The Westin Stamford

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User Reviews for The Westin Stamford, Stamford

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Sep 10, 2008 by Robert F. from Cockeysville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Every staff member was helpful and friendly above and beyond.
• No problems - though not within walking distance of shops and restaurants.

“From the moment we arrived until our departure, the staff was helpful and welcoming in a collection of above and beyond ways -- all this as Hurricane Hannah arrived and departed so there was some excess water, but no problem. The management of this hotel has obviously done a good amount of training of all their staff, so that guests quickly appreciate their decision to stay at the Stamford Hilton.”

Sep 8, 2008 by Chen from Norfolk, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The front desk helped a lot.
• No microwave in the room.

“Clean organize room, good hotel maintenance, friendly staff and good service. But not convenient breakfast.”

Sep 6, 2008 by Val from East Orleans, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[4]

• Total pleasure.
• Location. Outside the beautiful, manicured grounds was a poor neighborhood and very hard to find.

“The hotel and the grounds were beautiful, and it had a very nice work-out room, indoor pool and hot tub as well as gorgeous rooms.”

Sep 5, 2008 by Lillian C. from Chatham, NJ
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[8]

• Comfortable, convenient and well appointed.
• Housekeeping doesn't know to make up rooms.

“I'm not writing this to be published anywhere. It is a critique of my experience with the hotel. We stayed at the hotel 4 days in a row. The hotel apparently doesn't have a good communication with housekeeping in these circumstances, because 2 out of the 4 days the room was not made up at all.”

Sep 4, 2008 by Deborah from Middleburg, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[4]

• Very pretty. Nice rooms.
• Located in a not so great part of town.

“Everything was great, did not like that they charge you to park, and for the internet.”

Sep 4, 2008 by Albert from Bridgeport, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• 32 inch HD Plasma TV.
• Garage layout confusing, but fee waived after complaint.

“Lovely hotel, hard to find though. Great rooms, beds, and toiletries.”

Sep 4, 2008 by Eda from Arlington, MA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Proximity to Train Station.
• Old, falling apart, bad service, no free internet in rooms, not quiet, paid parking.

“It is old, dingy and not well maintained. Nothing worked in the hotel. I felt like I was staying in a cheap road side motel. Staff was not helpful. They did not even have maps/brochures about nearby attractions. They charge you for everything: internet, water, parking. I will not stay there again.”

Sep 4, 2008 by Violet from Jericho, VT
Overall Rating: 9
Staff:[7] • Location:[10]

• Very comfortable beds.
• Had to pay for parking.

“Big open lobby with comfy chairs to chat with friends and family. Spacious room and bathroom. Very comfortable beds. Parking was dark in the basement. Spend the extra money and have valet park.”

Sep 3, 2008 by David from Darien, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Very clean, large, great pool, excellent.
• Restaurant was average at best.

“Location is not the best but super high quality as Hilton's usually are.”

Sep 3, 2008 by Chris from Fairfax, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Rooms were large and modern.
• Paying $10.00 for parking.

“I haven't stayed in a better hotel.”

Aug 21, 2008 by Seema R. from New York, NY
Overall Rating: 1
Staff:[1] • Location:[1]

• Nothing.
• No wireless internet in room, shabby refrigerator, no responsive staff.

“No wireless internet in room, cordless phone not working, not charging, I had asked for 2 nights and I checked out early. I stayed only one night.”

Aug 21, 2008 by Bethany from Stamford, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel now that it is the Hilton and remodeled, is a very nice place to stay.
• The underground parking lot was very small. It was hard parking a larger vehicle.

“Overall the Hilton was a great place to stay. Service was excellent and the staff was very friendly.”

Aug 19, 2008 by Amy from Stamford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[7]

• The pool.
• Having to pay $10/night to park my car.

“The hotel is very nice and the pool/fitness center were great! Easy access to the Metro North Station.”

Aug 18, 2008 by Debbie from Middleburg, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[5]

• It's beautiful and rooms are very nice and clean.
• Some things with service not up to par.

“They charge you $3 for a can of coke. Then charge you all kinds of other stuff. go down to the restaurant and save some money, but the food was very goofed. Ice machine on the 8th floor not working and we have to go to another floor to get ice. Parking is $10 a day. There is no where other than the garage to park at this hotel, that's a big turnoff. They also charge $10 a day for the internet. After just getting settled into our room, we were moved as a large group with lots of kids came in, that was very inconvenient. The hotel has been refurbished, I think it used to be a Sheraton, it's not in a great part of town at all, but is convenient to the Interstate and other areas. The hotel is beautiful and very clean. I loved it here and would definitely stay again.”

Aug 15, 2008 by Buckley from Ellensburg, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[4]

• White train photograph hanging in the room and in the bathroom.
• Early departure results in an additional $50.00 administrative fee.

“If you are used to rattling around empty and impersonal small convention facilities that are distant from nearby attractions, then you should feel right at home here. Personnel are very polite. Shuttle is available for every 1/2 hour to run you to and from downtown and Metro station but service can be spotty at just the wrong time. The Hilton sits on nicely landscaped grounds, set apart from a large tract of low rise office buildings, but the whole area is surrounded by a seedy neighborhood. I felt safe walking through the neighborhood during daylight hours to downtown 20 minutes away. Shuttles are available to take more cautious guests to and from downtown until 10:30 pm. The shuttle trip takes about 7 minutes. Downtown has a large upscale mall with good quality moderate restaurants. Hotel is clean but my room was dim. I had to call for replacement of burned-out bulbs in the desk and bedside lamps. As of this writing, wall-mounted lamps have been installed in the darkest corners of the studios, but the power cords are too short and they are all in place but useless. The HD plasma TV was excellent.”

Jul 24, 2008 by David from Darien, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Everything was wonderful - great experience.
• Not easy to find.

“It was great.”

Jul 16, 2008 by Gary from Warren, VT
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• The new room were nice. Good bed.
• It is under construction.

“The hotel is remodeling the public areas. It is under construction. There was no lobby a few temporary tables for check in. The newly redone rooms were nice. Over all this hotel is not in the same class as the Hyatt or Hilton.”

Jul 15, 2008 by Amal A. from Eugene, OR
Overall Rating: 5
Cleanliness:[7] • Staff:[1] • Location:[2]

• The comfort of the rooms.
• You have to pay for just taking the cart, internet, parking, etc.

“NA.”

Jul 15, 2008 by Mike from Beverly Hills, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[3]

• Really great hotel and service.
• Location.

“Gracious and helpful staff. Beautiful hotel.”

Jul 12, 2008 by Lillian from Chatham, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient, comfortable and very nice.
• Received comp bottled water on two visits; next visit front desk gave water to 2 guests but told us it was not available.

“The rooms are very comfortable and well appointed. Probably my favorite place to stay in Stamford.”

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Amenities at The Westin Stamford, Stamford

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable