The Westport Inn

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User Reviews for The Westport Inn, Westport

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Nov 24, 2008 by Christine from Deer Park,NY
Overall Rating: 9

• Large room, prompt service when my TV was broken.
• Far from the main highway,dark route and no lit sign for the hotel.

“Good, clean. Room pleasantly large, lovely aveda bath products, ok breakfast.
Not great, helpful staff.”

Sep 22, 2008 by FRANK
Overall Rating: 10

• Excellent service and very well maintained.

“I would recommend this hotel to everyone. The location is excellent; the rooms are spacious and well maintained; and the employees went out of their way to ensure we were taken care of.”

Sep 12, 2008 by
Overall Rating: 5

“Did not like it and would not stay there again.”

Sep 2, 2008 by Viola from Raleigh, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Great bed!
• Initial staff member at desk. Did not take her time.

“Very nice place. Good breakfast. Attentive staff.”

Sep 1, 2008 by MIGUEL
Overall Rating: 9

• Location.

“Good to spent time with the family on vacation.”

Sep 1, 2008 by George from Camillus, NY
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[4]

• Nothing.
• Key cards did not work. Room smelled.

“Terrible experience. Key cards did not work. Bathroom was in disrepair. Carpeting in room was filthy.”

Aug 28, 2008 by George from Camillus, NY
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[7]

• Nothing.
• Room smelled. Key cards did not work. The place was a dump.

“Room smelled. Key cards did not work. Had to get someone to open the door every time I needed to get into the room. Bathroom needed updating. Tub was cracked. Carpeting felt grimy such that I felt the need to wear flip flops in the room. Couch had stains on it.”

Aug 16, 2008 by Bonny from Etna, ME
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[10]

• The rooms were large and comfortable. The staff was very friendly and helpful overall.
• The bathrooms could be cleaned better: Pretzel on the floor and mold in the grout.

“Overall. we really enjoyed our stay very much and we would stay there again. The hotel does need a little TLC (thin layer chromatography) i.e. the lamp shade was smashed in our room. it was convenient to get to and from the train into NYC as well and close to I-95.”

Aug 10, 2008 by Faith from Pound Ridge, NY
Overall Rating: 2
Cleanliness:[3] • Staff:[7] • Location:[7]

• Nothing.
• Plastic sheets on mattresses, beds uncomfortable and not very clean.

“There are two buildings to this hotel. We stayed in the older portion. It desperately needs updating. It was like staying at a motel off a highway. Perhaps the new building where the main lobby is has more character and rooms might be more comfortable, but we'll never know!”

Jul 26, 2008 by Jean from West Newbury, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the price.
• We arrived at night and I found the layout confusing. Couldn't find the office.

“I was not expecting much but I was pleasantly surprised. The room was refurbished and very clean and attractive. It was rather small but had a comfortable king bed and new fixtures in the bathroom. Everything worked and it was just fine. The get-your-own breakfast was very nice and my husband loved the waffles. We didn't use the pool but it was clean and the water was being tested when we were there. For the price, we couldn't ask for more.”

Jul 21, 2008 by Rachel from Alexandria, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Superb bedding! First class!
• A little cramped.

“The beds were extremely comfortable. I would say that the hotel was a great value. Very clean with a nice indoor pool. The rooms weren't fancy but the bedding more than made up for it.”

Jul 9, 2008 by Mike from Barre, VT
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Rooms had a connecting door so kids could be watched.
• Some things in rooms looked heavily used and not new.

“Good place to stay. I would stay again.”

Jul 8, 2008 by Leah from Coraopolis, PA
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[8]

• The hotel staff was very helpful and very nice about cleaning the room. We were visiting family in Westport, so location was perfect.
• We had two rooms. One was spacious and we enjoyed it. The people traveling with us did not like their room due to dampness and mold problems.

“We have always enjoyed our stays at the Westport Inn. We know that they have worked to make improvements on the hotel, but some of the rooms are older and seem to be musty. Yet, the staff is always helpful and the cleaning people do a nice job. For an older hotel that is in the process of updating, we enjoy it.”

Jun 16, 2008 by Richard from Owings Mills, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• My room in main hotel area overlooking atrium and pool was excellent. Others in adjacent buildings are not so good.
• Air conditioning was out. They were overbooked. I had to argue for an air conditioned room. They wanted to place me elsewhere at a different rate.

“Their air conditioning was out in one building. I was asked to use a non A/C room with a fan. It was 95 degrees. I refused and they were going to send me to a different hotel. Not good at 8:30 at night after a day of traveling. After some arguing, they place me in an air conditioned room that was excellent. However, it should have been handled better.”

Jun 15, 2008 by Susan from Farmington, CT
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[6]

• Great indoor pool.
• AC not working.

“Very nice indoor pool. Liked the free WiFi.”

Jun 4, 2008 by Anthony from Randallstown, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• I like the fact that it was just off the beaten path, but less than two minutes from I-95.
• The entrance from the street and directions to the front desk wasn't clearly discernible especially at night.

“The second floor room we stayed in was situated nearer to the main road and presented an appearance that one would in vision as the rear of the building even tough, it was the first look at the hotel by visitors. The hallways & stairways could use a more polished look. The room was small/medium but amply furnished and clean. I was satisfied with the staff.”

Jun 2, 2008 by David from West Chester, PA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[6]

• Had a big exercise room and good room internet service.
• Just seemed run down, restaurant didn't serve food.

“It was okay in a pinch. Given a choice I wouldn't go out of my way to stay here again. It was just okay.”

May 11, 2008 by John from Duryea, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[4]

• Another guest sitting in a chair in the lobby.
• Breakfast not until 7:00 AM.

“Room was relatively small. Breakfast did not start until 7:00, so I had to miss breakfast. Ice was a mile away. Bathroom, soap the walls and spin, smaller than a cruise ship. No microwave, no fridge. Room key hard to operate.”

Apr 27, 2008 by Frank from Enfield, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was great, the breakfast had good choices and saved us at least $30/day.
• The pool towels were sometimes in short supply.

“Great for family stay, I was hesitant about booking due to some of the negative comments, overall a good value, the kids loved it, the beds were comfy and the staff were all great. I would recommend this hotel but beware there is no restaurant, only open after 5:00 for bar/small snacks.”

Apr 24, 2008 by Raj from San Jose, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[9] • Location:[1]

• Friendly staff, good breakfast, clean lobby area.
• False advertisement the room advertised was not in section my room was in.

“Very poor quality carpet, linen, general room quality in the section my room was in (the section towards the highway). The section advertised was on the other side, and was clean and nice.”

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Amenities at The Westport Inn, Westport

Bar/Lounge Fitness Center or Spa Free Local Telephone Calls Free Parking Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pets Allowed Pool Room Service Safe Deposit Box Television with Cable Tennis

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