Sheraton Burlington Hotel and Conference Center

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User Reviews for Sheraton Burlington Hotel and Conference Center, Burlington

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Aug 28, 2009 by Anne from Port Jefferson Sta,NY
Overall Rating: 7

• The public areas, pool, garden, computer area was very comfortable and attractive
• No refrigerator in our room.

“The hotel was very nice, the beds were extra comfy and we enjoyed the flat screen TV. The restaurant/bar looked like a place I would like to try, and the outside patio/dining area was very inviting. Hopefully we'll get to try it on our next visit. It was worth the money for us, but I would not want to pay full rack price to stay there.”

Aug 28, 2009 by Andree Jette from Mille-Isles,Canada
Overall Rating: 10

• Great customer service, clean, they did more than I ask
• did not like using Priceline and get bad customer service

“It was perfect!”

Aug 7, 2009 by Paul from Ottawa Ont from Ottawa,Canada
Overall Rating: 10

• the shuttle was the icening on the cake we had great service
• The restaurant and bar were expensive.

“We have told family all about Priceline and the wonderful service we got, we will be going to Toronto this October for a wedding and will be using Priceline for more then one room.”

Mar 20, 2009 by Pat from Granville,NY
Overall Rating: 10

• Very clean, attractive and pleasant.
• 
  Nothing.

“Excellent service, friendly, and very clean. Rooms are large and beautiful.”

Mar 18, 2009 by Phil from Stittsville,Canada
Overall Rating: 9

• Convenient location for shopping, restaurants, etc.
• Fire alarm went off.

“Hotel is very welcoming of families and conveniently located for shopping, restaurants, and touring. Being close to the highway, I expected it to be noisy, but was pleased to find it very well sound insulated.”

Feb 18, 2009 by Abdo from Massena,NY
Overall Rating: 10

• Its very clean nice location.
• The restaurant doesn't have a big menu and food was not that good.

“In general it was a good experience, nice hotel.”

Nov 6, 2008 by Amelie
Overall Rating: 8

• The indoor courtyard is very pretty, it houses the pool, restaurants and common areas.
• There seemed to be a shortage of staff at the front desk and it is too close to a major highway (noise issue in some rooms).

“This is a great place to stay for business or with family. They have a convenient location to I-89 and Rt2, with a free shuttle to downtown Burlington just a few miles away. The mall and restaurants are also just across the street. It is one of the nicest hotels in Burlington. The pool is nicely located in the indoor courtyard which houses the pub and restaurant. G's has a lovely Sunday brunch that we have enjoyed many times. It would be a good place for a wedding/convention as well.”

Oct 14, 2008 by David
Overall Rating: 10

• Comfortable bed.

“All great!”

Sep 26, 2008 by Nancy
Overall Rating: 8

• Beautiful hotel and nicely decorated rooms.
• Certain inside rooms have large windows open to the common areas.

“We enjoyed our stay at the Sheraton Burlington. The rooms were large and nicely decorated. The only strange thing to me was how the large picture window in the room opened to the common area and restaurant which meant that people dining could look right in your rooom if the drapes were open. The staff was fantastic and helpful!”

Sep 18, 2008 by Linda
Overall Rating: 10

• Great location.
• Nothing - it was a great experience - the ice machine on my floor was missing if I had to list something.

“Beautiful lobby with WiFi, friendly staff, rooms nicely sized, rooms little out of date, nice pool area, free parking with large parking lot - very convenient to University of Vermont, free airport shuttle service.”

Sep 18, 2008 by arthur
Overall Rating: 8

• Location and room.
• Restaurant.

“Large and confusing layout - but excellent service and room had very poor dining facilities.”

Sep 17, 2008 by Amy
Overall Rating: 8

• Great price for the room. Very clean/updated rooms. Nice location.
• $10 charge for Wi-Fi internet.

“Very nice hotel, right off the highway and central to everything in Burlington. 4 minutes drive to Church Street. Very nice pool and restaurant area. The only thing we didn't like was the $10 charge for internet (kind of stingy most places offer it for free). Otherwise very happy with the room and service.”

