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Renaissance Westchester
80 West Red Oak Lane,
White Plains, NY
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[9.0] • Location:[8.0] Based on 405 user ratings |
Jun 1, 2008 by
Bill from Avon, CT
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“Nice place. Undergoing remodel.”
May 29, 2008 by
Kimberly from Stone Mountain, GA
Overall Rating: 1
Cleanliness:[7] •
Staff:[1] •
Location:[8]
“The rooms were dimly lit and unsavory people were on the premise. Extend Stay did not have the room available when we arrived, only smoking rooms.”
May 28, 2008 by
Allen from Los Altos, CA
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[7]
“Set up of mirror in bathroom is awkward, you can't look at it straight on while standing at the end - you have to look sideways.”
May 26, 2008 by
Bill from Avon, CT
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“Not a bad place. Elevators must be upgraded as they are too slow. Rooms have been refreshed but the bathrooms are a little behind the times. Desks could use a more economic chair.”
May 11, 2008 by
Jen from Denver, PA
Overall Rating: 4
Cleanliness:[7] •
Staff:[10] •
Location:[5]
“The hotel was very nice and the staff friendly--however, there was no air conditioning and the room was hot and stuffy. When we requested, a fan, we were told that one would be delivered to our room and it never came. It was a miserable night because if the heat in the room--however, Marriot made it right by us.”
May 6, 2008 by
Tanya from Detroit, MI
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[5]
“The hotel is a big off the beaten path, there's nothing nearby in terms of Starbuck's, gas stations, shopping, etc. The grounds are very pretty and the lobby is nice. There are very few entry doors and we had to walk a long way from the entry to our room each time we came and went. There seems to be some construction going on (we saw earth moving equipment, etc.) But it did not bother us. The bed's furnishing was nice, but the carpet seriously needs to be replaced. The bathroom was ok, despite a large chip in the marble vanity that they did a pretty good job disguising. I enjoy glass glasses as opposed to plastic. I wish there had been coffee mugs instead of Styrofoam. The toilet paper and facial tissue were of good quality, as was the toiletries.”
May 5, 2008 by
Stephen from New Hyde Pk, NY
Overall Rating: 1
Cleanliness:[5] •
Staff:[6] •
Location:[2]
“We got there late and the AC did not work on a warm night. It was our anniversary and what a nightmare. The AC did not work and with my wife having asthma she was having breathing trouble. They tried to open a window in another room but this did not help. We had to go home at 2 AM.”
Apr 30, 2008 by
David from Clinton, TN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[7]
“One of the biggest rooms I have had with an incredibly comfortable bed and quality linens, and a flat screen TV. Very respectful staff, and beautifully decorated. Extremely comfortable and delightful.”
Apr 30, 2008 by
Kris from Roslindale, MA
Cleanliness:[9] •
Staff:[8] •
Location:[8]
“The property is well maintained. The interior immediately off the lobby is under renovation, however, it is not disruptive to the lobby / restaurant area. The rooms are quite comfortable and well maintained. The elevators are slow.”
Apr 30, 2008 by
Anita from Newton, MA
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“Very nice.”
Apr 27, 2008 by
Mark from Spencerport, NY
Overall Rating: 9
Cleanliness:[8] •
Staff:[8] •
Location:[2]
“A great place for business or fun.”
Apr 19, 2008 by
Jocelyn from Medford, MA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[7]
“This is a great hotel. The staff actually knows my name. Their technology is up to date.”
Apr 16, 2008 by
Sue from Natick, MA
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“The hotel's renovations have made this a very pleasant and upscale place to stay. The staff were friendly, the person at the desk, was very helpful. One bad point: we asked the staff to turn down the volume of the jukebox in the bar. They did not honor our request.”
Apr 9, 2008 by
Rick from Cheshire, MA
Overall Rating: 10
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“Have stayed here several times. Each time the rooms have been nicer and more comfortable. The covered walkway from rooms to restaurant office offers a pleasant view and comfort, but may be a little long for people with disabilities.”
Mar 31, 2008 by
Jocelyn from Medford, MA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This was a great hotel with wonderful amenities. I parked in a lower lot and came up with my luggage. Security saw that I was not able to find my way to the lobby and came to assist me. This was a great place. There was an excellent fitness center and I loved the indoor pool.”
Feb 25, 2008 by
James from Mohegan Lake, NY
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[7]
“Good Staff Comfortable stay Good for a business stay location is a bit too far out of the actually city of White plains overall the Hotel accommodation were good.”
Feb 23, 2008 by
Cary from Phillips, WI
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“The place is great. The staff is friendly, the hotel is nice and the breakfast buffet is super. It is convenient to Westchester Airport, and a very nice experience.”
Feb 21, 2008 by
Jean from Scarborough, NY
Overall Rating: 1
Cleanliness:[4] •
Staff:[5] •
Location:[2]
“It was one step above a motel.”
Jan 22, 2008 by
Mandy from Lynden, WA
Overall Rating: 8
Cleanliness:[10] •
Staff:[8] •
Location:[5]
“This hotel is aesthetically very appealing but the car navigational system couldn't even find it! Called the hotel and you have to look it up under a different city name. Even that didn't help much (and I have a great sense of direction). More directional signage would be helpful.”
Jan 21, 2008 by
Flavio from Medina, OH
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“It was an excellent visit with a clean and large exercise facility and pool. The lounge has great televisions, though is noisy. Room access is far from the main areas, though I did enjoy it overall and will go back.”
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