Best Western Albany Airport Inn

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User Reviews for Best Western Albany Airport Inn, Albany

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Oct 22, 2009 by Mike from Zelienople,PA
Overall Rating: 3

• Heating system not working, room dirty.

“Room was not clean enough, trash in can from last person.”

Sep 24, 2009 by Quinn from Ithaca,NY
Overall Rating: 7

• Cleanliness.
• Other hotel guests noisy and inconsiderate.

“ We liked the cleanliness of the room, but the children across the hotel screamed up and down the halls for hours and we had a wakeup call at 4am that we didn't order. Breakfast was basic continental breakfast - the staff mentioned serving breakfast in the morning, so it sounded like full service, but it wasn't. ”

Sep 17, 2009 by Carolann from Huntsville,AL
Overall Rating: 6

• Location is close to all amenities.
• Airplanes are noisy.

“Nothing special.”

Sep 9, 2009 by Joe from Erin,Canada
Overall Rating: 9

• Great continental breakfast.
• Sign that said you can't swim alone in pool (NY State Law).

“Pretty nice hotel, clean rooms, nice continental breakfast, and a decent location.”

Sep 8, 2009 by from Hudson Falls,NY
Overall Rating: 9

• It was close to the airport and priced reasonably.
• Nothing.

“Nice. Good continental breakfast.”

Aug 24, 2009 by Jackie from Plattsburgh,NY
Overall Rating: 5

• The hotel toilet water was rust colored. It eventually went away, but I didn't feel comfortable using the water. I purchase water to brush my teeth.

“The hotel may be okay in a pinch. It's noisy, if you're not a sound sleeper. An electrical socket didn't function. The toilet water was rust colored, but finally cleared up several hours later. However, I didn't feel comfortable using it to brush my teeth, so I purchased water for that purpose.”

Aug 19, 2009 by George from Springboro,OH
Overall Rating: 9

• Quick, easy and an
  early check in!
• No issues.

“Conveniently located, breakfast hours were lengthy with excellent variety and quantity. Brought my own printer this year because office availability and equipment were not certain to be available when I needed them. Wireless internet worked just fine.”

Jun 21, 2009 by Linda from Zachary,LA
Overall Rating: 6

• The front desk staff was very helpful and the shuttle service was good.

“This is an older hotel that meets the minimum requirements and the staff is very helpful and friendly.”

Oct 25, 2008 by Jan
Overall Rating: 7

• Convenience to airport.
• It was quite dark and dreary.

“Very convenient to airport with shuttle service. The continental breakfast was excellent. Freshly made waffles were even an option.”

Oct 5, 2008 by Tom
Overall Rating: 6

“Housekeeping staff didn't find my shoes which I inadvertently left after checking out. They were left right in the middle of the floor of the bedroom. Hmmm?”

Aug 30, 2008 by Karla from Poolesville, MD
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[7]

• Free breakfast was good.

“Under construction and gave us a room in the middle of the construction, only had queen size. Would not prefer to stay there again.”

Aug 30, 2008 by Jimmie from Cameron Park, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was very nice.
• No elevator. My wife has severe knee and back problems and no first floor rooms.

“The hotel will be back to its star once the renovations are finished. The staff tries very hard to please but there are something's they can't overcome.”

Aug 30, 2008 by Anne M. from Pine Bush, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Most everything.
• Phone rang in the middle of the night and woke me (nobody on the line).

“I found the hotel to be clean and the staff friendly and very helpful. Beautiful indoor pool (rooms open directly onto it) and pretty courtyard. Breakfast was good and not crowded. The "spacey" things on the walls that everyone complains about as "dated"...well I think they were kind of cool. It's not like everything was avocado green and shag rugs. The decor is kind of retro, but not old. I would stay here again anytime (and plan to).”

Aug 17, 2008 by Mickey from Houston, TX
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[7]

• Location.
• Poor housekeeping, poor maintenance, noisy, front desk staff- poor.

“It is a 1 not a 2. I definitely would not stay here again. It is gouging in Albany in August due to the Saratoga racetrack open (front desk admits raising prices for this). We were on vacation - it was more like being in a cabin for 5 days.”

Aug 12, 2008 by Sandy from Pasadena, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[8]

• It was convenient to the airport.
• The room care was inadequate at first they put us in a room with mold on the walls!

“I would never stay there again. The first night they put us in a room with filthy windows and mold on the wall above the windows, which we did not discover until the next day when we opened the curtains. They moved us at our request. In that room, the care of the room was below standard items not replaced for coffee service, staff came in the room when we had the privacy card on the door; a used towel from a prior guest left in the room the bed made strangely so we had to remake them overall sloppiness.”

Aug 9, 2008 by George from Roseville, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[7] •

• Large room, clean, good location.
• Had to go to lobby 4 times to get new keys, no ice machines near room.

“Over all a very good hotel.”

Aug 6, 2008 by Leina from Sacramento, CA
Overall Rating: 4
Cleanliness:[1] • Staff:[6] • Location:[6]

• Continental breakfast.
• Rooms were not cleaned.

“It was definitely not a 2-star hotel. The rooms were not clean. The sheets were dirty. There was a pizza box in the refrigerator and mosquitoes in the room.”

Jul 22, 2008 by Steve from Hull, MA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[9]

• Adjoining rooms with doors that opened to each other.
• AC did not work even after maintenance came to fix it.

“Sufficient for budget travelers but nothing special.”

Jul 15, 2008 by Dave from White Hall, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very friendly staff.
• Low wattage light bulbs.

“Hotel satisfied all of our needs. Accommodations, location, rate.”

Jul 12, 2008 by Robert from Cromwell, CT
Overall Rating: 5
Cleanliness:[7] • Staff:[9] • Location:[6]

• The staff was very accommodating with respect to the air-conditioning system in my initial room being inadequate.
• The hotel was undergoing extensive renovation.

“Upon completion of the renovation, the hotel has the potential to be rated above average, as for its star level the facility itself is old, but structurally sound. The strength of the hotel was the staff hat in that they were very accommodating and friendly, as well as knowledgeable. If you are looking for a place to sleep without a lot of frills that is well located proximate and a large number of restaurants and other services for a reasonable price, then this may be a place for you.”

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Amenities at Best Western Albany Airport Inn, Albany

24 Hour Front Desk 5:00 a.m. to 12:00 Midnight AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable

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