Hilton Garden Inn Albany Airport

Photos of Hilton Garden Inn Albany Airport, Albany

• Add your own photo of Hilton Garden Inn Albany Airport

User Reviews for Hilton Garden Inn Albany Airport, Albany

• Add Your Own Review »

May 29, 2008 by Vj from Iselin, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[7]

• Moderate, High End Hotel.
• Was not on my GPS Location.

“Hotel and Staff are good. Location was not that great for Leisure Travel but right next to Airport for Business Traveler.”

May 28, 2008 by Beth from Norwich, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful place enjoyed our stay very much. Easy to find room. Great food. Very friendly.
• None.

“Fast, friendly service. We ate dinner there and it was delicious, they even asked us what we preferred to watch on the TV in the dinning room. Very clean room very big and spacious. We enjoyed our stay!”

May 23, 2008 by Ralph from Brooksville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The night desk clerk was extremely helpful.
• A little hard to find.

“Our room was comfortable and clean. We only spent a short night previous to an early morning flight. Perfect for the purpose.”

May 22, 2008 by Charles from Tampa, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Good location.
• Did not like hearing my next room guests, snoring.

“This hotel room should be sound proof more to keep the noise out. The window curtain did not close. The street light was to bright.”

May 22, 2008 by David from Vandenberg Afb, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was quiet and easy to reach. I had a very comfortable stay. The staff was very professional.
• When arriving in the late evening I found it very difficult to find the service personnel to check in. It took me 30 minutes to obtain service.

“I enjoyed my overall stay at this hotel and would gladly return to this facility for travel. I had a restful nights stay.”

Apr 10, 2008 by Joan from Herkimer, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hotel staff was very nice, responded quickly to complaint of noise.
• They are in the midst of renovations. There was a banging noise for a long time until I called the main desk and complained.

“You can hear every noise in the hall, the noise comes from under the door. Our room was okay, it had not been renovated yet. I would not stay again, but for one night it was ok.”

Apr 8, 2008 by Jill from Hamburg, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff.
• Pool was kind a green.

“Over all was a great stay.”

Mar 27, 2008 by Christopher from Appomattox, VA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[2]

• Good sized rooms, nice decor, and room service.
• Poorly thought out space, thin walls, hotel overlooks a correctional facility!

“This is an adequate, but not good, hotel. On the plus size, the public area is upscale looking, there is a small indoor pool and hot-tub, the room is spacious, and you are very close to the airport. On the downside, you can hear your neighbors quite clearly, the Albany Correctional Facility is only a few hundred yards from the hotel, the space planning in the room is poor, especially in the bathroom where there is only a stand-in shower and no tub, with no place to put your shampoo/conditioner/razor/etc. The set-up guaranteed your bathroom floor was flooded every time youre finished in the shower. The bathroom had a tiny sink with no room to store toiletries and is wedged in next to the long shower stall, the toilet is stuck in a different corner, and yet the bathroom itself was huge with enough wasted space to fit a king-sized bed! Another drawback was the TV had a very small screen and looked like it came second-hand out of a Motel 6-not what you would expect from a Hilton. Overall, I was extremely disappointed with this hotel and would not recommend it unless you need a hotel right next to the airport for early morning travel.”

Mar 13, 2008 by Jonathan from Georgetown, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very new hotel, clean, incredibly comfortable bed and sheets.
• A lot of noisy kids due to hockey team staying at hotel.

“This hotel exceeded our expectations, with brand new rooms, upscale and incredibly comfortable bedding, and quality bathroom products. We would be more than happy to stay here again.”

Feb 27, 2008 by Gary A. from Torrington, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Rooms and public areas were all very clean, the hotel was quiet.
• Hotel restaurant seemed pricey.

