Courtyard by Marriott Rye

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User Reviews for Courtyard by Marriott Rye, Rye

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Aug 24, 2009 by Lauren from Carlsbad,CA
Overall Rating: 9

• New decoration in rooms and lobby.
• No more cookies during the week or candy at the front desk.

“The new look of the hotel is very clean and modern. The staff is always very helpful. It is convenient to the parkways and railroad station. There is now a bar type restaurant in the lobby where your family can order food and eat it there, or take it to your room; it is open most of the day. There is also a refrigerated section near the front desk with sandwiches, desserts, and beverages.”

Aug 20, 2009 by Roger from State College,PA
Overall Rating: 9

• Very good.
• Breakfast was just okay.

“Excellent for the money except for the breakfast.”

Mar 10, 2009 by Jennifer from College Station,TX
Overall Rating: 10

• Location, clean, free internet, free parking, nice Jacuzzi and exercise room.

“The hotel is clean and new. The beds were nice. The hotel offered free internet and parking. The location is great, close to the freeway.”

Feb 15, 2009 by Jackie from Naperville,IL
Overall Rating: 1

• The location.
• Under contraction, no heat in the room, and no help from the desk.

“This hotel is under massive renovations. The lobby is a card table in the middle of plastic sheets. They check us into two rooms, one had been completed the other had not. The room that had not been renovated had no heat, and they did not offer anything help at all.”

Jan 22, 2009 by Dave from Jamesville,NY
Overall Rating: 6

• Room was recently renovated.
• Because carpeting was new I had trouble breathing.

“Overall I was disappointed in this hotel. To be fair it is undergoing renovations. I arrived quite late and there was a makeshift reception desk. After checking in I went around the back of the hotel to park and entered through a rear door. The push bar was hanging loose on the inside and did not give one a feeling of confidence. After entering my room, the heater would not kick in. I called down for a wake-up call and the call never came in the morning, so was very disappointed in this stay.”

Nov 3, 2008 by julia
Overall Rating: 10

• Clean, comfortable and convenient.
• Restaurant was not open except for expensive breakfast.

“I was extremely pleased with the convenient location, attractiveness of the room and facilities, and the friendliness of the staff. I look forward to another stay. A great value for the price.”

Oct 27, 2008 by tim
Overall Rating: 8

• The morning breakfast area is wonderful; the gentleman who works there on Monday through Wednesday is excellent.
• The key cards lose void out every day. Have to bring them back and the staff resets every time. I was locked out in the courtyard.

“For the price, the rooms are nice. The pool and Jacuzzi are very nice and well maintained. The staff
is generally nice. I have high praise for the man who handles the breakfast area on Monday through Wednesday. He is competent, friendly, professional and cordial. The weekend manager needs a dose of common sense.”

Oct 25, 2008 by Lauren
Overall Rating: 9

• Good location for highways, food shopping, takeout food shops; friendly staff.
• Drapes in room need cleaning; breakfast eggs were over cooked and expensive compared with diner.

“We have stayed there many times in the past 3 years. Location is great! Staff is friendly! Washing machine and dryer available.”

Aug 10, 2008 by Lauren from Carlsbad, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenience to RR Station, shopping center nearby.
• Wish breakfast was included. No complimentary cookies on weekends.

“Have stayed at this hotel many times and find the staff very helpful and location convenient for business travel.”

Aug 1, 2008 by Arthur from Chesapeake, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was convenient.
• No shuttle to nearby train station.

“It was clean, reasonable & convenient.”

Jun 9, 2008 by Diane from Newton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convience to town and highways.
• Bathroom layout was poor with little space for toiletries.

“The room was spacious, beds comfortable,staff accommodating and friendly. No dining facitity expect for breakfast.”

Jun 4, 2008 by Malya D. from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful, has indoor pool, exercise room, pretty landscaping, nice room, clean, spacious, just right.
• There was nothing I didn't like.

“This was the second time we stayed at this hotel and we hope to stay here again. We had our privacy and the staff is excellent. It is a great and affordable place to go with your spouse. It is near Riverdale, the Bronx Zoo and the NY Botanical Gardens. We love it at this hotel and couldn't ask for anything more.”

Jun 2, 2008 by Virginia from Baker, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The beds were very comfortable and I liked the garden setting of the Courtyard.
• There was no complementary breakfast.

“I was impressed by everything about this hotel except the fact that there was no complementary breakfast.”

May 31, 2008 by Jan from Dallas, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[4] • Location:[6]

• Wonderful room with sink area conveniently separate from bath.
• What was wrong with housekeeping?

“This was an extremely comfortable hotel for our purposes of attending a college graduation nearby and visiting NYC. Spacious room and all areas very clean. Internet very available for guests; great hot tub; pretty courtyard, carts always available for loading and unloading. Washer/dryer important to us for our long trip. Our only complaint was housekeeping--which we had problems with on every single day of our 4 day stay. For 4 days, disregarded simple written request for 3rd mug and an extra coffee, but took tip underneath note. One evening arrived and found one bed made, but the other left unmade and room half cleaned--as if started but interrupted. Last evening returned to find air-conditioning had been reset to 85! A hot day and a lot of packing to do so this was a huge problem. We couldn't figure out if this was carelessness or intentional it was so consistent. Other than this, super location--can exit hotel lot directly onto Expressway ramp for NYC or other locations. Three minutes from train station where you can catch train to Grand Central Station.”

May 22, 2008 by Suzanne from Oro Valley, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Clean, friendly and comfortable.
• With checkout at noon, housekeeping began harassment every 15 min at 8 a.m.

“While a little out of the way, and with the exit off I-95 placed differently on either side of highway, Rye/Portchester is confusing to navigate. That said, hotel is comfortable, rooms airy, my room had a terrace, and the staff was friendly.”

May 7, 2008 by Melissa from Baltimore, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Small, quiet, nice pool and whirlpool.
• Hard to find from the highway.

“Nice hotel, small-scale, quiet. Nice pool and whirlpool.”

Apr 15, 2008 by Stacy from New Paltz, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Bed was comfortable, room was clean.
• Walls were thin, loud snoring heard through the wall.

“It was as expected. Simple, clean, w/friendly staff.”

Apr 15, 2008 by Bill from Alpharetta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Convenient to Rye rail station.
• A bit noisy due to location near freeway and rail lines.

“Rye Courtyard is conveniently located near I-95 and I-287 highways. It is also close to the Rye commuter rail station. We stayed here and rode the train into the city each day for 5 days.”

Mar 22, 2008 by Lauren from Carlsbad, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff, location.
• No recumbent bike.

“Good for 2.5 star hotel; convenient to highway and train travel, food shopping, laundry, bank, small restaurants, and post office. A car is helpful.”

Mar 12, 2008 by Nicole from Mt. Vernon, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very quiet and comfortable.
• Decor was dull.

“My friend and I stayed at the Marriott for a week and had a nice stay. The hotel is comfortable, but nothing to brag about. The decor was dull and the beds were not that great. If I had to I would stay again, but I would look around before committing to this hotel.”

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Amenities at Courtyard by Marriott Rye, Rye

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Childrens activities Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies

Indoor Pool Iron Maid Service Meeting/Banquet Facilities Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Wake-up Service Wet Bar

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