, rooms are small.”

Jan 7, 2008 by Jessica from Valley Forge, PA
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[6]

  • Included fridge and microwave.
  • No premium TV channels functioning.

“Nice staff, convenient and comfortable.”

Jan 7, 2008 by John from Duryea, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfort.
  • Coffee flavor was not good.

“Lobby coffee is so strong, it turns me into a soprano. Room coffee is not so bad. Hot water temperature fluctuates when taking shower.”

Dec 17, 2007 by John from Duryea, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfort and location.
  • Fridge not plugged in. Had to get regular coffee from front desk.

“Very clean and comfortable. Cookies on check-in.”

Dec 6, 2007 by Amir from Norwalk, CT
Overall Rating: 1 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[7]

  • Staff was helpful.
  • Fridge mad noise all night and I couldn't sleep.

“Ok.”

Dec 5, 2007 by Stefanie from Boxford, MA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly efficient accommodating staff.
  • Fridge was noisy.

“More than decent for the price and type of hotel. Would use again. But, there is a Walgreen's across the street if you forget anything.”

Sep 6, 2007 by Cornelia from Ridgefield, CT
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Provided free toothbrush & paste when Id left them.
  • Toilet paper empty in ladies' room during tournament.

“This hotel is like all Hilton Garden Inns: very easy and accommodating.”

Aug 3, 2007 by Rosalyn D. from Ansonia, CT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • It had a refrigerator and microwave.
  • The pool area had very slippery tile. The tile on the area was not appropriate.

“This hotel is a convenient hotel due to its location. It offers convenient things inside the room like a refrigerator and a microwave, and of course a desk. Also other amenities that was nice like the exercise room and indoor pool. I would recommend this hotel to anyone with kids or without kids. It is good.”

Jul 23, 2007 by William from Bridgeport, CT
Overall Rating: 1 Overall user rating
Cleanliness:[5] • Staff:[1] • Location:[5]

  • Location.
  • Charged for an extra day and had to keep calling to correct it.

“The manager would tell me the overcharge for the day would be corrected and to call if it wasn't but he would never answer the phone or call me back. Finally, almost a month went by with continuous calls on the overcharge before it was credited back to my account. The manager still never called to mention anything on the delay or give me confirmation that he received any of my messages or if the credit was back to my account.”

Jun 7, 2007 by Lyle from Powder Springs, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Location to interstate.
  • Wish they had complimentary continental breakfast.

“Just off rat 8 and convenient to Merritt parkway and interstate 95 the Hilton gardens is a cozy and very accessible to entertainment and shopping in southern Fairfield county.”

Amenities at Hilton Garden Inn Shelton, Shelton

  • AM/FM Alarm Clock
  • Beach
  • Business Center
  • Casino
  • Fishing
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Golf
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • Tennis
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