Extended Stay America Albany-Capital

Photos of Extended Stay America Albany-Capital, Albany

• Add your own photo of Extended Stay America Albany-Capital

User Reviews for Extended Stay America Albany-Capital, Albany

• Add Your Own Review »

Aug 25, 2008 by Cathy from Henrietta, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Kitchen with fridge/freezer and microwave.
• Uncomfortable bed and thin pillows.

“The kitchen is fully functioning, with a full size fridge/freezer, two burners, and a microwave. We were a bit concerned though when we saw that the staff does not wash the dishes, so bring your own dish soap. The bed was not very comfortable (hard) and the pillows were very thin, but it works for a night or two. Good location for us too.”

Aug 19, 2008 by Kathy from Wenham, MA
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[7]

• The value.
• It was not as clean as it should have been.

“For an Extended Stay hotel the kitchen was sadly lacking in dishes and utensils. We had to keep asking the desk for what should have been standard items.”

Aug 4, 2008 by Mike from Endwell, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• Efficiency kitchenette facilities.
• Air conditioning did not cool enough.

“Efficiency appliances lend to comfortable, economic longer-term stay. Convenience to interstate key for accessing routes to get to appointments without inner-city driving/confusion. Very safe neighborhood. Close access to dining, gas, coffee.”

Jul 22, 2008 by Laurel from Cicero, NY
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[8]

• Price, location, no frills is fine, kitchen is nice.
• We called to upgrade to 2 double beds, this hotel does not offer this, but we were not told. Smells awful! Clerk yelled at us!

“Very poor experience, room smelled like old cigar smoke, really bad. Clerk yelled at us because he was frustrated. We called to upgrade to sleep 4, we were told no problem. When we arrived no upgrade, and furthermore this hotel does not even have rooms that can sleep 4. Poorly trained staff.”

Jul 10, 2008 by Meeghan from Ashtabula, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[6]

• Nothing.
• Terrible housekeeping.

“The first room they gave us had dirty counters, microwave and a large spill of pink liquid left inside a cabinet. The second room had a beer can on the windowsill and sticky rings on the bedside table. We were told they had no other rooms for us. We spent the night and left as early as possible the next day. The clerk admitted that hotel visitors routinely complain about cleanliness. Dirtiest hotel I've ever stayed in.”

Jul 3, 2008 by Debra from Johnstown, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful and friendly staff, clean and quiet.
• No mattress pad, old sheets stretched out and off the mattress.

“It is located close to state highways. It was a very quiet area and nice and clean. The kitchenette was a nice surprise. The best thing was the helpful staff members. We appreciate the personal helpfulness.”

May 22, 2008 by Glenn from Bronx, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean, provided all that I needed.
• TV too small to be viewed while lying in bed.

“Clean, comfortable, firm mattress, very helpful staff, good location, good value.”

May 18, 2008 by Jon from New York, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[6]

• Close to thruway and not to far from restaurants.
• The room smelled funny, the bed was small, the pillows lousy.

“Nice person at desk.”

May 8, 2008 by Sean from Boulder, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Convenience to everything.
• Thin walls, noisy neighbors.

“The hotel itself is fabulous. We stayed there because my four year old niece loves the place, since staying there last year at this time. We hope to keep staying there.”

Apr 16, 2008 by Michelle from Rochester, NY
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[9]

• The location close to the highway.
• Was not as clean as I would have expected.

“It was close to the highway which made it easy access but there were cobwebs all along the walls and the vent in the bathroom was covered with dust. The dishes that were provided were dirty and the drawer where the utensils were kept was dirty. There was only one glass even though the room could have held two adults. There were no bowls. If someone wanted to have cereal for breakfast they were unable to do so.”

Apr 10, 2008 by Nancy from Gastonia, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was friendly and helpful. Room was clean.
• The iron had rusted and dirtied my blouse. No blow drier in room.

