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Marriott Albany 3-star

189 Wolf Road, Albany, NY

The Albany Marriott is conveniently located off Interstate 87 five miles northeast of downtown Albany.[more]

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User Reviews for Marriott Albany, Albany

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 828 user ratings

Feb 11, 2008 by Molly from Stuart, FL
Overall Rating: 10 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • The employees were wonderful!
  • The room AC's needed to be cleaned!

“Our stay was very relaxing! We had a lot of luggage and the employees were very helpful in getting us in and out of our room and to and from the airport without us having to lift a finger!”

Nov 29, 2007 by Rob from Billerica, MA
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Very comfy bed and pillows.
  • Everything was under construction; lights were hanging off the walls.

“This hotel will be a very nice place to stay overall when the construction is completed. The rooms are nice and comfortable, although small. Everywhere else is under construction, and the pool seems a bit outdated, but it is heated. It is at a convenient location.”

Nov 20, 2007 by Paula from Ticonderoga, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The rooms were very comfortable. Staff friendly.
  • Lobby was being remodeled; however the hotel did a good job of working around this problem.

“Great stay! Good location, easy to find, lots of good places to eat and shop near by, nice pool and hot tub area. Would stay there again!”

Nov 19, 2007 by Donna from Amenia, NY
Overall Rating: 3 Overall user rating
Cleanliness:[2] • Staff:[5] • Location:[9]

  • Good location.
  • There was major construction going on; most of the lobby, lounge, and sitting areas were not accessible.

“There was major construction going on. The first room they wanted to give me was right in the middle of the demolition; I walked down the hallway amidst the torn rugs and the newly spackled walls and many construction people! There were no amenities available as the front of the hotel was "curtained off and there was only a narrow walkway remaining. This wasn't what I expected from Marriott hotel.”

Nov 12, 2007 by Scott from Morganville, NJ
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • The bed was very comfortable and the location was excellent.
  • The remodeling of the hotel was the only bad thing.

“The hotel was clean, comfortable and provided everything I needed. I did not use the facilities, but I would in the future. I would stay here again. I was very satisfied.”

Nov 9, 2007 by Donna from Sterling Heights, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[9]

  • Great bed, great shampoo.
  • Low water pressure, remodeling of lobby was a real bummer.

“If you can overlook the on going renovations throughout the entire hotel, you will be pleased with a wonderful bed at the end of a long day. Business travelers will find the hotel offers a place to eat, a great bed, nice amenities in the bathroom. Leisure travelers will be disappointed to find major renovations in the lobby and throughout the hotel.”

Nov 5, 2007 by Jeanette from Wurtsboro, NY
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[7]

  • The hotel was convenient for the conference I attended.
  • The fire alarm went off at 6:00am, while I was blow drying my hair!

“The hotel was okay. Nothing to write home about. The staff was friendly enough, but they were under construction and parts of it seemed dirty. The smoke alarm went off while I was blow drying my hair at 6 am. I had to wait for a service person to come to re set it. It woke up the people in the room next door. This hotel is either economy or moderate definitely not something to write home about!”

Oct 8, 2007 by Kc from Setauket, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful décor.
  • Nothing.

“Excellent. Would stay there again for business or pleasure.”

Oct 1, 2007 by John from Tonawanda, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Rooms were recently "refreshed" and restaurant was excellent.
  • TV Checkout did not work.

“Very pleased. Clean room with upscale amenities, good staff and a very good restaurant. I would definitely stay here again.”

Sep 29, 2007 by Donald from Lakeville, CT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Close to airport.
  • Not as comfortable as Syracuse Marriott, heard there were break ins in parking lot.

“Would stay here again if price was right.”

Sep 25, 2007 by Marge from Naperville, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[8]

  • Convenient to airport.
  • Sign was hard to see, missed it first time.

“Although the hotel was listed as converting to a totally non smoking, I could tell mine was one of the rooms that had been previously a smokers room, no amount of cleaning can totally eliminate the lingering odor, slightly musty from trying to over clean the carpets, this was definitely not a primo room (sink cracked, tiles broken, towels like sand paper) for about the same money I could have stayed at a days inn and at least had breakfast in the morning.”

Sep 17, 2007 by Poto from Lancaster, NY
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[9]

  • A clean hotel conveniently located next to the airport and route 81.
  • The floor in which we stayed was under construction and renovations.

“It is conveniently located and up to the Marriott standards, however our floor was under renovations and was dusty and noisy starting around 8:30am.”

Sep 16, 2007 by Brian from Mississauga, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Newly renovated rooms.
  • Still under construction. Air traffic noise.

“Nice new rooms, except TVs have not been updated. Mine barely worked. Construction is still ongoing, but did not bother me. Air traffic notice is high (6:00 am to 11:00 pm).”

Sep 1, 2007 by Glenn from Honesdale, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Excellent quality food (room service).
  • Food was a little on the expensive side.

“Good location, excellent food (especially for a hotel), convenient to downtown (near airport) and there are plenty of restaurants nearby.”

Sep 1, 2007 by Valerie A. from Ramsey, NJ
Overall Rating: 7 Overall user rating
Cleanliness:[4] • Staff:[8] • Location:[10]

  • Location.
  • Pool was very dirty! I hate having to pay for internet connection!

“The room was clean, bathroom was dark, and the location was fantastic. The pool was the dirtiest I have ever seen in a hotel and the hot tub was not hot.”

Aug 30, 2007 by Amy from Green Bay, WI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • The staff was wonderful.
  • The noise from the renovations was annoying, but we expected it.

“The hotel was wonderful, staff warm and efficient as we had some last minute business to take care of. They made sure we could send something UPS out the same day we arrived.”

Aug 23, 2007 by Rebekah from Williamsport, PA
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[8] • Location:[10]

  • The pillow top bed.
  • No free wireless internet - few cable channels.

“This was a huge disappointment. I expected more from the Marriott and actually got much more from my stay the next 2 days at a Best Western! Very disappointed in many ways. Parts of the hotel were filthy.”

Aug 16, 2007 by Gina from New Hartford, NY
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • The hotel desk clerk was very friendly and very helpful. The beds were very comfortable.
  • In each of the four rooms that we rented there was an issue. One the lights did not work, another had crackers on the floor.

“I think that the hotel lobby was beautiful and the desk clerk was wonderful, however I expected much more from a three start hotel in terms of rooms that were flawless.”

Aug 2, 2007 by Glenn from Honesdale, PA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • The quality of the food (room service) was excellent!
  • There was a mix-up with my room service order.

“Although there was a mix-up with my room service order (it took 75 minutes to receive it) they made it right and offered me free breakfast. The food at this hotel is excellent!”

Jul 24, 2007 by Lane from Charlotte, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Location and very comfortable beds.
  • Shower was a little disappointing the water pressure was not great.

“Good location and comfortable for me and my family.”

Amenities at Marriott Albany, Albany

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Secretarial Service
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Vending Machines
  • Video Checkout
  • Wake-up Service
  • Water Skiing
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