Sheraton Burlington Hotel and Conference Center

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User Reviews for Sheraton Burlington Hotel and Conference Center, Burlington

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Apr 30, 2008 by Madison from Austin, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• Rooms were well-appointed, clean, and comfortable, with good coffee in the room.
• Exorbitant food charges; TV cable expensive.

“I had a hard time choking down the idea of $6 bagels with jam at the hotel restaurant, or of paying $11 to see an old movie on pay TV. Sheraton caters to business travelers who charge companies for expenses.”

Apr 18, 2008 by Mary from Rutland, VT
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location, comfortable.
• Day front desk person did not address our concerns regarding problems with our stay.

“The hotel itself is neat and clean. Centrally located which suited our needs. However the night we arrived the hotel had lost power and we were not able to do anything. After 4 hours the power came on but not the cable and we were still not able to have keys to our room. When checking out we were not even offered an apology or any compensations for our inconvenience. They said we did not owe any further charges, thank you, goodbye. We were not happy with this treatment.”

Apr 17, 2008 by Diane from Burlington, VT
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The atmosphere was very nice.
• I had to ask for another room because the first room was very small and older.

“I think it was very family friendly but not particularly romantic which is what we were interested in. The brunch there on Sunday was fantastic!”

Apr 15, 2008 by Susan from Akron, OH
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• Good location.
• There was a black out for several hours. The hotel was not prepared.

“It is a large convention type hotel. Nothing special but adequate. Very convenient to Burlington Downtown and the University of Vermont.”

Apr 7, 2008 by Brigitte from Pincourt, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• It had a rather large pool and pool area, which was not as busy as most hotels.
• There was not any information, about hotel or area, in the room.

“Perfectly accommodating for business travelers or for those who like to spend the day out, checking out the sites. A quiet place to return at night for rest and relaxation.”

Apr 1, 2008 by Suzanne from Middleboro, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location and overall clean appearance.
• No room service though it claimed to be available up to 11:00 p.m. (we called at 10:30).

“The hotel was very attractive with all new amenities. Check in/out was quick and friendly. The pool was very nice. Downside - they need to fix the other elevator. We had to walk all around the hotel to get to the main elevator. While we are not elderly or disabled, I can see how it will be a problem for those in need of closer transportation.”

Mar 31, 2008 by Boe from Brattleboro, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was business travel with a spouse. This hotel is friendly, clean, quiet, and conveniently located.

“This hotel has all the aforementioned attributes for a pleasant business trip including Starbucks coffee in the room. Also, the staff was very friendly.”

Mar 28, 2008 by Lisa from Burlington, VT
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• Clean--nice guy in the coffee shop.
• Room was okay, but coffee maker was left on table and had to be moved to nearby plug in wall to use. One lamp did not work.

“Okay hotel-nothing too special about it. Very young staff.”

Mar 26, 2008 by Bets from Chapel Hill, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[9]

• Lots of pillows on the bed, of varying firmness.
• Connecting door was dirty (needed good cleaning).

“The Burlington Sheraton Hotel is in a good location -- near major highway and airport, short drive to downtown Burlington -- no noise from airport or highway. The layout of the hotel is confusing, however; we were there during a time that a key elevator was under maintenance, so we had to navigate many hallways, stairs, etc. to get to our rooms. It's a non-smoking hotel (good), but smokers congregate at the exit doors (bad). We walked through a wall of smoke to get inside in the evening (ugh!). This is a general hotel problem, not just the Sheraton, however.”

Mar 26, 2008 by Steven from Bantam, CT

Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly staff.
• Poor housekeeping.

“The staff was nice and overall the hotel was fine but room service trays were outside our door (not ours) when we checked in and still there in the morning along with many others accumulated along the hall. Overall supervision seemed lacking in housekeeping.”

Mar 25, 2008 by Marie from Gatineau, QC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Nice and clean room, attractive public spaces.
• Had to pay for internet services.

“Very nice place to stay for the price.”

Mar 18, 2008 by Christopher from Bloomingdale, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Clean and renovated.
• Crowded!

“A very nice stay, clean comfortable upscale. Nice pool for the kids.”

Mar 17, 2008 by Thomas from Brattleboro, VT
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Convenient to ski areas.
• Pool and fitness center affords no privacy. Business center is located in a poor location.

“The rooms were nice but luxurious. The staff was helpful but not very attentive. Access to the business center required traveling through the main conference area. This was awkward in the morning as a group was in session. The pool and fitness rooms are in glass enclosure so don't even think about it if you're modest or enjoy privacy.”

Mar 12, 2008 by Susie from Windsor, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean and friendly hotel for a night stay.
• Completely satisfied.

“A wonderful hotel - highly recommended.”

Mar 5, 2008 by Bethany from Lyndon Center, VT
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[9]

• Bed and pillows were nice.
• The lighting in the room hurt my eyes terribly. Way too yellow.

“It is nice enough but they need to get full spectrum light bulbs. The lighting was way too yellow and it hurt. I understand what they were trying to do, make it match the decor but it hurt.”

Mar 4, 2008 by Dave from Salem, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Very good location, attractive looking hotel.
• No free Wi-Fi.

“Overall my wife and I like very much. We plan on using the hotel again.”

Feb 21, 2008 by Lisa from Dover, DE
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[10]

• Location, pool.
• No in-room mini fridge. Old heating system, difficult to adjust temp.

“The location of the hotel is excellent, within easy reach of all Burlington area attractions. The beds were comfortable, but the decor and heating/cooling system was old, making temp control difficult. I was disappointed not to find a mini-fridge in the room- a must when traveling with small children. Also, we were charged for local calls, something that was not disclosed anywhere; neither in the directory nor on the phone pad. While the pool was great, there were never enough towels available, and we had to call several times before the staff brought more. The hotel was nice, but not worth the 3-star rating.”

Feb 19, 2008 by J from Boston, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was great.
• The room was a bit dated for a Sheraton.

“This is a fine hotel, a bit dated and a bit more of an off-the-highway hotel than a Sheraton is typically. It was clean, the room had everything you could want in it and was very large. I did not utilize the amenities, but it had an indoor pool that looked very nice. overall, a great hotel.”

Feb 19, 2008 by Harry from Pte-Calumet, QC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was $60.00 and usually $60.00 is 2 star or worse these days.
• It was not quite the Sheraton I've known in other locations like HI.

“A very nice hotel, but seemed a bit "overworked" I'd expect that it's nearness to the Airport and thew University puts a lot of pressure on the facility. All in al though, a very nice place to stay.”

Feb 14, 2008 by Matt from Billerica, MA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[6]

• Nothing.
• Bad room, smell like smoke, dirty carpets.

“I will never stay at this hotel. The room smell like it was a smoking room even though it said nom smoking. When I called, the front desk sends a housekeeper to spray some spray. I had 2 children with me. I just wanted to get stay to be over.”

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Amenities at Sheraton Burlington Hotel and Conference Center, Burlington

24 Hour Front Desk Available to/from Burlington International Airport (5:15 AM - 12 Midnight) Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services