“The hotel was fine, met my expectations. I don't expect a big fancy place. I need a safe bed to sleep in. I came in at 2:00 in the morning, the front desk staff was in their rooms, came out very friendly, no resentment toward my late arrival. If it were closer to my preferred area (Siena College) I would stay there every time I go to Albany. About 5 times a year.”

Apr 4, 2008 by Tim from Newburgh, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Smell of Cigar Smoke in Hallway - No Continental Breakfast.

“Great location directly across from SUNNY. Few minutes to Excelsior College and Wal-Mart. Convenient kitchen. Clean adequate bathroom. Extended Stay has limited cable TV channels, as usual. Next door to Marriott and Red Carpet, but much cheaper!”

Mar 26, 2008 by Karen from Atco, NJ
Overall Rating: 7
Cleanliness:[4] • Staff:[10] • Location:[10]

• The staff did their best to help me find my way to the hotel when I was lost.
• The kitchen wasn't really clean. There were no basics like salt, soap, sponges etc.

“This hotel served my needs for economy and location. There are no extras except one bar of soap in the bathroom. Staff was very helpful. Safe area.”

Feb 23, 2008 by Dave from Onaga
Overall Rating: 6
Cleanliness:[2] • Staff:[10] • Location:[10]

• Very friendly staff gave great directions.
• Very poor housekeeping.

“I checked at about 4PM and was given a room that hadn't been cleaned. They then gave me another room that had been cleaned, but not very well. The toilet was nasty, there was a spider cocoon on the mirror and I found hair in the bed. The staff was very friendly and gave directions to local stores and restaurants. The room was fairly utilitarian with a few much appreciated amenities, such as a kitchenette complete with stove top, fridge, coffeemaker, and microwave and sinks complete with a few dishes and utensils. High speed internet that I normally don't have to pay for was $4.99 extra and the signal was so weak, I got frustrated and gave up. Jane from Middleboro, MA commented that the front desk had an iron bar and glass window? She obviously commented on the wrong hotel. Overall this place is a great value but the housekeeping leaves much to be desired.”

Jan 23, 2008 by Jackie from Milton, VT
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[9]

• It had a kitchenette which was convenient.
• Furniture was dusty; no remote for the TV; the front desk couldn't give directions to main retail street in the area nor to fast food establishments.

“Overall, it was convenient, quiet, and the bed was comfortable. We were first given a room that hadn't even been cleaned (at 11:45 am), but subsequently given another. It was 5 minutes away from our meeting venue & because we knew the layout of the city, it was easy to go to & fro.”

Nov 18, 2007 by James from Dartmouth, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The easy chair with hassock and an excellent reading lamp. Most motels don't have good reading facilities.
• No restaurant nearby.

“Quite comfortable for the price.”

Aug 30, 2007 by Robert from Moreno Valley, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Attractive location and good facilities such as kitchen, plus helpful staff.
• Trash room was overfull at times.

“Extended stay America is the best hotel I know of for visitors who like to live economically and comfortably. It is a place where guests can cook their own meals and fell at home (including taking out their own trash) at a reasonable price, and without constant interference by vacuum wielding maids.”

Aug 14, 2007 by Xuan from Milford, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[10]

• Location.
• Gave me smoking and single bed when asked for double bed, no place to specify non-smoking.

“Smoke smelling and mold on shower curtain.”

Aug 14, 2007 by Diana from Auburndale, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cheap! Has a kitchenette. Plain but clean.
• Very plain, but it was cheap so that was fine.

“Very plain, but clean, convenient, and cheap. Has a kitchenette.”

Jul 5, 2007 by Grant from Norwood, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Was close off the highway and had fridge and microwave.
• No ice machine in building, just ice trays in room.

“Stayed at hotel because it was close off the highway. Was clean and room had fridge and microwave and coffee maker. Bed was decent. Staff was friendly, would stay here again.”

• View All User Reviews

Amenities at Extended Stay America Albany-Capital, Albany

AM/FM Alarm Clock Coffee Maker in Room Handicapped Rooms/Facilities Modem Lines in Room No Smoking Rooms/Facilities

Parking Pets Allowed Safe Deposit Box Television with Cable