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Quality Inn Albany Airport
1632 Central Avenue,
Albany, NY
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Average User Rating: 7.0 Cleanliness:[7.0] • Staff:[7.5] • Location:[7.5] Based on 160 user ratings |
Sep 11, 2008 by
Ann from Newfane, NY
Overall Rating: 5
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Was disappointed went to go in the pool in the morning and the pool was down - there was a terrible stench coming from the pool area - we were placed in a handicap room - not good for kids - they wanted to play with the walk in shower - continental breakfast was great - nice clean/great location.”
Aug 28, 2008 by
Jim from Chester, NH
Overall Rating: 1
Cleanliness:[5] •
Staff:[3] •
Location:[6]
“Our experience in this hotel was completely disappointing. It was very crowded and there were people shouting and running up and down the hallways all night long. The room itself was incredibly small and didn't look clean. We didn't even receive any soap in the bathroom. Overall, it was a terrible experience!”
Aug 8, 2008 by
Bob from Galisteo, NM
Overall Rating: 6
Cleanliness:[6] •
Staff:[3] •
Location:[7]
“This is a hotel ready for renovation. The rooms are adequate and there is a pool but most furnishings, carpet and appliances (ironing board, iron, air conditioning) are ready for renewal or replacement. The single staff member seemed far more interested in things other than guests and service, but check in and out was relatively easy. No provisions were made to ease the fact that parking was on the far side of the building due to parking lot maintenance, but that was a roll of the dice and won't likely affect anyone beyond the couple of days I stayed there. At breakfast, though good waffles were available to be made on griddles that actually worked, there was no juice in the machine, just coffee or tea and very little more.”
Apr 26, 2008 by
Donna from Dacula, GA
Overall Rating: 1
Cleanliness:[1] •
Location:[2]
“Avoid this hotel at all costs.”
Apr 18, 2008 by
Dan from El Cajon, CA
Overall Rating: 3
Cleanliness:[4] •
Staff:[2] •
Location:[5]
“The room was small and cramped. There was no elevator to help get our bags upstairs. The pool and other services were only adequate.”
Mar 16, 2008 by
Joi from Reading, PA
Overall Rating: 4
Cleanliness:[4] •
Staff:[3] •
Location:[4]
“I would probably try another 2 star rated hotel before revisiting this one.”
Mar 15, 2008 by
Sunshine from Newport Beach, CA
Overall Rating: 1
Cleanliness:[3] •
Staff:[1] •
Location:[5]
“This was a horrible experience. The staff was very rude. I have never had such a bad hotel stay for any price! The entire hotel smelled stale and like old cigarettes although it is a non-smoking hotel. There is no elevator so you have to carry your suitcases upstairs. The workout facility is off the pool and smells so strongly of chlorine and chemicals you can't exercise. Everything about it was miserable. I would caution anyone against staying there.”
Jan 12, 2008 by
Scott from Boise, ID
Overall Rating: 6
Cleanliness:[6] •
Staff:[6] •
Location:[5]
“Good basic hotel some distance from most places of interest.”
Jan 6, 2008 by
Tom from Austin, TX
Overall Rating: 10
Cleanliness:[8] •
Staff:[10] •
Location:[8]
“The only thing to complain about was trying to find it. It's actually located off the road and the sign for it was small and difficult to spot. Once there however, the people made all the difference. Very friendly and helpful in locating dining within my desired budget, for instance. It's always nice to be greeted with a smile! Even at 4:45AM, when I checked out.”
Oct 23, 2007 by
Ayanna from Southfield, MI
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[6]
“I would not recommend this hotel to anyone. The rooms smelled of mildew and there were tiles missing in the bathroom. There were rodent dropping in my bed.”
Oct 8, 2007 by
Inga from E. Amherst, NY
Overall Rating: 1
Cleanliness:[1] •
Staff:[2] •
Location:[3]
“I would not recommend this hotel to any traveler, due to its condition.”
Sep 13, 2007 by
Libby from Montreal, QC CA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[7]
“We liked the new beds & new linens. Breakfast was good. Room was clean.”
Sep 7, 2007 by
Peter from Saranac Lake, NY
Overall Rating: 6
Cleanliness:[6] •
Staff:[8] •
Location:[6]
“This hotel met my expectations for the price that I paid. It is close to a great restaurant - smoky bones.”
Sep 3, 2007 by
Cathy from Winnipeg, MB CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Extremely helpful staff. Rooms were comfortable. Nice smaller pool and whirlpool. Definitely will stay there again.”
Aug 26, 2007 by
Ken from Danvers, MA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“After being at the HI in the area a few nights before I am glad I got this Hotel. The Rest out front was excellent. The people at the desk were great, the waffles were outstanding, and the room was comfortable.”
Aug 24, 2007 by
Laura from Huntsville, AL
Overall Rating: 2
Cleanliness:[7] •
Staff:[1] •
Location:[8]
“I was traveling with my 84 year old mother, and the hotel would not give us a non-smoking room as we had requested and she needed. The staff was very cold and rude when we questioned them about our reservation. It is definitely not a 2 star hotel. It is an old building and does not have access to the second floor except to climb the stairs. Hallway and room smelled very strong of smoke. I would not recommend that hotel at all.”
Jul 30, 2007 by
James from Waldorf, MD
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“For the price I paid, I think it was a great value. No complaints whatsoever.”
Jul 23, 2007 by
Reagan from York, PA
Overall Rating: 7
Cleanliness:[7] •
Staff:[7] •
Location:[8]
“Good value for the money.”
Jul 14, 2007 by
Gary from Cherry Valley, IL
Overall Rating: 9
Cleanliness:[8] •
Staff:[10] •
Location:[9]
“Good value for the rooms and continental breakfast and pool area. Conveniently located to major roads in Albany area. Friendly staff. Good family value.”
Jun 3, 2007 by
Virginia from Grahamsville, NY
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“It served our purpose of getting a good start for an early morning flight. Desk clerk was helpful with directions.”
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