“Was worried about being so close to the Albany (NY) airport and the noise of the planes...never heard the planes. The staff was friendly and always smiling. The room was comfortable, a little smaller than I expected, but it worked okay for my family (spouse and 2 children). We had a mini fridge and coffee maker in the room that came in very handy. Initially the beds looked on the small side but in reality were so comfortable that we slept thoroughly. We were so pleased that we opted to stay a second night instead of moving to the Holiday Inn where the rest of our group was staying that night.”

Feb 20, 2008 by Hillary from Lenox, MA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Convenient.
• Smelled musty or of cigarette smoke. Rugs need to be better cleaned.

“Convenient, good value, rooms need to have a cleaner/fresher smell.”

Jan 25, 2008 by Michael from Glenham, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[7]

• Fairly convenient location.
• Hot tub was down, staff's knowledge of area was limited.

“The hotel was basically clean, and quiet. There weren't many people around. The pool area was small, so there were no chairs in the pool area. The hot tub was down, but after refilling, it seemed to be okay. The staff could've used a bit more customer service training, but all in all, it was a standard stay for a Hilton Garden Inn.”

Jan 22, 2008 by Allison from Norfolk, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Comfortable and convenient.
• Breakfast buffet was expensive and similar to the free continental breakfast at other chains.

“Convenient location for someone who arrives late into the Albany Airport. The room was comfortable and clean.”

Jan 17, 2008 by Courtney from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was glorious! It surpassed my expectations. The room was huge, comfortable, and affordable.
• The bathroom was a handicap restroom and the shower and sink were very small for the size of the room.

“The hotel was glorious. It surpassed my expectations. The room was very large and quite comfortable. The hotel is across the street from the airport and within 1 mile of major shopping and dining areas, although the hotel offered room service and onsite restaurant. If I am ever in Albany again, I will definitely stay at the HGI.”

Jan 16, 2008 by Laurie from Bedford, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful amenities; clean and well maintained; nurturing environment.
• Nothing.

“We were very impressed with this hotel. I will definitely stay there again! Very well maintained - thought it was new, but was told it was 10 years old! Having the grill in the lobby to special order food was a big plus! Comfortable room - extra amenities (refrigerator, microwave, sofa).”

Jan 4, 2008 by Diane from Oxford, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• clean, friendly, the beds were the most comfortable we have ever been in.
• Nothing.

“This was a great hotel, beds were new and comfy.”

Dec 18, 2007 by Travis from Lake Placid, NY
Overall Rating: 9
Cleanliness:[6] • Staff:[7] • Location:[9]

• Comfortable bed.
• Parking lot was a mess.

“I've stayed at this hotel before and like it very much. The rooms are spacious and comfortable. This trip the parking lot was not plowed of all snow and the sidewalk at the rear entrance was not clear of snow and ice.”

Dec 12, 2007 by Michael from Somerville, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Price and location.
• Jacuzzi barely worked.

“The hotel is really clean, friendly staff and the rooms are great. Unfortunately, the Jacuzzi barely worked (no bubble!) And on the day I checked out there was no hot water.”

Dec 10, 2007 by Duane from Geneseo, NY
Overall Rating: 5
Cleanliness:[9] • Staff:[2] • Location:[9]

• The location and the overall up keep of the unit.
• Front desk staff was rude Im a Hilton diamond member.

“I stay here whenever in town on business and usually have a great time. Again I am a Hilton diamond member and when checking in was told we longer get points when booking 3rd party which was ok. I always get a free bottle of water and breakfast but when I asked the young lady almost tossed my Hilton card back to me and said "you get nothing" want anything else? How do you think I feel about my stay?”

Dec 9, 2007 by Robert from Little Falls, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Great hotel for price.
• Very slow elevator service made even worse by one being down for service.

“A good deal even for the regular rate for my time period, restaurant on sight is over priced for breakfast, but you always pay for convince.”

• View All User Reviews

Amenities at Hilton Garden Inn Albany Airport, Albany

Fishing Fitness Center or Spa Golf Laundry/Valet Services Parking

Pool Restaurant Room Service Television with Cable Tennis