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W New York Hotel
541 Lexington Avenue,
New York, NY
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Average User Rating: 8.0 Cleanliness:[9.0] • Staff:[8.0] • Location:[8.5] Based on 315 user ratings |
Nov 30, 2009 by
Maria from Baltimore,MD
Overall Rating: 5
“The room was well-appointed if fairly small. The heat blasted; the thermostat kept showing a temperature of 75, and all efforts to adjust it downward failed. The really huge problem, though, is the noise from closing doors. It seems as if some doors must be loosely fitted in their frames so that they rattle when other doors on other floors, down the hall on the same floor are shut. I called the front desk at 2.30 am one night to ask them to check that doors were actually closed, but nothing changed.”
Oct 13, 2009 by
Al from Brooklyn,NY
Overall Rating: 1
“We checked into the hotel, got to our room, and we were severely disappointed. There were bird droppings all over the windows, and bird feathers everywhere. We called the manager, but he said there were no other rooms available.”
Oct 10, 2009 by
Christine from New Hamburg,NY
Overall Rating: 1
“ This was the worst hotel experience I've ever had and they charged me extra for mini bar items that were not mentioned on the price list. Only noticed when I saw my bill. The rooms are small and the decor is hideous. ”
Oct 9, 2009 by
Mary from Katy,TX
Overall Rating: 7
“Good location, nice staff, OK room for New York City but the 4 Star Intercontinental Barclay around the block is far more comfortable with bigger rooms, a very comfortable chair and better linens and towels.”
Oct 8, 2009 by
Dominique from Montreal,Canada
Overall Rating: 8
“ There hotel was good value except for the very small rooms. ”
Oct 8, 2009 by
Petter from New York,NY
Overall Rating: 9
“Great hotel, location and service. The rooms were not close to as small as I had expected from other people's review.”
Sep 17, 2009 by
Fred from Albany,NY
Overall Rating: 8
“The location, ambiance and the room size lend themselves mostly to the younger traveler rather than to the more mature crowd.”
Sep 16, 2009 by
Roxanne from Vestal,NY
Overall Rating: 10
“This is the place that appeals to the modern "hip" traveler. All decor was exquisitely finished and fine details were evident. The staff was friendly and accommodated with ease to my need for the bellman to hold my luggage for the day.”
Aug 13, 2009 by
Michael from Bridgeport,CT
Overall Rating: 10
“Most professional and courteous and friendly check-in staff. Was assigned a beautiful & spacious corner room in one of the top floors of the hotel. Impeccably flawless, cool & elegant room & public spaces decor, most comfortable room, very quiet and well insulated.”
Aug 6, 2009 by
Anne from Morristown,NJ
Overall Rating: 1
“Had to ask for three different rooms, and the one we got had a broken air conditioner, so we couldn't sleep all night.”
Aug 3, 2009 by
Judith from Memphis,TN
Overall Rating: 9
“A boutique hotel with rooms that are small but comfortable and quite clean. Our room faced the back and was quiet. No lamps and very diffused lighting so don't expect to read anything. Lovely cheerful public space with fresh flowers, wall of windows, comfy furniture in the lounge -- welcoming. Nice neighborhood and convenient for walking to many NY attractions.”
Jul 10, 2009 by
Paul from Plattsburgh,NY
Overall Rating: 9
“The W Hotel at Lexington is in a great location. Staff is very friendly. Rooms are well appointed, clean and comfortable. Mostly singles and couples in the hotel. Though modern the public rooms had a warmth that was lacking in the stark decor of the guest rooms.”
Jul 7, 2009 by
Tyler from Greenwood,SC
Overall Rating: 8
“Very clean hotel. Great location. Nice modern decor. Comfortable bed. Main problem was shower did not have good method to keep water inside shower area. Relied only on shower curtain. Two towels were needed to keep water from running onto the rest of bathroom floor.”
Jun 15, 2009 by
Kimberly from Gastonia,NC
Overall Rating: 10
“Fabulous experience! The staff was amazingly attentive but in an unobtrusive way. The bars were excellent. Great location and atmosphere!”
May 26, 2009 by
Sean from Glendale,CA
Overall Rating: 10
“Fantastic experience all around.”
Apr 22, 2009 by
Wendi from Rhinelander,WI
Overall Rating: 8
“The hotel would have been fine for a romantic, couples trip. I spent a lot of time apologizing. Thank goodness I didn't have my children with.”
Apr 16, 2009 by
Cathy from Fairlee,VT
Overall Rating: 10
“Super location. Only downside was dark rooms (need more lighting) without desk. Rooms small but not unlike other NYC hotels. Using key cards in elevator problematic; often took two or three swipes for key cards to work. However, in my case, the value for the price was excellent.”
Apr 1, 2009 by
Gary from Collierville,TN
Overall Rating: 5
“Young professional guests. Small, hip and
dimly lit rooms. Good location. Did not see any kids. Bar and lobby busy at all hours with laptop and Iphone laden guests.”
Apr 1, 2009 by
Nancy Anne from Nantucket,MA
Overall Rating: 7
“Very good overall. Except for the lighting issue which made it hard to read and to put on makeup, I would definitely stay there again. Very convenient location and pleasant staff.”
Jan 1, 2009 by
Anne from Narberth,PA
Overall Rating: 3
“Room size barely comfortable for one person never mind two people. Lots of designer artifice could not hide that this is not a 4 star hotel. Nice robes in bathroom but cheap hair dryer noisy as jet engine. Large TV screen dominates ultra small room as well as insufficient light for reading. Could not walk around bed, had to do the sideway shuffle to get to other side and duck under TV. Heating and cooling as noisy as hair dryer. Staff indifferent at front desk and untrained for lounge service. Very disappointing.”
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