Sep 9, 2008 by Chris from Stamford, CT
Overall Rating: 6
Cleanliness:[9] • Staff:[3] • Location:[9]

• Hotel location is excellent for access to UMP - you will have to drive if you want to go into Burlington.
• Customer service was atrocious. College students use the hotel parking lot at night and there were no spaces left.

“The hotel is immediately off the highway with ample parking. The lobby and public areas are clean, attractive and well lit. The room was nice and came with a couch. Customer service treated us poorly when checking in and gave us a room very close to a highly trafficked main doorway. Our late check-out request was refused. College students use the hotel parking lot at night to access downtown Burlington and UMP. Customer who arrive back at the hotel after 10 will have to park extremely far back if there are any remaining spaces available. The hotel seemed aware of this issue but apparently doesn't view it with any level of importance. Generally having drunk college students roaming your parking lot at night would seem a bit worrisome.”

Sep 8, 2008 by Nancy from St. Simons Island, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The pool.
• The computer room had tall tables and low chairs and no pens.

“It was great in some ways but not in all ways.”

Sep 7, 2008 by Linda from Peabody, MA
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[8]

• The pool was very nice.
• The staff did not answer the phone when I called the front desk.

“The hotel was nice, but not what I would call 3 star. The toilet seat was all cracked. The bathroom was plain & older. The beds were very comfortable. The hotel map showed several areas to get soda or snacks but when you went to them there were not machines only ice. I walked to 4 locations to get a drink and could not get one. Finally at the front desk they sent me to one and guess what. It was empty. At this point it was after 11 and room service was over. They did give me a couple of small cups of soda, but they did not last long. then when I tried to call to get pillows because I was allergic to the ones in the room, nobody answered the phone. I had to get dressed and go to the front lobby and wait in line to ask for pillows, then wait for them to arrive. The morning staff at the hotel was very nice. we had a lovely breakfast at the hotel before we left. My two children even commented that they thought the hotel was supposed to be nicer and it stunk (my 10 year olds word).”

Aug 30, 2008 by Bruce from Poughkeepsie, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was ok.
• Charging for internet in room (free in lobby an inconvenience).

“Ok for a Sheraton, not their best.”

Aug 25, 2008 by Amit from Tenafly, NJ
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[6]

• Food at the pub.
• NA.

“Hotel room has no electrical facilities aside for a TV and a coffee machine which we had to move because it sat on the TV and there was no electricity socket near bye. no fridge, no micro. Even 2 star low level hotels have those!”

Aug 25, 2008 by Laura from Brookllyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the fact that I got an upgrade to a club level room.

“The Sheraton Burlington in an attractive, well-decorated hotel, with a pool and two restaurants. It is convenient to major highways and only 1.5 miles from downtown Burlington, a healthful walk or you can ask them to take you in their shuttle if you don't have a car. The rooms are attractively decorated. The bathrooms have granite sinks. The staff is efficient and friendly. I had a great time at this hotel!”

Aug 20, 2008 by Andrea from Shrewsbury, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Convenient location.
• Small rooms.

“The room and hotel had been updated. Although all the furniture was new, the room still had a really old feel, with water pipes exposed in the room as well as in the hallways all along the hotel. It was clearly updated, but many old things remained. Very small room. Great for 1 night. Cramped otherwise.”

Aug 19, 2008 by Cherie from Newton, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Rooms were large and comfortable.
• Not enough parking close to rooms; no free breakfast.

“This hotel is ideally located to visit the area of Burlington VT. It is not downtown on the water, but in a quieter location close-by downtown, the University, the highway and wonderful shopping and restaurants. The rooms were large and comfortable. We enjoyed the hot tubs and pool and our stay.”

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Amenities at Sheraton Burlington Hotel and Conference Center, Burlington

24 Hour Front Desk Available to/from Burlington International Airport (5:15 AM - 12 Midnight) Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services

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